2021 DODGE DURANGO Vehicle Warranty

GOODYEAR® DUNLOP® TIRES
120
GOODYEAR® DUNLOP® TIRES
HIGHWAY AUTO AND LIGHT TRUCK TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES GOODYEAR® UNISTEEL®
RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE
You are eligible for the benefits of this Limited Warranty if you meet
al
l the following criteria:
• You are the owner or authorized agent of the owner of new Good -
y
ear® or Dunlop® highway auto or light truck tires supplied as
or
iginal equipment on your vehicle.
• Your tires bear Department of Transportation (DOT) prescribed tire
i
dentification numbers.
• Your tires have been used only on the vehicle on which they were
o
riginally installed according to the vehicle manufacturer’s or
Goodyear’s recommendations.
• Your tires were purchased on or after March 1, 2014.
L

ight truck tires are defined as all tires identified with the “LT”
de
signation in the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG
FREE TIRE REPLACEMENT
Any new Goodyear® or Dunlop® highway radial auto or radial light
tr
uck tire, covered by this policy, removed from service due to a
covered warranty condition during the first 2/32" of usable tread or
12 months from date of purchase, whichever comes first, will be
re

placed with a comparable new Goodyear® or Dunlop® tire at no
charge, including mounting and balancing. Without proof of purchase
the date of manufacture will be used to determine eligibility.
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear® or Dunlop® highway auto or light truck tire,
ot
her than radial auto or radial light truck tires, removed from service
due to a covered warranty condition during the first 1/32" of usable
tread will be replaced with a comparable new Goodyear® or Dunlop®
tire at no charge, including mounting and balancing.

GOODYEAR® DUNLOP® TIRES
121
TEMPORARY SPARE TIRES
Any Goodyear® or Dunlop® temporary spare tire removed from
se
rvice due to a covered warranty condition during the first 50% of
usable tread wear (1/32") will be replaced with a comparable new
Goodyear® or Dunlop® temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service
du
e to a covered warranty condition will be replaced with a
comparable new Goodyear® or Dunlop® tire on a prorated basis for
up to six years from the date of original new tire purchase or when the
treadwear indicators become visible (worn to 2/32"), whichever
occurs first. Without proof of purchase the date of manufacture will be
used to determine eligibility.
HOW WILL PRORATED CHARGES BE CALCULATED
Replacement price will be calculated by multiplying the tire’s
ad
vertised retail selling price at the time of adjustment by the
percentage of usable original tread that has been worn off. You pay for
mounting and balancing, and an amount equal to the current Federal
Excise Tax (FET) – US only, and any other applicable taxes and
government-mandated charges.
EXAMPLE: I
f your disabled tire had an original 8/32 of usable tread
wear and is worn to 4/32 usable tread remaining, you have used 50%
and therefore must pay 50% of the advertised retail selling price of the
comparable tire.
In addition, you must pay an amount equal to the full current FET (US
on
ly) or any other applicable taxes and government-mandated
charges for the comparable new replacement tire at the time of
adjustment. If the price of the new comparable tire is $130.00, the cost
to you would be $65.00 plus FET (US only) plus any other applicable
taxes and government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear® or Dunlop® tire will be the same
br
and tire and may be either the same line of tire or, in the event that
the tire is not available, the same brand tire with the same basic
construction and similar performance attributes with a different
sidewall or tread configuration. If a higher priced tire is accepted as

