2021 CADILLAC ESCALADE Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
176 INFOTAINMENT SYSTEM
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media. Titles with
gibberish, special characters,
or foreign text may not be read aloud.
To turn Video Voice Over on or off,
touch
*, touch the toggle and then
press OK to confirm. Video Voice Over
will remain active over ignition cycles
until it is turned off.
Bluetooth Headphone Setup
Your system will support Bluetooth
headphones. Up to 9 Bluetooth
headphones can be paired to each
REAR SCREEN. To pair Bluetooth
headphones to one of the rear screens:
1. Touch
Xfrom the desired Rear
Screen Home Page.
2. Select Add New Headphones.
3. Make sure your Bluetooth headphones are in pairing mode.
Once recognized by the system,
your Bluetooth headphones will be
displayed on the list of Available
Headphones. 4. Select your Bluetooth headphones
from the list. Touch OK once the
Pairing Successful pop-up displays.
The headphones may need to be
unpaired from your phone before
pairing to the RSI.
5. An option will be given to create a custom name for this pair of
headphones –touch Yes if you
want to create a unique name for
these headphones in this vehicle.
Screen Brightness
Each screen can be individually
adjusted for brightness. Move the bar
left or right to adjust the display
brightness. Each screen may be
uniquely adjusted.
Remember Screen Power Status
Each screen can be individually set to
return to the On Status after an
ignition cycle (if On prior to leaving
vehicle) or to remain off after each
ignition cycle.
Video Auto Play
Enabling Video Auto Play will cause
the next available video to
automatically begin playing when the previous video has ended. Disabling
Video Auto Play will cause the video
playback to pause until another video
is selected for playback.
Clear All Miracast Data
Selecting Clear All Miracast Data will
cause the RSI system to forget the
Wi-Fi connection settings for any
phones that had been previously
paired.
RSI Video App Front Screen
The RSI Video App will allow a front
user to control the Rear Seat Video
Screen sources. To access the RSI
Video App, touch the RSI Video App
icon from the Home Page.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 177
The Rear Screens may be powered on
or off from the RSI Video App. Touch
the Rear Screen 1 or Rear Screen 2
icons to select a screen. Touch the 1-2
icon to view both Rear Screens
together. Touching the Power icon
next to the highlighted screen icon
will turn that screen on or off. Both
screens can be powered on or off by
pressing the POWER ALL button.
The audio for the rear users can be
muted by the front user by pressing
the mute icon associated with the left
or right rear screen on the Rear Video
App screen, or both rear screens by
pressing the MUTE ALL button.The current source from the desired
Rear Screen can also be shown on the
other Rear Screen by pressing the
Share button on the lower right side
of the RSI Video App screens.
Content can be searched for the
selected source by pressing the
Browse button on the right side of the
RSI Video App screen.
Source Selecting from the RSI
Video App
Sources may be selected for the
highlighted Rear Screen. Select Source
from the RSI App screen, then select
from the list of available sources
shown on the RSI Sources screen.
Touch More to display additional
available sources.Playback Controls USB Sources
Playback controls include:
.6or7(Next Track/Previous
Track) : Touch
6to skip ahead or
7to skip back tracks. Touch7less than five seconds into the
current track to start at the
beginning of the previous track.
Touch
7more than five seconds
into the current track to start at the
beginning of the current track.
.6or7(Fast Forward/Fast Rewind)
: Touch and hold
6or7for
approximately one and one-half
seconds to fast forward or fast
rewind. If
6or7are held for
approximately six seconds, the rate
of fast forward or fast rewind will
increase.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
178 INFOTAINMENT SYSTEM
.porj(Play or Pause): Touchpto
play or touch
jto pause depending
on the current selection.
.Listen: Touch Listen to hear the
audio source on the vehicle
speakers.
Auxiliary Inputs
Rear Media Connections
If equipped with RSI, the features
above will be in the rear of the center
console. These include 2 USB ports
and 2 HDMI inputs.
USB
Any USB port in the vehicle can be
used to provide USB content for the
RSI system.
To watch a video, see “USB Video”
previously in this section. To listen to music, see
“USB Audio”
previously in this section.
HDMI
The HDMI input allows an HDMI A/V
cable to be connected from an
auxiliary device such as a camcorder,
video game system, or Apple device.
