2019 MERCEDES-BENZ SPRINTER tow

Re
trofitting a trailer hitch is only pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo u can obtain fur ther information on the trailer
hitch at a qualified specialist workshop.
Mercedes-Benz recommends that you ha ve a
trailer hitch retrofitted at an au thorized
Mercedes-Benz Center.
Only use a trailer hitch which has been tested
and specially appr oved byMercedes-Benz for
yo ur vehicle.
Use only a ball neck that has been appr ovedfor
yo ur vehicle and foryo ur Sprinter trailer hit ch.
No tes on the permissible dimensions of the ball
neck can also be found on the identification plate
of the trailer hitch.
The maximum permissible towing capacity for
traile rswithout a separate braking sy stem is
1, 653 lbs (750 kg). Tr
ailer loads The permissible
weights and loads which must
not be exceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of the trailer hitch,
trailer and vehicle
The values appr ovedby the manufacturer can be
fo und in thefo llowing table. If theva lues dif fer,
th e lo west value applies. Use a calibrated weigh‐
ing machine tocheck thewe ight restrictions ha ve
been complied with before youstart your journe y.
Maximum permissible weights and loads
Ve hicle type, gross vehicle weight and curb weight Ve
hicle model Perm issible gross vehicle
we ight GVWR Pe
rm issible curb weight 1)
15 00 8550 lbs (3.878t)
7400 lbs (3.357 t) 2)
9050 lbs (4. 105 t)
7400 lbs (3.357 t) 2)
94 80 lbs (4.300 t) 7000 lbs (3.175 t)
2500 8550 lbs (3.878t) 7400 lbs (3.357 t)
9050 lbs (4. 105 t) 7400 lbs (3.357 t)
94 80 lbs (4.300 t) 7400 lbs (3.357 t)
3500 9900 lbs (4.490 t) (For Canada
only) 74
00 lbs (3.357 t) 2)
9990 lbs (4.531 t) (For USA
only) 74
00 lbs (3.357 t) 2)
3500 XD 11030 lbs (5.003 t) 10470 lbs (4.749 t)
4500 12125 lbs (5.500 t) 9375 lbs (4.252 t) 1)
Maximum permissible curb weight of a road‐
wo rthy vehicle without driver or occupants,
including all fluids and their tanks when filled up
to 100%. 2)
In conjunction with code S20, the maximum
permissible curb weight of theve hicle is 6725 lbs
(3.050 t). 272
Tech nical da ta

Ve
hicle type 4500 with a max. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 3), 5)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t) 5000 lb s (2.270 t) only for
model series 90 7.657 7) 500 lbs (0.227 t) only
for model series
90 7.657 7)
15 250 lbs (6.9 17t) Optional: 7500 lbs
(3.400 t) not for model
series 90 7.657 Optional:
750 lbs (0.340 t) not for model
series 90 7.657 3)
Maximum permissible gross weight of vehicle
and trailer combination.
4) Not in combination with all-wheel drive (4x4)
and not in combination with model series
90 7.74 5 (combination vehicles with a vehicle
length of 274.3 in (6967 mm))
5) It is not possible to tow a trailer on vehicles
which ha venot been equipped wi tha trailer cou‐
pling as standard. In this case, the maximum per‐
missible gross vehicle weight cor responds tothe
maximum permissible gross weight of theve hicle
combination.
% If
th e trailer coupling is retrofitted, the identi‐
fi cation pla tes should be adap ted according ly
with the altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if you ha veany fur‐
th er questions.
6) Maximum permissible gross weight of the
trailer if the trailer is equipped with a separate
brake sy stem.
7) The vehicle length forve hicles with the model
series 90 7.657 (Cargo Van) is 290 in (7367 mm). The body builder label is
found on the front-end
module abo vethera diator and con tains the maxi‐
mum permissible curb weight forth eve hicles. Lashing points and car
rier sy stems Information about
the cargo tie-down points *
NO
TERisk of accident if the maximum
loading capacity of the cargo tie-down
point is exceeded If
yo u combine various cargo tie-down points
to secure a load, alw aysta ke the maximum
loading capacity of thewe akest cargo tie-
down point into account.
During maximum full- stop braking, forc es may
act which can multiply thewe ight of the load. #
Always use se veral cargo tie-down
points todistribute and spread the load.
Distribute the load on the cargo tie-
down points evenly. Fu
rther information on the cargo tie-down points
and tie-down eyes can be obtained in the "T rans‐
porting" section (/ page 196).
