2020 MERCEDES-BENZ GLA SUV Owner's Manual

Note
son using the cargo compart-
men t Ma
king thebest useof your car gocom part-
men t:
R Yo ucan increase the load cap acityby
ad jus ting thebackre stto the cargopositio n
(Y page 255 ).
R Th eload area can belength enedby folding
for wa rdthe folding backre stof the front-
pa sse nge rse at (Y page 253 )and thecorre-
sp ond ingbackre stinthe rear.
Fo ldi ng the rearse at bac krestforwa rd
and back Fo
ldi ng the rearse at bac krests forwa rd X
Fu lly ins ert the backre sthead res traints if
nece ssary(Y page 96) .
X Mo vethe driver 'sor fro nt-pa ssenge rse at
for wa rdifnece ssary.
X Pu llle ft-ha ndorrigh t-ha ndrelease han-
dl e 0044 ofthe seat backre stfor wa rd.
Co rre spond ingseat backre st0043 isrel eased.
X Fol dba ckre st0043 forwa rd.
X Mo vethe driver 'sor fro nt-pa ssenge rse at
ba ck ifnece ssary. X
Inse rtthe seat beltinto seat-b eltho lder 0043.
Fo ldi ng the rearse at bac krestbac k
! Ma
kesure tha tthe seat beltdo es not
be com etra pped when folding the rearse at
ba ckre stback. Othe rwise, itcou ldbe dam-
ag ed . X
Mo vethe driver 'sor fro nt-pa ssenge rse at
for wa rdifnece ssary.
X Fol dse at backre st0043 back unti lit eng ages.
Re dlock sta tus indicator 0044isno longe r
vi si bl e.
X Adju stthe head res traints ifnece ssary
(Y page 96).
X Mo vethe driver 'sor fro nt-pa ssenge rse at
ba ck ifnece ssary.
Ad justi ngthe angleof the rearse at
bac krests (cargo position ) Sto
wag ear ea s
255Stowag ean dfe ature s Z

Vehicles
withthecargo compartment pack-
age: toenlarge thecargo compartment, you
can adjust therear seat backrests toa15°
steeper angle(cargo position).
X Fold theseat backrest forward
(Y page 255).
X Move handle 0043inthe direction ofthe
arrow.
X Push backseatbackrest 0044asfar ashan-
dle 0043until thebackrest engages.
The backrest isnow inthe cargo position. Securing
loads
Cargo tie-down rings Observe
thefollow ingnotes onsecuring loads:
R Observe theload ingguid elines
(Y page 251).
R Secure theload using thecargo tie-down
rings.
R Distribute theload onthe cargo tie-down
rings evenly.
R Do not use elastic strapsornets tosecure a
load ,as these areonly intended asan anti-
slip protection forlight loads.
R Do not route tie-downs acrosssharpedges
or corners.
R Pad sharp edges forprotection. 0043
Cargo tie-down rings
Bag hook G
WARNING
The bag hooks cannot restrain heavyobjects
or items oflugga ge.Objects oritems oflug-
gage could beflung around andthereby hit vehicle
occupants whenbraking orabrup tly
changing directions. Thereisarisk ofinjury.
Only hang lightobjects onthe bag hooks.
Never hanghard, sharp-edged orfragile
objects onthe bag hooks.
! The
bag hook canbear amaximum loadof
6.6lbs (3kg)andshould notbeused to
secure aload . 0043
Bag hook Parcel
shelf
! The
maximum loadwhich maybeplaced
on the parcel shelfis3.3 lbs(1.5kg). X
To remove: detachstraps0043from thetail-
gate.
X Fold theparcel shelfdownwa rds.
X Pull theparcel shelfouttothe rear 0044.
X To install: placetheparcel shelfonthe
guid erails onthe left and right.
X Push theparcel shelfevenly forwards using
both hands untilitengages.
X Fold theparcel shelfup.
X Att ach straps 0043tothe tailga te. 256
Stowage
areasStowage andfeatur es

