2020 MERCEDES-BENZ GLA SUV Owner's Manual

Wear
eyeprotec tion. Keep
children away. Observe
thisOperator' sManual.
For safety reasons, Mercedes- Benzrecom-
mends thatyouonly usebatter ieswhich have
been testedand approved foryour vehicle by
Mercedes- Benz.These batteriesprovide
incr eased impact protectiontoprevent vehicle
occupant sfrom sufferin gacid burns should
the batter ybe damaged inthe event ofan
accident .
In order forthe batter yto achieve themaxi-
mum possible servicelife,itmust alway sbe
sufficien tlycharged.
Like other batter ies,thevehicle batterymay
discharge overtime ifyou donot use thevehi-
cle. Inthis case, havethebatter ydisconn ec-
ted ataqualified specialist workshop. Youcan
also charge thebatter ywith acharger recom-
mended byMercedes- Benz.Contac ta quali-
fied specialist workshop forfurther informa-
tion.
Have thebatter ycondit ionofcharge checked
more frequent lyifyou usethevehicle mainly
for short tripsorifyou leave itstandin gidle
for alength yperiod. Consult aqualified spe-
cialist workshop ifyou wish toleave yourvehi-
cle parked foralong period oftime.
Only replace abatter ywith abatter ythat has
been recomm endedbyMercedes- Benz.
Remove theSmart Keyifyou park thevehicle
and donot require anyelectr icalcons umers.
The vehicle willthen usevery little energy,
thus conserving batterypower.
If the power supply hasbeen interrupted, e.g.
if you recon nectthebatter y,you willhave to:
R set the clock using themultimedia system
(see theDigital Operator' sManual)
R reset thefunct ionforfolding theexterior
mirrors in/outautomatically, byfolding the
mirrors outonce (Ypage 99) Charging
thebatt ery G
WARNIN
G
During charging andjump- starting,explosive
gases canescape fromthebatter y.There is
a risk ofan explosion.
Particularly avoidfire,open flames, creating
sparks andsmokin g.En sure there issuffi-
cient ventilation whilecharging andjump-
start ing.Donot lean over abatter y. G
WARNIN
G
Batt eryacid iscaustic. Thereisarisk of
injury.
Avoid contactwith skin,eyes orclothin g.Do
not inhale anybatter ygases. Donot lean
over thebatter y.Keep children awayfrom
batter ies.Wash awaybatter yacid immedi-
ately withplenty ofclean water andseek
medical attention. G
WARNIN
G
A discharged batterycan freez eat temper a-
tures below freezingpoint. Whenjump-start-
ing the vehicle orcharging thebatter y,
gases canescape fromthebatter y.There is
a risk ofan explosion.
Allow thefrozenbatter yto thaw outbefore
charging itor jump- starting.
! Only
usebatter ychargers withamaximum
charging voltageof14. 8V.
! Only
charge thebatter yusing thejump-
start ingconn ection point.
The jump- startingconn ection pointisin the
engine compart ment(Ypage 296).
X Open thehood.
X Connec tthe batter ycharger tothe positive
term inaland ground pointinthe same order
as when connectin gthe donor batteryin the
jump- startingprocedure (Ypage 296).
If the indicator /warninglamps donot light up
in the instrument clusteratlow temper atures,
it is very likely thatthedischarged batteryhas
froz en.Inthis case youmay neith erjump- start
the vehicle norcharge thebatter y.The service
life ofathawed-out batterymay beshort er.
The start ingcharact eristicscan beimpaired, Bat
tery(vehicle )
295Breakdown assistance Z

partic
ularly atlow temper atures. Havethe
thawed-o utbatte rychec kedataqualified spe-
cialist worksh op.
Only charge theinstalled batterywith abatte ry
charger whichhasbeen testedand approved
by Mercedes -Benz.A batte rycharger unitspe-
cially adapted forMercedes -Benzvehicles and
test edand approved byMercedes -Benzis
available asan access ory.Itpermit sthe charg-
ing ofthe batte ryinits inst alled position .Con-
tact anauthoriz edMercedes -BenzCenter for
furt her infor mation andavailability. Readthe
batte rycharger 'soperatin ginst ruct ions before
chargin gthe batte ry. Repla
cingthe12Vbatt ery
Observe thenoteson the 12Vbatte ry
(Y page 293).
