2020 MERCEDES-BENZ GLA SUV Owner's Manual

Dep
ressing the brakeand pushi ng the DIRECT
SELEC Tlever upordown disen gage sthe park-
ing lock. The transmi ssion isin neu tral005C.
At transmi ssion fluidtemp eratures below 00F84 ‡
(00F8 20 †),yo ucan onlyshi ftou tof park positio n
005D into anothertra nsmi ssion positio nwh en
the engineisrunning .
In ord erto shi ftfro mpark positio n005D directl y
into 005Eor005B:
R de pre ssthe brakepedaland
R pu sh the DIRECT SELEC Tlever upordown
pa st the first po int ofres istance
En gag ingpark position Pauto mati-
ca lly Pa
rk positio n005D isau toma tically eng aged if:
R yousw itch offthe engineusing the Sma rt-
Key and remove theSma rtKey
R yousw itch offthe engineusing the Sma rt-
Key orusing the Star t/Stop button and
op en the driver 'sdo or orfro nt-pa ssenge r
do or
R youop en the driver 'sdo or wh en the vehicle
is sta tionar yor wh en drivin gat aver ylo w
sp ee dand thetransmi ssion isin po sitio n005B
or 005E
In certa insitua tions, the automa tictransmi s-
si on shifts automa tically to tra nsmi ssion posi-
tio n005D ifthe HOLD functio nor Activ eDis -
tance AssistDISTR ONICis acti vated .Ob ser ve
the informa tionon the HOLD functio n
(Y page 166 )and onActiv eDis tance Assist
DISTR ONIC(Y page 162 ).
En gag ingrev ersege ar R !
Onl
ymov ethe automa tictransmi ssion to
005E when the vehicleis sta tionar y.
X Dep ressthe brakeand keepit pre sse d.
X Pu sh the DIRECT SELEC Tlever uppast the
fir st po int ofres istance .
The ECO start/sto pfu nctio nis not availabl e
wh en rev ers ege ar iseng aged .Fur therinfo r-
ma tionon the ECO start/sto pfu nctio n
(Y page 129 ). Shi
ftin gto neutral N G
WA
RNING
If chi ldren areleft uns uperv ised inthe vehi-
cle ,the ycou ld:
R op era tethe vehicle's equipme nt
Add itiona lly, chi ldren couldset the vehiclein
moti onif,for exa mpl e,the y:
R rel ease the parkin gbra ke
R shi ftthe automa tictransmi ssion outof
pa rk positio n005D
R sta rtthe engine
The reisaris kof an acc ident and injury.
Nev erleav echi ldren orani ma lsuna ttend ed
in the vehicle.
Wh enleav ing the vehicle, alwa ystake the
Sma rtKeywi th youand lock the vehicle. Thi s
al so appliesfor the DigitalVeh icleKey ifthe
"Di gital Veh icleKey "fu nctio nis acti vated via
Me rced esme conne ct.
X Ifthe transmi ssion isin po sitio n005B or005E:
pu sh the DIRECT SELEC Tlever upordown
to the first po int ofres istance .
X Ifthe transmi ssion isin po sitio n005D:
de pre ssthe brakepedaland push the
DIR ECT SELEC Tlever upordown tothe first
po int ofres istance .
If yo usw itch theengineoffwith the transmi s-
si on inpo sitio n005E or005B, theautoma tictrans-
mis sion shifts to005C automa tically.
With theSmartK ey:if yo uthe nop en the driv-
er' sdo or orthe front-pa ssenge rdo or or
rem ove theSma rtKeyfro mthe igniti on, the
au toma tictransmi ssion shifts to005D automa ti-
cal ly.
With theStart/ Stopbutto n:ifyo uthe nop en
the driver 'sdo or orthe front-pa ssenge rdo or,
the automa tictransmi ssion shifts to005D auto-
ma tica lly.
If yo uwa ntthe automa tictransmi ssion to
rem ain in neu tral005C, e.g.wh en havin gthe
veh iclecle ane din an automa ticcar wash with
a tow ingsystem :
X Veh
icle swi th the Start-S topbutto n:
rem ove theStar t-Stop button fromthe igni-
tio nlock.
