2021 CADILLAC ESCALADE Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
16 KEYS, DOORS, AND WINDOWS
.Pull the front door handle once to
unlock and open it. Pull the rear
door handle once to unlock it and
again to open it.
To lock or unlock the doors from
outside the vehicle:
.PressQorKon the remote key.
.Use the mechanical key in the
driver door. The key cylinder is
covered by a cap. See “Driver Door
Key Lock Cylinder Access” later in
this section.
Keyless Access
The remote key must be within 1 m
(3 ft) of the liftgate or door being
opened or locked. To unlock and open
any door, press the touchpad on the
inside grip area of the outside door
handle. Touch the sensor on the front
outside door handle to lock. See
“Keyless Access Operation ”in Remote
Keyless Entry (RKE) System Operation
0 7.
Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)
To access the driver door key lock
cylinder and unlatch the door: 1. Remove the mechanical key from the remote key.2. Insert the mechanical key into theslot at the bottom of the handle
and push upward all the way until
the cover frees. Do not pry or pull
on the key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 17
3. Remove the cover.
4. Insert the mechanical key in thecylinder. 5. Turn the mechanical key clockwise
until it stops.
6. Slowly turn the mechanical key counterclockwise while pulling the
handle to unlatch the door.
7. Repeat steps 4 and 5 if the door does not fully open.
To replace the cap: 1. Align the top edge of the cover to the handle.
2. Turn downward to snap cover intoposition.
3. Check to ensure cap is fully seated. Free-Turning Locks
The door key lock cylinder turns freely
when either the wrong mechanical key
is used, or the correct mechanical key
is not fully inserted. The free-turning
door lock feature prevents the lock
from being forced open. To reset the
lock, turn it to the vertical position
with the correct mechanical key fully
inserted. Remove the mechanical key
and insert it again. If this does not
reset the lock, turn the mechanical
key halfway around in the cylinder
and repeat the reset procedure.
Soft-Close/Cinching
{Warning
You or others could be injured if
caught in the path of a closing door.
Make sure the area is clear when
using the automatic soft-close/
cinching feature.
If equipped, to close any door, gently
push or pull it until the power cinch
motor draws the door the rest of the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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18 KEYS, DOORS, AND WINDOWS
way closed and latches. Pull the
handle during a soft-close to cancel
the cinching and re-open the door.
Power Door Locks
PressQorKon the remote key. See
Remote Keyless Entry (RKE) System
Operation 07.
Q:Press to lock the doors. The
indicator light in the switch will
illuminate when locked.
K: Press to unlock the doors.
The fuel door is also locked or
unlocked using these features. Security Status indicator
A light on the upper surface of the
driver's door trim is used to indicate
vehicle security status.
This light will be OFF any time the
ignition is ON, except momentarily
when vehicle doors are locking.
Solid :
Indicates securing with doors
closed.
Fast Flash : Indicates securing with
doors open.
Slow Flash : Indicates battery
conserving secured state.
No light : Indicates unsecured state.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 19
Delayed Locking
This feature delays the actual locking
of the doors until five seconds after all
doors are closed.
When
Qis pressed on the power door
lock switch while a door or the liftgate
is open, a chime will sound three
times indicating that delayed locking
is active.
The doors will then lock automatically
five seconds after all doors are closed.
If a door is reopened before
five seconds have elapsed, the
five-second timer will reset once all
the doors are closed again.
Press
Qon the door lock switch again,
or press
Qon the remote key, to
override this feature and lock the
doors immediately.
This feature can also be programmed.
See Vehicle Personalization 0138.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the ignition
is on, and the vehicle is shifted out of
P (Park). If a vehicle door is unlocked and then
opened and closed, the doors will lock
either when your foot is removed from
the brake or the vehicle speed
becomes faster than 13 km/h (8 mph).
To unlock the doors:
.PressKon the power door lock
switch.
.Shift the transmission into P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0138.
Lockout Protection
If the ignition is on or in ACC/
ACCESSORY and the power door lock
switch is pressed with the driver door
open, all the doors will lock and only
the driver door will unlock.
If the vehicle is off and locking is
requested while a door is open, when
all doors are closed the vehicle will
check for remote keys inside. If a
remote key is detected and the
number of remote keys inside has not
reduced, the driver door will unlock
and the horn will chirp three times. Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
The safety lock is on the inside edge
of the rear doors. To use the
safety lock:
1. Move the lever down to the lock position.
2. Close the door.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
20 KEYS, DOORS, AND WINDOWS
3. Do the same for the otherrear door.
To open a rear door when the safety
lock is on: 1. Unlock the door by activating the inside handle, by pressing the
power door unlock switch, or by
using the remote key.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or
under the instrument panel.
.Adjust the climate control
system to a setting that brings in
only outside air and set the fan
speed to the highest setting. See
“Climate Control Systems” in the
Index.
(Continued)
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0250.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 21
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
The power liftgate switch is on the
overhead console. The vehicle must be
in P (Park).
The modes are:
MAX :Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open. Use
to prevent the liftgate from opening
into overhead obstructions such as a garage door or roof-mounted cargo.
The liftgate can be manually opened
all the way.
OFF :
Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode and then:
.Pressbtwice quickly on the
remote key until the liftgate moves.
.Press8on the overhead console.
The driver door must be unlocked
or locked without the security
armed.
.Press the emblem under the
liftglass, after unlocking all doors.
A locked vehicle can be opened if
the remote key is within 1 m (3 ft)
of the emblem.
.Presslon the bottom edge of the
liftgate next to the latch to close.
Press any liftgate button, the emblem,
or
bon the remote key while the
liftgate is moving to stop it. Pressing
any liftgate button or pressing
b
twice quickly on the remote key
restarts the operation in the reverse
direction. Pressing the emblem will
restart the motion, but only in the
opening direction.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
22 KEYS, DOORS, AND WINDOWS
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled in extremely low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually.
If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting
to excess weight on the liftgate or a
possible support strut failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allow
the liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the liftgate
from completely closing, the horn will
sound as an alert that the liftgate did
not close.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any
liftgate button. Manually adjust the
liftgate position if needed.
3. Press and hold
lon the bottom
edge of the liftgate next to the
latch on the outside of the liftgate
until the turn signals flash and a
beep sounds. This indicates the
setting has been recorded.

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The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate.
Caution
Attempting to move the liftgate too
quickly and with excessive force
may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed.
The system includes a feature which
limits the manual closing speed to
protect the components.
To open the liftgate, pressKon the
power door lock switch or press
Kon
the remote key twice to unlock all
doors, then press the emblem. Once
opened, raise the liftgate using the
handle on the interior bottom edge.
Press the button above the license
plate to open the liftglass, or press
c
twice quickly on the remote key. Do
not leave the liftglass open when
raising the liftgate.
There will be a delay in the release of
the liftglass if there is an attempt to
open it while the rear wiper is in
motion.
Use the pull cup to lower and close
the liftgate. Do not press the emblem
while closing the liftgate. This will
cause the liftgate to be unlatched.