Mercedes -Benzrecom mends thatyouhave
the 12Vbatte ryreplaced ataqualified spe-
cialist worksh op,e.g. anauthoriz edMercedes -
Ben zCenter .
If you want toreplace thebatte ryyourself,
observe thefollowing notes:
R Always replace adefect ivebatte rywith a
batte rywhich meets thespecific require-
ment sof the vehicle. The
vehicle isequipped withabatte ryusing
AGM (absorbent glassmat)technology ora
batte ryusing EFB(enhanc edflooded bat-
tery) technology. Fullvehicle functionality is
guaranteed onlywith anAGM orEFBbat-
tery. Ifreplacemen tis nec essary, always
use thebatte rytec hnology originally instal-
led. Switc hingbetween thebatte rytec hnol-
ogies isnot permit ted.Forsafety reasons ,
Mercedes -Benzrecom mends thatyouonly
use batte rieswhich havebeen testedand
approved foryour vehicle byMercedes -
Ben z.
R Use detach ableparts suchasbreather
hoses, angled connectingpieces orterm inal
cover sfrom thebatte rywhich isto be
replaced.
R Make surethatthevent hose isalways con-
nec ted tothe original openingon the bat-
tery side.
R Inst allexist ingorsupplied cellcaps; other-
wise gases orbatte ryacid could escape.
R Make surethatthedetach ableparts are
con nected again inthe same way. Jum
p-starting
For thejump- startingprocedure, useonly thejump- startingcon nection point ,con sistin gof a
positive terminaland aground point,in the engin ecompart ment. G
WARN
ING
Batt eryacid iscaustic .There isarisk ofinjury.
Avoid contact with skin,eyes orclot hing. Donot inhale anybatte rygases. Donot lean over the
batte ry.Keep children awayfrombatteries.Wash awaybatteryacid immediately withplent yof
clean water andseek medical attention. G
WARN
ING
Durin gchargin gand jump- starting,explosive gasescanescape fromthebatte ry.There isa
risk ofan explosion .
Partic ularly avoidfire,open flames, creatingsparks andsmok ing.Ensure thereis sufficien t
vent ilation whilechargin gand jump- starting.Donot lean over abatte ry. 296
Jum
p-sta rtingBr eakd ownassista nce

G
WARNING
During thechargi ngprocess ,a battery produceshydrogen gas.Ifashort circuitoccurs or
spar ksare created ,the hydrogen gascan ignite. Thereisarisk ofan explo sion.
R Make surethattheposi tive terminal ofaconnected batterydoesnotcome intocontact with
vehicl eparts.
R Never placemetal objects ortools onabattery .
R Itis impor tantthatyouobse rvethe descri bedorder ofthe battery terminal swhen connect-
ing and disconnecting abattery .
R When jump-starting, makesurethatthebattery poleswith identical polarityareconnected.
R Itis particu larlyimpor tanttoobse rvethe descri bedorder whenconnecting anddisconnect-
ing the jumper cables.
R Never connect ordisconnect thebattery terminal swhi lethe engine isrunning. G
WARNING
A discha rgedbattery canfreeze attempera turesbelow freezing point.Whenjump-starting the
vehicl eor chargi ngthe battery ,gase scan escap efrom thebattery .There isarisk ofan explo -
sion.
Allow thefrozen battery tothaw outbefore chargingitor jump-starting.
! Avoid
repeatedand lengthy starting attempts. Otherwise,the catal yticconverter couldbe
dama gedbythe non-combusted fuel.
If the indica tor/warni nglamp sdo not light up inthe instrument clusteratlow tempera tures,itis
very likelythat thedischa rgedbattery hasfrozen. Inthis case youmay neither jump-start the
vehicl enor charge thebattery .Let the battery thawfirst.Theservice lifeofathawe d-outbattery
may beshorter. Thestarting characteristics canbeimpa ired,particu larlyat low tempera tures.
Have thethawe d-outbattery checked ataqua lified speci alist worksho p.
