2021 MERCEDES-BENZ EQB SUV service

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Disclaimer
The following version of the Owner‘s Manual describes all models, series and
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possible. Please note that your vehicle might not be equipped with all the
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Please contact your authorised Mercedes-Benz dealership if you would like
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Thank y
Thank y
ou f
ou for buying Mer
or buying Mer cedes-Benz
cedes-Benz
Befor eyou /r stdriv eo.,read this operator's
manual carefull yand familiarise yourself wit hyour
ve hicle. Fory our owns afet ya nd alonger operat-
ing lifespa nofthevehicle, follo wt he inst ructions
and warning notices in this operator's manual.
Disregarding them ma ylead todamag etothe
ve hicle or injur ytopeople.
The standar dequipment and product description
of your vehicle ma yvarya nd depends on thef ol-
lowing factors:
R Model
R Order
R National version
R Availability
Yo ur vehicle ma ytherefor edi.er ,ini ndividual
cases,f romt hat shown in thed escriptions and
illust rations.
The illustrations in this operator's manual sho wa
leT-hand driv evehicle. On right-hand-d rive ve hi-
cles, thel ayout of car parts and control elements
di.er saccordingl y. Mercedes-Benz is constantl
ydeve loping its vehi-
cles fu rther.
Mercedes-Ben ztherefor ereser vest he right to
introduce changes in thef ollowing areas:
R Design
R Equipment
R Tech nica lfeatures
The following documents ar einteg ralp arts of the
ve hicle:
R Digital operator's manual
R Printed operator's manual
R Service booklet
R Equipment-dependent supplements
R Supplementar ydocuments
Ke ep these documents in thev ehicleata ll times.
Ensu rethat all document sareinthev ehicleor
passed on in thee vent of sale or rental.
2435846302Z102
2435846302Z102

Pr
ot
Pr otection of t
ection of t he en
he envir
vironment
onment
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damag eduetooperating condition sand
personal drivin gstyle Operat
eyour vehicle in an environmentally
re sponsible manner tohelp pr otect thee nvi-
ro nment. Please obser vethef ollowing recom-
mendations on operatin gcondition sand per-
sonal driving st yle.
Oper
Oper ating conditions:
ating conditions: #
Mak esuret hat thet yrep ressur eisc or-
re ct. #
Do no tcarry anyu nnecessar yweight
(e.g. roof luggag eracks once younol on-
ge rn eed them). #
Monitor thee nergy consum ption. #
Adher etot he service inter vals.
Ar egular lyserviced vehicle will cont rib-
ut etoe nvironmental pr otection. #
Alwaysh avem aintenance workcar ried
out at aquali/ed specialist workshop. P
P
er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Driv ecarefull yand maintain asuitable
dis tance from thev ehicleinf ront. #
Avoid frequent, sudden acceleration and
braking. #
Driv einas tyle whic hsave senergy.
Obser vetheE CO displa yfor an economi-
cal driving style. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byirre sponsible disposal
of theh igh-voltag ebattery Ah
igh-voltag ebatter ycontains materials
whic hareharmful tothee nvironment. #
Dispose of faulty high-voltag ebatteries
at aq uali/ed specialist workshop. T
T
ak
ak e-bac
e-bac kofe nd-of-lif
kofe nd-of-lif ev
evehicles
ehicles
EU countr
EU countr ies only:
ies onl y:
Mercedes-Benz wil ltak eb acky our end-of-li fe
ve hicle fore nvironment-fri endlydisposal in accordance wit
hthe Europea nUnion (EU) End-of-
Lif eV ehicles Directive.
An etwo rkofvehicle take -bac kpoints and dis-
mantler shasbeen established fory ou toreturn
yo ur vehicle. Youc an lea veit at an yofthese
points free of charge .T his makes an impor tant
cont ribution toclosin gthe recyclin gcircle and
conservin gresources.
Fo rfurther information about ther ecycling and
disposal of end-of-lif evehicles, and thet ake-back
conditions, please visi tthe national
Mercedes-Benz websit efor your countr y. Mer
Mer
cedes-Benz GenuineP
cedes-Benz GenuineP ar
arts
ts
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NO TE
TEEnvironmental
damag ecausedbyn otusing recycled
re conditioned components Mercedes‑Benz
AGo.er srecycled recondi-
tioned components and parts wit hthe same
qu alit yasn ewparts. The same entitlement
from thei mp lied warrant yisv alid as forn ew
parts. 22
22
General no
tes

