2021 DODGE DURANGO Vehicle Warranty

BRIDGESTONE® - FIRESTONE®
80
LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK TIRES
Including Tires with Run-Flat Technology
ELIGIBILITY
This Limited Warranty covers Bridgestone® and Firestone® brand
p a

ssenger and light truck tires, including RFT and temporary spare
tires, originally installed by the vehicle manufacturer on a new
vehicle. You are covered under the terms of this Limited Warranty if
the tire was produced after July 4, 2004 (DOT serial 2704 or later) and
has been used only on the vehicle on which it was originally installed
in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG

Before wearing down to 2/32 inch (1.6 mm) remaining original tread
de

pth (i.e. worn down to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 6 years from
the date of tire manufacture), for any reason other than those excluded in
the section entitled “What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within the
manufacturer’s control will be replaced with an equivalent new tire on the
basis set forth in this Limited Warranty.

WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to:
•Road hazards,
including, without limitation: Puncture, cut,
impact break, stone drill, bruise, bulge, snag, etc.

BRIDGESTONE® - FIRESTONE®
81
•Improper use or operation, including, without limitation:
Improper inflation pressure, overloading, tire/wheel spinning,
use of an improper wheel, tire chain damage, misuse, misappli -
cation, negligence, tire alteration, or for racing or competition
pu
rposes.
• Insufficient or improper maintenance,
including, without
limitation: Failure to rotate tires as recommended in this manual,
wheel misalignment, worn suspension components, improper
tire mounting or demounting, tire/wheel assembly imbalance,
or other vehicle conditions, defects, or characteristics.
• Contamination or degradation
by petroleum products or other
chemicals, fire or other externally generated heat, or water or
other material trapped inside the tire during mounting or infla -
tion.
• Improper repair.
Improper repair voids this Limited Warranty
• For RFT tires only, improper run-flat or low tire pressure oper -
a
tion, including, without limitation: Exceeding speed, distance,
o
r other run-flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no
m
ileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufac -
t
ure.
4. Ride disturbance or vibration after 1/32 inch (0.8mm) of tread
we

ar use.
5. Tires with sealant, balance, or other filler material that was not
o
riginally applied or inserted by the tire manufacturer.
6. Tires used in commercial service.
7
. Tires purchased and normally used outside the United States and
C
anada.
8. The cost of applicable federal, state, and local taxes.
9
. Failure to follow any of the safety and maintenance recommenda -
t
ions or warnings contained in this manual.
This Limited Warranty is in addition to and/or may be limited by any
ot
her applicable written warranty you may have received concerning
special tires or situations.

BRIDGESTONE® - FIRESTONE®
82
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under this Limited
Wa
rranty will be replaced free of charge during the first 25% of tread
wear or within 12 months from the date of purchase (proof of
pu

rchase date required; without proof of purchase date, then within
12 months from the date of tire manufacture), whichever occurs first.
Du
ring the free replacement period, mounting and balancing are
included free of charge.
To determine the replacement price after the free tire replacement
pe
riod, the percent of used tread wear is multiplied by the current
selling price for the replacement tire(s). The appropriate taxes,
mounting, balancing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer
di
scretion) at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited Warranty, it will
be
covered by the manufacturer’s warranty, if any, given on that tire
at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only be made at an
au
thorized Bridgestone® Firestone® retailer. Consult a phone
directory (often listed in the Yellow Pages under "Tire Dealers") or the
internet at
www.bridgestonetire.com
for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights, and you may
al
so have other rights which vary in the United States from state to
state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone® Firestone® North
Am
erican Tire, LLC disclaims all other warranties, including but not
limited to the implied warranties of merchantability and fitness for a
particular purpose and any liability for incidental and consequential
damages, loss of time, loss of vehicle use, or inconvenience. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.

BRIDGESTONE® - FIRESTONE®
83
This Limited Warranty applies only to consumers actually using the
tire in the United States and Canada. For warranty conditions outside
the United States and Canada, see your local Bridgestone® Firestone®
distributor.

Obligations under this policy may not be enlarged or altered by anyone.

In accordance with Federal Law, this Limited Warranty has been
de
signated as a "Limited Warranty.” Nothing in this Limited
Warranty is intended to be a representation that tire failures cannot
occur. This Limited Warranty is given in the United States by
Bridgestone® Firestone® North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone® Firestone®
Canada Inc., 5770 Hurontario St., Suite 400, Mississauga, Ontario,
Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have
y o

ur tires regularly inspected and rotated per the recommendations
outlined in the sections of this manual entitled "Tire Damage,
Inspection and Service Life” and “Radial Tire Rotation” and to furnish
proof of same in order to receive an adjustment. Such proof should
show the date, mileage, and servicing location. A sales receipt
containing this information will suffice. In addition, a “Maintenance
Record” is included on the back cover of this manual. It is your
obligation to maintain proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the vehicle within tire/
vehicle load capacity and speed limitations. It is also your obligation
to maintain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present the tire to an
authorized Bridgestone® Firestone® retailer. Complete and sign the
customer section of the Bridgestone® Firestone® North American
Tire, LLC Limited Warranty adjustment form and pay appropriate
replacement price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone® Firestone® North American Tire, LLC agree
t h

at all claims, disputes, and controversies between you and it,
including any of its agents, employees, successors, or assigns, arising
out of or in connection with this Limited Warranty, or any other
warranties, expressed or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding claims for
personal injury or property damage, shall be resolved by binding

