2021 DODGE DURANGO Vehicle Warranty

TIRE WARRANTY
24
Check Your Tires For Damage
Frequent (at least monthly) inspection of your tires for signs of
da
mage, uneven tread wear and their general condition is important
for safety. Impacts, penetrations, cracks, knots, bulges or air loss
always require tire removal and expert inspection.

NOTE:

All tire warranties are made by the tire manufacturer. Tires are not
co
vered under your New Vehicle Limited Warranty.

BFGOODRICH® TIRES
25
BFGOODRICH® TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich® brand passenger or light
tr
uck tire, you are covered by all the benefits and conditions (subject
to the maintenance recommendations and safety warnings) contained
in this booklet. To ensure your understanding of and compliance with
the terms and conditions of this warranty, please read it carefully. It is
essential that you also read and understand the safety and
maintenance recommendations for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich® brand passenger and light truck tires, used in normal
se
rvice on the vehicle on which they were originally fitted and in
accordance with the maintenance recommendations and safety
warnings contained in the attached Owner’s Manual, are covered by
this warranty against defects in workmanship and materials for the
life of the original usable tread, or six years from the date of purchase,
whichever occurs first. At that time, all warranties, express or implied,
expire. The life of the original usable tread is the original tread down
to the level of the tread wear indicators - 2/32 nds of an inch (1.6 mm)
of

tread remaining. Date of purchase is documented by new vehicle
registration or tire sales invoice. If no proof of purchase is available,
coverage will be based on the date of manufacture. Replacement will
be made in accordance with the terms and conditions described under
“How Replacement Charges are Calculated”.

NOTE:

Your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by BFGoodrich®. Consult
your vehicle Owner’s Manual for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or
p
uncture)
• Incorrect mounting of the tire, tire/wheel imbalance or improper
r
epair

BFGOODRICH® TIRES
26
• Misapplication, improper maintenance, racing, underinflation,
overinflation or other abuse
• Operation without a properly functioning low pressure warning
s
ystem, for Comp T/A® ZR SSS tires
• Uneven or rapid wear which is caused by mechanical irregularity in
t
he vehicle such as wheel misalignment, a measured tread differ -
ence of 2/32 nds of an inch (1.6 mm) or more across the tread on the
sa

me tire
• Accident, fire, chemical corrosion, tire alteration or vandalism
•
Flat spotting caused by improper storage or brake lock
•
The adding of liquid, solid or gaseous materials other than air,
n
itrogen or carbon dioxide for example, waterbase sealers or
balancing substances
• Ozone or weather checking
H

OW REPLACEMENT CHARGES ARE CALCULATED
Passenger And Light Truck Tires Workmanship/Materials

A tire which becomes unserviceable due to a condition covered by this
wor
kmanship and materials limited warranty will be replaced with a
comparable new BFGoodrich® brand tire, free of charge, when 2/32 nds
of an inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
whi

chever is more beneficial to you) and within 12 months of the date of
pu

rchase. The cost of mounting and balancing the tire is included. You
pay the cost of any other service charges and applicable taxes.

When more than 2/32 nds of an inch (1.6 mm) of the original tread has
be

en worn (or more than 25%, whichever is more beneficial to you) or
after 12 months from the date of purchase, you must pay the cost of a
co

mparable new BFGoodrich® brand passenger or light truck
replacement tire on a pro rated basis. The retailer shall determine the
charge by multiplying the percentage of the original usable tread
worn by the current selling price at the adjustment location or the
price on the current BFGoodrich® brand Base Price List, whichever is
lower. This list is based on a predetermined price intended to fairly
represent the actual selling price of the tire.
You pay the cost of mounting, balancing, and or any other service
ch
arges and applicable taxes.

BFGOODRICH® TIRES
27
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty you
mu
st present your tire(s), your vehicle, and your original invoice to a
participating BFGoodrich® brand tire retailer. BFGoodrich® brand
tire retailers are listed in the yellow pages under “Tire Dealers-Retail”.
Personal identification (i.e. Driver’s License, Credit Card, etc.) and
vehicle registration may be required. You pay any service charges for
normal vehicle and tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
lo
ss of use of vehicle, inconvenience or incidental or consequential
damages.
Tires presented for claim remain the property of the consumer and
BF
Goodrich® brand accepts no responsibility for loss of, or damage
to, tires which are in the custody or control of a BFGoodrich® tire
retailer for the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
av
ailable for further inspection. Tires accepted for claim become the
property of Michelin North America Inc.
No BFGoodrich® brand representative, employee or retailer has the
au
thority to make or imply any representation, promise or agreement,
which in any way varies from the terms of this limited warranty. This
limited warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of
yo
ur tires, your vehicle Owner’s Manual and vehicle tire information
placard for essential safety and maintenance information.
When service is required:
1. Contact a participating BFGoodrich® tire retailer listed in your
y
ellow pages.
2. If additional assistance is needed in locating a BFGoodrich®
r
etailer, please call or write to the Consumer Care Department
listed in this book.

