2021 CADILLAC ESCALADE climate control

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Instruments and Controls . . . . . . . . 103
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . . . . 157
Climate Controls . . . . . . . . . . . . . . . . . . 220
Driving and Operating . . . . . . . . . . . . 229
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 362
Service and Maintenance . . . . . . . . . 441
Technical Data . . . . . . . . . . . . . . . . . . . . 454
Customer Information . . . . . . . . . . . . 458
Reporting Safety Defects . . . . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Connected Services . . . . . . . . . . . . . . . 476
Index . . . . . . . . . . . . . . . . . . . . . . . . 479
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual, including changes in
standard or optional content.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel
supplement for additional and specific
information on this engine.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Litho in U.S.A.
Part No. 84266974 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 5
1.Driver Information Center (DIC)
0132.
2. Air Vents 0225.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0153.
Exterior Lamp Controls 0149.
4. Tap Shift Controls (If Equipped). See Manual Mode 0255.
5. Instrument Cluster 0114.
6. Driver Monitoring Camera. See Super Cruise 0283 (If Equipped).
7. Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer 0107.
8. Infotainment. See Overview0158.
9. Light Sensor. See Automatic
Headlamp System 0152.
10. Dual Automatic Climate Control
System 0220.
Heated and Ventilated Front Seats
0 48 (If Equipped).
11. USB Ports. See USB Port0169.
12. Storage Compartment.
13. Infotainment Controls. See Overview 0158.
14. Hazard Warning Flashers 0153. 15.
Wireless Charging 0111.
16. Shift Lever. See Automatic
Transmission 0251.
17. Automatic Vehicle Hold (AVH) 0263.
Stop/Start Disable Button. See
Stop/Start System 0247.
Lane Keep Assist (LKA) 0324 (If
Equipped).
18. ENGINE START/STOP Button. See Ignition Positions 0245.
19. Steering Wheel Controls 0104.
20. Horn 0104.
21. Steering Column Adjustment. See Steering Wheel Adjustment 0104.
22. Hood Release. See Hood0365.
23. Cruise Control 0271 (If Equipped).
Adaptive Cruise Control (Advanced)
0 274 (If Equipped).
Super Cruise 0283 (If Equipped).
Forward Collision Alert (FCA) System
0 313 (If Equipped).
Heated Steering Wheel 0104 (If
Equipped).
24. Instrument Panel Illumination
Control 0154. 25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0122.
26. Trailer Brake Control. See Towing
Equipment 0338 (If Equipped).
27. Electric Parking Brake 0261.
28. Four-Wheel Drive 0256 (If
Equipped).
Four Corner Air Suspension System
0 268 (If Equipped).
Driver Mode Control 0266

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 KEYS, DOORS, AND WINDOWS
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positiveside toward the back cover. Replace
with a CR2032 or equivalent
battery.
6. Push together the remote key.
7. Reinsert the mechanical key.
Remote Vehicle Start
This feature allows the engine to be
started from outside the vehicle.
S: This button on the remote key is
for remote start. The climate control system will use
the previous settings during a remote
start. The rear window defogger may
come on during remote start based on
cold ambient conditions. The rear
defog indicator light does not come on
during remote start.
If equipped, the heated and ventilated
front seats may also come on when
the vehicle personalization setting is
enabled. See
Heated and Ventilated
Front Seats 048.
If equipped with a remote start heated
steering wheel, it may come on during
a remote start. See Heated Steering
Wheel 0104.
Laws in some local communities may
restrict the use of remote starters. For
example, some laws may require a
person using remote start to have the
vehicle in view. Check local
regulations for any requirements.
If your vehicle is low on fuel, do not
use the remote start feature. The
vehicle may run out of fuel.
The remote key range may be shorter
while the vehicle is running. Other conditions can affect the
performance of the remote key. See
Remote Keyless Entry (RKE) System
0
7.
You are allowed multiple starts
totaling 30 minutes of engine run
time. The maximum run time of a
single start is 15 minutes, and it will
shut off automatically. You could do
three 10 minute starts, if you
manually shut off after 10 minutes.
The last 10 minute start would shut
off automatically as your total
30 minutes will have been used.
Starting the Engine Using Remote
Start
1. Press
Stwice on the remote key.
The turn signal lamps will flash.
The lamps flash to confirm the
request to remote start the vehicle
has been received. During the
remote start, the doors will be
locked and the parking lamps will
remain on as long as the engine is
running.
2. The engine will shut off after 15 minutes or after the remainder
of the 30 minute total running
time is used, unless you stop the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
20 KEYS, DOORS, AND WINDOWS
3. Do the same for the otherrear door.
To open a rear door when the safety
lock is on: 1. Unlock the door by activating the inside handle, by pressing the
power door unlock switch, or by
using the remote key.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or
under the instrument panel.
.Adjust the climate control
system to a setting that brings in
only outside air and set the fan
speed to the highest setting. See
“Climate Control Systems” in the
Index.
(Continued)
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0250.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 33
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally
obstructed while folding.
.They are accidentally manually
folded/unfolded.
.The mirrors do not stay in the
unfolded position.
.The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position. A noise
may be heard during the resetting of
the power folding mirrors. This sound
is normal after a manual folding
operation.
Remote Mirror Folding
If equipped with power folding mirrors
and the mirrors have been folded with
the power folding mirror switch, they
may not be automatically unfolded.