BRIDGESTONE® - FIRESTONE®
84
arbitration between you and it, according to the formal dispute
resolution procedures of the National Arbitration Forum, under the
Code of Procedure then in effect. This arbitration will be conducted as
a document hearing. If you request any procedures beyond a
document hearing, you will be responsible for all fees, including filing
and administrative fees, above and beyond the fees required for
document hearings.
The arbitration between you and Bridgestone® Firestone® North
Am
erican Tire, LLC shall not include any other customers, be
combined or consolidated in any fashion with arbitrations involving
other customers, or proceed in any form of class action in which the
claims of numerous customers are considered together. Any award of
the arbitrator(s) may be entered as a judgment in any court of
competent jurisdiction. The arbitrators will have no authority to
award punitive or other damages not measured by the prevailing
party’s actual damages, except as may be required by statute.
Information may be obtained and claims may be filed at any office of
the National Arbitration Forum or at P.O. Box 50191, Minneapolis,
MN 55405.
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION
P R

ESSURE

BRIDGESTONE® - FIRESTONE®
85
MAINTENANCE RECORD
Mileage DateRetailer
Inspection
RotationBalance
Alignme nt

CONTINENTAL TIRE
86
CONTINENTAL TIRE
LIMITED WARRANTY AND ADJUSTMENT POLICY FOR
ORIGINAL EQUIPMENT PASSENGER CAR & LIGHT TRUCK
TIRES (Including TEMPORARY SPARE Tires)
This booklet also includes important safety warnings.
1. ELIGIBILITY
T
his Limited Warranty and Adjustment Policy applies to the orig -
inal owner of new Continental brand passenger and light truck
(L
T) tires that are the new vehicle original equipment tires bearing
the Continental brand name and DOT Tire Identification Number,
operated in normal service, and used on the same vehicle on which
they were originally installed according to the vehicle manufactur -
er’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
Un
ited States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS
I
T APPLICABLE? BASIC COVERAGE:
Eligible Tires are covered by this Warranty for a maximum of
72

months from the date of purchase, determined by the new vehi -
cle registration date or new vehicle sales invoice showing date of
pu
rchase.
Where to Go for Warranty Replacement: C
ontact the dealer from
where you purchased the vehicle or an alternate authorized Conti -
nental brand tire dealer (Authorized Dealer) to determine the eligi -
ble warranty coverage for your tires and how to proceed from
th
ere.
Free Replacement Period: PASS & LT I
f an eligible Continental
brand PASS or LT tire becomes unserviceable from a warrantable
condition, other than those listed under Section 3, during the first
12 months or first 2/32nds of an inch (1.6 mm) of tread wear
(w

hichever comes first), it will be replaced with a **comparable
new Continental brand tire FREE OF CHARGE, including mount -
ing and balancing (excluding on line orders). Owner pays all appli -
cable taxes.

CONTINENTAL TIRE
87
TEMPORARY SPARE: If a temporary spare tire becomes unser -
viceable from a condition other than those listed in Section 3,
du
ring the first 1/32nd (0.8 mm) of tread wear, then it will be re -
placed with a **comparable new Continental brand TS tire FREE
OF
CHARGE, including mounting and balancing. The owner pays
all applicable taxes. After this "Free Replacement Period" for your
temporary spare tire expires, no warranty claim will be accepted.
After the Free Replacement Period: T
he tire (except temporary
spare tire) may still be eligible for a pro rata replacement up to
72 months from date of original purchase until the tread is worn
do

wn to the tread wear indicators (2/32nds of an inch or 1.6 mm of
tr

ead remaining.) If an eligible tire becomes unserviceable under
the stipulations of this Limited Warranty and Adjustment policy it
will be replaced with a **comparable new Continental brand tire,
charging the owner a pro-rated amount. Owner pays all applicable
taxes (including F.E.T.), mounting and balancing charges.
The replacement tire price will be determined by multiplying the
pe
rcentage of the usable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment. The
usable tread is the original tread down to the tread wear indicators
(2/32nds of an inch or 1.6 mm of tread remaining.)
** A "comparable" new Continental brand tire may be of either the
sa
me tire line or the same basic construction but with a different
sidewall or tread configuration. If a higher priced tire is selected,
the consumer will pay the difference in price.
3. WHAT IS NOT COVERED BY THIS WARRANTY
T

HE FOLLOWING ARE NOT COVERED:
• Road Hazard:
Any tire with road hazard damage, which
includes,but is not limited to: cuts, snags, punctures, bruises, and
impact breaks.
• Ride/Vibration:
Any ride/vibration complaint after the first 2/32nds
(1.6 mm) of an inch of treadwear or 12 months of service, which -
ever comes first.
• Repairs:
If a tire is returned under complaint and the reason for
the tire’s disablement is in any way associated with a repair, or
with the situation that led to the repair, the manufacturer’s
warranty is invalidated.
• Mileage: Mileage is not covered under this policy.