GOODYEAR® DUNLOP® TIRES
122
replacement, the difference in price will be at an additional charge to
you. Any replacement tire provided pursuant to this warranty will be
covered by the warranty in effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this
li
mited warranty ends when the tread wear indicators become visible
(worn to 2/32") or six years from the date of new tire purchase,
whichever occurs first. Without proof of purchase the date of
manufacture will be used to determine eligibility.
LIMITATIONS
This limited warranty is applicable only in the United States and
Ca
nada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn
b
eyond the first 2/32 nds of an inch (2/32") tread depth or tires
submitted for ride disturbance due to damaged wheels or any
vehicle condition.
• Goodyear® does not warrant or give credit in any adjustment trans- a
ction for any kind of material added to a tire (e.g., tire fillers, seal -
ants, balancing substances) after the tire leaves a factory producing
Go
odyear® or Dunlop® tires, nor will it adjust any tire that has
failed as a result of adding such material.
• Irregular wear or damage due to mechanical condition of the
v
ehicle, improper inflation, overloading, high speed spin-up,
misapplication, misuse, negligence, racing, use of tire chains,
improper mounting or demounting, improper repair, wreck, colli -
sion or fire.
• Road hazards (includes, but is not limited to, punctures, cuts, snags,
i
mpact breaks, etc.).
• Any tire that, after leaving a factory producing Goodyear® or
D
unlop® tires, has been intentionally altered to change its appear -
ance (e.g., white inlay on a black tire or regrooved).
• Tires with weather-cracking that were purchased more than four
y
ears prior to presentation for adjustment or, if purchase date
cannot be verified, manufactured more than four years prior to
presentation for adjustment.

GOODYEAR® DUNLOP® TIRES
123
• Temporary spare tires used on vehicles used in racing and on
passenger cars in special applications such as police pursuit service.
• Goodyear® Unisteel® Commercial Radial Light Truck Tires.
•
Tires removed from service due to improper repairs.
•
Tires supplied as Original Equipment are not eligible for any tread
l
ife warranty consideration.
• Cosmetic weather checking
•
Low Tire Pressure Monitoring System (TPMS) – refer to vehicle
m
anufacturer’s warranty.
• Ultra High-Performance summer tires are not recommended for
w
inter use, and tread or shoulder cracking on those tires resulting
from winter use will not be covered under our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or dealer has authority to make any representation,
pr
omise or agreement on behalf of Goodyear®, except as stated
herein. Any tire, no matter how well constructed, may fail in service
or otherwise become unserviceable due to conditions beyond the
control of the manufacturer. Under no circumstances is this warranty
a representation that a tire failure cannot occur.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GO
ODYEAR® HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, AND NO OTHER WARRANTY OR REPRESENTATION
OF ANY KIND IS MADE BY GOODYEAR® OR SHALL BE IMPLIED
BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CI
RCUMSTANCE SHALL GOODYEAR® BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE OR OTHER DAMAGE,
COST (INCLUDING FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

GOODYEAR® DUNLOP® TIRES
124
This warranty gives you specific legal rights and you may also have
other rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Good -
y
ear® or Dunlop® service facility. Tires replaced on an adjustment
ba
sis become the property of The Goodyear Tire & Rubber
Company or Goodyear Canada Inc.
2. You must pay for taxes and any additional services you order at the
t
ime of adjustment plus any additional service that may be unique
to your application, e.g., Tire Pressure Monitoring System (TPMS).
3. You must submit your claim on an approved claim form supplied
b
y an authorized Goodyear® or Dunlop® service facility. The form
must be filled out completely and signed, where you the owner or
an authorized agent presented the tire for adjustment. You must go
to an authorized Goodyear® or Dunlop® outlet for replacement
tires and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
M

ISAPPLICATION. Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
M

AINTENANCE. Tires should be inspected regularly by a quali -
fied technician for signs of damage, such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber
Manufacturers Association (RMA) established repair procedures at

www.ustires.org
and/or go to
www.goodyear.com
for information
on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
M

OUNTING. Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
C

OMPLETELY BEFORE DEMOUNTING.

GOODYEAR® DUNLOP® TIRES
125
•TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 km/h), as indicated on the
sp

eedometer.
• EXCESSIVE WHEEL SPINNING.
This can also result in tire disin-
tegration or axle failure.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
f r