Owner's Manual
Owner's Manual
This Owner's Manual and theD igital Owner's
Manual in thev ehicled escribe thef ollowing mod-
els and thes tandar dand special equipment for
yo ur vehicle:
R The model sand thes tandar dand special
equipment availabl eatthe time of this Own-
er's Manual going topress.
R The models and thes tandar dand special
equipment onl yavailabl einc ertain countries.
R The models and thes tandar dand special
equipment, whic hwill onl ybea vailabl eata
later date.
No tethat your vehicle ma ynotbe /tted wit hall
fe atures described .This is also thec ase fors ys-
te ms releva nt tosaf ety. Therefore, thee quipment
on your vehicle ma ydi.er from that in the
descriptions and illustrations.
The original pur chase ag reement fory our vehicle
contains alistoft he equipment in your vehicle at
th et ime of deliver y. Should
youh avea nyquestion sconcerning equip-
ment and operation, please consult aMercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentar ydocuments and Service Bookle tare
impor tant documents and should be kept inthe
ve hicle. Mer Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-deman df
he on-deman dfeatu re
eature Yo
uc an also activat evarious functions (on-
demand feature) subsequentl yvia Mercedes me
aTer pur chasing your vehicle.
Informatio nisavailabl eata nyMercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eatureusing Mer
eu sing Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has GPS reception.
R The vehicle is lin kedtot he Mercede smeuser
account. Or
Or der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addthe desi redo n-demand featur efor the
ve hicle tothes hopping bask etinthe
Mercedes me Store. #
Comple tetheo rder.
The on-demand featur eisa ctivated when
operatin gthe vehicle.
Speedin gupactiv
Speedin gupactivation
ation #
Switc hthe vehicle o. and loc kit. #
ATer about 2minutes, unloc kthe vehicle and
switc hont hevehicle.
The on-deman dfeatur ehas been activated.
Fo rs ome features, anoti/cation also appears
in thev ehicle's multimedia system.
If th ea ctivation wasn otsuccessful, repeat the
process. 24
24
General no
tes

Oper
Oper
ating safe
ating safe ty
ty &
W
W ARNING
ARNING Risk of injur ydue tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Alwaysh avet he speci/ed service/main-
te nanc eworkasw ell as an ynecessary
re pair scarried out at aquali/ed special-
ist workshop. &
W
W ARNING
ARNING Risk of acciden torinjurydue
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTwar eorwiring can impair their functional-
ity and/or thef unctionality of other networ ked
components or saf ety-re leva nt systems.
This ca nendanger thev ehicle's operating
saf ety. #
Youm ust no ttamper wit hwiring, elec-
tronic components, or their soTware. #
Alwaysh avew orkone lectrical and elec-
tronic devices car ried out at aquali/ed
specialist workshop. If
yo um odify theo n-boar delectronics, theg en-
eral operating permit is rendered in valid.
Obser vethe" On-boar delectronics" section in
"Technical data".
* N
NOOTE
TE Damag etothevehicle due todriv-
ing toof ast and due toimpacts tothe
ve hicle underbod yand suspension com-
ponents In
thef ollowing situations, in particular ,there
is ar isk of damage tothev ehicle:
R thev ehicleb ecomesgrounded, e.g. on a
high kerb or an unpa vedr oad
R thev ehicleisd rive nt oo fast ove rano bsta-
cle, e.g. akerb, speed bum porpothole
R aheavy object st rike st he underbod yor
suspension components In situations suc
hasthese, dama getothe
body ,underbody ,suspension components,
wheels or tyres and high-voltag ebatter ycom-
ponent smaynotbev isible. Component sdam-
aged in this wa yc an un expectedl yfail or ,in
th ec ase of an accident, ma ynolonger absorb
th er esulting forc easi ntended. #
Have thev ehiclec heckeda nd repaired
immediatel yataquali/ed specialist
wo rkshop.
or #
If driving saf etyisi mpaired whil econ-
tinuin gyour journe y,pull overand stop
th ev ehiclei mmediatel y,while paying
attention toroad and tra1c conditions,
and contact aquali/ed specialist work-
shop. Elect
ricv ehicles ha vean elect ricm otor.T he elec-
tric mo tor's energy suppl yisprovided bytheh igh-
vo ltag eon-boar delectrical system. General no
tes
25
25

