2020 MERCEDES-BENZ SPRINTER AUX

%
Only disconnect theve hicle from the po wer
supply using the battery main switch in the
fo llowing situations:
R The vehicle is stationary for a long time
R It is absolutely necessary todisconnect
th eve hicle from the po wer supply
Af ter switching on the po wer supp ly,yo u will
need toreset the side windo ws (/page 58)
and the electric sliding door (/ page 55).Switching
the po wer supply on/o ff Switching off
the po wer supply Battery main switch
* NO
TEDama getothe auxiliary battery in
ve hicles with a rear wheel drive and auto‐
matic transmission If
th e battery main switch is remo ved, the
auxiliary battery could be damaged byheavy
discharging. #
Do not remo vethe battery main switch. #
Consult a qualified specialist workshop
to put theve hicle out of use. %
No
tethere maining time before the next
service due date and oil change . The time
re cording is also dis rupted if the po wer sup‐
ply is disconnected. #
Switch off the ignition and wait at least
15 minutes. #
Remo vecover1. Todo this, take hold of the
co ver at the upper edge, mo veit outwards in
th e direction of the driver's door and lift it off. #
Press and hold button 3. #
Pull plug 2out of the ground pin. #
Push plug 2asfar as possible in the direc‐
tion of the ar row sothat it cannot make con‐
ta ct wi th the ground pin.
All star ter battery consumers are disconnec‐
te d from the po wer supp ly.
Switching on the po wer supply Battery main switch
#
Press plug 2onto the ground pin until you
fe el it engage and plug 2is in full contact
with the ground pin.
All star ter battery consumers are reconnec‐
te dto the po wer supply. #
Fasten co ver1. Todo this, place the co ver
on from abo ve. #
Press the co ver into the neighboring switch‐
ing console on theright hand side. Driving and parking
121

*
NO
TEDo not use diesel torefuel vehicles
with a gasoline engine If
yo u ha veaccidentally refueled with the
wrong fuel:
R Do not swit ch the ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDo not use gasoline torefuel vehi‐
cles with a diesel engine If
yo u ha veaccidentally refueled with the
wrong fuel:
R Do not swit ch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEDama getopainted sur faces due to
fuel #
Do not spill any fuel on painted sur fa‐
ces. +
ENVI
RONMENTAL NOTEEnvironmental
damage due toimproper handling of fuel If fuels are handled improperly,
they pose a
danger topersons and the environment. #
Do not allow fuels torun into the sew‐
age sy stem, the sur face wate rs,the
ground water or into the ground. Re
quirements:
R The vehicle is unloc ked.
R The auxiliary heating is deactivated.
R The ignition is switched off.
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fueling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 340). 1
Fuelfiller flap
2 Fuelfiller cap
% The fuel
filler flap is beside the front left-hand
door when vie wed in the direction of tr avel.
The position of the fuel filler cap 00D4is also
shown in the Instrument Displa y.The ar row
on thefilling pump specifies the side of the
ve hicle. #
Open fuel filler flap 1. #
Turn fuel filler cap 2coun ter-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel vapors
from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. 134
Driving and pa rking

