2020 MERCEDES-BENZ SPRINTER warning

#
Remo vekey1 from your keyring. #
Inse rtkey1 into the slot.
The vehicle is star ted af ter a brief time. #
Leavetheke y inser ted during the entire jour‐
ne y. #
Ifyo u pull key1 out of the slot, the engine
continues torun. #
Have key1 checked at a qualified specialist
wo rkshop.
If th eve hicle does not star t: #
Leavekey1 inthe slot. #
Depress the brake pedal. #
Start theve hicle with thest art/ stop button.
% Yo
u can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. Breaking-in no
tes Pr
otect the engine during thefirs t1, 000 miles
(1,500 km) by:
R Driving at varying road and engine speeds.
R Shifting tothe next gear up when or before
th eta ch ome ter needle is 00C3ofthewa yto the
re d area.
R Avoiding stre ss on theve hicle such as driving
at full thro ttle.
R Not shi fting manually toa lo werge ar to
brake.
R After1, 000 miles (1,500 km), gradually
increasing the engine speed and accelera te
th eve hicle up tofull speed.
R Vehicles with automatic transmission: not
depressing the accelera tor pedal be yond the
pressure point (kickdown). This also applies if
the engine or parts of the driv‐
et ra in ha vebeen replaced.
Also obser vethefo llowing breaking-in no tes:
R The sensors of the ESP ®
driving saf ety sy stem
adjust automatically while a cer tain dis tance
is being driven af terth eve hicle has been
delivered or af terre pairs. Full sy stem ef fec‐
tiveness is not reached until the end of this
te ach-in process.
R New or exchanged brakepads, brake discs
and tires only pr ovide optimal braking and
bonding af ter se veral hundred kilom eters.
Un tilthen, compensate forth ere duced brak‐
ing ef fect by applying greater pressure tothe
brake pedal. Driving tips
Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Ensure floor mats and carpets cannot
slip and pr ovide suf ficient room forthe
pedals. #
Do not lay multiple floor mats or carpets
on top of one ano ther. &
WARNING Risk of accident due to
unsuitable foot we ar
Operation of the pedals may be restricted due
to unsuitable foot we ar such as:
R Shoes with plat form soles
R Shoes with high heels
R Slippers #
When driving alw ayswe ar suitable
shoes in order tobe able tooperate the
pedals safel y. Driving and pa
rking 111

&
WARNING Risk of accident when switch‐
ing off the ignition when driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable. This may af fect the po werst eering
sy stem and the brake forc e boosting, for
ex ample.
Yo u will then need touse considerably more
fo rc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. &
WARNING Risk of accident and inju ry
due tobeing under the influence of alco‐
hol and drugs while driving
Driving when under the influence of alcohol
and/or drugs is an extreme lydangerous com‐
bination. Even small quantities of alcohol or
drugs may af fect your reflexe s, perception
and judgment.
The probability of a serious or evenfa ta l acci‐
dent greatly inc reases if you drive when
under the influence of alcohol or drugs. #
Do not drink alcohol or take drugs while
driving, and do not allow an yone todrive
who has been drinking alcohol or taking
drugs. &
WARNING Risk of accident and injury
from ope rating mobile communications
equipment
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the traf fic situation. This could also
cause youto lose control of theve hicle.
The probability of a serious or evenfa ta l acci‐
dent inc reases greatly if you operate mobile
communication equipment when driving. #
Only operate mobile communication
equipment when theve hicle is station‐
ar y. Fo
ryo ur ow n sa fety, al ways obser vethefo llowing
points when operating mobile communications
equipmen t:
R Obser vethe legal requ irements forth e coun‐
try in which you are driving.
R While driving, on lyoperate mobile communi‐
cations equipment when the tra ffic conditions
permit it. You may otherwise be distracted
from the traf fic conditions and cause an acci‐
dent, inju ring yourself and others. &
WARNING Risk of accident due toove r‐
heated brake sy stem
If yo ure st your foot on the brake pedal during
while driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not press the brake pedal and accel‐
erator pedal simultaneously while driv‐
ing. On long and
steep downhill gradients, you should
ch ange down toa lo werge ar in good time. Take
particular no teofthis when driving a laden vehi‐
cle. By doing so, you will make use of the
engine's braking ef fect. This will take some of the
st ra in off the brake sy stem and pr eventthe
brakes from overheating and wearing tooqu ickl y. 11 2
Driving and pa rking