X Inse rtthe Sma rtKeyinto theigniti onlock. Au
tomati ctrans mission
135Dr ivi ng andparki ng Z

X
All veh icles: switchtheign ition on.
X De pre ssthebrak epedal andkeep it
depr essed.
X En gage neutr al005C.
X Release thebrak epedal.
X Release theelec tric park ingbrak e.
X Swit choff theign ition and leave theSm art-
Key intheign ition lock.
Enga gingdrive pos ition D X
Ifth etrans mis sion isin posi tion005E or005C:
push theDI RECT SELECT leve rdown past
th efir st poin tof res istanc e.
X Ifth etrans mis sion isin posi tion005D:
depr essthebrak epedal andpush the
DI RECT SELECT leve rdown pastthefir st
poin tof res istanc e. Select
orlever (Mercedes -AMGvehi -
cles)
Over view oftrans mission positions 005D
Park positionwit hpark inglock
005E Rever segear
005C Neut ral
005B Drive
Tr ans mission position and drive pro-
gr am displa y The
curren ttr ans mis sion positionand drive
pro gram appear inthemult ifunction displ ay. 0043
Tran smissio nposi tiondispl ay
0044 Drive program display
If th etrans mis sion positiondispl ayinthemul-
tif unc tiondispl ayisno twork ing,you should
pull away carefull yto check whet herthe
desir edtrans mis sion positionis en gaged .Ide-
ally, youshould sele cttrans mis sion position
005B and drivepro gram Cor S.
Enga gingpark pos ition P X
When theveh icle isstatio nary,pre ssbut -
to n0043.
Enga gingreversegear R !
On
lymov eth eauto matictrans mis sion to
005E when theveh icle isstatio nary.
X De pre ssthebrak eand keep itpre sse d.
X Push thesele ctor leve rfor wards pastthe
fir st poin tof res istanc e. 136
Aut
oma tictrans missionDriv ingand parking

Trans
mission pos ition s 0045 Park
position
Thi spre vents thevehiclefro mrol l-
ing away when stop ped.
Onl yshi ftthe transmi ssion toposi-
tio n005D when the vehicleis sta tion-
ar y. The parkin glock sho uld not be
us ed asabra kewhen parkin g.
Alw aysap plythe electro nicparkin g
bra keinad ditio nto the parkin glock
in ord erto sec urethe vehicle.
In the eventofama lfunctio nof the
veh icle's electro nics,the transmi s-
si on maylo ck inpo sitio n005D. Have
the vehicleelectro nicschecked
imm ediatel yat aqu alifi ed speci alist
wo rksh op.
Pa rk positio n005D isau toma tically
eng aged if:
R yousw itch offthe engineusing
the Sma rtKeyand remove the
Sma rtKey
R yousw itch offthe engineusing
the Sma rtKeyor using the Star t/
Stop button andopen the driver 's
do or orfro nt-pa ssenge rdo or
R youop en the driver 'sdo or wh en
the vehicleis sta tionar yor wh en
dri vin gat aver ylo w sp ee dand
the transmi ssion isin po sitio n005B
or 005E 0046 Rev
ersege ar
Onl yshi ftthe transmi ssion into
po sitio n005E when the vehicleis sta -
tio nar y. 0044 Neu
tral
Do not shiftthe transmi ssion to005C
wh ile dri vin g.The automa tictrans-
mis sion cou ldothe rwise be dam-
ag ed .
No powe ris tra nsmi ttedfromthe
eng inetothe drive wheels.
Re leas ing the brakes willal lo w yo u
to mov ethe vehiclefre ely, e.g .to
pu sh itor tow it.
If ESP ®
is de acti vated orfaulty: shift
the transmi ssion topositio n005C if
the vehicleis in da nge rof ski dding ,
e.g .on icy roads.
If yo usw itch theengineoffwith the
tra nsmi ssion inpo sitio n005E or005B,
the automa tictransmi ssion shifts to
005C automa tically.