Coupling/uncoupling a trailer
Coupling a trailer
* NO
TEDama getotheve hicle battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage theve hicle
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Shift the selector le verto position 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Position the trailer on a le vel sur face behind
th eve hicle.
% The ball head height
changes depending on
th eve hicle's load. In this case, use a trailer
with a height-adjus table trailer dr awbar. #
Couple up the trailer. #
Establish all electrical and other connections
to the trailer. #
Remo veobjects or devices which pr eventthe
trailer from rolling, e.g. wheel choc ks. #
Release the trailer's parking brake.
% The
vehicle harness has a cable connection
to the brake light indicator lamp.
Obser vethe maximum permissible trailer dimen‐
sions (width and length).
Most US states and all Canadian pr ovinces pre‐
scribe thefo llowing points, and you are ur gently
re commended tocomply wi th these:
R Safetych ains between theto wing vehicle and
th e trailer. The chains should be routed in a
criss-cross pat tern under the trailer dr awbar.
They must be connected tothe trailer tow
hitch and not tothe bumper or totheve hicle
axle.
Lea vesuf ficient sla ckinthech ains. This
allo wsforeve n sha rpcornering.
R A separate brake sy stem is requ ired for cer‐
ta in trailers.
R A saf etyfe ature is requ ired for braked trailers.
De term ine the specific requ irements acco rd‐
ing tothere leva nt la ws.
If th e trailer becomes de tach ed from theto w‐
ing vehicle, the saf etyfe ature triggers the
trailer brakes and can thus reduce the danger. Un
coupling a trailer &
WARNING Risk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer wi than engaged
ine rtia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an
engaged overrun brake. Do not uncouple a trailer with an
overrun brake in
a st ate of overrun. Otherwise, there bound of the
ove rrun brake can damage your vehicle. #
Shift the selector le verto position 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Apply the trailer's parking brake. #
Secure the trailer against rolling away with a
wheel chock or similar object. #
Remo vethe trailer cables and saf etych ains. #
Uncou plethe trailer. Information about
towing a trailer Operating a trailer is subject
tomany statutory
re gulations such as speed restrictions.
Many states also requ ire an auxiliary separate
functional braking sy stem when towing a weight
th at exc eeds a cer tain limit. Foryo ur saf ety, it is
re commended touse a separate functional brak‐
ing sy stem on any towe dve hicle.
Make sure that your trailer combination meets
local regulations. This not only applies to your
place of residence, but also to your destination.
In fo rm ation on this can be obtained from the
police and local authorities.
Comply with thefo llowing when driving with a
trailer:
R Practice cornering, stopping and backing up
in a traf fic-free location. In this wa y,yo u will 17 2
Driving and pa rking

#
Neverto uch the danger zone sur round‐
ing moving component parts, e.g. the
ro tation area of thefa n. #
Remo vejewe lry and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap #
Open the hood (/ page278). #
Remo vedirt from water drain valve 2 of air
intake box 1. Draining
the fuel filter &
WARNING Danger of fire and explosion
due tofuel
Fu els are highly flammable. #
It is essential toavoid fire , open flames,
smoking and creating spar ks. #
Before filling up, switch off the engine,
and, if applicable, the auxiliary heating. &
WARNING Risk offire and explosion due
to fuel
Fu els are highly flammable. There is a risk of
fi re and explosion due tocontact wi thhot
component parts. #
Allow the engine and theex haust sys‐
te m to cool down. *
NO
TEEngine damage due todela yed
drainage of the fuel filter Ve
hicles with a diesel engine: delayed
drainage of the fuel filter can lead toengine
damage.
If th e003A indicator lamp lights up, drain the
fuel filter immediately. +
ENVIRONMENTAL
NOTEEnvironmental
pollution due todisposal in a non-envi‐
ro nmental ly-friendly manner #
Dispose of thewate r/fuel mixture in an
environmentally-friendly manner. OM642 engine
#
Park theve hicle in a safe location and secure
it against rolling away. #
Switch off the auxiliary heating
(/ page 106). #
Switch off the engine. #
Open the hood (/ page278). Mai
ntenance and care 285