Stowage
wellunder thecargo com-
par tment floor
Import antsafety notes G
WARNING
If you drive when thecargo compartmen t
floor isopen, object scould beflung around,
thus strikin gvehicle occupants. Thereisa
risk ofinjury, particularly inthe event ofsud-
den braking orasudden changeindirection.
Always closethecargo compartmen tfloor
before ajourney.
! The
maximum loadcapacity ofthe stow-
age well under thecargo compartmen tfloor
is 55 lbs (25 kg).
There isastowage areaforTIREFIT, thevehi-
cle tool kit,afolding box,etc.underneath the
cargo compartmen tfloor.
Opening/c losingthecargo compar t-
ment floor X
To open: openthetailgate.
X Unlock thecargo compartmen tfloor.
X Holding ribbing0044,press handle 0043down-
wards.
Handle 0043folds up. X
Using handle 0043,swing thecargo compart-
ment floorupwa rdsasfar asside flaps 0087,
then overcome theresistance offlaps 0087.
X Place thecargo compartmen tfloor onside
flaps 0087. Roof
carrier
Import antsafety notes G
WARNING
When youload theroof, thecent erofgravity
of the vehicle risesandtheusual driving
characterist ics,aswell assteering andbrak-
ing, change. Thevehicle tiltsmore severely
when corner ingand may react more slug-
gishly tosteering input.
If you exceed themaximum roofload, the
driving characterist ics,aswell asthe steer-
ing and braking, willbegreatly impaired.
There isarisk ofan accident.
Adjust yourdriving styleandnever exceed
the maximum roofload.
! Mercedes-B
enzrecommen dsthat youonly
use roof carriers thathave been tested and
approved forMercedes-B enzvehicles. This
helps toprevent damage tothe vehicle.
Position theload onthe roof rack insuch a
way that thevehicle willnotsustain damage
even when itis in motion.
Ensure that,depending onthe vehicle's
equipment, youcan raise thepanorama roof
with power tilt/sliding panelfullyandopen
the tailgate fullywhen theroof carrier is
installed. Stowage
areas
257Stowage andfeatu res Z

You
willfindinf ormat iononthe maxim umroof
load inthe "Techn icaldata" section
(Y page 341).
An incorre ctly secur edroof carrierorroof load
may becom edetac hedfrom thevehic le.You
must therefo reensur ethat youobserv ethe
roof carriermanuf acturer's installation instruc-
tion s.
Att aching theroof carrier X
Sec ure theroof carriertothe roof rails. In
doing so,observ ethe manuf acturer's instal-
lation instruct ions . Featu
res Cup
holder
Imp ortant safet ynotes G
WARN
ING
The cup holder cannot hold acon tain er
secur ewhilst traveling .If you useacup
holder whilsttraveling ,the contain ermay be
flung around andliquid maybespilled. The
vehic leocc upant smay comeint ocon tact
with theliquid andifit is hot ,the ymay be
scalded. Youmay bedistr actedfrom the
tr affic condition sand youcould losecontrol
of the vehic le.There isarisk ofan accid ent
and injury.
Only usethecup holder whenthevehic leis
stat ionar y.Only usethecup holder forcon -
tain ersofthe right size.Always closethe
con tain er,part icularly ifthe liquid ishot . G
WARN
ING
The heatin gelemen tsof the cup holder can
becom every hot.You could burnyourself on
the m.
There isarisk ofinjury.
Do not touc hthe hot heatin gelemen tsof
the cup holder. Alwaysmakesurethatchil-
dren cannot acce ssthe hot heatin gele-
men tsof the cup holder. Neverleavechil-
dren unsuper visedinthe vehic le. G
WARN
ING
If you transpo rtobje ctsin the vehic leint e-
rior and theseare not adequately secured,
the ycould sliporbe flung around and
the reby strike vehic leocc upant s.In addi-
tion ,cup holders ,open stowage spaces and
mobile phonebrack etsmay notalways be
able tohold theobje ctsplaced inthe min
the even tof an accid ent.There isarisk of
inj ury, particularly inthe even tof sharp
brak ingorsudden changesofdirec tion.
R Always stowobje ctsin such away that
the ycan not betos sed about inthe seor
similar situations.
R Always makesurethatobjectsdo not pro-
tr ude outofthe stowage spaces ,luggage
net sor sto wage nets.
R En sure thatclosable stowage spaces are
shut befor ebeginn ingyour journey.
R Always stowand secur eheavy, hard,poin-
ted, sharp- edged, fragileorlarge objects
in the cargo compartmen t.
! Only
usethecup holders forcon tain ersof
the right sizeandwhich havelids.The
drin kscould otherwise spill.
Obser vethe loading guidelines (Ypage 251).
The stowage compartmen tsinthe doors pro-
vide space forbott les:
R fron t:capacit yup to34 fl.oz. (1.0 l)
R rear: capacit yup to17 fl.oz. (0.5 l)
Cup holder inthefront center console 0043
Cup holder 258
Featu
resStowage andfeatures

