2021 DODGE DURANGO Vehicle Warranty

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After the 100% replacement term expires and the tire is still within
72 months from date of manufacture, the amount of credit will be
de

termined by the percentage of original tread depth remaining on
the tire. Under all circumstances, the cost of mounting, balancing and
any other service charges including applicable taxes are required to be
paid by the consumer.
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by NEXEN TIRE are assigned a mileage
wa
rranty that protects the consumer against premature tread wear.
If a tire reaches the end of its “usable tread life” before the stated
mileage warranty, the consumer will be issued a replacement Nexen
tire on a pro rata basis, which means the consumer will be
responsible for a percentage of the replacement cost. In order to
maintain tread wear warranty, all tires must be rotated at least every
5,000-6,000 miles (8,000-10,000 km). Under all circumstances, the cost
of

mounting, balancing and any other service charges including
applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
• Ride complaints after the first 2/32" of tread wear or replacement of
t
hree or more tires from the same vehicle will not be accepted.
• Road hazard damage such as cuts, snags, punctures or tire repair,
b
ruises, impact breaks, etc. Check Road Hazard Replacement
Program for patterns that are covered against this type of damage.
• Premature or irregular wear due to vehicle mechanical deficiencies
o
r failure to rotate the tires at recommended intervals.
• Tires on any vehicle registered and normally operated outside the
U
nited States.
• Damage from incorrect mounting or dismounting of the tire, incor -
r
ect application, water or other material trapped inside the tire
du
ring mounting or failure to balance the tires.
• Damage from over or under inflation, overloading, fire, theft, and
d
efective vehicle mechanical conditions.
• Racing, off road use and misapplications of tire to vehicle.
•
Ozone or weather cracking on tires after 48
months from the date of
ma
nufacture or other abuse, misuse, tire alteration, run flat.
• Any tires worn beyond the wear indicators. Less than 2/32"
r
emaining tread depth.
• Flat spotting caused by improper storage or brake lock.

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• Accident, fire, chemical corrosion, tire alteration or vandalism.
• Tire which DOT identification number and/or brand name
r
emoved intentionally.
• Loss of time or use, inconvenience or any incidental or consequen -
t
ial damage.
• Original equipment tires on new vehicle. See separate warranty, if
a
pplicable, in your vehicle’s glove box.
• Tires purchased as used.
•
Tires used on Recreational Vehicles (For camping & Motor homes,
e
tc.) or in commercial service.
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE
FO
LLOWING:
• Failure to rotate tires as recommended voids the tread wear
w
arranty.
• If tires are different size on front and rear of vehicle, and therefore
c
an’t be rotated, the mileage warranty for the rear tires will be half
of the stated mileage warranty.
• Winter tires must be used only in winter months, which are deter -
m
ined to be September 1st through April 30th of the following year.
Do
cumentation is required showing date of installation and
removal to maintain tread wear warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by NEXEN TIRE are covered by a road hazard
wa
rranty that protects the consumer against non-repairable damage
caused by puncture, snag, cut, bruise or impact break. Typical road
hazards are nails, glass, potholes and other debris. Covered tires will
be eligible for a free replacement for the first 3/32" of original tread
depth, or for a period of two years from the date of purchase;
whichever comes first. If the DOT number on the tire is greater than
two years from the adjustment date, an invoice showing date of
purchase is necessary. The cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by
the consumer.

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186
WHAT IS NOT COVERED UNDER THE ROAD HAZARD
REPLACEMENT PROGRAM
• A tire that is damaged due to vandalism.
•

A tire that is damaged due to an accident.
•
A tire that is repairable under Rubber Manufacturers Association
(
RMA) standards.
• A tire that has failed due to commercial use.
•
A tire that is damaged or failed due to racing or off road use.
•
A tire that is damaged due to use of snow chains or studs.
•
A tire that is damaged or failed due to irregular wear caused by
m
echanical issues.
• Original equipment tires on new vehicle.
•
Tires transferred from the vehicle that they were originally installed.
C
ONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard
Re
placement Program, the consumer is responsible for the following:
• Any claims must be presented to an authorized NEXEN TIRE
d
ealer.
• Submit or present a copy of the original purchase receipt with docu -
m
ented automobile mileage at time of tire installation and of tire
di
smounting.
• Submit a tire rotation record showing that all tires have been rotated
a
t least every 5,000-6,000 miles (8,000-10,000 km). Tire rotation
re

cord is not necessary for Mileage claims when tire is within 2/32”
difference of remaining tread depth as measured from shoulder to
shoulder on the claim tire, and compared to the remaining tread
depth of the opposite front/rear or left/right tire.
• Complete and sign the NEXEN TIRE Claim Adjustment form
p
rovided by the dealer, keep a copy for your records and leave the
tire with the dealer for warranty processing.
ROADSIDE ASSISTANCE
Patterns sold after May 1st 2014 by NEXEN TIRE in the United States
an
d Canada are eligible for a free 24/7/365 Roadside Assistance for a
period of 36 months from the purchase date. Upon purchasing Nexen
ti

res, the consumer will receive an activation card from the tire shop.
An online registration needs to be completed in order to have access

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187
to a toll free phone number to call in case of a flat tire. A qualified
professional will change your flat tire with your spare tire free of
charge. If a working spare is not available, towing will be provided
free of charge to the nearest NEXEN TIRE dealer or authorized place
of repair.
*Nexen Tire reserves the right to change the terms and conditions of
al
l warranties at any time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To
re
duce the risk of tire failure we recommend the following:
• Maintain proper inflation pressure and do not use at under inflation
o
r over inflation. Pressure should be set at the level recommended
by vehicle manufacturer.
• Wheel alignment and balancing should be checked at regular inter -
v
als.
• Do not overload. The maximum load carrying capacity is molded on
t
he sidewall of the tire.
• Do not spin your tires excessively and avoid driving over curbs,
p
otholes, obstacles and edges of pavement.
• Never drive on smooth (bald) tires. By law, tires must be replaced
w
hen 2/32" of tread depth remained, as indicated by tread wear
indicator molded in the tread grooves.
• Check your tires frequently for any scrapes, cuts, foreign objects,
s
eparations or bulges. If damage is found, do not attempt to
dismount a tire yourself. Change damaged tire with the spare and
contact a local authorized NEXEN TIRE dealer immediately.
• Do not drive in excess of speed limits allowed by law or the
m
aximum speed justified by driving conditions.
• To achieve proper even wear and gain maximum tread life, tire rota -
t
ion at regular intervals is required.

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188
For more information or service regarding NEXEN TIRE, please
contact the nearest Authorized NEXEN Dealer.

For more information, please call the toll-free technical support number:
1-
800-57-NEXEN 1-800-576-3936/1-866-70-NEXEN 1-866-706-3936

NEXEN TIRE AMERICA INC.
21073 Pathfinder Road Suite 100 Diamond Bar, CA 91765 Toll Free Number
1-800-57-NEXEN1-
800-576-3936 / 1-866-70-NEXEN 1-866-706-3936
FAX: 1-909-781-6590 / 1-909-923-3991

www.NexenTireUSA.com

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MILEAGE WARRANTY ADJUSTMENT TABLE

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190

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WARRANTY INFORMATION PER TIRE