! Co
asting inneu tral005C may
cau sedama getothe drive train. 003A Dri
ve
The automa tictransmi ssion
cha nge sge ar automa tically. All
for wa rdgearsar eav ailabl e. Dri
ving tips
Ch ang ingge ar The
automa tictransmi ssion shifts thro ughthe
ind ividu alge arsau toma tically wh en itis in
tra nsmi ssion positio n005B. Thisau toma ticgear
shi fting behavio ris de term inedby :
R the selecte ddri ve pro gram
R the positio nof the accelera tor pedal
R the roadsp ee d
Ac celerator pedalpos ition Yo
ur sty leof dri vin ginfl uences howtheauto-
ma tic transmi ssion shifts gear:
R little thro ttle:ea rly upshi fts
R mor ethro ttle:la te upshi fts Au
tomati ctrans mission
137Dr ivi ng andparki ng Z

Holdi
ngthe vehi clestationary on
uphill gradien ts G
WARNING
If the clutch overhe ats,theelectronic man-
age ment system isau tomatica llydea ctiva-
ted. This interrup tsthe pow ertransmissi on.
The vehicl emay ,for exampl e,roll back-
war dson grad ients. There isarisk ofan
accide nt.
Never holdthevehicl estationa ryon uph ill
grad ients bydepre ssing theaccele rator.
The clutch mayoverhe atifyou hold thevehi-
cle stationa ryon uph illgrad ients bydepre ss-
ing the accele ratorpedal.If the clutch over-
hea ts,awar ning tone sound s.
All vehi cles(ex cept Merce des-AMGvehi -
cle s): the Stop Vehicle Shiftto'P' Stop
Vehicle Shiftto'P'
Leave Engine Running Leave
Engine Running displaymessa ge
app ears inthe multi function display.You will
only beableto continue yourjourney oncethe
clutch hascoole ddow nand thedisp laymes-
sage inthe multi function displayhas disap-
pea red.
Merce des-AMGvehi cles:the Trans. Oil Trans.
Oil
Overhea tedDrive onwith Care Overhea
tedDrive onwith Caredisplay
messa geapp ears inthe multi function display.
Do not hold thevehicl estationa ryon uph ill
grad ients bydepre ssing theaccele ratorpedal.
Instead, onlyever hold thevehicl estationa ry
on uph illgrad ients by:
R depre ssing thebrake pedal
R activa tingtheHOLD function
R engag ingthe electric parkingbrake
Ki ckdow n Use
kickdown formaximu maccele ration.
X Depress theaccele ratorpedalbey ond the
pressu repoint.
The automatic transmissi onshifts toalow er
gea rdepe nding onthe engine speed.
X Ease offthe accele ratorpedalonce the
desi redspee dis reache d.
The automatic transmissi onshifts backup.
Merce des-AMGvehi cles:itis only possi ble
to use kickdown inthe automatic drivepro-
gram andthetempora rymanua ldrive progra m
M. When manua ldrive progra mM isperma -
nently activated,kickdown isnot possi ble. For
further informa tiononkickdown inmanua l
drive progra mM (Y pag e142) .
Rocki ngthe vehi clefree Shifting
backandforth betwe entransmissi on
posi tions 005Band 005Ecan help tofree upthe
vehicl eif it gets stuck inmud orsnow. The
vehicl e'sengine management system limits
the spee dto amaximu mof 5mph (9km/h)
when shifting backandforth. Toshift repea t-
edl ybetwe entransmissi onposi tions 005Band
005E, move theDIRECT SELECT leverup and
dow npas tthe point ofresis tance. Drive
programs
Al lvehi cles(ex cept Merce des-AMG
vehi cles) Drive
program C(Co mfort)
Drive progra mCis chara cterized bythe follow-
ing:
R the vehicl edel ivers comfortabl e,economica l
handl ingchara cteristics.
R the vehicl epul lsawa ymore gently in
forwa rdand reverse gears,unle ssthe accel-
erator pedalis depre ssedfully.
R the vehicl ehas impro veddrivi ngstabi lity,
for exampl eon slippery roadsurfaces.
R optima lfuel consumpti onresu lting from the
au tomatic transmissi onshifting upsooner.
The vehicl eis drive nin the low engine speed
range andthewhee lsare less likelyto spin.
Drive program S(Spo rt)
Drive progra mSis chara cterized bythe follow-
ing:
R sporty engine settings.
R the automatic transmissi onshifts uplater.
The fuel consumpti onpossi blybeing high er
as aresu ltof the later automatic transmis-
sion shift points.