The
cup holder andtherubber matunderneath
can beremoved forcleaning. Cleanthemwith
clean, lukewarm wateronly.
X To remove: carefullypullinupper section s
of cup holder 0043onthe driver's andfront -
passenger sidesuntiltheyrelease.
X Lift the cup holder upwards 0044until itcan
be removed. X
To install: insertcupholder intolateral
curved sections0044 inthe stowage compart-
ment .Insert thecup holder sothat the
wedge ofthe upper section ofcup holder 0043
faces forwards.
X Press thecup holder downwards untilit
engages onthe right andleft-hand sides.
Cup holder inthe rear seat armrest !
Do
not siton orsupport yourbody weight
on the rear seat armrest whenitis folded
down, asyou could otherwise damageit.
! Close
thecup holder before folding the
rear seat armrest up.Otherwise, thecup
holder couldbedamaged. X
Fold down therear seat armrest.
X To open: pressthefront ofcup holder 0043
or 0044.
Cup holder 0043or0044 exten dsautomatically.
X To close: slidecupholder 0043or0044 back
until itengages. Sun
visors
Overview G
WARNIN
G
If the mirror coverofthe vanity mirror isfol-
ded upwhen thevehicle isin motion ,you
could beblinded byincident light.There isa
risk ofan accident .
Always keepthemirror coverfolded down
while driving. 0043
Mirror light
0044 Brack et
0087 Retaining clip,e.g.foracar park ticket
0085 Vanity mirror
0083 Mirror cover Featur
es
259Stowage andfeatu res Z

Vani
tymirro rin the sun viso r Mi
rror light 0043onlyfunc tions ifthe sunvis oris
cli pp ed into bracket 0044and mirror cove r0083
ha sbe en foldedup .
Gla refrom theside X
Fol ddo wn the sunvis or.
X Pu llthe sunvis oroutof reta iner0044.
X Swi ngthe sunvis ortothe side . As
htray
Fro ntashtray !
The
stow agespa ceund erthe ashtra yis
not heatres istant. Beforeplaci ng lit cig a-
rette sin the ashtra y,make sure tha tthe
as htra yis pro perly enga ged.Othe rwise, the
stow agespa cecou ldbe dama ged . X
Vehi
cles with asto wage compartmen t
co ver:pre ssthe lowe rsecti onofcove r0043.
The stow agecomp artmentopens.
X To remo vethe inse rt: lift ins ert 0087up0044
and out.
X To re-i nstall the inse rt: pre ssins ert 0087
into theholderunti lit enga ges.
i If
yo urem ove theashtra yins ert, youcan
us ethe resulting comp artmentforstow age. Rear
compartmen tashtray X
To ope n:pullcove r0087 outby its top edge.
X To remo ve:pu llins ert 0044byrece ss0043 in
the directi onofarr ow 0085unti lit au dibly
rel eases .
X Lif tins ert 0044upand out.
X To instal lthe inse rt: installins ert 0044from
ab ove into theholderand pressdown unti lit
enga ges. Ci
gare ttelighte r G
WAR
NING
Yo ucan burn yoursel fif yo utou chthe hot
hea ting eleme ntor the socke tof the ciga-
rette lighte r.
In additio n,flamma ble ma teri alscan ignite
if:
R the hot cigare tte lighte rfal ls
R achi ldhol dsthe hot cigare tte lighte rto
ob jects, forexa mpl e
The reisaris kof fireand injury.
Alw ayshol dthe cigare tte lighte rby the
knob. Alwaysma kesure tha tthe cigare tte
li ghte ris ou tof rea chofchi ldren. Never
le ave children unsupervi sed inthe vehicle.
Yo ur atte ntionmu stalwa ysbe focu sedonthe
traf ficcond itions. Onlyus ethe cigare tte
li ghte rwh en roa dand trafficcond itions per-
mit. 26
0 Fe
aturesSto wag ean dfe ature s