Ti e-d owney es
Max. tensile load (tie-down eyes) Ti
e-d owney es Perm issible nomi‐
nal tensile stre ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Te
ch nical da ta275

Sound settings .................................
188
Tr ans ferred vehicle data ...................1 88
Animals Pets in theve hicle .............................. 40
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ 55
Anti- theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay™ .................................... 186
Connecting an iPhone ®
............ 186, 187
Ending .............................................. 187
No tes ................................................ 186
Overview .......................................... 186
Sound settings .................................. 187
Tr ans ferred vehicle data ...................1 88
Ashtr ays
In the windshield stowage com‐
partment ............................................ .74
ASR (accele ration skid control) ...........137
Assistance graphic (on-board com‐
puter) ..................................................... 16 6
ASS YST PLUS ........................................ 202
Battery disconnection pe riods ......... 202
Displaying the service due date .......2 02
Fu nction/no tes ................................ 202
Re gular maintenance work ............... 202
Special service requirements .......... .202
ATA (Anti-Theft Alarm sy stem) .............. 56
Ac tivating/deactivating the interior
motion sensor .................................... 57
Fu nction ............................................. 56
Interior motion sensor function .......... 57
St opping the alarm ............................. 56
Switching theto w- aw ay alarm
on/off ................................................ 57
To w- aw ay alarm function .................... 56
At tachments .......................................... .19
AT TENTION ASSI ST....................... 151, 15 2
Fu nction ............................................ 151
Setting .............................................. 15 2
Sy stem limitations ............................1 51
Au thorized workshop
see Qualified specialist workshop Au
tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................79
Au tomatic transmission
DIRECT SELECT le ver ........................ 11 5
Engaging drive position ..................... 11 7
Engaging neutral ............................... 11 6
Engaging reve rsege ar ...................... .116
Kickdown .......................................... 11 8
Re stricting the shift range ................. 11 7
Selecting pa rkposition .....................1 16
Tr ansmission position display .......... .115
Tr ansmission positions ...................... 11 5
Au xiliary heating .................................... 99
Fu nction ............................................. 99
Axle load ................................................ 261 B
Back suppo rt
see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 137
Battery Charging ........................................... 219
Charging a vehicle battery ................2 19
Disconnecting the auxiliary battery
in the engine compartment .............. 224
Disconnecting thest ar ter battery .... 222
Jump -sta rting (vehicle) ...................... 219
Ke y .................................................... .42
No tes (vehicle) ..................................2 18
Re moving or ins talling thest ar ter
battery .............................................2 23
St arter battery .................................. 221
Battery main switch Notes ................................................ 11 4
Switching the po wer supp lyon/off ... 11 4
Belt see Seat belt
Blind Spot Assi st.................................. 15 2
Ac tivating/deactivating .................... 154
Fu nction ........................................... 15 2
Re ar Cross Traf fic Alert .................... 154
Sy stem limitations ............................1 52
Blue tooth ®
............................................ 180
Ac tivating/deactivating .................... 180
Information .......................................1 80
Bottle holder .......................................... .74
Brake ABS (Anti-lo ckBraking Sy stem) ........ 137
Ac tive Brake Assi st........................... 13 9
BA S (Brake Assi stSystem) ............... 137 Index
307

Instrument Display
see Warning/indicator lamp
Instrument lighting ..............................16 6
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 81
Corne ring light ................................... 80
In te rior lamps (rear compa rtment)
(replacing the light bulbs) ..................... 88
In te rior lighting
Cargo compartment .......................... .83
Re ar compartment ............................ .83
Setting ................................................ 82
Switch-off del aytime .......................... 83
In te rior motion sensor
Fu nction ............................................. 57
Switching on/off ................................ 57
Interior roof car rier sy stem ................ .199
iPhone ®
see Apple CarPlay™ J
Jack ....................................................... 250
Hydraulic .......................................... 230
Re moving thehy draulic jack from
th estow age compartment .............. .230
St orage location of hydraulic jack .... 230
Jump-start connection .........................219
Jump-starting see Jump-s tart connection K
Ke y........................................................... 41
Battery ............................................... 42
Electrical consu mption ...................... .42
Fu nctions ............................................ 41
Ke yring attachment ........................... 42
Mechanical key .................................. .42
Overview ............................................. 41
Problem ..............................................43
Ra dio connection ................................ 41
Un locking setting .............................. .42L
Labeling (tires) see Tire labeling
Lane de tection (au tomatic)
see Active Lane Keeping Assist
Lane Keeping Assist ............................ .155
Fu nction ........................................... 15 5