Drive program I(I ndivi dual)
In drive progra mIthe followi ngprope rtiesof
the drive progra mcan besele cted:
R the drive (engineand transmissi onmanag e-
ment)
R the steering 138
Automatic
transmissio nDrivingand parking

R
the availabi lity of the ECO start/sto pfu nc-
tio n
R the clima tecontro l
Info rma tionab ou tconfi gurin gdri ve pro gramI
wi th the multimed iasyste mcan befou ndin
the DigitalOp era tor' sMa nua l.
i To
perma nentl yse lect the gearsin dri ve
pro gramIus ing the steering wheelpa dd le
shi fter s,select the M(ma nual)se tting for
the drive.
Off road driveprog ram
The Off-roa ddri ve pro gramischa racteri zed
by the followi ng:
R the vehicleexh ibits optim aldri vin gcha rac-
teri stics on easily neg otiableoff -roa dter-
ra in.
Dri veprog ramE(E co no my)
Dri vepro gramEis cha racteri zedbythe follow-
ing :
R comf ort-oriented enginesetting s.
R op tim alfuel cons umption resulting fromthe
au toma tictransmi ssion shiftin gup soo ner.
R the vehiclepu lls aw ay mor ege ntly in
for wa rdand revers ege ars, unl essthe accel-
era tor pedalis de pre sse dfu lly.
R the vehicleha sim pro ved drivin gsta bility,
for exa mpl eon slip pe ry roa dsu rfa ces .
R the automa tictransmi ssion shiftin gup
soo ner. Thisres ults inthe vehiclebe ing
dri ven atlowe reng inespee ds and the
wh eelsbe ing less likel yto spin.
R glid ing mod eis acti vated automa tically
wh en eng ine-inte rnalcond itions arefu lfilled
and theaccelera tor isnot depre sse d.At the
sa me timethe transmi ssion’ sclu tch opens
and thevehiclerol lsfre elyus ing itskine tic
ene rgy.As ares ultgre atdista nces canbe
comp leted withou tthe enginebrakeand
fu el cons umption red uce d.
i The availabi lity of glid ing mod ede pends on
va rio us factors ,incl uding the followi ng:
R the engineand transmi ssion temp erature
R the downh ill gra dient
R the vehiclesp ee d
R pe rfo rmi ngreg ular adaptati onfunctio ns
Wh enyoude pre ssthe brakepedal,glid ing
mod eis de acti vated ,de pendi ng on pedal
pre ssu re. Wh
enyouacti vate cru ise contr olor Activ e
Dis tance AssistDISTR ONIC,glid ing mod eis
not availabl e.
Me rce des -AMG vehic les Dri
veprog ramI(I ndi vidual )
In dri ve pro gramIthe followi ng pro pertie sof
the drive pro gramcan beselected :
R the drive (engi ne ma nag eme nt)
R the transmi ssion manag eme nt
R the susp ens ion (ve hicle swi th AMG adap tive
sp ort susp ens ion sy ste m)
R ESP ®
Info rma tionab ou tconfi gurin gdri ve pro gramI
wi th the multimed iasyste mcan befou ndin
the DigitalOp era tor' sMa nua l.
Dri veprog ramC(C omf ort)
Dri vepro gramCis cha racter izedby the follow-
ing :
R the vehiclede liver scomf ortable, eco nomi cal
ha ndl ing character istics .
R the vehiclepu lls aw ay mor ege ntly in
for wa rdand revers ege ars, unl essthe accel-
era tor pedalis de pre sse dfu lly.
R the vehicleha sim pro ved drivin gsta bility,
for exa mpl eon slip pe ry roa dsu rfa ces .
R op tim alfuel cons umption resulting fromthe
au toma tictransmi ssion shiftin gup soo ner.
Th eveh icleis dri ven inthe low eng inespee d
ra nge and thewheelsareless likel yto spin.
R glid ing mod eis availa bl e.
R the ECO start/sto pfu nctio nis availa bl e.
Dri veprog ramS(S port)
Dri vepro gramSis cha racter izedby the follow-
ing :
R the vehicleexh ibits sporty drivin gcha racter -
is tics .
R the automa tictransmi ssion shifts uplater.
Th efu el cons umption possi blybe ing highe r
as ares ultof the later automa tictransmi s-
si on shiftpo ints .