If equipped with power folding mirrors
and the mirrors have not been folded
with the power folding mirror switch and the vehicle is in P (Park), they
may be automatically folded/unfolded
as follows:
1. If doors are locked by pressing
H
on the remote key, the mirrors will
fold. If doors are unlocked by
pressing
Ion the remote key, the
mirrors will unfold. See Remote
Keyless Entry (RKE) System
Operation 07.
2. If doors are locked by pressing the door handle lock/unlock button,
the mirrors will fold. If doors are
unlocked by pressing the door
handle button, the mirrors will
unfold. See “Keyless Unlocking/
Locking from the Driver Door” in
Remote Keyless Entry (RKE) System
Operation 07.
3. If passive locking is enabled and doors are locked by that feature,
the mirrors will fold. See “Passive
Locking” inRemote Keyless Entry
(RKE) System Operation 07.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0138.
Heated Mirrors
The rear window defogger also heats
the outside mirrors.
K:Press to heat the outside mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control System
0 220.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle is
started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors
and memory seats, the passenger and/
or driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This allows the curb to be
seen when parallel parking.
The mirror(s) may move from their
tilted position when:
.The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about 30 seconds.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
SEATS AND RESTRAINTS 51
The buttons are on the rear of the
center console.
With the engine running, press
Mor
Lto heat the left or right outboard
seat cushion. An indicator on the rear
climate control display appears when
this feature is on.
Press the button once for the highest
setting. With each press of the button,
the seat will change to the next lower
setting, and then to the off setting.
The indicator lights next to the
buttons indicate three for the highest
setting and one for the lowest. If the heated seats are on high for an
extended time, their level may
automatically be lowered.
Second Row Seats
Rear Seat Adjustment
To adjust the seat position:
1. Remove objects on the floor in front of or on the second row seat,
or in the seat tracks on the floor.
2. Lift the lever on the side of the seat cushion and slide the seat
forward or backward.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the outboard sideof the seat.
2. Move the seatback to the desired position, and then release the lever
to lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INSTRUMENTS AND CONTROLS 139
To access the vehicle
personalization menu:1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or
enable a setting.
The menu may contain the following:
Valet Mode
This will lock the infotainment system
and steering wheel controls. It may
also limit access to vehicle storage
locations, if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code. Touch Lock or Unlock to lock or
unlock the system. Touch Back to go
back to the previous menu.
Teen Driver
See
Teen Driver 0207.
Rear Seat Reminder
This allows for a chime and a message
when the rear door has been opened
before or during operation of the
vehicle.
Touch Off or On.
Climate
Touch and the following may display:
.Auto Fan Speed
.Auto Cooled Seats
.Auto Heated Seats
.Rear Climate On Startup
.Auto Defog
.Auto Rear Defog
.Ionizer
.Auto Air Distribution Auto Fan Speed
This setting controls the amount of
airf low when the climate control is set
to Auto.
Touch Low, Medium, or High.
Auto Cooled Seats
This feature will automatically turn on
seat cooling at vehicle start up when
the cabin temperature is significantly
warmer than desired. See
Heated and
Ventilated Front Seats 048.
Touch Off or On.
Auto Heated Seats
This feature will automatically turn on
seat heating at vehicle start up when
the cabin temperature is significantly
cooler than desired. See Heated and
Ventilated Front Seats 048.
If equipped with Auto Heated Steering
Wheel, this feature will turn on when
the Auto Heated Seats turn on.
Touch Off or On.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
140 INSTRUMENTS AND CONTROLS
Rear Climate on Startup
This setting controls the rear climate
system behavior at vehicle startup.
Mimic Front will sync the rear
settings with the front driver climate
settings.
Touch Off or Mimic Front.
Auto Defog
This setting automatically directs air
to the windshield to assist in
defogging, based on temperature and
humidity conditions.
Touch Off or On.
Auto Rear Defog
This setting automatically turns on
the rear window defogger on based on
temperature and humidity conditions.
Touch Off or On.
Ionizer
If equipped and on, this feature helps
clean the air inside the vehicle and
remove contaminants such as pollen,
odors, and dust. SeeDual Automatic
Climate Control System 0220.
Touch Off or On. Auto Air Distribution
This setting controls the way air flows
in the vehicle when using Auto
Climate Control.
Touch Direct Airflow, Normal Airflow,
or Diffuse Airflow.
Collision/Detection Systems
Touch and the following may display:
.Alert Type
.Forward Collision System
.Front Pedestrian Detection
.Intersection Stop Alert
.Adaptive Cruise Go Notifier
.Side Blind Zone Alert
.Lane Change Alert
.Seat Belt Tightening
.Park Assist
.Park Assist Towbar
.Rear Camera Park Assist Symbols
.Rear Cross Traffic Alert
.Rear Pedestrian Detection
.Super Cruise Lane Change
Alert Type
This feature sets the type of alert from
the driver assistance systems to help
avoid crashes.
Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting can alert of a potential
crash with a detected vehicle ahead
and can apply brakes to help reduce a
collision’s severity.
Touch Off, Alert, or Alert and Brake.
Front Pedestrian Detection
This feature may help avoid or reduce
the harm caused by front-end crashes
with nearby pedestrians. See
Front
Pedestrian Braking (FPB) System 0317.
Touch Off, Alert, or Alert and Brake.
Intersection Stop Alert
This feature alerts the driver when the
vehicle is about to go through a red
light or when the vehicle enters an
intersection and detects a potential
crash with a vehicle crossing ahead.
Touch Off or Alert.