Sy stem limitations ............................1 55Tr
ailer operation .............................. .155
Lane Keeping Assist
see Active Lane Keeping Assist
see Lane Keeping Assist
Language ............................................... 181
No tes ................................................ 181
Setting .............................................. 181
LA TC H-type (ISOFIX) child seat
securing sy stem
In stalling ............................................ .36
No tes .................................................36
Le vel control
see ENR (elect ronic le vel control)
License pla telamp (changing bulbs) .... 86
Light switch (o verview) ........................ .79
Lighting see Lights
Lights ...................................................... 79
Ad aptive Highbeam Assist .................. 81
Au tomatic driving lights ...................... 79
Combination switch ............................ 80
Cornering light ................................... 80
Driving abroad (symmetrical low
beam) ................................................. 79
Hazard warning lamps ........................ 80
High beam .......................................... 80
High-beam flasher .............................. 80
Indicator ............................................ .80
Light switch ........................................ 79
Low beam ........................................... 79
Pa rking light ...................................... .79
Re ar fog light ...................................... 79
Re sponsibility with lighting sy stems ... 79
Setting theex terior lighting switch-
off delay time ...................................... 81
Setting the instrument lighting ......... 16 6
Switching the sur round lighting
on/off ................................................ .81
Limiting speed ...................................... 107
Load Determ ining the maximum ................2 41
Sample calculation ........................... 24 2
Load distribution .................................. 19 6
Load index (tire) .................................. .245
Load securing Carg o tie-down point ........................ 197
Ins talling and removing tie-down
ey es .................................................. 19 8
No tes ................................................ 19 6
Load-bea ring capacity (tire) ................245 316
Index

Setting options ...................................
14
Overhead control panel Adjusting the interior lighting .............82
Overview ............................................ 10P
Pa int (cleaning instructions) ................211
Pa int code ............................................ .261
Pa rk position
Engaging ........................................... 11 6
Engaging au tomatically .................... .116
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............14 5
Ac tivating ......................................... 14 6
Ad justing warning tones ................... 14 6
Drive AwayAssi st............................. 154
Fu nction ........................................... 14 5
Switching off .................................... 14 6
Sy stem limitations ............................1 45
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........13 6
Pa rking light .......................................... .79
Pa rtition sliding door
Fr om the cargo compartment .............51
Fr om the driver's compartment ..........51
Pe rm issible gross mass ...................... .261
Pe rm issible towing me thods .............. .224
Pe ts in the vehicle .................................. 40
Phone book see Contacts
Placing a load on the wheel ar ch........ 201
Pla stic trim (care) ................................ .214
Po we r supp ly
Battery main switch .......................... 11 4
Switching on (s tart/s top button) ...... 103
Po we rwa sher (care) ............................2 10
Po we r windo ws
see Side window Q
QR code (rescue card) ...........................24
Qualified specialist workshop .............. 23 R
Ra ck systems (information) ................19 8
Ra dar senso rs....................................... 13 6
Ra dio
Ac tivating/deactivating radio text .... 194
Calling up thest ation list .................. 19 3
Del eting channels ............................ .193
Direct frequency entry ..................... .193
Displ aying information ...................... 194
Displ aying radio text ......................... 194
Editing station presets ...................... 19 3
Menu (on-board computer) ............... 16 8
Moving stations ................................ 19 3
Overview .......................................... 19 2
Sea rching forst ations ...................... 19 3
Setting a channel .............................. 19 3
Setting thewa veband .......................1 93
Showing accident reports .................1 94
St oring radio stations ...................... .193
Switching on ..................................... 19 2
Switching the HD radio function
on/off .............................................. 19 3
Ra dio connection
Ke y .................................................... .41
Re alwo od (care) .................................. .214
Re ar
Motion de tector .................................. 83
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .154
Re ar fog light .......................................... 79
Re ar view camera ................................. 147
Care .................................................. 212
Fu nction ........................................... 147
Switching au tomatic operation
on/off (360° Camera) ...................... 151
Re ar window wiper
Re placing ...........................................90
Switching on/off ................................ 89
Re ar-co mpartment heating ................... 96
Re ar-end doors
Opening and closing (from inside) ...... 51
Opening and closing (from outside) ....50
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ................................................ 271
Re fueling
Displaying the DEF fill le vel .............. .128
Displ aying the DEF range .................. 12 8 Index
319

Settings (on-board computer)
.............170
Short-distance trips .............................107