*
NO
TEWearing out the brake linings by
continuously dep ressing the brake pedal #
Do not depress the brake pedal continu‐
ously whilst driving. #
Touse the braking ef fect of the engine,
shift toa lo werge ar in good time. *
NO
TEDama getothe driv etra in and
engine when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi‐
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. *
NO
TEDama getothe catalytic con verter
due tonon-combu sted fuel The engine is not
running smo othly and is
misfiring.
Non-combus ted fuel may getinto the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightly. #
Have the cause rectified immedia tely at
a qualified speciali st workshop. Exhaust emission monitoring
Specific engine sy
stems are designed tokeep
poisonous components of exhaust emissions
within legal limits.
These sy stems only workoptimally if they are
main tained exactly according tomanufacturer's
specifications. It is forth is reason that all work
on the engine should only be per form ed byquali‐
fi ed and authorized Mercedes-Benz Center tech‐
nicians.
Under no circum stances should engine settings
be changed. In addition, all specific main tenance
wo rkmust be per form ed at regular inter vals and
in compliance with the service regulations of the
dealer named in the imprint. Referto the Mainte‐
nance Booklet for de tails.
Note s on short-distance trips
If th eve hicle is predominantly used for short-dis‐
ta nce driving, fuel may accumulate in the engine
oil and cause engine damage.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20 minutes
every480 km (300 miles). This facili‐
ta testh ere ge neration of the diesel particulate fil‐
te r.
Note s onthe speed limit &
WARNING Risk of inju rythro ugh exceed‐
ing the specified tire load rating or the
permissible speed rating
Exceeding the specified tire load rating or the
permissible speed rating may lead totire
dama geand tothe tires bur sting. #
Therefore, only use tire types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tire load rating and speed
ra ting requ ired foryo ur vehicle. As
the driver, you must find out about the maxi‐
mum permissible speed forth e tires (tire and tire
pressure). In particular, obser vethe legal requ ire‐
ments for tires forth e count ryyou are in.
Yo u can permanently limit the speed of your vehi‐
cle.
Mercedes-Benz recommends a qualified special‐
ist workshop for programming the speed limit.
No tethat you cannot exceed a programmed limit
speed when overtaking.
On downhill gradients, the speed limit may be
exc eeded. Apply the brakes if necessar y.
Displ aymessages indica tethat you are approach‐
ing the limit speed.
% Fo
r buses, the speed is limited at thefa ctory
to 100 km/h. When overtaking, bear in mind
th at the limit speed cann otbe exc eeded.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services facilities or spa reparts may not be avail‐
able immediatel y.The releva nt wo rkshop directo‐
ri es are available from an authorized Mercedes-
Benz Center.
Fu el
In some countries, only fuels with an inc reased
sulfur con tent are available.
Mercedes-Benz recommends ins talling a fuel fil‐
te r with a water sepa rato rfo r countries with an
increased water content in diesel. Driving and parking
11 3

Uns
uitable fuel can cause engine damage. In for‐
mation about fuel can be found in the "Fuel" sec‐
tion (/ page 341).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or require special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from any
authorized Mercedes-Benz Center.
Note s on brakes &
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R Invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page124).
% Cha
nge the shift range in good time when
cruise control is acti vated. Obser vethe driv‐
ing tips (/ page111).
Yo uth ereby make use of the braking ef fect of the
engine and do not ha vetobrake as of tento main‐
tai nth e speed. This relie vesth e load on the
service brake and pr events the brakes from over‐
heating and wearing tooqu ickl y. Heavy and light loads
If
th e brakes ha vebeen subjected toa heavy
load, do not stop theve hicle immediatel y.Drive
on for a short while. The brakes cool down more
qu ickly in the air flow.
If th e brakes ha vebeen used only moderately,
yo u should occasionally test their ef fectiveness.
To do this, brake more firm ly from a higher speed
while pa ying attention tothe traf fic conditions.
The brakes will grip better as a result.
We tro ad sur faces
If yo u ha vebeen driving for a long time in heavy
ra in without braking, there may be a dela yed
re sponse when youfirs t apply the brakes. This
may also occur af ter driving thro ugh a car wash
or deep water.Yo u must depress the brake pedal
more firm ly. Maintain a grea ter dis tance tothe
ve hicle in front.
While paying attention tothe traf fic conditions,
yo u should brake theve hicle firm lyafte r driving
on a wetro ad sur face or thro ugh a car wash. This
heats the brake discs so that they dry more
qu ickl y,which pr otects them against cor rosion.
Limited braking ef fect on salt-trea tedro ads:
R A layer of salt on the brake discs or brake‐
pads can increase braking dis tances consid‐
erably, or braking may happen on only one
side
R Maintain an especially large safe dis tance to
th eve hicle in front
To remo vethe la yer of salt:
R Apply the brakes from time totime, paying
attention totraf fic conditions
R Carefully depress the brake pedal at the end
of a journey and af terth est art of a new jour‐
ney
Checking the brakepad thickness
In addition tomonitoring using the brakepad wear
sensor, regular lymonitor and check all of the
brakepads byper form ing a visual inspection to
look for pad material wear.
If yo u are unable tocheck the brakepad wear on
th e inside of the wheels, remo vethe wheels if
yo u possess there qu ired skills, or visit a qualified
specialist workshop.
If th e brakepad material thickness is less than
0. 12 in (3 mm), ha vethe brakepads checked and
re placed at a qualified specialist workshop, if
necessar y.
Do not solely rely on the brakepad wear sensor. 11 4
Driving and pa rking

