2020 MERCEDES-BENZ SPRINTER airbag

0073
The backrest of
thefo rw ards- facing child
re stra int sy stem must, as far as possible,
re st on the backrest of there ar seat.
0073 Fo
r cer tain child restra int sy stems of weight
category II or III there may be limitations for
th e maximum size setting, e.g. due topossi‐
ble con tact wi th thero of.
0073 The
child restra int sy stem must not be ten‐
sioned between thero of and the seat cush‐
ion and/or be ins talled facing the wrong
direction. Where possible, adjust the seat
cushion inclination accordingly.
0073 The
child restra int sy stem must not be put
under stra in by the head restra int. Adjust the
head restra ints as appropriate.
0073 Make sure
that thech ild's feet do not touch
th e front seat. If necessar y,mo vethe front
seat slightly forw ards.
The seat belts on thefo llowing seats are equip‐
ped with a special seatbelt retractor:
R Co-driver seat
R Rear seats
When enabled, the special seatbelt retractor
ensures that the seat belts on the co-driver seat
and there ar seats do not slac ken once thech ild
re stra int sy stem is secured. (/ page 40).#
Installth ech ild restra int sy stem.
The base of thech ild restra int sy stem must
lie fully on the seat cushion of there ar seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restra int sy stem.
The shoulder belt stra p must be routed for‐
wa rds and down wards from the seat belt out‐
let.
Note s onrear wa rd-facing child restra int sys‐
te ms
The co-d rive r front airbag cannot be disabled.
Alw ays ins tall a rear wa rd-facing child restra int
sy stem on a suitable rear seat, but ne ver on the
co-driver seat. Obser vethe manufacturer's ins tal‐
lation and operating instructions forth ech ild
re stra int sy stem used.
Note s on a child restra int sy stem on the co-
driver seat
Ac cident statistics show that children secured on
th ere ar seats are safer than children secured on
th e front seats. Forth is reason, Mercedes-Benz stro
ngly advises that you ins tall a child restra int
sy stem on a rear seat.
Securing thech ild restra int sy stem with the
seat belt on the co-d rive r seat
When ins talling a belt-secured child restra int sys‐
te m on the co-driver seat, alw ays obser vethefo l‐
lowing:
0073 Obser
vethe manufacturer's ins tallation and
operating instructions forth ech ild restra int
sy stem used.
0073 The backrest of a
forw ard-facing child
re stra int sy stem must, as far as possible, lie
fl at against the backrest of the co-driver
seat.
0073 Fo
r cer tain child restra int sy stems of weight
category II or III there may be limitations for
th e maximum size setting, e.g. due topossi‐
ble con tact wi th thero of.
0073 The
child restra int sy stem must not be ten‐
sioned between thero of and the seat cush‐
ion and/or be ins talled facing the wrong
direction.
0073 The
child restra int sy stem must not be put
under stra in by the head restra int. Adjust the
head restra ints as appropriate.
0073 Ne
ver place objects under or behind the
ch ild restra int sy stem, e.g. cushions.
The seat belt on the co-driver side is equipped
with a special seatbelt retractor.
When enabled, the special seatbelt retractor
ensures that the seat belt does not slac ken once
th ech ild restra int sy stem is secured
(/ page 40). #
Set the co-driver seat as far back as possible
and mo vethe seat into the highest position
possible. #
Fully retract the seat cushion dep thadjust‐
ment. #
Set the seat cushion angle in such a wayth at
th e front edge of the seat cushion is in the
highest position and there ar edge of the seat
cushion is in the lo west position. #
Set the seat backrest tothe most vertical
position possible. #
Installth ech ild restra int sy stem.
The base of thech ild restra int sy stem must
lie fully on the co-driver seat cushion. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of Occupant saf
ety43

Cor
rect driver's seat position &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. Comply with
thefo llowing when adjusting steer‐
ing wheel 3, safety belt 2and driver's seat 1:
R Sit as faraw ay as possible from the driver's
airbag.
R Sit in an upright position.
R Your thighs are slight lysuppor tedby the seat
cushion.
R Your legs are not fully extended and you can
easily fully press on the pedals.
R The back of your head is suppo rted at eye
le ve lby the middle part of the head restra int.
R You can reach thesteering wheel with your
arms in a slightly bent position.
R You can mo veyour legs freel y.
R You can easily see all displ ays on the instru‐
ment displa y. R
You ha vea good overview of the traf fic situa‐
tion.
R Your saf ety belt fits securely around your
body and runs across the middle of your
shoulder, your pelvic area and groin. Seats
Ad
justing the front seats manually (without
Seat Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. 64
Seats and stowage

#
Toset the seat fore -and-aft adjustment:
ra ise le ver1 and slide the seat into the
re qu ired position. #
Ensure that the seat is engaged. #
Toset the seat heigh t:ke ep on pressing or
pulling le ver2 until therequ ired seat height
has been reached. #
Toset the seat backrest inclination: rotate
handwheel 3forw ards and backwards until
th ere qu ired position has been reached. Ad
justing the front seats mechanically (with
Seat Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toset the height and inclination of the head
re stra ints tothe cor rect position. 66
Seats and stowage

