2020 MERCEDES-BENZ SPRINTER radio

Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W Te
ch nical da ta337

Fr
equency band Maximum transmis‐
sion output
70 — cm — waveband
420 — 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in theve hicle without
re strictions:
R two-w ayradios with a maximum transmission
output of up to100 mW
R two-w ayradios with transmit ter frequencies
in the 380 – 410 MHz frequency band and a
maximum transmission output of up to2 W
(trunked radio sy stem/T etra)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
antenna on the outside of theve hicle forth efo l‐
lowing frequency bands:
R Trunked radio sy stem/T etra
R 70 — cm — waveband
R 2G/3G/4G Ve
hicle identi fication pla te,ve hicle identi fi‐
cation number (VIN) and engine number
Ve hicle identi fication pla te Depending on
theve hicle model, theve hicle iden‐
tification plate is located on the seat base of the
driver's seat or on the B-pillar.
% The data is
vehicle-specific and can dif fer
from that shown. Alw ays obser vethe specifi‐
cations on your vehicle's identification plate. Ve
hicle identification plate (e xample: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code Ve
hicle identification plate (e xample: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible gross mass
4 Perm issible gross mass of vehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Date of manufacture
8 Paint code 338
Tech nical da ta

Display messages
Possible causes/consequences and 0050 0050Solutions
Af terth e message appears forth efirs t time, the engine can only be
st ar ted ano ther 10 times. The number of remaining engine starts XX
(10 to1) is shown in the message everytime the engine is star ted. #
Visit a qualified specialist workshop immediately.
0099 Additive System Fault
Emergency Op.: XXX
mph See Operator's
Manual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
Yo u can only drive theve hicle at a maximum speed of 5 mph
(8 km/h). #
Visit a qualified specialist workshop immediately. Ti
res Display messages
Possible causes/consequences and 0050
0050 Solutions
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he ins talled wheels do not ha vesuitable tire pressure sensors. The
tire pressure monitor has been switched off. #
Install wheels with suitable tire pressure sensors.
0077
Tire Press. Sen. Missing *T
he tire pressure sensor signal is missing from one or more tires.
No pressure value is displa yedfo rth e tire in question. #
Have thefa ulty tire pressure sensor replaced at a qualified spe‐
cialist workshop.
Tire Press. Monitor Cur-
rently Unavailable *T
here is inter fere nce from a po werful source of radio wav es As a
re sult, no signals from the tire pressure sensors are received. The
tire pressure monitor is temp orarily una vailable. #
Continue driving.
As soon as the cause has been eliminated, the tire pressure
monitor automatically switches on.
0077 Warning Tire Malfunction *T
he pressure in one or more tires suddenly falls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires are dangerous in thefo llowing ways:
R The tires can overheat and cause a fire.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Do not drive with a flat tire. #
Obse rveth e no tes on flat tires. In
fo rm ation about flat tires (/ page 294). #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the tires. Display messages and
warning and indicator lamps 369

Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Key Not Detected (red
display message) *T
he SmartK eyis not de tected and may no longer be in theve hicle.
The SmartK eyis no longer in theve hicle and you swit ch the engine
off:
R You can no lon gerst art the engine.
R You cannot lock theve hicle centra lly. #
Ensure that the SmartK eyis in theve hicle.
If th e SmartK eydetection function has a malfunction due to a
stro ngradio signal source, proceed as follo ws: #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Place the SmartK eyinthe mar ked space forst arting with the
SmartK ey (/page 110).
00AF Key Not Detected (white
display messa ge) *T
he SmartK eyis cur rently not de tected. #
Change the SmartK ey's position in theve hicle. #
Ifth e SmartK eyisstill not de tected, start the engine with the
SmartK eyinthe mar ked space (/ page110).
00AF Replace Key Ba ttery*T
he SmartK ey's battery is discharged. #
Changing the battery (/ page47).
00AF Obtain a New Key *T
he SmartK eymust be replaced. #
Visit a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has fallen below
th e minimum. #
Adding washer fluid (/ page 284).
003E *A
t least one door is open. #
Close all the doors.
f *T
he hood is open. Display messages and
warning and indicator lamps 371