om your Goodyear® or Dunlop® tires is to give them a simple but
frequent (at least monthly) inspection for proper inflation, even tread
wear and the presence of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
sa
fety and fuel economy. Check inflation pressures at least once a
month and before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when the vehicle has
been driven less than one mile). If you must check inflation when the
tires are hot, add 4 psi (27 kPa) to the recommended cold inflation
pressure. It is difficult to tell just by looking at radial tires whether
they are underinflated.*
WARNING!
Vehicle handling, traction, ride comfort and other performance
pa
rameters may be significantly affected by a change in tire size
or type. Before replacing tires, always consult and follow the
vehicle owner’s manual because some vehicle manufacturers
prohibit changing tire size. When selecting tires that are different
from the original equipment size make certain:
1. The tires have adequate load-carrying capacity based on the
v
ehicle placard,
2. The tires have sufficient inflation pressure to carry the load and
3
. There is proper clearance with no interference points between
t
he tire and vehicle.
The consumer must be aware to always drive safely and obey all
tr
affic laws. Avoid sudden, sharp turns or aggressive lane
changes. Failure to follow any of these warnings may result in
loss of control of the vehicle, leading to an accident and serious
injury or death.

GOODYEAR® DUNLOP® TIRES
126
Furthermore, when operating a vehicle equipped with radial tires, it
is difficult to notice when a tire has gone flat or nearly flat since the
“feel” of the vehicle does not change significantly.
*Evidence of air loss or repeated underinflation always requires
ex
pert inspection to determine the source of leakage and tire
removal to determine repairability. To avoid injury, NEVER attempt
to reinflate a tire that has been run severely underinflated. Progressive
air loss may result from punctures, cuts, curbing, impacts or partial
bead unseating. Some fitment causes for air loss are (1) incomplete
bead seating, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment. Leaking valve core or
rubber valve components should be replaced when problems are
detected and whenever tires are replaced.
Always maintain inflation pressure at the level recommended by
t h

e vehicle manufacturer as shown on the vehicle placard, vehicle
certification label or in the vehicle Owner’s Manual:
Under inflation is the leading cause of tire failure and may result in
se
vere cracking, component separation or “blowout.” It reduces tire
load capacity, allows excessive sidewall flexing and increases rolling
resistance, resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important thing you can
do to promote tire durability and maximize tread life.
Over inflation increases stiffness, which may deteriorate ride and
ge
nerate unwanted vibration. Over inflation also increases the
chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
Check your vehicle Owner’s Manual to determine the load limits.
Ov
erloading your vehicle places stress on your tires and other critical
vehicle components. Overloading a vehicle can cause poor handling
or increased fuel consumption and may cause tire failure.
Overloading your tires can result in severe cracking, component
separation or “blowout.”
Never fit your vehicle with new tires that have less load capacity than
sh
own on the vehicle tire placard and remember that optimum rim
width is important for proper tire load distribution and function. The
maximum load capacity stamped on the sidewalls of P-Metric &
European Metric tires is reduced by 10% when used on a light truck,
utility vehicle or trailer. Never fit P-Metric or European Metric tires to
light trucks that specify LT-type replacement tires.

GOODYEAR® DUNLOP® TIRES
127
DO NOT SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice,
mu
d or sand. The centrifugal forces generated by a free-spinning tire/
wheel assembly may cause sudden tire explosion, resulting in vehicle
damage and/or serious personal injury to you or a bystander. Never
exceed 35 mph (55 km/h), as indicated on your speedometer. Use a
ge

ntle backward and forward rocking motion to free your vehicle for
continued driving. Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle that is stuck
or when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two thirty-seconds
of
an inch (2/32") remaining tread depth. All new tires have tread
wear indicators which appear as smooth banks in the tread grooves
when they wear to the two thirty seconds of an inch (2/32") level.
Many wet weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible to
penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for signs of
da
mage and their general condition is important for safety. If you
have any questions, have your tire dealer inspect them. Impacts,
penetrations, cracks, knots, bulges or air loss always require tire
removal and expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair. Only qualified
persons should repair tires.
PROPER TIRE REPAIR
Goodyear® does not warrant any inspection or repair process. The
re
pair is entirely the responsibility of the repairer and should be made
in accordance with established Rubber Manufacturers Association
(RMA) procedures.
Tire Pressure Monitoring System (TPMS) Alert
Refer to your vehicle Owner’s Manual for more information on what
to
do if the Tire Pressure Monitoring System (TPMS) alert activates.