It is also
strongly recommended that you ha ve
th e brakepads checked at a qualified specialist
wo rkshop, not only at everyservice displa yedby
th e maintenance inter val displa y,but also prior to
long journe ysand when ever the wheels are
re mo ved.
Ne w brake discs and brakepads
New brakepads and brake discs on lyreach their
optimal braking ef fect af ter appro ximately
10 0 miles (100 kilome ters).
Unti lth en, compensate forth ere duced braking
ef fect by applying greater pressure tothe brake
pedal. For saf etyre asons, Mercedes-Benz recom‐
mends that you only ha vebrakepads and brake
discs which are appr ovedby Mercedes-Benz
ins talled on your vehicle.
Other brake discs or brakepads may compromise
th e saf ety of your vehicle.
Alw aysre place all brake discs and brakepads on
an axle at the same time. Alw ays ins tall new
brakepads when replacing brake discs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking with the parking brake
If yo u ha vetobrake your vehicle with the
parking brake, the braking dis tance is consid‐
erab lylonger and the wheels may loc k.There
is an increased risk of skidding and/or acci‐
dent. #
Only brake theve hicle with the parking
brake if the service brake has failed. #
Inthis case, do not apply the parking
brake with too much forc e. #
Ifth e wheels loc k,immediately release
th e parking brake as much as required
fo rth e wheels toturn again. Ve
hicles with a manual parking brake
When driving on wetro ads or dirt-co vered sur fa‐
ces, road salt or dirt may getinto the parking
brake. This causes cor rosion and a reduction of
braking forc e.
In order topreve ntthis, drive with the parking
brake lightly applied from time totime.
When doing so, drive for a dis tance of appr ox‐
imately 300 ftat a maximum speed of 13mph
(20 km/h).
The brake lights do not light up when you brake
th eve hicle with the parking brake. Information about driving on
wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tire tread is too low
Depending on the dep thofthewate r onthe
ro adw ay, aquaplaning can occur despite suf fi‐
cient tire tread dep thand low speed. #
Avoid tire ruts and brake carefully. The
refore , in heavy rain or other conditions in
which hydroplaning can occur, drive as follo ws:
R Reduce your speed
R Avoid tire ruts
R Brake carefully
Driving on flooded roads
Bear in mind that vehicles tr aveling in front or in
th e opposite direction create waves. This may
cause the maximum permissible dep thofwater
to be exc eeded. These no tes must be obser ved
under all circum stances. Otherwise, you can
damage the engine, electrics and transmission.
If yo u ha vetodrive on stre tches of road on which
wate r has collected, please bear in mind thefo l‐
lowing:
R The wate r level of standing water may not be
abo vethe lo wer edge of the front bumper.
R You may drive no fasterthan walking pace.
Obser vethe no tes on ford ing while off- road for
all-wheel drive vehicles (/ page116).
Infor mation about driving in winter &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. Driving and parking
11 5