Do not start thevehicl eusi ng arapi dchargi ngdevi ce.Ifyou rvehicl e'sbattery isdischa rged,the
engine canbejump-started fromanother vehicleor from asecond batteryusing jumper cables.
Observe thefollowi ngpoints:
R The battery isnot accessi bleinall vehicl es.Ifthe other vehicle'sbattery isnot accessi ble,
jump-start thevehicl eusi ng asecond batteryorajump-starting device.
R You may onlyjump-start thevehicl ewhen theengine andexhau stsystem arecold.
R Do not start theengine ifthe battery isfrozen. Letthe battery thawfirst.
R Only jump-start frombatterie swith a12 Vvoltag erating.
R Only usejumper cablesthat arenot dama gedand have asuffi cient cross-section andinsul a-
ted terminal clamps.
R Make surethatthetwo vehicl esdo not touch.
Make surethat:
R The jumper cablesare not dama ged.
R Non-insul atedparts ofthe terminal clampsdo not come intocontact withother metal parts
whi lethe jumper cablesare connected tothe battery .
R The jumper cablescannot comeintocontact withparts thatcanmove whentheengine isrun-
ning, suchasthe V-belt pulley orthe fan.
X Secure thevehicl eby app lying the electric parkingbrake.
X Shift thetransmissi ontoposi tion 005D.
X Turn theSmartKey toposi tion 005Ainthe ignitio nlock andremove it. Jump-star
ting
297Breakdown assistance Z

X
Swi tch offallel ectri calconsu mers,e.g. rearwi ndow defroste r,lighti ng,etc.
X Ope nthe hood. Pos
ition numb er0084 identif iesthe chargedba ttery ofthe othe rveh icleor an equ ivalent jump -
star ting device.
X Pre sstoge ther cove r0043 ofpos itive clamp 0044and slide itba ck.
X Co nnect positive termi nal0044onyour veh icleto pos itive termi nal0087ofdono rba ttery 0084using
the jump ercab le,beg inningwith your ow nba ttery .
X Start theengi neofthe dono rveh icleand runitat idling spe ed.
X Co nnect negativetermi nal0085ofdono rba ttery 0084togro und point0083 ofyour veh icleus ing the
jump ercab le,connecti ngthe jump ercab leto battery ofothe rveh icle0084 first.
X Ifthe battery isful lydischa rged,leave thebattery thatisbei ng used tojump -startconnecte d
for afew minu tesbefore attem ptingtostar t.Thi scha rgesthe battery slightl y.
X Start theengi ne.
X Befo redisconne ctingthejump ercab les, letthe engi nerun forseve ralminu tes.
X Firs t,remo vethe jump ercab lesfrom ground point0083 and nega tivetermi nal0085, then from
pos itive termi nal0044and positive termi nal0087. Begi nea ch time atthe contac tson your ow n
veh iclefirs t.
X Close cove r0043 ofpos itive termi nal0044afte rremo vingthejump ercab les.
X Close thehood.
X Have thebattery checke dat aqu alifi ed spe cialist wo rksho p.
i Ju
mp-sta rtingisnot consi deredtobe anorma lope ratingcondi tion.
i Ju
mpe rcab lesand further informa tion regard ing jump -startingcanbeobta inedat any quali-
fie dspe cialist wo rksho p. 29
8 Jump-startin
gBreakdownassistanc e

Tow
ingand tow-starti ng Impo
rtant safety notes G
WA
RNING
Fun ctio nsreleva ntto safety areres tric ted or
no longe rav ailabl e if:
R the engineisnot running
R the brakesystem orthe powe rstee ringis
ma lfunctio ning
R the reisama lfunctio nin the powe rsu pp ly
or the vehicle's electri calsystem
Wh enyour veh icleis tow edaway ortow ed
sta rted ,yo uma yreq uire cons idera blymor e
eff ort tostee rand brake. Thereisaris kof
an acc ident.
In such cas es, useatow bar.Befo rebeing
tow edaway ortow started ,ma kesure the
stee ringmov esfreely. G
WA
RNING
Yo ucan nolonge rstee rthe vehicleif the
stee ringwh eello ck hasbe en eng aged .
The reisaris kof an acc ident.