R the susp ens ion exh ibits stiffsp rin ging and
da mpi ngsetting s(ve hicle swi th AIR adaptive
sp ort susp ens ion sy ste m).
R glid ing mod eis not availa bl e.
R the ECO start/sto pfu nctio nis not availa bl e. Au
tomati ctrans mission
139Dr ivi ng andparki ng Z

Dri
veprogr am S+(Sp ortPlu s)
Dr ive programS+ isch arac teriz ed bythefo l-
lowin g:
R theveh icleex hibi tspart icularl yspo rty dri v-
in g ch arac teris tics .
R theaut oma tic trans mis sionshi fts up later.
R thefue lco nsumpt ionpossiblybein ghig her
as ares ult ofthelat er aut oma tic trans mis -
sio nshi ftpoin ts.
R thesusp ensio nex hibi tspart icularl yst iff
spr ingin gand damp ing set ting s(ve hicles
wit hAM Gadapt ivespo rtsusp ensio nsys-
te m).
R glid ing mod eis no tavail able.
R theECO start /stopfun ction isno tavail able.
Dri veprogr am RACE (vehicles withAMG
ad aptive sportsus pen sion system)
i The
RACE drive pro grammay notbe used
on norm alroa ds. RACE muston lybe act iva-
te dand used ondedi catedrac ecir cui ts,no t
on publi croa ds.
The RACE drive pro gramisch arac teriz ed by
th efo llowi ng:
R theveh icleex hibi tsdri vin gch arac teris tics
suit able forth erac etrac k.
R all veh iclesyst ems aresetformax imum
spo rtin ess .
R theaut oma tic trans mis sionshi fts up later.
R thefue lco nsumpt ionpossiblybein ghig her
as ares ult ofthelat er aut oma tic trans mis -
sio nshi ftpoin ts.
R thesusp ensio nex hibi tspart icularl yst iff
spr ingin gand damp ing set ting s.
R glid ing mod eis no tavail able.
R theECO start /stopfun ction isno tavail able. Ma
nua lgea rshif ting
Gen eral not es You
canchang egear yourselfusingth est eer -
in g whee lpaddl eshi fters .The trans mis sion
mus tbe inpos ition 005Btodo this.
De pen dingon whic hsteer ing whee lpaddl e
shi fter ispulle d,theaut oma tic trans mis sion
imm ediat elyshifts in to thene xt gear down or
up, ifper mitted. Mer
cedes-AMG vehicles :to use man ualshift-
in g, you havetw oopt ions:
R tempo raryset ting
R per man entset ting
If you activat eman ualgear shiftin g, themult i-
fun ction disp laywill showthecur ren tgear
in st ead oftrans mis sionpos ition 005B.
If man ualgear shiftin g is deac tivat ed, thegear s
will besele cted aut oma tical ly.
Te mp oraryset ting X
To act ivate: shifttheDI RECT SELECT lever
to pos ition 005B.
X Pull steer ing whee lpaddl eshi fter 0043 or0044.
Tem porary setting will beact ive fora ce rtain
amo untoftime. Under certain cond ition sth e
min imum amountoftime isex tend ed, e.g. in
th ecas eof latera lacc eler ation,duri ngan
ove rrun phas eor when drivin gon steep ter-
rain .
X To dea ctivate: pull steer ing whee lpaddl e
shi fter 0044 and holdit in plac e.
or
X Use theDI RECT SELECT leverto swit chthe
tr ans mis sionpos ition .
or X Allveh icles (ex cept Mer cedes -AMG vehi-
cle s): use theDY NA MIC SELECT but tonto
ch ang eth edri ve pro gram.
Mer cedes -AMG vehicles: use theDY NA MIC
SE LECT control ler tochang eth edri ve pro -
gra m. 140
Aut
omatic tran sm issionDri ving andpa rki ng

Perma
nentsetting (Mercedes-AMG
vehicle s) X
To activate: shifttheselector leverto005B.
X Press button 0043.
X To deactivat e:press button 0043.
or X Ifposition D(automatic transmission) is
selected forthe transm issionindrive pro-
gram I:shift todrive program Iwith the
DYNAMI CSEL ECT controller.
Shifting gears !