To
pping up ........................................ 281
Engine output Notes on changes .............................. .26
ENR (electronic le vel control) .............128
Fu nction ........................................... 12 8
Lo we ring theve hicle .........................1 29
Manually inflating air bello ws........... 13 2
Problems .......................................... 13 3
Ra ising theve hicle ............................1 29
Entering and exiting .............................. .50
Entering characters ............................ .207
Fu nction/no tes ................................ 207
Setting theke yboard ........................ 209
Using the media display ...................2 08
Environmental pr otection
No tes .................................................. 21
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Prog ram)
ESP ®
Crosswind Assist .............................. 14 8
Tr ailer stabilization .......................... .148
ESP ®
(Electronic Stability Prog ram) ...147
Ac tivating/deactivating .................... 14 8
Fu nction/no tes ................................ 147
Exhaust emission moni toring .............. 11 3
Exterior lighting Care ................................................ .288
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Favo rites
Ad ding .............................................. 204
Calling up .........................................2 04
Deleting ............................................ 205
Moving ............................................. 205
Overview .......................................... 204
Re naming ......................................... 205
Firs t-aid kit (soft sided) .......................292
Flat tire ................................................. .294
Changing a wheel ............................ .327
No tes ................................................ 294
Floor co vering
Ins talling/ removing (s tarter bat‐
te ry ) .................................................2 97
Floor mat ................................................ .83Fore
ign trip
Instructions ...................................... .113
symmetrical low beam ....................... 84
Fr ee software ........................................ .30
Fr equencies
Mobile phone .................................. .337
Tw o-w ayradio ...................................3 37
Fr ont airbag (driver, front passenger) .. 35
Fr ont door
Opening (from inside) ........................ .49
Unlocking (from inside) ...................... 49
Fr ont passenger bench seat
Fo lding the seat cushion forw ards/
backwards .......................................... 71
Fr ont seats
8- wa y adjustment options .................. 67
Ad justing (electrically) ........................ 67
Ad justing (manually) ..................... 64, 66
Memory function ................................ 67
Tu rning .............................................. .70
Wi th Seat Comfort Package ................ 66
Wi thout Seat Comfort Package .......... 64
Fu el ........................................................ 341
Ad ditives ...........................................3 41
Diesel ............................................... 341
Draining thefilter ............................ .285
E10 ................................................... 341
Flexible fuel vehicles .........................3 41
Fu elreser ve ..................................... 343
Gasoline ........................................... 341
Low outside temp eratures ................3 41
Problems .......................................... 13 5
Quality (diesel) .................................. 341
Quality (gasoline) .............................. 341
Re fueling .......................................... 13 3
Sulfur content ................................... 341
Ta nk capacity ................................... 343
Fu el consum ption (on-board com‐
puter) .................................................... .179
Fu el consum ption indicator
Calling up .......................................... 216
Fu ses ............................................. 304, 305
Before replacing ...............................3 04
Fu se box in the front-passen ger
fo ot we ll ............................................ 305
Fu se box in the seat base of the
driver's seat .....................................3 05
No tes ............................................... 304 396
Index