If
yo uwa nttoreplace thest ar ter battery yourself,
obse rveth efo llowing no tes:
R Alwaysre place a defective star ter battery
with a star ter battery which meets the spe‐
cific requ irements of theve hicle.
R Carryove r de tach able parts such as theve nt
hose, elbow fitting or term inal co ver from the
st ar ter battery tobe replaced.
R Make sure that theve nt hose is al ways con‐
nected toits original opening on the battery
side.
Ins tallth eex isting or newly supplied stop
plugs.
Otherwise, gases or battery acid could
escape.
R Make sure that the de tach able parts are con‐
nec ted in the same way as before. Disconnecting
the auxiliary bat tery inthe
engine compa rtment *
NO
TEDama getoelectrical assemblies Elect
rical assemblies could be damaged if the
st ar ter battery is disconnected while the
engine is running. #
Switch off the engine. Then, release the
battery clamps of thest ar ter batter y. #
Always disconnect thest ar ter battery in
th e battery case in the left foot we llfirs t.
Otherwise, electrical assemblies, e.g.
th e alternator, could be damaged. *
NO
TEDama getotheve hicle's electron‐
ics Incor
rectly disconnecting the auxiliary battery
can cause damage totheve hicle's electron‐
ics. #
Always disconnect the auxiliary battery
as described in thefo llowing sequence.
Do not reve rseth e battery term inals
under any circums tances. #
Obser vethe saf ety measures and pr otection
notices when disconnecting the auxiliary bat‐
te ry ( / page 295). #
Switch off all electrical consumers. #
Switch off the engine and the po wer supp ly. #
Open the hood (/ page278). #
Firs t loosen and remo vethe negative term inal
clamp on the auxiliary battery so that the
cla mp is no longer in con tact wi th thete rm i‐
nal. #
Remo vethe positive term inal clamp co ver. #
Loosen and remo vethe positive term inal
clamp. To
wing or tow- starting Overview of permissible
towing me thods In
theeve nt of a breakdown, Mercedes-Benz rec‐
ommends that you ha vetheve hicle transpor ted
ins tead of towe d.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. %
Ve
hicles with automatic transmission
and rear-wheel drive: ifth ere is a malfunc‐
tion, the automatic transmission may be
loc ked in position 005D.
If th e automatic transmission cann otbe shif‐
te dto position 005C, transport theve hicle
(/ page 303). A towing vehicle with lifting
equipment is requ ired forve hicle transport. 300
Breakdown assis tance

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Android
Auto ......................................... 252
Connecting a mobile phone .............. 253
Control using the application but‐
to ns .................................................. 253
Ending .............................................. 253
No te ................................................. 253
Overview .......................................... 252
Sound settings ................................. 253
Tr ans ferred vehicle data ...................2 53
Animals Pets in theve hicle .............................. 45
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ .61
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay ®
...................................... 251
Connecting an iPhone ®
.................... 252
Control using the application but‐
to ns .................................................. 252
Ending .............................................. 252
No tes ................................................ 251
Overview ...........................................2 51
Sound settings ................................. 252
Tr ans ferred vehicle data ...................2 53
Ashtr ays
In the windshield stowage com‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 17 9
ASS YST PLUS ........................................ 278
Battery disconnection periods .......... 278
Displ aying the service due date ........ 278
Fu nction/no tes ................................ 278
Re gular maintenance work ............... 278
Special service requirements .......... .278
ATA (Anti-Theft Alarm sy stem) .............. .61
Ac tivating/deactivating the interior
motion sensor .................................... 63
Fu nction .............................................. 61
Interior motion sensor function .......... 63
St opping the alarm ............................. 62
Switching theto w- aw ay alarm
on/off ................................................ 62
To w- aw ay alarm function .................... 62 At
tachments .......................................... .22
AT TENTION ASSI ST....................... 162, 16 3
Fu nction ........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................84
Au tomatic transmission
DIRECT SELECT le ver ........................ 12 2
Engaging drive position .................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rsege ar ...................... 12 2
Kickdown .......................................... 124
Re stricting the shift range ................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position display .......... .122
Tr ansmission positions .................... .122
Au xiliary heating ..................................1 05
Fu nction ........................................... 105
Axle load .............................................. .338 B
Back support see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 14 6
Battery Charging ........................................... 295
Charging a vehicle battery ................2 95
Disconnecting the auxiliary battery
in the engine compartment .............. 300
Disconnecting thest ar ter battery .... 298
Jump -sta rting (vehicle) .................... .295
Ke y .................................................... .47
No tes (vehicle) ................................. 294
Re moving or ins talling thest ar ter
battery .............................................2 99
St arter battery .................................. 297
Battery main switch Notes ................................................ 12 0
Switching po wer supp lyon/off ......... 121
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist .................................. 16 4
Ac tivating/deactivating .................... 16 5
Fu nction ........................................... 16 4
Re ar Cross Traf fic Alert .................... 16 6388
Index