Mercedes-AMG
vehicles:theautomatic
transm issiondoesnotshift upautomatically
even when theengine limiting speedforthe
current gearisreached. Whentheengine
limiting speedisreached, thefuel supply is
cut toprevent theengine fromoverrevving.
Always makesurethattheengine speed
does notreach thered area ofthe tachome-
ter. There isotherwise arisk ofengine dam-
age. X
To shift up:pull steering wheelpaddle
shifter 0044.
The automatic transmissionshiftsuptothe
next gear. All
vehicles (exceptMercedes-AMG vehi-
cles) :if the maximum enginespeedonthe
current lyengaged gearisreached andyou
cont inue toaccelerate, theautomatic trans-
mission automatically shiftsupinorder to
prevent enginedamage.
X To shift down: pullsteering wheelpaddle
shifter 0043.
The automatic transmissionshiftsdownto
the next gear.
Automatic downshifting occurswhencoast-
ing.
If the engine exceeds themaximum engine
speed whenshifting down,theautomatic
transm issionprotect sagainst enginedam-
age bynot shifting down.
Shift recommendat ion The
gearshift recommen dationsassistyouin
adopting aneconomical drivingstyle.Therec-
ommended gearisshown inthe multifunct ion
display .
X Shift torecommen dedgear 0044according to
gearshift recommen dation0043when shown
in the multifunct iondisplay .
Upshifting (Mercedes-AMG vehicles) !
In
manual mode,theautomatic transmis-
sion does notshift upautomatically even
when theengine limiting speedforthe cur-
rent gear isreached. Whentheengine limit-
ing speed isreached, thefuel supply iscut
to prevent theengine fromoverrevving.
Always makesurethattheengine speed
does notreach thered area ofthe tachome-
ter. There isotherwise arisk ofengine dam-
age. Automat
ictransmission
141Drivingandparking Z

Befor
ethe engi nespe edrea ches thered area,
an upshi ftindi cator willbe show nin the multi-
functi ondispl ay.
X Shift torecom mende dgea r0043 whe nmes-
sag e0044 isshow nin the multifunction dis-
pl ay .
Ki ckdo wn X
For maxi mum acceleration, dep ress the
acce lerator pedalbey ond thepressu re
poi nt.
The automa tictransm ission shifts toalow er
gea rdep endi ngon the engi nespe ed.
X Shift back up once thedesiredspe edis
rea ched . Duri
ngkickdo wn,youcannot shiftgea rsusi ng
the stee ring wheelpa ddl eshi fters.
If yo uap plyful lthrottle ,the automa tictrans-
mis sionshi fts uptothe next gearwhe nthe
maxi mum enginespe edisrea ched .Thi spre -
vents theengi nefrom overrevvi ng.
Merc edes-AMG vehicle s: itis only possible
to use kickdo wnintempo rarymanu aldri ve
prog ramM.Whe nmanu aldri ve prog ramMis
per mane ntlyactivate d,kickdo wnisnot possi-
bl e. Prob
lems with the transmis sion Prob
lem Pos
siblecaus es/c on sequen cesand 0050 0050
Sol utio ns The
transm ission has
prob lemsshi fting gear. The
transm ission islos ing oil.
X Have thetransm ission checke dat aqu alifi ed spe cialist wor kshop
imme diatel y. The
acce leration ability
is dete riorati ng.
The transm ission no
long ershi fts into allof
the gears.
Re vers egea rcan no
long erbe enga ged. The
transm ission isin eme rgency mode.
X Stop thevehi cle.
X Shift thetransm ission topos ition005D.
X Swi tch offthe engi ne.
X Wa itat lea stten seco ndsbefore resta rting theengi ne.
X Shift thetransm ission topos ition005B.
X Have thetransm ission checke dat aqu alifi ed spe cialist wor kshop
imme diatel y. Refue
ling Impo
rtant safetynotes G
WARNI
NG
Fue lis hig hly flammab le.Risk offire and
expl osion byimp rope rhand ling offue l. You
mustavo idfire ,ope nfla mes, smoki ng
and crea ting sparks. Switch offthe ignition
bef ore refu eling and ,if pre sent, switch off
the auxiliary hea ting. 142
Refue
lingDri vin gand parking