St
arting an automatic gasst ation
sear ch.............................................. 227
St arting the automatic service sta‐
tion sear ch....................................... 227
In tern et
Calling up a web page ...................... 257
Calling up thewe b br ows er set‐
tings .................................................2 58
Calling up web br ows er options .......2 58
Closing the br ows er .........................2 59
Deleting a bookma rk........................ 258
Deleting his tory ................................ 258
Managing bookmar ks....................... 258
In tern etconnection
Au tomatic disconnection .................. 256
Canceling permission (mobile
phone) ............................................. .256
Communication module function ..... 254
Connection status ............................ 256
Disconnection following Inactivity .... 256
Displaying the connection status .... .256
Es tablishing ...................................... 256
Es tablishing automatically ................ 256
Information ...................................... 254
Mobile phone de tails ........................ 256
Re strictions ...................................... 254
Setting access da ta(Blue tooth ®
) .....2 55
Setting up (Blu etoo th®
) .................... 255
Setting up (Wi-Fi) .............................. 255
Internet radio
Calling up thest ation list (category
last selec ted) .................................... 261
Internet radio
see TuneIn
iPhone ®
see Apple CarPl ay® J
Jack ........................................................ 327
Hydraulic .......................................... 306
Re moving thehy draulic jack from
th estow age compartment .............. .307
St orage location of hydraulic jack .... 306
Jump-start connection .........................295 K
Ke y........................................................... 46
Battery ............................................... 47
Electrical consumption ....................... 47
Fu nctions ........................................... 46
Ke yring attachment ........................... 47
Mechanical key .................................. .47Overview ............................................ 46
Problem ..............................................48
Ra
dio connection ...............................46
Un locking setting ................................ 47 L
Labeling (tires) see Tire labeling
Lane de tection (au tomatic)
see Active Lane Keeping Assist
Lane Keeping Assist ............................ .166
Fu nction ........................................... 16 6
Sy stem limitations ............................1 66
Tr ailer operation .............................. .166
Lane Keeping Assist
see Active Lane Keeping Assist
see Lane Keeping Assist
Language ............................................... 213
No tes ................................................ 213
Setting .............................................. 213
LA TC H-type (ISOFIX) child seat
securing sy stem
In stalling ............................................ .41
Le vel control
see ENR (elect ronic le vel control)
License pla telamp (changing bulbs) .... 93
Light switch (o verview) ........................ .84
Lighting see Lights
Lights ...................................................... 84
Ad aptive Highbeam Assist .................. 86
Au tomatic driving lights ...................... 84
Combination swit ch............................ 85
Co rnering light ................................... 85
Driving abroad (symmetrical low
beam) .................................................84
Haza rdwa rning lamps ........................ 85
High beam .......................................... 85
High-beam flasher .............................. 85
Indicator ............................................ .85
Light switch ........................................ 84
Low beam ........................................... 84
Pa rking light ...................................... .84
Re ar fog light ...................................... 84
Re sponsibility with lighting sy stems ... 84
Setting theex terior lighting switch-
off delay time .....................................86
Setting the instrument lighting ......... 178
Switching the sur round lighting
on/off ................................................ 87
Limited Warranty (vehicle) ....................27 398
Index

see
Touch Control N
Na vigation
Menu (on-board computer) ............... 181
Overview ...........................................2 17
Showing/hiding the menu ................2 16
Switching on ..................................... 216
Up dating the map data ..................... 239
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 187
Na vigation
see Destination
see Destination entry
see Parking service
see Route
see Route guidance
see Traf fic information
Na vigation announcements
Ac tivating/deactivating .................... 230
Ad justing thevo lume ........................ 231
Re peating .........................................2 31
Switching audio fadeout on/off ........ 231
Na vigation instructions (on-board
computer) ..............................................1 81
Ne arField Communication (NFC) .......2 45
Connecting a mobile phone tothe
MBUX multimedia sy stem ................2 45
Gene ral information .......................... 24 5
Switching mobile phones ................. 24 5
Using a mobile phone ....................... 24 5
NFC see Near Field Communication (NFC)
No tification types ................................ 205
No tifications Center
Calling up notifications ..................... 206
Editing notifications ......................... 206
Global sea rch ................................... 207
Noti fication types ............................. 205
Overview .......................................... 205
Selecting actions for notifications .... 206
Using theglobal sear ch.................... 207
No tifications Center
see Notification types
No zzles
see Air vents O
Occupant saf ety
see Airbag
see Pets in theve hicle see
Restra int sy stem
see Seat belt
Odome ter
see Display total dis tance (trip menu)
Oil see Engine oil
On-board co mputer .............................. 176
Ad justing thest ationary heater/
ve ntilation ......................................... 107
Assi stance graphic menu ................ .179
Diesel particulate filter load display
.......................................................... 12 0
Displ aying the service due date ........ 278
Media menu .....................................1 82
Menu navigation ............................... 181
Menus overview ................................ 176
Multifunction display ........................ 17 7
Operating .......................................... 176
Ra dio menu ...................................... 181
Service menu .................................... 178
Settings menu .................................. 183
Te lephone menu .............................. .182
Tr ip menu ........................................ .179
On-board diagno stics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics ............................ 337
No tes ................................................ 337
Tw o-w ayradios .................................3 37
Open-source software ........................... 30
Opening and closing the loc kable
compartment abo vethe windshield .....78
Opening the cup holder in there ar
passen ger co mpartment ....................... 78
Opening/closing the hood .................. 278
Operating fluids
Ad ditives (fuel) .................................. 341
Brake fluid ........................................ 346
Coolant (engine) .............................. .347
DEF .................................................. 343
Engine oil ......................................... 344
Fu el (diesel) ...................................... 341
Fu el (gasoline) ..................................3 41
No tes ............................................... 340
Wi ndshield washer fluid .......... .347, 348
Operating Instructions (vehicle
equipment) .............................................23
Operating saf ety
Chan ges in the engine po wer out‐
put ...................................................... 26
Information ........................................ .24 Index
401