Cargo tie-down points
Info rm ation ...................................... 353
Carpet (care) ........................................ .290
Change bulbs Additional turn signal light (all-
wheel drive vehicles) .......................... 92
Changing a bulb see Changing bulbs
Changing a wheel Lowe ring theve hicle .........................3 31
Preparing .......................................... 327
Ra ising theve hicle ........................... 328
Re moving a wheel ............................ 330
Changing address ................................... 24
Changing bulbs ...................................... .90
High beam .......................................... 91
Indicator (front) .................................. 91
Interior lamps (rear compartment) ..... 94
License plate lamp ............................ .93
Light bulb types haloge n headlamps ..91
Low beam ........................................... 91
No tes .................................................90
Ta il lamp bulb types (Cargo Van
and Passenger Van) ............................ 92
Ta il lamp bulb types (chassis) ............ .93
Tu rn signal light (rear) (chassis) ..........94
Changing lamps see Changing bulbs
Changing owner ...................................... 24
Cha racteristics of the tire .................. .321
Cha rging
Bat tery ............................................. 295
Mobile phone (wireless) ..................... 82
Child saf ety lock (doors) ........................ 44
Child seat Attach ing (no tes) ................................ 40
Basic instructions ...............................36
Fr ont-passenger seat (no tes) .............. 43
LA TC H-type (ISOFIX) (ins talling) .......... 41
No tes on risks and dangers ................37
Re arwa rd-facing child restra int sys‐
te m (Information) .............................. .43
Secu ring on the front passenger
seat ....................................................43
Secu ring on there ar seat .................. .42
To pTe ther .......................................... 42
Children Avoiding dangers in theve hicle ..........37
Basic instructions ............................... 36
Special seat belt retractor .................. 40
Ci ga rette lighter ..................................... 79 Cleaning
see Ca re
Cleaning water drain valve of the air
intake box ............................................ .284
Climate control Activating/deactivating .................... 101
Ad justing rear-compartment heat‐
ing .................................................... 102
Air di stribution settings .................... 103
automatically controlling (rear
passenger compartment) ................ .103
Au xilia ryheating ...............................1 05
Carg o compartment ventilation ........ 108
Clearing fogged up windo ws............. 103
Control panel for dual-zone auto‐
matic clima tecontrol ....................... 100
Controlling automatically .................. 102
Hot-water auxiliary hea ter ............... .106
Operating unit for 3-zone auto‐
matic clima tecontrol ........................ 101
Re frigerant ....................................... 348
Setting the air distribution ................1 03
Switching air- recirculation mode
on/off .............................................. 104
Switching synchronization function
on/off (control panel) ...................... 103
Switching the A/C function on/off .. 102
Switching there ar wind ow
defros ter on/off .............................. .104
Switching the windshield heater
on/off ..............................................1 04
Ve ntilating theve hicle (con veni‐
ence opening) .................................... 60
Ve ntilation nozzles at front ............... 104
Ve ntilation nozzles in thero of ..........1 05
Ve ntilation nozzles, rear passenger
compartment .................................. .105
Cock pit (o verview) .................................. .6
Combination switch see High beam
see High-beam flasher
see Indicator
Compass .............................................. .239
Comp uter
see On-board computer
Connection status
Displ aying ........................................ .256
Overview .......................................... 256
Contacts ................................................ 247
Calling up ........................................ .247
Del eting ............................................ 24 8
Del eting favo rite s ............................. 24 9390
Index