A cable from Apple is required for
Apple devices.
For certain HDMI devices that support
USB charging, the USB ports can be
used as a power source.
To use the HDMI input of the RSI
system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired
display and select HDMI as the
source.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new
2-channel digital wireless headphones,
depending on the vehicle model. The
headphones are used to listen to
various multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a volume
control. The digital headphones
cannot be interchanged with previous
models of GM headphones.
Press the power button to turn on the
headphones. A light on the
headphones should come on.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 179
A flashing light indicates the
headphones are not in range. Move
them closer to the forward overhead
screen until the light stops flashing.
If the light does not come on, check
the batteries. Intermittent sound or
static can also indicate weak batteries.
See“Battery Replacement ”later in this
section.
Turn the headphones off when they
are not in use.
Press the center of the right side of
the headphone to change the channel.
Channel 1 will provide audio
associated with screen 1 and channel 2
will provide audio associated with
screen 2.
Infrared transmitters are on the top of
the right seatback video screen. The
headphones shut off automatically to
save the battery power if the RSI
system is off or if the headphones are
out of range of the transmitters for
more than three minutes. Moving too
far forward or stepping out of the
vehicle can cause the headphones to
lose the signal or have static.
Use the volume control on the
headphones to adjust the volume. For best audio performance, wear the
headphones as indicated with L (Left)
and R (Right) on the ear pads. Do not
let anything cover the ear pads.
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and repairs
would not be covered by the vehicle
warranty. Storage in extreme cold
can weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement
ear pads, call 1-888-293-3332 or
contact your dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the
headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries. 4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.
RSI Troubleshooting
No power : The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on : If the batteries are good, make
sure the headphones are programmed
to the correct screen and on the
correct channel for the screen being
viewed.
Sometimes the wireless headphone
audio cuts out or buzzes : Check for
obstructions, low batteries, reception
range, and interference from cell
phone towers or from cellular
telephone use in the vehicle. Check
that the headphones are on correctly
using the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
180 INFOTAINMENT SYSTEM
Newer mobile phones and tablets emit
infrared light for features like face and
iris detection. This infrared light can
interfere with both the headphone
operation. If your headphones
experience static or dropouts, place
your mobile device away from the rear
seat displays.
I lost the headphones :See your
dealer for assistance.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems
(GPS), two-way radios, mobile faxes,
or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the left side of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Personalized Navigation.
Personalized Navigation (If
Equipped)
If Personalized Navigation is available
and confirmed, this feature learns
preferences by remembering where
the vehicle has been. It uses the
locations and navigation history to
personalize routes and results. Personalized Navigation may learn
elements such as:
.Personalized routes based on
preferred streets.
.Search results that provide best
matches at the top of the list.
.Predictive traffic.
.Local map content updating.
Personalized Navigation can also be
enabled or disabled at a later time.
Select Settings, then Navigation
Privacy, and then change setting for
Collect Data with Profile Information.
See Settings 0203.
Navigation Map View
After opening the Nav application for
the first time, the application will
always open in full map view
displaying the vehicle’s current

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 181
location. The Search option will
appear along the left side of the
navigation map view.
Destination Cards
From the Nav application, set up
Home and Work addresses to enable
one-touch navigation. To set up Home
and Work addresses, select Settings,
then More Settings, and then
Destination Cards. Show on Map
should be on by default. Select and
enter Home and/or Work address
and save.
To stop showing Destination Cards on
the map view, switch Show on Map
to Off.
Touch the drive To Home or drive To
Work pop-up to start either route.Map and Navigation Settings
Touch Settings to display options. The
following may display:
.Map Orientation
.3D Heading Up
.2D Heading Up
.2D North Up
.Show on Map
.Fuel
.Food
.Restaurants
.Fast Food
.Coffee
.ATMs
.Lodging
.Parking
.Grocery Stores
.Avoid on Route
.Highways
.Toll Roads
.Unpaved Roads
.Ferries
.Tunnels
.Carpool Lanes
.Country Borders
.Rear Seat Requests
.Accept
.Always Ignore
To access the following, touch
Settings and then More Settings:
.Destination Cards
.Map Preferences
.Preferred Landmarks
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
.Navigation Privacy: See
“Personalized Navigation (If
Equipped)” previously in this
section.
