2021 DODGE DURANGO Vehicle Warranty

CONTINENTAL TIRE
88
•Improper operation or maintenance: This includes, but is not
limited to, effects caused by:
1. Improper tire inflation and/or improper load/speed prac -
t
ices: These practices can cause excessive operational
t
emperatures and stresses that exceed the tire’s capabilities.
2. Improper or insufficient tire rotation
3
. Improper vehicle alignment
4
. D amage due to:
–
Rim irregularities or rim damage
–
Snow chains
–
Vehicle mechanical problems, including brake problems,
a
nd vehicle wheel alignment
– Extreme temperature exposure
–
Negligent and abusive driving such as tire spinning, or
r
acing
– Improper tire storage
–
Automotive accident
–
Chemical corrosion or fire
–
Use contrary to the vehicle manufacturer’s tire recommen -
d
ations
– Misuse or misapplication
•
Improper Mounting or Demounting
•Alteration: such as, but not limited to, adding a white inlay on
black wall, tread regrooving, tire truing or siping, or adding
sealant materials to the tire.
•
Weather checking/cracking: Not covered after 48 months from
th
e date of purchase.
• Failure to observe safety and maintenance precautions set forth
i
n the Safety Warning Section.
ATTENTION AUTHORIZED DEALERS: CONTINENTAL TIRE
TH
E AMERICAS, LLC (CTA) RESERVES THE RIGHT TO THE
FINAL INSPECTION DECISION FOR ALL RETURNED TIRES
ON CONDITIONS UNDER SECTION 3.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER
WA
RRANTIES, EXPRESS OR IMPLIED, AND CTA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT

CONTINENTAL TIRE
89
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. SOME US AND/
OR CANADIAN PROVINCES DO NOT ALLOW LIMITA -
TIONS ON THE DURATION OF AN IMPLIED WARRANTY,
SO
THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS
LI
ABILITY FOR ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES
FOR BREACH OF WARRANTY. SOME US AND/OR CANA -
DIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR
LI
MITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM US STATE TO STATE
AND/OR CANADIAN PROVINCE TO PROVINCE.

THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO
CT
A EMPLOYEE, RETAILER, OR DEALER HAS THE
AUTHORITY TO MAKE ANY WARRANTY, REPRESENTA -
TION, PROMISE OR AGREEMENT ON BEHALF OF CTA
EX
CEPT AS EXPRESSLY WRITTEN IN THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY. IN OBSERVANCE
OF US FEDERAL LAW, THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY HAS BEEN DESIGNATED A “LIMITED
WARRANTY”. CTA DOES NOT INTEND TO REPRESENT
THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.

4. CTA’S OBLIGATIONS
R

eplacement of eligible tires will be made by the dealer where you
pu
rchased your vehicle or by an alternate Authorized Dealer. CTA
will replace the tire pursuant to the terms of this Warranty. Tires
that are replaced under this Warranty become the property of CTA.
5. OWNER’S OBLIGATIONS
T

o make an eligible claim under this Warranty, the owner must
pr
esent a claim, with the tire to an Authorized Dealer. For the near -
est Authorized Dealer, consult the Continental brand internet ad -
dress(es), or the 800 telephone number(s) located in the back of this
wa
rranty section.

CONTINENTAL TIRE
90
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be re -
quired to sign the CTA Limited Warranty Claim Form or dealer re -
placement sales receipt.
Owner is responsible for paying all applicable taxes charged by the
se
rvicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or
months of service. This includes payment for tire rotation, align -
ment, towing, road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and
fo
r proper maintenance of the tire.
6. SAFETY WARNING:
I
gnoring any of the safety and information contained in this war -
ranty may result in tire failure, causing serious injury or death.
• Tire failure due to under inflation/overloading. Follow vehicle
o
wner’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting.
T

ire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the Rubber
Manufacturers Association (RMA) wall charts and manuals
should be read to obtain the proper procedures. The failure to
follow these procedures may result in faulty positioning of the
tire and/or rim, which may cause the assembly to burst with
force sufficient to cause injury or death.
• Tire failure due to damage.
Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner
portions of your tire without being visible to the outside. If you
suspect a tire has been damaged from striking anything unusual
in the road, you must have the tire removed from the rim and
inspected both inside and out by a trained tire specialist. Air loss
or unusual tire wear can also be warning signs that a tire may
have internal damage. If you notice these conditions, have your
tire inspected by a trained individual.
• Tire failure due to excessive tire spinning.
Avoid tire spinning.
The centrifugal force generated by a free-spinning tire/rim
assembly may cause a sudden tire explosion resulting in vehicle

CONTINENTAL TIRE
91
damage and/or serious injury or death. Never exceed 35 mph
(5
5km/h) as indicated on your speedometer when your vehicle
is stuck in snow, mud, or sand and your tire(s) is/are spinning.
Use a gentle backward and forward rocking motion to free your
vehicle for continued driving. Never stand or permit anyone else
to stand near or behind a tire spinning while attempting to push
a vehicle that is stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS
Continental Tire the Americas, LLC (CTA) does not recommend any
re
pair to or reuse of punctured Continental SSR tires.
Even a trained tire specialist may be unable to recognize internal
st
ructural damage to a Self Supporting Run-flat (SSR) tire resulting
from having been driven in an under inflated or zero inflation
pressure condition. Such damage may not be visible on the surface of
the inner liner or sidewall making it impossible to determine the tire
suitability for repair or reuse. CTA does not recommend any repair to
or reuse of Continental SSR tires. You may visit

www.continentaltire.com
or
www.continentaltire.ca
and select
Customer Care FAQs to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS
CTA does not recommend any repair to or reuse of punctured
T e

mporary Spare Tires.
CONTISEAL™ TIRE OWNERS A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a
sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is
not designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter
pe

netrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent
air loss from the tire by providing a near instantaneous seal. If the
puncturing object becomes dislodged from the tire, the material is
designed to seal most holes made by objects up to 3/16” (5 mm)
di

ameter. While ContiSeal™ tires significanty reduce the incidence of
flats they are not designed to be driven under inflated or in a flat
condition. In all other aspects, ContiSeal™ tires perform exactly like