Side airbag ..............................................32
Side window ...........................................53
Closing .............................................. .53
Closing (all) ........................................ 53
Closing using theke y ........................ .54
Con venience closing ......................... .54
Con venience opening ......................... 54
Opening ..............................................53
Opening (all) ....................................... 53
Opening with theke y .......................... 54
Side windo ws
Problem ..............................................55
Re setting ............................................ 55
Size designation (tire) ..........................24 5
Sliding door B-pillar door sill (button) ..................... 47
Cen ter console (button) ...................... 47
Child saf ety lock ................................ .39
Closing (from inside) .......................... 46
Closing (from outside) ........................ 45
Opening (from inside) ........................ .46
Opening (from outside) ......................45
SmartK ey
Ac oustic locking verification signal .... 42
Smartphone see Android Auto
see Apple CarPlay™
see Telephone
Snow chains ......................................... 233
Soc ket (12 V) ........................................... 75
Cargo co mpartment .......................... .76
Driver's seat ....................................... 76
Fr ont center console .......................... 75
Soc ket (1 15V) ......................................... 76
Lo we r control panel ............................ 76
Sound see Sound settings
Sound settings ...................................... 194
Ad justing the balance/fader .............1 94
Ad justing treble, mid-range and
bass settings .................................... 194
Au tomatic volume adjustment .......... 194
Calls up the sound menu .................. 194
Information ....................................... 194
Spare wheel Installing/ removing ......................... .256
No tes ............................................... 255
Special seat belt retractor ..................... 35 Speciali
stwo rkshop .............................. 23
Speed rating (ti re)................................ 24 5
Speedome ter (digital) .......................... 167
St andby mode
Ac tivating/deactivating .................... 13 6
St art/s top button
Pa rking theve hicle ........................... 13 2
St arting theve hicle .......................... 104
Switching on the po wer supply or
th e ignition ....................................... 103
St arting
see Vehicle
St arting-o ffaid
see Hill start assist
St ation
Deleting ............................................ 19 3
Direct frequency entry ...................... 19 3
Moving ..............................................1 93
Sear ching ........................................ .193
Setting .............................................. 19 3
St oring ..............................................1 93
St ation list
Calling up ......................................... 19 3
St ation presets
Modifying ......................................... 19 3
St ationary heating
Problems .......................................... 101
St ationary heating/ventilation
Ad justing (on-board computer) ......... 101
St ationary heating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 16 4
Ad justing ............................................ 71
Buttons ............................................. 16 4
St opping the ala rm(ATA )...................... .56
St ow age areas
see Stow age space
St ow age comp artments
see Stow age space
St ow age space ........................................ 73
Armrest .............................................. 73
Cen ter console ................................... 73
Cockpit .............................................. .73
Door ................................................... 73
Glasses compartment ........................ .74
Glo vebox ...........................................73
Sulfur content ...................................... 264
Summer tires ........................................2 32 Index
321

Re
starting the tire pressure moni‐
to r ................................................... .240
Ti re pressure monitoring sy stem
(function) .......................................... 238
Ti re pressure table ...........................2 35
Ti re pressure moni tor
Checking the tire pressure ............... 239
Checking the tire temp erature ......... 239
Fu nction ........................................... 238
Re starting ........................................ .240
Te ch nical da ta.................................. 24 0
Ti re pressure table ............................... 235
Tire quality grades ............................... 24 3
Ti re temp erature
Checking (tire pressure monitoring
sy stem) ............................................ 239
Ti re pressure monitoring sy stem
(function) .......................................... 238
Ti re tread .............................................. 232
Tire-change tool kit .............................. 250
Ti res
Characteristics ................................ .245
Che cking .......................................... 232
Checking the tire pressure (tire
pressure monitoring sy stem) ............ 239
Definitions ........................................2 46
Direction of rotation ......................... 250
DO T,Tire Identification Number
(TIN) ................................................. 24 4
Flat tire ............................................. 218
Ins talling .......................................... 253
Load index ........................................ 24 5
Load-bearing capacity ...................... 24 5
M+S tires ......................................... 233
Maximum tire load ........................... 24 4
Maximum tire pressure .................... 24 5
No ise ................................................ 232
No tes on ins talling ............................ 24 8
Overview of tire labeling ...................2 43
Re moving ........................................ .253
Re placing .................................. 248, 251