Alw ayssw itch offthe igniti onwhen tow ing
the vehiclewi th atow cableor atow bar. G
WA
RNING
Wh entow ingortow -sta rtingano therveh icle
and itsweight isgre atertha nthe permi ssi-
bl e gro sswe ight ofyour veh icle, the :
R the towingeyecou ldde tach itself
R the vehicle/tra iler comb inationcou ldrol l-
ove r.
The reisaris kof an acc ident.
Wh entow ingortow -sta rtingano therveh i-
cle ,its weight sho uld not begre atertha n
the permi ssible gro sswe ight ofyour veh icle.
Deta ils on the permi ssible gro ssveh iclewe ight
of your veh iclecan befou ndonthe vehicle
id enti ficati on plate (Ypage 334 ).
! Wh
enActiv eBra keAssi st,Activ eDis tance
Assi stDISTR ONICor the HOLD functio nis
acti vated ,the vehiclebra kes automa tically
in certa insitua tions. To
avoid da ma getothe vehicle, de acti vate
the sesystem sin the followi ng orsimil arsit-
ua tio ns:
R wh en tow ingthe vehicle
R in the carwash
! Ma
kesure tha tthe electri cpa rkin gbra ke
is rel eased .If the electri cpa rkin gbra keis
fa ulty, visitaqu alifi ed speci alistwo rksh op.
! Onl
ysec urethe tow ropeor tow barat the
tow ingeyes. Othe rwise, the vehiclecou ldbe
da ma ged.
! Do
not usethe towingeyes for reco very
pu rpo ses asthiscou ldda ma gethe vehicle.
If in do ubt,reco verthe vehiclewi th acra ne.
! Wh
entow ing,pu llaw ay slow lyand
smo othly.Ifthe tractiv epo we ris too high,
the vehicles cou ldbe dama ged.
! The
vehiclecan betow edama xim um of
30 miles(50km) .The towingspee dof
30 mph (50km/h) mustnot beexce eded.
If the vehicleha sto be tow edmor etha n
30 miles(50km) ,the frontaxl emu stbe
ra ised orthe entireveh iclera ised and trans-
po rted .
! Do
not tow with sling -typ eeq uipme nt.This
cou ldda ma gethe vehicle.
! Wh
entow ingaway veh icles with KEYL ESS-
GO ,us ethe key instea dof the Star t/Stop
bu tton. Theautoma tictransmi ssion may
othe rwise shi ftto positio n005D when you
op en the driver 'sor fro nt-pa ssenge rdo or,
wh ich cou ldda ma gethe transmi ssion.
! Veh
icles with automa tictransmi ssion mu st
not bestarted bytow -sta rting.Thi scou ld
othe rwise da ma gethe transmi ssion.
It is be tter tohave the vehicletra nsp orte d
tha nto have ittow edaway.
If the vehiclecan nolonge rbe driven becau se
of an acc ident orbre akd own,youha ve the fol-
lo wi ng optio ns:
R Tra nsp ortingthe vehicle.
As aru le,yo usho uld ha ve the vehicletra ns-
po rted .
R To wing the vehiclewi th atow ropeor tow
ba r.
Onl ytow thevehiclein exce ptiona lcas es. Tow
ingand tow-starti ng
299Break downass istanc e Z

The
battery mustbeconn ected andcharged.
Otherwise, you:
R cann otturn theSmart Keytoposition 0048in
the ignition lock.
R cann otrelease theelectric parking brake.
R cann otshift thetrans mission toposition 005C.
The funct ionofthe electric parking brakeand
the parking lockisdependent onthe on-board
voltage.
If the on-board voltageislow orifthere isa
system malfunct ion:
R the electric parking brakemaynotbe
applied incert aincircumst ances,or
R itmay nolonger bepossible toshift the
trans mission toposition 005D
Switch offnon- essent ialconsumer s,e.g. the
radio.
Deact ivatetheautomatic lockingfeature
before thevehicle istowed (Ypage 199). You
could otherwise belocked outwhen pushing
or towing thevehicle. <002C0051005600570044004F004F004C0051004A001200550048005000520059
004C0051004A>
thetowing eye
Installing thetowing eye The
bracket sfor the screw-in towingeyeare
located inthe bumpers. Theyareatthe rear
and atthe front ,under covers 0043.
