2020 Ram ProMaster Owner's Manual

STARTING AND OPERATING119
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in first gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the speed control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use speed control in flat terrain and with light
loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase engine
idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
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120STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Recreational Towing
Recreational towing is allowed ONLY if the front
wheels are OFF the ground. This may be accom -
plished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instruc -
tions.
2. Drive the front wheels onto the tow dolly. 3. Firmly apply the parking brake. Place the
transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's
instructions.
5. Release the parking brake.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat TowNONE NOT ALLOWED
Dolly Tow Front OK
Rear NOT ALLOWED
On Trailer ALL OK
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.

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STARTING AND OPERATING121
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or
other slippery surfaces may cause the driving
wheels to pull erratically to the right or left. This
phenomenon occurs when there is a difference
in the surface traction under the front (driving)
wheels.
Traction
When driving on wet or slushy roads, it is
possible for a wedge of water to build up
between the tire and road surface. This is hydro -
planing and may cause partial or complete loss
of vehicle control and stopping ability. To
reduce this possibility, the following precau -
tions should be observed:
Slow down during rainstorms or when the
roads are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid
a collision in a sudden stop.
Driving Through Water
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle.
Flowing/Rising Water
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause
sudden pulling of the front wheels. You could
lose control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
WARNING!
Do not drive on or across a road or path
where water is flowing and/or rising (as in
storm run-off). Flowing water can wear away
the road or path's surface and cause your
vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can
carry your vehicle away swiftly. Failure to
follow this warning may result in injuries that
are serious or fatal to you, your passengers,
and others around you.
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122STARTING AND OPERATING
(Continued)
Shallow Standing Water
Although your vehicle is capable of driving
through shallow standing water, consider the
following Cautions and Warnings before doing
so.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not
exceed 5 mph (8 km/h) when driving
through standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION!
(Continued)
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123
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning flashers switch is located
on the instrument panel below the climate
controls.Push the switch to turn on the Hazard
Warning flashers. When the switch is
activated, all directional turn signals will flash on and off to warn oncoming traffic of
an emergency. Push the switch a second time to
turn off the Hazard Warning flashers.
This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When you must leave the vehicle to seek assis
-
tance, the Hazard Warning flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use, the Hazard Warning
flashers may wear down your battery.
BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
Bulb Name Bulb Number
Dome Lamp C5W
Courtesy Lamp FF500
Cargo Lamp C5W
Exterior Bulbs
Bulb Name Bulb Number
Front Low and High Beam Headlamp H7SLL
Front Park/Turn Signal Lamps 7444NA
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124IN CASE OF EMERGENCY
Daytime Running Lamps (If Equipped) 7440
Front Side Marker Lamps W3W
Rear Tail/Stop Lamps 7443
Rear Turn Signal Lamps 7440NA
Rear Backup Lamps 921
Rear Side Marker Lamps W3W
Front Fog Lamps H11
License Plate Lamps C5W
Front Roof Lamps WY5W
Rear Roof Lamps W3W
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced, visit an authorized dealer.
Exterior Bulbs
Bulb Name Bulb Number

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IN CASE OF EMERGENCY125
Replacing Exterior Bulbs
Headlamps Low Beam And High beam
1. Remove one retaining screw on the lower
headlamp filler panel. Remove filler panel.
2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect harness electrical connector and remove the head -
lamp assembly from vehicle.
6. Remove appropriate plastic cap from the back of the headlamp housing.
7. Push down on the upper portion of the socket.
8. Pull the socket outward from reflector.
9. Pull bulb outward from socket.
10. Install new bulb. 11. Push socket back into reflector until it locks
back into place.
12. Install access cap.
13. Carefully reinstall headlamp in the same position on the vehicle, so as not to affect
headlamp aiming.
14. Install one upper retaining screw on the headlamp housing.
15. Install two lower retaining screws on the headlamp housing.
16. Carefully reinstall the lower headlamp filler panel and one retaining screw.
17. Carefully reinstall the upper headlamp filler panel and two retaining screws.
Front Turn Signal/Parking Lamps
1. Remove one retaining screw on the lowerheadlamp filler panel. Remove filler panel.
2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing. 4. Remove two lower retaining screws from
the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove
the headlamp assembly from vehicle.
6. Rotate the bulb counterclockwise and remove.
7. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in
place.
8. Carefully reinstall headlamp in the same position on the vehicle, so as not to affect
headlamp aiming.
9. Install the one upper retaining screw on headlamp housing.
10. Install the two lower retaining screws on headlamp housing.
11. Carefully reinstall the lower headlamp filler panel and one retaining screw.
12. Carefully reinstall the upper headlamp filler panel and two retaining screws.
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126IN CASE OF EMERGENCY
Daytime Running Lamp (DRL)/Front Side Marker
Lamp
1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.
2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove
the headlamp assembly from vehicle.
6. Remove the Daytime Running Lamp (DRL), side marker bulb by pulling straight out.
7. Replace lamp as required and lock in place.
8. Reinstall plastic cap.
9. Carefully reinstall headlamp in the same position on the vehicle, as not to affect
headlamp aiming.
10. Install the one upper retaining screw on the headlamp housing. 11. Install the two lower retaining screws on the
headlamp housing.
12. Carefully reinstall the lower headlamp filler panel and one retaining screw.
13. Carefully reinstall the upper headlamp filler panel and two retaining screws.
Front Fog Lamps
1. Turn front wheels inboard to access cover inwheel liner.
2. Open the cover on the front of the wheel liner.
3. Remove connection and replace the bulb.
4. Connect the wire and rotate bulb/socket clockwise into lamp locking it in place.
5. Reinstall the plastic cap and close the cover on the wheel liner.
Front, Rear Roof Lamps
1. Remove two screw and remove the lampassembly.
2. Remove the socket bulb by turning counter -
clockwise. 3. Remove bulb and replace as needed.
4. Reinstall the bulb socket and rotate clock-
wise to lock in place.
5. Reinstall lamp.
Rear Tail, Stop, Backup, Turn Signal And Rear Side
Marker Lamps
1. Open rear doors.
2. Remove the seven (7) fasteners from the rear access cover and remove cover to gain
access to the Tail lamp assembly fasteners.
Rear Access Cover

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