&
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. Ve
hicles with automatic transmissions may roll in
neut ral position 005Cfor only a short time. Allowing
th e wheels torollfo r longer, e.g. when towing,
causes transmission damage.
If th eve hicle thre atens toskid, or cannot be stop‐
ped when tr aveling at a low speed, you can stabi‐
lize theve hicle using thefo llowing measures:
R Shift the automatic transmission toneutral
position 005C.
R Tryto maintain control of theve hicle using
cor rective steering.
Drive particularly carefully on slippery roads.
Av oid sudden acceleration, steering and braking
maneuvers.
Ha ve your vehicle winterized at a qualified spe‐
cialist workshop in good time at the onset of win‐
te r.
Obser vethe no tes on snow chains
(/ page 309).
Re gular lych eck theve hicle and remo vesnow or
ice when tr aveling in wintry conditions.
An accumulation of snow and ice, particular ly
when frozen, in the area around the air intake,
moving parts, the axles and the wheel housing,
may cause thefo llowing problems:
R Obstruction of the air intake
R Damage tovehicle parts
R Malfunctions due torestriction of mobility
intended bythe design (e.g. reduced steering
mo vement)
If th ere is any damage, inform a qualified special‐
ist workshop. Information about driving off-road &
WARNING Risk of accident if you do not
ke ep toline of fall on inclines
If yo u drive at an angle or turn on an incline,
th eve hicle could slip side ways, tip and roll‐
ove r. #
Always drive on inclines in the line of fall
(straight up or down) and do not turn. &
WARNING Risk of inju rydue toacceler‐
ating forc e during off-road driving
When driving off-road on une ven su rfaces,
th efo rc e of theve hicle's acceleration af fects
yo ur body from all directions.
Yo u could, forex ample, be thro wn from your
seat. #
Alwayswe ar a seat belt when driving
off- road. &
WARNING Risk of inju ryto the hands
when driving over obs tacles
If yo u drive over obs tacles or in tire ruts, the
st eering wheel may fold back and cause inju‐
ri es tothe hands. #
Steering wheel must alw ays be held
securely with bo thhands. #
When driving over obs tacles, expect
increased steering forc es at short
notice. &
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. 11 6
Driving and pa rking

Diesel pa
rticulate filter Note
s onrege neration &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. Re
generation wi thout inter ruption take s appr ox.
15 minutes.
If th eve hicle is predominantly used for short dis‐
ta nce driving or extended non-operational times,
th is could lead toa malfunction in the automatic
cleaning function forth e diesel particulate filter.
As a result, permanent blocking of the diesel par‐
ticulate filter may occur. and fuel may also accu‐
mulate in the engine oil and cause engine failure.
If yo u main lydrive short dis tances, you should
drive on a free way or go for a country drive for 20
minutes every500 km (300 miles). This facili‐
ta testh e diesel particulate filter's burn-off proc‐
ess.
* NO
TEDama gedue tohot exhaust gases During
rege neration, extremely hot exhaust
ga ses escape from theta ilpipe. #
During rege neration, maintain a mini‐
mum di stance of 7 ft(2 m) from other
objects, e.g. par kedve hicles. Displaying load
On-board computer:
4 Service 5
Consumption Info
The load of the diesel particulate filter is dis‐
pla yed. Load display at
75% load #
Toexitth e displa y:press the back button on
th e left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 120) Battery main switch
Note
s onthe bat tery main switch *
NO
TEDama getothe electrical sy stem If
yo ure mo vethe battery main switch, it
could lead tothe electrical sy stem becoming
damaged. #
Make sure that the ignition is switched
off and that at least 15minutes ha ve
passed before removing the battery
main switch. Otherwise, electrical sys‐
te m components could be dama ged. Yo
u can use the battery main switch todiscon‐
nect the cur rent toall your vehicle's consumers.
This will pr event uncontrolled battery discha rge
caused byquiescent cur rent consumers.
If yo ur vehicle is equipped with an auxiliary bat‐
te ry inthe engine compartment or in the base of
th e co-driver's seat, you must disconnect bo th
batteries. Only then is the electrical sy stem fully
disconnected from the po wer supp ly. 12 0
Driving and pa rking

Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, children could also set theve hicle
in motion, forex ample, by:
R releasing the parking brake.
R shifting the automatic transmission out of
park position 005D.
R starting the engine #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Keep the SmartK eyout of there ach of
ch ildren. &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you engage the transmission posi‐
tion 005Bor005E, theve hicle may accelerate
sharply. #
Ifyo u engage the transmission position
005B or005E always depress the brake
pedal firm lyand do not accelerate at
th e same time. Yo
u use the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position appears in the multifunction displa y. 005D
Park position
005E Reversege ar
005C Neut ral
005B Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
Tr ansmission position display 005Eis shown in
th e multifunction displa y.
Selecting neutral N &
WARNING Risk of accident and injury
when neutral position is engaged
If yo u park theve hicle with the transmission
in neutral position 005Cand the parking brake
is not engaged, theve hicle may rollaw ay.
There is a risk of accident and injur y. #
Before pa rking theve hicle, apply the
parking brake. 12 2
Driving and pa rking