Operating sy
stem
On-board computer .......................... .176
Operator's Manual (digital) ...................20
Outside mir rors ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting the interior lighting .............87
Overview ............................................. 11P
Pa int (cleaning instructions) ...............287
Pa int code ............................................ .338
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............15 6
Ac tivating ......................................... 15 6
Ad justing warning tones ................... 15 6
Drive AwayAssi st............................. 16 5
Fu nction ........................................... 15 6
Switching off .................................... 15 6
Sy stem limitations ............................1 56
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........14 4
Pa rking light .......................................... .84
Pa rking options
see Parking service
Pa rking service .................................... .240
No tes ................................................ 24 0
Selecting pa rking options ................ .240
Showing a parking option on the
map .................................................. 241
Pa rtition sliding door
Fr om the cargo compartment .............57
Fr om the driver's compartment ..........56
Pe rm issible gross mass ...................... 338
Pe rm issible towing me thods .............. 300
Pe ts in the vehicle .................................. 45
Phone book see Contacts
PIN pr otection
Ac tivating/deactivating .................... 213Placing a load on
the wheel ar ch........ 277
Plastic trim (care) ................................ 290
POI Quick access .................................... 230
Selecting ...........................................2 19
POI symbols Selecting .......................................... 236
Po we r supp ly
Battery main switch .......................... 121
Switching on (s tart/s top button) ...... 109
Po we rwa sher (care) ............................2 86
Po we r windo ws
see Side window
Pr ev ious destinations
Selecting .......................................... .219
Profile Calling up suggestions ..................... 203
Configuring suggestions ...................2 04
Creating a new profile ..................... .202
Deleting sug gestions ........................ 204
Maximum number of profiles .......... .202
Overview .......................................... 202
Re naming suggestions ..................... 204
Selecting a profile ............................ 203
Selecting profile options .................. 203
Showing the profile selection when
st arting theve hicle ........................... 203
Suggestions (o verview) .................... 203
Profile see User profile Q
QR code (rescue card) ...........................27
Qualified specialist workshop .............. 26 R
Ra ck systems (information) ................274
Ra dar senso rs....................................... 14 5
Ra dio
Ac tivating ......................................... 265
Ac tivating/deactivating radio text .... 267
Calling up thest ation list .................. 266
Deleting stations .............................. 266
Direct frequency ent ry..................... 266
Displaying eme rgency warnings ...... .266
Displ aying information ...................... 267
Displaying radio text ......................... 267
Editing station presets .................... .266
Menu (on-boa rdcompu ter) ............... 181
Moving stations ................................ 266 402
Index