.About
To exit a list, touch
Sin the upper left
corner to go back to the main
map view
Make sure to set up preferences before
setting a destination and starting
active guidance.
Map Preferences
Touch to choose between basic map
feature configurations:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
182 INFOTAINMENT SYSTEM
Map Colors
.Day (Light)
.Night (Dark)
.Auto–Touch to automatically
change modes based on lighting
conditions.
3D Landmark (Default is On) :
Touch On or Off. When turned on, the
system will display all 3D Landmarks
on the map depending on the zoom
level.
3D Buildings (Default is Off ) : Touch
On or Off. When turned on, the
system will display all of the possible
3D building shapes on the map
depending on the zoom level.
Show Terrain in 3D (Default is
Off ) : If equipped, touch On or Off.
When turned on, the system will
display terrain information on the
map in 3D view.
Auto-Zoom (Default is On) : Touch
On or Off. When turned on, the
system will automatically adjust the
zoom level when the vehicle is
approaching a turn. After the turn is
completed, the system automatically
brings the zoom back to the originally set level. If the vehicle is approaching
a turn with the next turn occurring
shortly after, the Auto-Zoom will
remain on until both turns are
completed.
Preferred Route
To access, touch Settings, then More
Settings, and then Preferred Route.
Choose from two different route
options: Fastest or Eco-Friendly.
.Fastest would be the route with the
shortest drive time.
.Eco-Friendly would be the most
fuel-efficient route.
Avoid on Route
To access, touch Settings, and then
Avoid on Route.
Choose any of the road features to
avoid while on route:
.Highways
.Unpaved Roads
.Ferries
.Carpool Lanes
.Toll Roads
.Tunnels
.Country Borders Navigation Voice Control
Touch to access the voice control
setting display.
.Navigation Volume
–To adjust the
volume level, use the sliding bar on
the Navigation screen. If the voice
guidance prompt is being heard,
volume can also be adjusted using
the knob on the center stack or the
volume switch on the steering
wheel.
.Directional Navigation Prompts –
Allows prompts to play on the left
or right side of the vehicle
depending on the direction of the
upcoming turn. This can be turned
on or off.
.Navigation Voice Prompt Level
during a Call. Options available are:
‐ Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Preferences (If Equipped)
While in Map View, select Settings,
then More Settings, and then Traffic
Preferences. When Show Traffic on
Map is turned on, the feature provides

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 183
an overview of the traffic flow using
different coded colors. The following
options are available for rerouting:
.Show Traffic Flow on Map–Toggles
whether or not the flow of traffic is
shown on the map.
.Auto Reroute –The system will
automatically reroute if the system
detects there is a traffic issue ahead.
.Ask Before Rerouting (Default) –If
the system detects there is a traffic
issue ahead, it will display a pop-up
with details about the issue. Choose
to reroute or cancel the alert.
.Never Check –The system will not
check for a better route until one of
the above options is selected.
Alert Preferences
Set alerts on or off during both
inactive and active guidance views.
The following alerts may be available:
.Road Safety Alerts –Touch to
display upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the
History options:
.Clear Recent Destinations –Touch
\to clear the recent destinations.
.Clear Search History –Touch\to
clear the search history.
Navigation Privacy
Touch to change the navigation
privacy settings. The Navigation
Privacy settings are:
.Collect Data with Profile
Information –Turn this on to
enable Personalized Navigation. See
“Personalized Navigation ”earlier in
this section.
.Collect Anonymized Data –Turn
this on to enable improvement in
Nav product quality.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map
database to run. It is stored on an SD
card that is connected to the infotainment system. If the map
database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one
unique vehicle. The SD card must pass
authentication verification to be used
for that specific vehicle. Potential
error scenarios and messages include:
.The SD card has initialized for the
first time:
“Once initialized, this SD
card can only be used for navigation
in this vehicle.”
.The SD card is not working
properly: “SD card is not functioning
properly. (Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not
valid for navigation in this vehicle.
See Owner’s Manual for more detail
or visit your dealer.”
.The SD card has been removed from
the slot: “SD card has been removed.
(Error Code).”
Selecting "Confirm" after initialization
message will start initializing. For the
other messages, touch OK to return to
the Home Page.