&
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toset the height and inclination of the head
re stra ints tothe cor rect position.
Using the head restra int fore -and-aft adjustment,
adjust the head restra int so that it is as close to
th e back of the head as possible. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. 68
Seats and stowage

Note
s on cleaning and car ePreve nting damage totheve hicle
Ste ps
R
Clean the electrically operated steps
and their housing with a po wer
wa sher.
R After cleaning, spr aythe lateral
guides with silicone spr ay.
R Clean thesteps in the bumper with a
po we rwa sher. Do not use oil or grease as a lubricant.
Aluminum
dropsides R
Brush down the aluminum dropsides
with water and a neutral or mild alka‐
line cleaning agent. Do not use abrasive cleaning agents
to
clean the dropsides. Note
s on interior care &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous.
When the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts totear
or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Seat belts Clean with lukewarmsoapy water. R
Do not use chemical cleaning
agents.
R Do not dry the seat belt byheating
abo ve176°F (80°C) or in direct sun‐
light.
Display Cleanthe sur face carefully wi tha mic ro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switch off the display and let it cool
down.
R Do not use any other agents.
Plastic trim R
Clean with a damp microfiber clo th.
R For heavy soiling: use care product
re commended for Mercedes-Benz . R
Do not af fix st icke rs,fi lms or similar.
R Do not allow tocome into contact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean with a mic rofiber clo th.
R Blackpiano-lacquer look: clean with
a damp clo thand soapy water.
R For heavy soiling: use care product
re commended for Mercedes-Benz . Do not use sol
vent-based cleaning
agents, polishes or waxes. 290
Maintenance and care

Message in
the media displa y:
SOS NOT READY :th e ignition is not on or eCall is
not available.
During an active emer gency call, 0053appears in
th e displa y.
Yo u can find more information on there gional
av ailability of eCall at: http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency call is una vailable or mal‐
functioning, a message tothis ef fect also
appea rsinthe multifunction display of the
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star ter battery has suf ficient charge.
If re stra int sy stems such as airbags or Emer gency
Te nsioning Devices ha vebeen activated af ter an
accident, eCall may automatically initia tean
emer gency call.
The eme rgency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call center.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call center.
The Mercedes-Benz emergency call center
can transmit theve hicle position data toone
of the emer gency call centers.
The SOS button in theove rhead cont rol panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If no connection can be made tothe emer gency
services ei ther, a cor responding message
appears inthe media displa y. #
Dial the local emer gency number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer gency
call center service pr ovider.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately. Tr
iggering a manual emer gency call #
Using the SOS but ton in theove rhead con‐
trol panel: pressthe SOS button at least one
second long. #
Using voice control: UsetheVo ice Cont rol
Sy stem Call the Mercedes accident center
vo ice command (/ page189).
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call center.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call center.
The Mercedes-Benz eme rgency call center
can transmit theve hicle position data toone
of the emer gency call centers.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer gency
call center service pr ovider.
If no connection can be made tothe emer gency
services ei ther, a cor responding message
appears inthe media displa y. #
Dial the local emer gency number on your
mobile phone.
Ending an unin tentional emer gency call #
Select 0076onthe multifunction steering
wheel. Depress the button for se veral sec‐
onds. Tr
ansmitted data with the emer gency call
sy stem Data transmit
tedby the eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position data on thero ute
( (a few hundred me ters before the incident))
R Direction of tr avel
R Vehicle identification number
R Vehicle drive type
R Estimated number of people in theve hicle
R Whe ther Mercedes PRO connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem Breakdown assis
tance 293

Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
herespective window cur tain airbag is malfunctioning
(/ page 35). &
WARNING Risk of inju ryor fata l injury due tomalfunctions
in the window airbag
If th e window airbag is malfunctioning, it might be triggered
unintentionally or might not be triggered at all in theeve nt of an
accident wi thhigh deceleration. #
Have the window airbag checked and repaired immediately
at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herespective restra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Re
cognition of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem com‐
ponents may be triggered unintentionally or may not deploy as
intended during an accident. This may af fect the Emer gency Ten‐
sioning Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. Re
cognition of a restra int sy stem malfunction:
R The 0075 restra int sy stem warning lamp does not light up when
th e ignition is switched on.
R The 0075 restra int sy stem warning lamp lights up continuously
or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y. 356
Display messages and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
004D
and
0027
Brake warning lamp (red)
(USA) Only in
the USA: The brake sy stem redwa rning lamp lights up while the
engine is on.
* Po ssible cause:
R The brakepads ha vereached their wear limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking
po we r may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
0075 Re stra int sy stem warning
lamp The
restra int sy stem redwa rning lamp is lit while the engine is on.
*The restra int sy stem is malfunctioning. &
WARNING Risk of inju rydue tomalfunctions in there stra int
sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem compo‐
nents may be triggered unintentionally or may not deploy as inten‐
ded during an accident. This may af fect the Emer gency Tensioning
Devices or airbags, forex ample. #
Have there stra int sy stem checked and repaired immediately
at a qualified specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Consult a qualified specialist workshop immediatel y.
00E5 ESP ®
wa rning lamp lights
up The ESP
®
ye llow warning lamp lights up while the engine is on.
* ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabiliza‐
tion. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Visit a qualified specialist workshop. Display messages and
warning and indicator lamps 381