X Remove thetowing eyefrom thestowage
space. The
towing eyeislocated withthevehicle
tool kitunder thecargo compart mentfloor
(Y page 288).
Vehicles withtheTIREFIT kit:the towing eye
is beneath thetire inflation compressor
(Y page 288).
X Press themark oncover 0043inwards inthe
direction ofthe arrow.
X Take cover 0043offthe opening.
X Scr ew inthe towing eyeclock wisetothe
stop.
Removing thetowing eye X
Unsc rewand remove thetowing eye.
X Attach cover 0043tothe bumper andpress
until itengages.
X Place thetowing eyeinthe stowage well
beneath thecargo compart mentfloorinthe
cargo compart ment(Ypage 288).
X Vehicles withtheTIREFIT kit:put back the
tire inflation compressor (Ypage 288). Towing
thevehicle withthefront
axle raised
Observe theimportant safetynoteswhen tow-
ing your vehicle withthefront axleraised
(Y page 299).
Only vehicles without4MATICcanbe
towed withthefront axleraised.
! Vehicles
with4MATI Cmust notbetowed
with either thefront orthe rear axle raised,
as doing sowill damage thetrans mission.
Vehicles with4MATI Cmay either betowed
away withboth axles onthe ground orbe loa-
ded upand trans ported.
! The
ignition mustbeswitched offifthe
vehicle isbeing towed withthefront axle
raised. Otherwise, ESP®
may intervene and
damage thebrake system.
X On
vehicles withKEYL ESS-GO orthe
KEYL ESS-GO startfunction: youmust use
the Smart Keyinstead ofthe Start /Stopbut-
ton (Ypage 126).
X Make surethatthevehicle isstation ary.
X Turn theSmart Keytoposition 0048inthe igni-
tion lock. 300
Towing
andtow-sta rtingBr eakdown assistance

X
When thevehicle isstation ary,depress the
brake pedalandkeep itdepressed.
X Shift theautomatic transmission toposition
005D.
X Release thebrake pedal.
X Release theelectr icparking brake.
X Switc hoff the automatic locking
(Y page 199).
X Switc hon the hazard warning lamps
(Y page 104).
X Turn theSmart Keyinthe ignition lockto
position 005Aand leave theSmart Keyinthe
ignition lock. Towing
avehicle withboth axles on
the ground
It is importan tthat youobserve thesafety
inst ruction swhen towing awayyourvehicle
(Y page 299).
X On
vehicles withKEYLE SS-GO orthe
KEYLE SS-GO startfunction: youmust use
the Smart Keyinstead ofthe Start/S topbut-
ton (Ypage 126).
The automatic transmission automatically
shifts toposition 005Dwhen youopen thedriv-
er's orfron t-passenger doororwhen you
remove theSmart Keyfrom theignition lock.In
order toensure thattheautomatic transmis-
sion stays inposition 005Cwhen towing away
the vehicle, youmust observe thefollowing
points :
X Make surethatthevehicle isstation ary.
X Turn theSmart Keytoposition 0048inthe igni-
tion lock.
X Depress andhold thebrake pedal.
X Shift theautomatic transmission toposition
005C.
X Leave theSmart Keyinposition 0048inthe
ignition lock.
X Release thebrake pedal.
X Release theelectr icparking brake.
X Switc hon the hazard warning lamps
(Y page 104).
i In
order tosignal achange ofdirect ion
when towing thevehicle withthehazard
warning lampsswitched on,use thecombi-
nation switch asusual. Inthis case, onlythe
indicator lampsforthe direct ionoftravel flash.
Afterresett ingthe combin ation
switch, thehazard warning lampstarts
flashing again. Perm
ittedtowing methods
Mercedes- Benzrecomm endstransportin gyour
vehicle inthe case ofabreakdown, ratherthan
towing itaway.
When towing away,useatowing ropeora
towing barwith both axles onthe ground. Do
not use anytow barsystems. Tr
anspor tingthevehicle
Vehicles withautomat ictransmission !
When
thevehicle isloaded fortran sport,
the fron tand rear axles mustbestation ary
and onthe same transportat ionvehicle.