CONTINENTAL TIRE
92
non-ContiSeal™ tires. As with any tire, regularly inspect ContiSeal™
tires for evidence of cuts, punctures, and loss of inflation pressure. At
a minimum, ContiSeal™ tires should be inspected once or twice a
month and always before a long trip. Punctures or damage not
attended to promptly can result in loss of inflation pressure and/or
damage to the tire. ContiSeal™ tires with cuts and punctures must be
inspected by a trained tire specialist as soon as possible. The trained
specialist, must inspect the tire carefully and, according to industry
standards, to determine whether a permanent repair can be made or
whether the tire must be removed from service and scrapped. A
permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for the
ContiSeal™ tires.
ContiSeal™ tires are identified by a symbol on the tire sidewall.
CONTISILENT™ TIRE OWNERS
ContiSilent™ tires are designed to
reduce noise generated while
d r

iving. A ContiSilent™ tire is
lined with a noise reducing foam
insert. It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating and balancing,
Co
ntiSilent™ tires do not differ from non-ContiSilent™ tires. As with
any tire, regularly inspect ContiSilent™ tires for evidence of cuts,
punctures, and loss of inflation pressure. At a minimum,
ContiSilent™ tires should be inspected once or twice a month and
always before a long trip. Punctures or damage not attended to
promptly can result in loss of inflation pressure and/or damage to the
tire. ContiSilent™ tires with cuts and punctures must be inspected by
a trained tire specialist as soon as possible. The trained tire specialist
must inspect the tire carefully and, according to industry standards,
determine whether a permanent repair can be made or whether the
tire must be removed from service and scrapped.

CONTINENTAL TIRE
93
A permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for ContiSilent™
Tires. ContiSilent™ tires are identified by a symbol on the tire
sidewall. ContiSilent™ tires and non-ContiSilent™ tires may be
mixed on the same vehicle.
In addition to the valuable warranty, safety and maintenance
in
formation you will finding this Warranty we encourage you to visit
CTA websites at:
www.continentaltire.com
or
www.continentaltire.ca


for up-to-date changes and a Self-Help knowledge base with
downloadable brochures (customer care link). Please also visit the US
Tire Manufacturer Association (USTMA) website at
www.ustires.org
.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS
NO
T A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR
BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
Contact the authorized dealer where you purchased the vehicle or the
ne
arest Continental brand tire dealer. For the nearest Continental
brand tire dealer, consult either the websites or the toll free Customer
Relations number(s).
In the United States call 80
0-847-3349
In Canada, call 85
5-453-1962
Continental Tire the Americas, LLC
1830 MacMillan Park Dr.Fort Mill, SC 29707
Continental Tire Canada, Inc. 6110 Cantay Rd.
Mississauga, ON L5R 3W5

FALKEN TIRE CORPORATION
94
FALKEN TIRE CORPORATION
FALKEN
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality
Fa
lken tires.
In order to guarantee that you receive the best performance and
qu
ality from your new Falken tires, we recommend that you read and
follow all of the maintenance and safety tips provided in this
document. We also suggest that you have your Falken tires
periodically inspected and maintained by a qualified tire service
professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY
Ensure maximum performance and a long life from your tires by
ch
ecking the air pressures at least once a month and set them to the
vehicle manufacturer’s recommended pressure(s) listed on the
vehicle’s tire placard or in your Owner’s Manual. Always check and
adjust your air pressure when your tires are cold, preferably first thing
in the morning before driving. Never release air pressure from tires
when they are hot. Wait until the tires cool down and recheck, adding
air or releasing as required. Falken endorses the use of nitrogen in
your tires because it helps your tires maintain optimal pressure for
longer periods of time and reduces the amount of moisture inside of
the tire and wheel assembly.
*Some plus size applications may require different air pressure(s)
t h

an what is listed on your vehicle’s placard or Owner’s Manual. In
this case, please consult your tire dealer or Falken Tire for proper
inflation pressure(s).

FALKEN TIRE CORPORATION
95
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform
as
intended. Tires carry the weight of the vehicle, passengers, and
cargo as well as bear the forces of braking, accelerating, and turning.
The vehicle manufacturer sets the inflation pressures for the original
equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An under
in
flated tire will generate excessive heat build-up that will cause
damage to the internal structure and inner liner of the tire. Besides tire
damage, improper tire inflation pressures can also affect your
vehicle’s ride and handling, tire tread wear, and fuel economy. It is
recommended to always keep all of your tires, including the spare, at
the vehicle manufacturer’s recommended inflation pressures and be
sure to check the air pressure monthly and before going on long road
trips or carrying extra weight in your vehicle.
Your vehicle’s tire placard and/or Owner’s Manual will list the cold
in
flation pressure(s) for your vehicle’s original equipment tires,
including the spare. The placard can be found on the driver side door
or door jamb area. If you have questions about understanding your
vehicle’s tire placard, please refer to your Owner’s Manual or ask a
qualified tire service professional.
Example of what your tire placard looks like: