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Information — The protection levels for the Parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— Password entry for Parental control will be
Aspect ra-
tio
4:3 The image is set to the 4:3 picture
format. Black bars are shown on
the sides of the Infotainment sys-
tem display.
16:9 The image is set to the 16:9 picture
format. Black bars are shown in the
upper and lower edges of the Info-
tainment system display.
locked for approximately one minute if you
enter the incorrect password three times in
a row. The password can only be reset by an
authorized Audi dealer.
G) Tips
— Not all video DVDs have parental control.
Supported media and file formats
LO TaV TN]
The following audio/video files are supported by
the DVD drive, the Jukebox*, the SD card reader
and the connection for USB storage devices:
Audio files Video files*
Supported SD/SDHC/SDXC/MMC memory cards: with a capacity up to 128 GB
media DVD drive: audio CDs (up to 80 min.) with CD text (artist, album, song)*, CD-ROMs with
a capacity up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player
Audi music interface: mobile devices > page 176 such as iPods and MTP players, USB
storage devices in “USB Device Subclass 1 and 6” that conform to USB 2.0: USB sticks,
USB MP3 players (Plug-and-Play capable), external USB flash drives and hard drives
File system Memory cards: exFAT, FAT, FAT32, NTFS
USB storage devices: FAT, FAT32, NTFS
USB storage device partitions: 2 per USB connection
CD/DVD file systems: ISO9660, Joliet, UDF
Metadata Album cover: GIF, JPG, PNG with max.
800x800 px. The album cover from the
medium or from Gracenote is displayed,
depending on availability.
Format MPEG Windows | MPEG FLAC MPEG MPEG4 | Windows Media Vid-
1/2 Media 2/4 1/2 AVC e09
Layer-3 |Audio 9 (H.264)
and 10
File exten- | .mp3 .wma -m4a flac -mpg -mp4 .wmv
sion -m4b; -mpeg -mA4v; .asf
aac -Mov;
.avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
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Media
Audio files Video files*
Characteris- | up to maximum 320 kbit/s and | 48 kHz up to maximum 2,000 kbit/s and
tics 48 kHz sampling frequencies |sampling 720x576 px. at maximum 25 fps
frequency
Number of DVD drive*: max. 1,000 files per medium
files Jukebox*: approximately 10 GB storage space; max. 3,000 files can be imported
USB storage devices and memory cards: max. 10,000 files per medium; max. 1,000
files per playlist/directory
@) Tips not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
— To compress MP3 files, a bit rate of at least
160 kbit/s is recommended. The display
showing the remaining play time may differ
for MP3 files with variable bit rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Applies to: vehicles with a CD drive
The following audio file properties are supported
by the CD drive:
Audio files
Supported Audio CDs (up to 80 min) with CD text (artist, album, track)*, CD-ROMs with a capaci-
media ty of up to 700 MB
File system CD file system: ISO9660, Joliet, UDF
Metadata Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover from the medi-
um may be displayed, depending on availability.
Format MPEG 1/2 Windows Media Au- | MPEG 2/4 FLAC
Layer-3 dio 9 and 10
File extension |.mp3 .wma -m4a flac
.m4b;
-aac
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Characteristics | up to maximum 320 kbit/s and 48 kHz sampling frequencies |48 kHz sampling
frequency
Number of Maximum 1,000 files per medium
files
G@) Tips showing the remaining play time may differ
for MP3 files with variable bit rate.
— Special characters (such as those in ID3 tag
information) may display differently or may >
— To compress MP3 files, a bit rate of at least
160 kbit/s is recommended. The display
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Media
not always display, depending on the sys-
tem language.
Troubleshooting
Problem Solution
Audi music interface*/Bluetooth au-
dio player*: mobile device is not sup-
ported.
Read the instructions in the chapter > page 176, Multimedia
connections/=> page 173, Bluetooth audio player.
Audi music interface*/AUX input: the
volume is too high/too low when
starting playback through the AUX in-
put.
Adjust the volume of the mobile device to approximately 70%
of the maximum output > page 181, Input level.
Audi music interface*: the portable
device is not recognized as a source.
For many cell phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% of its ca-
pacity). The mobile device will only be recognized as a media
source in the MMI after connecting if the battery charge level
is sufficient.
Audi music interface*: malfunctions
during audio playback through an
iPod/iPhone.
The Bluetooth audio player function is switched on. Switch
this function off > page 192 when you are not using the Blue-
tooth audio player.
AUX input: there is static when con-
necting and disconnecting the AUX
connection cable.
When connecting and disconnecting, the External audio play-
er source is already selected. Before connecting or disconnect-
ing the mobile device, either mute the device (see
=> page 193) or switch to a different audio source (for exam-
ple > page 165, Opening the radio).
Bluetooth audio player*/Wi-Fi audio
player*: audio playback interference.
Only one interface should be actively used at a time to ensure
problem-free playback.
Wi-Fi audio player*: audio playback
interference.
Audio playback interference can occur on some cell phones if
the Internet connection in the vehicle was not established
through the SIM card reader* on the MMI control panel and
the mobile data option on the cell phone is switched on. De-
activate the mobile data option on your cell phone.
Jukebox”: tracks on the imported
playlist are grayed out.
When importing playlists, all of the files themselves must be
imported.
Jukebox*: imported tracks cannot be
played or found.
If you cannot find imported tracks in the media center, they
may not be supported. Only copy supported files > page 183
to the Jukebox.
Wi-Fi audio player*: multiple devices
are connected to the Wi-Fi hotspot. A
media player (such as a smartphone)
appears as the media source and can-
not be changed.
Close the myAudi app on the connected devices (such as
smartphones) that are not being used as the Wi-Fi audio play-
er*. Likewise, close the UPnP server apps or the media permis-
sions on the integrated UPnP/DLNA server. Connect the de-
sired device as a Wi-Fi audio player* > page 174.
Online media*: connection failed be-
tween the MMI and the myAudi app.
To establish a connection to the MMI, the MMI connection
switch must be switched on in the myAudi app status screen.
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Media
Bluetooth audio player": interference | Playback interference can occur when using the Bluetooth au-
with track display and audio playback. |dio player if a music player app from a third party provider is
open. Audi recommends using the integrated media player on
your Bluetooth device (such as a smartphone).
Wi-Fi hotspot*: your Wi-Fi device is Make sure the network optimization functions are switched
disconnected from the Wi-Fi hotspot. | off in the Wi-Fi settings or in the network settings for your
Wi-Fi device. For additional information refer to the user
guide for your Wi-Fi device.
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Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI us-
ing the Audi smartphone interface. Certain con-
tent on your smartphone is adapted to the Info-
tainment system display while driving and can be
operated through the MMI control panel.
Requirement
The vehicle must be stationary and the ignition
must be switched on.
iPhone generation 5 or higher with Lightning
connector and iOS 7.1.2 operating system or
higher, or
A smartphone with the Android Auto app and An-
droid 5.0 Lollipop operating system or higher is
required.
> Connect your smartphone to the Audi music in-
terface > page 176 using the applicable USB
adapter > page 176, fig. 153.
> Select and confirm Activate Apple CarPlay or
Activate Android Auto now.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
If you chose not to use Apple CarPlay or Android
Auto when connecting your smartphone for the
first time, you can start the Audi smartphone in-
terface later on using the Connection manager.
> Select: [MENU] button > Audi smartphone in-
terface > Change to connection manager.
> Connect your smartphone to the Audi music in-
terface > page 176 using the applicable USB
adapter > page 176, fig. 153.
> Select and confirm Audi smartphone interface
in the Connection manager > page 190. You
can select your smartphone in the list of devi-
ces that are already paired > page 191.
> Follow the system instructions.
ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
) In preparation at the time of printing.
@) Note
Always follow the information found in >@ in
General information on page 142.
@ Tips
— The functions that can be used depend on
the following factors, among others:
—The brand of your smartphone
~The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system*
=> page 128.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— The time displayed in the MMI is based on
the settings in your smartphone.
— Some MMI functions are not available when
Apple CarPlay or Android Auto is active.
— You cannot connect any mobile devices via
Bluetooth when an Apple CarPlay connec-
tion is active.
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Audi smartphone interface
— When the Apple CarPlay connection is ac- Android Auto: to go back to the Android Auto
tive, Tag this song for iTunes*» js not avail- menu bar, push the control knob down.
able > page 166.
Operating
Opening a menu item
Select and confirm a menu item using the MMI
Applies to: vehicles with Audi smartphone interface control panel.
Opening a menu
Apple CarPlay: you can go back to the Apple Car-
Play main menu regardless of the selected menu
item by pressing and holding the [BACK] button.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 176.
Apple CarPlay: check if Apple CarPlay is activated on your smartphone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 176.
Check if the requirements needed to connect a smartphone have been met.