Position ingover theconn ection pointofthe
tran sport vehicle isnot permitt ed.The drive
train mayotherwise bedamaged. All
vehicles !
You
may onlysecure thevehicle bythe
wheels, notbyparts ofthe vehicle suchas
axle orsteerin gcompon ents.Other wise, the
vehicle couldbedamaged.
X Turn theSmart Keytoposition 0048inthe igni-
tion lock (Ypage 125).
X Shift thetran smission toposition 005C.
As soon asthe vehicle hasbeen loaded:
X Preven tthe vehicle fromrolling awayby
applying theelectr icparking brake.
X Shift thetran smission toposition 005D. Towing
andtow-sta rting
301Breakdown assistance Z

X
Turn theSmart Keytoposition 005Ainthe igni-
tion lock andremove it.
X Secure thevehicle.
The towing eyecan beused topull thevehicle
ont oatrailer ortrans porter fortrans portin g
purposes. Notes
on4MATIC vehicles
! Vehicles
with4MATI Cmust notbetowed
with either thefront orthe rear axle raised,
as doing sowill damage thetrans mission.
Vehicles with4MATI Cmay onlyeither be
towed awaywithboth axles onthe ground or
be loaded upand trans ported.
If the vehicle's transmission, front,or rear axle
is damaged, havethevehicle transported ona
truck ortrailer.
In the event ofdam agetothe electrical
system:
If the battery isdefect ive,theautomatic trans-
mission willbelocked inposition 005D.Toshift
the automatic transmission toposition 005C,you
must provide powertothe vehicle's on-board
electric alsystem inthe same wayaswhen
jump-st arting(Ypage 296).
Have thevehicle transported onatrans porter
or trailer. Tow-star
ting(emergency engine
star ting)
! Vehicles
withautomatic transmission must
not betow-st arted. Youcould otherwise
damage theautomatic transmission.
i You
canfind inform ationon"Jump-start-
ing" under (Ypage 296). Fuses
Import
antsafety notes G
WARNIN
G
If you manipulate orbridge afaulty fuseorif
you replace itwith afuse withahigher
amperage, theelectric cablescouldbeover-
loaded. Thiscould result inafire. There isa
risk ofan accident andinjury. Always
replace faultyfuseswiththespeci-
fied new fuses having thecorrec tamperage.
! Only
usefuses thathave been approved
for Mercedes- Benzvehicles andwhich have
the correc tfuse rating forthe system con-
cern ed.Only usefuses marked withan"S".
Otherwise, componentsorsystems couldbe
damaged.
! Make
surethatnomoisture canenter the
fuse boxwhen thecover isopen.
! When
closing thecover, makesurethatit
is lying correc tlyon the fuse box. Moisture
seeping inor dirt could otherwise impairthe
operation ofthe fuses.
The fuses inyour vehicle servetoclose down
faulty circuits. Ifafuse blows, allthe compo-
nent son the circuit andtheir functionsstop
operating.
Blown fusesmustbereplaced withfuses of
the same rating, whichyoucan recogn izeby
the color andvalue. Thefuse ratings, and
other items ofinform ationtobe complied with
are, listed inthe fuse allocation chart.
The fuse allocation chartisin the fuse boxin
the front -passenger footwell(Ypage 303).
If anewly insertedfuse alsoblows, havethe
cause traced andrectified ataqualified spe-
cialist workshop, e.g.anauthorized Mercedes-
Benz Center. Before
changing afuse
X Secure thevehicle against rollingaway
(Y page 145).
X Switch offallelectric alconsumer s.
X Vehicles withoutKEYLESS-GO: remove
the Smart Keyfrom theignition lock.
X Vehicles
withKEYL ESS-GO start-func-
tion orKEYL ESS-GO: openthedriver's
door.
The vehicle electron icsare now inposition
005A. This isthe same asthe Smart Keybeing
removed fromtheignition.
The fuses arelocated invarious fuseboxes:
R Fuse boxinthe engine compart mentonthe
left- hand sideofthe vehicle, whenviewed in
the direction oftravel
R Fuse boxinthe front -passenger footwell 302
FusesBr
eakdown assistance