BFGOODRICH® TIRES
28
You should have complete confidence in your new BFGoodrich®
tires. Still it is important to register your tires in the event that we need
to contact you. For online tire registration, visit
https://
www.tireregistration.com
.
TIRE DISABLEMENT SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture,
i m

pact damage, improper inflation, overloading or other conditions
resulting from use or misuse. Tire failures, such as a rapid air loss or a
tread and belt detachment, may increase risk of injury or death and/
or property damage. To reduce the risk of a tire failure, BFGoodrich®
recommends you thoroughly read and follow the recommendations
in this BFGoodrich® Limited Warranty/Owner’s Manual, the vehicle
Owner’s Manual, tire placard information, and tire sidewall
information regarding safety warnings, proper tire use and
maintenance.
CONTROLLABILITY
CONTROLLING A VEHICLE WHEN A TIRE FAILURE OCCURS
If a tire failure occurs, you may hear a loud noise, feel a vibration,
a n

d/or the vehicle may pull toward the side of the failed tire. If
possible, step on the accelerator momentarily to maintain forward
momentum and ensure vehicle control.
It is important that you DO NOT BRAKE OR ABRUPTLY TURN
TH
E STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering
wh
eel firmly while steering to remain in your lane. Once the vehicle
has slowed and is fully under control, apply the brakes gently; safely
pull over to the shoulder and come to a stop. Inspect the tires. If one
or more tires look flat or low, show detachment or other damage,
remove tire assembly and replace it with a properly inflated spare.
Bumps or bulges may indicate detachment within the tire body and
require inspection by a qualified tire technician.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND/
OR
INSTRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING
SERIOUS PERSONAL INJURY OR DEATH.

BFGOODRICH® TIRES
29
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
INFLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in
su
dden tire destruction. If tires are supplied as original equipment,
refer to the tire decal on the vehicle (check vehicle and/or vehicle
Owner’s Manual for decal location) for the recommended operating
pressures. For replacement tires, the correct inflation pressure will be
provided by your tire retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum.
Ho
wever, do not exceed the maximum pressure rating indicated on
the tire sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR
TI
RES, INCLUDING THE SPARE, AT LEAST ONCE EACH
MONTH
Failure to maintain correct inflation may result in improper vehicle
ha
ndling and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury.
Therefore, inflation pressures should be checked at least once each
month and always prior to long distance trips. This applies to all tires,
including sealant types, and Self-Supporting tires which are as
susceptible to losing air pressure as any other type of tire if not
properly maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by
si
mply looking at them. It is almost impossible to “feel or hear” when
a tire is being run underinflated or nearly flat. Tires must be checked
monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words,
be
fore they have been driven on. Driving, even for a short distance,
causes tires to heat up and air pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than
th
ree minutes or more than 1 mile, (1.6 km) the tires become hot and
th

e pressures will increase by approximately 4 psi. Therefore when the
tire pressure is adjusted under these conditions, it should be increased
to a gauge reading of 4 psi greater than the recommended cold
inflation pressure.

BFGOODRICH® TIRES
30
Check cold pressure as soon as possible, preferably within 24 hours.
“Bleeding” air from hot tires could result in under-inflation. Use an
accurate tire gauge to check pressures. Never allow children to
inflate or deflate tires.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
Your vehicle may be equipped with a Tire Pressure Monitoring
Sy
stem (TPMS) that is designed to monitor the pressure of tires
mounted on your vehicle and sends a signal to the driver if a tire
pressure falls below a predetermined level. A TPMS should not
replace monthly manual pressure checks for all four tires and the
spare. We recommend that you manually monitor and check tire
pressure inflation with a pressure gauge.
Your tires should have the recommended pressure listed by your
ve
hicle’s manufacturer. This information can be found in the vehicle
Owner’s Manual and often on a placard located in the vehicle’s door
jamb, inside the fuel hatch, or on the glove compartment door. If you
have a plus size fitment that requires a higher inflation pressure, your
TPMS will require re-calibration to the new inflation pressure. Refer
to your tire dealer/installer of plus size tires for proper inflation
pressure.
We recommend checking air pressure once each month, and before a
lo
ng trip. Whether you have a full-sized or mini-spare, make sure that
it is properly inflated as well. If the TPMS generates improper
monitoring or signals we recommend that you consult your Owner’s
Manual provided with your vehicle and follow up with FCA US LLC.
For Example Only:
Gauge reading of hot tire: .............................................. 32 psi (220 kPa)
If recommended cold inflation pressure is: .................... 30 psi (205 kPa)
Desired gauge reading of hot tire 30 + 4 psi = .............. 34 psi (205 + 30 = 235 kPa)
Therefore: add 2 psi ...................................................... (15 kPa)

BFGOODRICH® TIRES
31
TIRE SPINNING
Do not spin wheels in excess of 35 mph (55 km/h) as indicated on the
sp

eedometer. Excessive speed in a free-running, unloaded tire can
cause it to “explode” from centrifugal force. The energy released by
such an explosion is sufficient to cause serious physical injury or
death. Never allow anyone to stand near or behind the spinning tire.
When in mud, sand, snow, ice or other slippery conditions, do not
en
gage in excessive wheel spin. Accelerating the motor excessively,
particularly with automatic transmission vehicles, may cause a drive
tire that has lost traction to spin beyond its speed capability. This is
also true when balancing a drive tire/wheel assembly on the vehicle
using the vehicle engine to spin the tire/wheel assembly.
HIGH SPEED DRIVING CAN BE DANGEROUS
Correct inflation pressure is especially important. H
owever, at high
speeds, even with the correct inflation pressure, a road hazard, for
example is more difficult to avoid and if contact is made, has a greater
chance of causing tire damage than at a lower speed. Moreover,
driving at high speed reduces the reaction time available to avoid
accidents and bring your vehicle to a safe stop.
If you see any damage to a tire or wheel, replace it with the spare at
on
ce and visit a participating BFGoodrich® Tire Retailer.
Exceeding the maximum speeds shown on the following page for each
ty
pe of BFGoodrich® tire will cause the tire to build up excessive heat
which can cause tire damage that could result in sudden tire
destruction and rapid air loss. Failure to control a vehicle when one or
more tires experience a sudden air loss can lead to an accident.
In any case, you should not exceed reasonable speeds as indicated
by
the legal limits and driving conditions.