Declar
Declar
ations of conf
ations of conf or
ormity and not
mity and not es on dr
es on driving
iving
in
in di.er
di.er ent
entcountr
countr ies
ies Electr
Electr
omagne
omagne tic com
tic compatibility
patibility The electromagnetic compatibility of
thev ehicle
components has been checkeda nd certi/ed
according tothec urrentl yv alid version of Regula-
tion UN-R 10. v
v
ehicle inst
ehicle inst alled r
alled radioc om
adi oc om ponents
ponents Onl
Onl
yf
yf or EU and EFT
or EU and EFT Acountr
Ac ountr ies and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ationof
atio nof
conf
conf or
ormity:
mity: The
following information applies toall wireless
component softhevehicle and of thei nformation
systems and communication devices integ ratedin
th ev ehicle:
The manufacturer softhe wireles scomponents
ensur ethat all wireless component sins talled in th
ev ehiclec omplywithD irecti ve2014/53/EU.
The full texts of theEUd eclarations of conformity
ar ea vailabl eatt hefollowing weba ddress:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html Yo
uc an obtain fur ther information from a
Mercedes-Benz service centre. F
F
or t
or t he U
he Unit nited Kingdom onl y:
ed Kingdom onl y: The
following information applies toall wireless
component softhevehicle and of thei nformation
systems and communication devices integ ratedin
th ev ehicle:
The manufacturer softhe wireles scomponents
installed in thev ehicleh erebydeclar ethat all
wireless component sins talled in thev ehiclec om-
pl yw itht he Radio Regulations 2017 directi ve.T he
full texts of thed eclarations of conformity are
av ailabl eatthefollowing weba ddress:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html General no
tes
27
27

F
F
or Br
or Br azil onl y:
azil onl y: No
teon two-w ayradio systems in thev ehicle: Thes
esystems ar enotprotected against harmful
inter fere nce and must no tcause inter fere nce in
prope rlya ppr ove dsystems.
F F or Jamaica onl y:
or Jamaica onl y:
All wireles svehiclec omponent shave received
type appr oval from theS MA.
F F or Nig
or Nig er
eria onl y:
ia onl y: Connection and use of
ther adio communications
equipment in this vehicle is permitted bythe
Nigerian Communication sCommission F
F
or R
or R ussia onl y:
ussia onl y: The manufacturer
softhe wireles scomponents
installed in thev ehicleh erebydeclar ethat all
wireless component sins talled in thev ehiclec om-
pl yw itht he tech nica lregulation sfor two-w ay
ra dios. Youc an obtain fur ther information from a
Mercedes-Benz service centre.
F F or Ukr
or Ukr aine onl y:
aine onl y: 28
28
General no
tes

The manufacturer
softhe wireles scomponents
installed in thev ehicleh erebydeclar ethat the
wireless component sins talled in thev ehiclec om-
pl yw itht he tech nica lregulation sfor two-w ay ra
dios. Youc an obtain fur ther information from a
Mercedes-Benz service centre. W
W
ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle
Besides thet ypical frequencies form obile com-
munication car sbyMercedes-Benz ma keuse of
th ef ollowing automotiv eradio applications.
W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld s
/eld str treng th
ength
Re mo teKeyless Entr y2 0kHz (9–90 kHz) ≤72dBμA/m at 10m
Wi reless Powe rTransmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤42dBμA/m at 10m
Wi reless Powe rTransmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magn etic /eld
strengt hlevel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garag eDoor Opener ,Tire
Pressur eMonitoring 433 MHz (433.05–434.79 MHz)
≤10mWERP
Bloc kHeater Remo teControl, Garag eDoor
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP General no
tes
29
29