D_ In preparation at the time of printing.
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System settings
System settings
Setting the date and
time
You can set the clock time manually or using the
GPS.
> Select: [MENU] button > Settings > left control
button > MMI settings > Date & time, or
> Select: [MENU] button > Vehicle > left control
button > Vehicle settings > Date & time.
Automatic setting
When this function is switched on M, the time
and date are automatically set.
Time
Requirement: the Automatic setting must be
switched off.
Press the control knob. You can set the Time
manually by turning and pressing the control
knob.
Date
Requirement: the Automatic setting must be
switched off.
Press the control knob. You can set the Date
manually by turning and pressing the control
knob.
Time zone
When selecting the appropriate time zone, a
sampling of countries in this zone will be listed.
Automatic time zone*
When this function is switched on M, the time
will automatically adjust to the corresponding
time zone.
Time format
If you select 24h, the clock will display, for exam-
ple, 13:00. If you select AM/PM, the clock will
display, for example, 1:00 PM.
D_ The Qi standard makes it possible to charge your mobile
device wirelessly.
Date format
If you select DD.MM.YYYY, the date display will
show, for example, 31.03.2019. If you select
MM/DD/YYVY, the date display will show, for ex-
ample, 03/31/2019. If you select YYYY-MM-DD,
the date display will show, for example,
2019-03-31.
MMI settings
> Select: [MENU] button > Settings > left control
button > MMI settings.
Language
You can change the display language as well as
the language for the voice guidance* and voice
recognition system*.
Measurement units
The following measurement units can be set de-
pending on availability: Speed, Distance, Tem-
perature, Fuel consumption, Volume, Pressure.
Mobile device reminder signal
Applies to: vehicles with Audi phone box
Requirement: your cell phone must be Qi-capa-
ble ) or connected to the Audi music interface @
with a USB adapter cable > page 131, fig. 131.
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
You can select between Spoken cue, Signal tone
and Off.
Mobile device reminder signal volume: you can
adjust the reminder signal volume by turning the
control knob.
Switch off pop-up: when the function is switched
on [M, the messages in the Infotainment system
display regarding the charging status of your cell
phone in the Audi phone box are hidden. The re-
minder not to forget your cell phone when leav-
ing the vehicle is also switched off.
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System settings
Tool tips
When this function is switched on M, your MMI
shows you tips for input. The frequency of how
often it displays decreases with time. You can
switch off the operating tips at any time.
Speech dialog system
Applies to: vehicles with voice recognition system
Command display: when this function is switch-
ed on, the MMI will show you the possible
commands for voice input in the respective
menu. You can switch the function off at any
time.
Short dialog: when this function is switched on
, a shorter form of the prompts is used. You
can switch the function off at any time.
Speech dialog system volume: you can adjust
the volume of the prompts by turning the control
knob.
Individual speech training (only when the vehi-
cle is stationary): you can adapt the voice recog-
nition system to your voice or pronunciation in or-
der to improve the system's ability to recognize
your speech. Individual speech training is com-
prised of 20 speech entries that consist of com-
mands and sequences of numbers. You can de-
lete the programmed voice training with the Re-
set individual speech training function.
Factory settings
Depending on the vehicle equipment, the follow-
ing functions can be reset to factory settings:
— Sound settings
— Radio
— Media settings
— Jukebox
— Directory
— Telephone
— Bluetooth and Wi-Fi
— Navigation settings
— Navigation and online memory
— Voice recognition system
— Message settings
— Apps
— Tool tips
— Audi connect
190
You can select the desired functions individually
or all at once with the option Select all entries.
Select and confirm Restore factory settings.
G) Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Connection manager
Introduction
The connection manager provides an overview of
your connected devices and their network status:
> Select: [MENU] button > Settings > left control
button > MMI settings > Connection manager.
> Select and confirm a menu item.
If a mobile device was already connected and you
select and confirm the corresponding menu item,
the device name and connection status are dis-
played under the menu item.
You can individually connect (M) or disconnect
(L) a paired device.
Requirement: The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 192 and mobile de-
vice must be switched on. The mobile device to
be connected must not be connected to any other
Bluetooth device.
daar lava dared)
Applies to: vehicles with telephone
> Connect new device: search for and connect a
mobile device.
> List of devices already paired: select your cell
phone from the list of all the devices that are
already paired.
Secondary phone
Applies to: vehicles with telephone and Audi phone box
> Connect new device: search for and connect a
mobile device.