X
Turn theSmart Keytoposition 0048inthe igni-
tion lock (Ypage 125).
X Vehicles
withastowage compartment
cover: pressthelower section ofcover 0043.
The stowage compartmentopens.
X Press incigarett elighter 0044.
Cigarette lighter0044will pop outautomati-
cally when theheating element isred-hot . 12
Vsockets
General notes X
Turn theSmart Keytoposition 0047inthe igni-
tion lock (Ypage 125).
The socket scan beused foraccessories with
a maximum drawof180 W(15 A).Acc essories
include suchitems aschargers formobile
phones.
If you usethesocket sfor long periods when
the engine isswitched off,thebattery maydis-
charge.
An emergenc ycut- out ensures thattheon-
board voltage doesnotdrop toolow. Ifthe on-
board voltage istoo low, thepower tothe
socket sis automatically cut.This ensures that
there issufficient powertostart theengine.
Socket inthe front center console X
Vehicles
withastowage compartment
cover: pressthelower section ofthe cover.
The stowage compartmentopens.
X Lift upthe cover ofthe socket . Socket
inthe rear passenger compart-
ment center console X
Pull thecover outbythe top ofthe handle
edge.
X Lift upthe cover ofthe socket .
Socket inthe cargo compar tment X
Lift upthe cover ofsocket 0043. Mercedes
meconnec t
General notes A
license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated and
operational. Toregister, pressthe00D9 MB
Info callbutton .If any ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation ,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes- BenzCustomer Assistance
Center at1-8 00-FOR-ME RCedes
(1-80 0-367-6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
Short lyafter successfully registeringwith the
service, auser IDand password willbesent to
you bypost.
USA only: youcan usethis password tolog
onto theMercedes meconn ectarea under
"Owners Online"athtt p://www.mbusa. com. Featur
es
261Stowage andfeatu res Z

The
system isavailabl eif:
R ithas been activated andisoperational
R the correspon dingmobile phonenetwork is
availabl efor trans mittingdata tothe Cus-
tomer Center
R aservice subscription isavailabl e
R the start erbattery issufficient lycharged
i Deter mining thelocation ofthe vehicle on
a map isonly possible if:
R GPS reception isavailabl e
R the vehicle position canbeforwarded to
the Customer AssistanceCenter
The Mercedes meconnec tsystem To
adjust thevolume duringacall, proceed as
follows:
X Press the0081 or0082 button onthe multi-
funct ionsteerin gwheel.
or X Use themultimedia system'svolumecon-
trol.
The system offersvarious services, e.g.:
R Automat icand manual emergenc ycall
R Roadside Assistancecall
R MB Info call
USA only: youcan find inform ationanda
description ofall availabl efeatures under
"Owners Online"athtt p:// www.mbusa.com.
System self-test Aft
eryou have switched onthe ignition, the
system carriesoutaself-diagnosis.
A malfunct ioninthe system hasbeen detec-
ted ifone ofthe following occurs:
R The indicator lampinthe SOS button does
not come onduring thesystem self-test.
R The indicator lampinthe 0052 Roadside
Assist ancecallbutton doesnotlight updur-
ing self-diagnosis ofthe system.
R The indicator lampinthe 00D9 MBInfo call
button doesnotlight upduring self-diagno-
sis ofthe system. R
The indicator lampinone ormore ofthe fol-
lowing buttonscont inues tolight upred
after thesystem self-diagnosis:
- SOS button
- 0052 Roadside Assistancecallbutton
- 00D9 MBInfo callbutton
R Aft erthe system self-diagnosis, theInoper‐ Inoper‐
ative ative
orService NotActivated Service
NotActivated mes-
sage appears inthe multifunct iondisplay .
If amalfunct ionisindicated asoutlined above,
the system maynotoperate asexpect ed.In
the event ofan emergenc y,help willhave to
be summoned byother means.
Have thesystem checkedatthe nearest
Mercedes- BenzServic eCenter orcont actthe
following servicehotlines:
R USA: Mercedes- BenzCustomer Assistance
Center at1-8 00-FOR-ME RCedes
(1-80 0-367-6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
Emergency call Import
antsafety notes G
WARNING
It can bedangerous toremain inthe vehicle,
even ifyou have pressed theSOS button in
an emergenc yif:
R you seesmoke insideoroutside ofthe
vehicle, e.g.ifthere isafire after anacci-
dent
R the vehicle ison adangerous sectionof
road
R the vehicle isnot visible orcann oteasily
be seen byother roadusers, particularly
when darkorinpoor visibility conditions
There isarisk ofan accident andinjury.
Leave thevehicle immediately inthis orsim-
ilar situations assoon asitis safe todo so.
Move toasafe location alongwithother
vehicle occupant s.In such situations, secure
the vehicle inaccordanc ewith national regu-
lations, e.g. with awarning triangle.
A license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated and 262
Featur
esStowage andfeatu res