Re starting the tire pressure moni‐
to r ................................................... .240
Selecting .......................................... 24 8
Size designation ............................... 24 5
Snow chains .................................... .233
Speed rating ..................................... 24 5
St oring ............................................. 250
Summer tires ................................... 232
Te mp erature grade ........................... 24 3
Ti re and Loading In form ation plac‐
ard .................................................... 24 0
Ti re pressure (no tes) ........................ 234 Ti
re pressure monitoring sy stem
(function) .......................................... 238
Ti re pressure table ...........................2 35
Ti re qu ality grades ............................ 24 3
Tr action grade .................................. 24 3
Tr ead wear grade .............................. 24 3
Un usual driving characteristics ........ 232
Wheel size categories ...................... .250
To ol
see Removing theve hicle tool kit
see Vehicle tool kit
see Vehicle tool kit stowage compartment
To pTe ther .............................................. .37
To pping up the windshield washer
sy stem .................................................. 208
To uch Control ........................................ 174
On-board computer .......................... 16 4
Operating .......................................... 174
Setting acoustic ope rating feed‐
back .................................................. 175
Setting the sensitivity ....................... 174
To uchscreen (media display)
Operating .......................................... 175
Setting acoustic ope rating feed‐
back .................................................. 175
To w starting .......................................... 228
To w- aw ay alarm
Fu nction ............................................. 56
Switching on/o ff................................ 57
To wing away ......................................... 225
Ra ised front or rear axle .................. .226
To wing eye
Ins talling/ removing ......................... .227
St orage location ...............................2 27
To wing eye (s tora gelocation)
see Vehicle tool kit
To wing me thods .................................. .224
Tr action grade ....................................... 24 3
Tr ailer hitch
Care .................................................. 212
Gene ral no tes ................................... 271
Information .......................................1 60
Information about trailer operation ... 157
Pe rm issible trailer loads and trailer
dr aw bar nose weights ........................ 161
Po we r supply ................................... .162
Soc ket .............................................. 15 9
Tr ailer loads .......................................... 272
Tr ailer operation
Ac tive Lane Keeping Assist ............... 15 5 Index
323

Ve
hicle data storage
Event data recorders .......................... 26
Ve hicle dimensions .............................. 271
Ve hicle identification number
see VIN
Ve hicle identification plate
EU general operating pe rmit num‐
ber .................................................... 261
Gross axle weight rating ................... 261
Pa int code ........................................ 261
Pe rm issible gross mass .................... 261
VIN .................................................. .261
Ve hicle identification plate
see Model series
Ve hicle key
see Key
Ve hicle le vel
Lo we ring ........................................... 12 3
Ra ising .............................................. 12 3
Ve hicle maintenance
see ASS YST PLUS
Ve hicle operation
Outside the USA or Canada ................20
Ve hicle tool kit ............................ .227, 229
Ve hicle tool kit stow age comp art‐
ment ...................................................... 229
VIN ........................................................ .261
Identification plate ............................ 261
Re ading out ...................................... 261
Seat .................................................. 261
Wi ndshield ........................................ 261 W
Wa rning and indicator lamps
Overview .......................................... 296
Wa rning lamp ........................................ 216
Wa rning sy stem
see ATA (Anti -Theft Alarm sy stem)
Wa rning/indicator lamp .......................... 7
0025ABS warning lamp .................... 302
0024and .................. 297, 298, 299, 300
004DBrake sy stem warning lamp
(yellow) ............................................ .299
004DBrake warning lamp (red)
(Canada) .......................................... .300
0027Brake warning lamp (red)
(USA) ................................................ 300
00ACCoolant warning lamp .............. 303 00BADis
tance warning lamp ............ .303
0024Electric parking brake applied
re d indicator lamp (Canada) does
not light up .......................................2 97
0049 Electric pa rking brake applied
re d indicator lamp (USA) does not
light up .............................................2 97
0024 Electric pa rking brake mal‐
functioning yellow indicator lamp
lights up .................................. .297, 298
003DElectrical malfunction warn‐
ing lamp .......................................... .304
00B9Engine diagnosis warning
lamp ................................................ .304
00BBESP ®
OFF warning lamp .......... .301
00E5 ESP®
wa rning lamp flashes ...... 301
00E5ESP ®
wa rning lamp lights up .... 301
00D4Fu elreser vewarning lamp ...... .304
00CCPo werst eering sy stem warn‐
ing lamp .......................................... .303
0024Re d electric pa rking brake
applied indicator lamp (Canada)
fl ashes ............................................ .298
0024Re d electric pa rking brake
applied indicator lamp (Canada)
lights up .................................. .297, 298
0049Re d electric pa rking brake
applied indicator lamp (USA)
fl ashes ............................................ .298
0049Re d electric pa rking brake
applied indicator lamp (USA) lights
up ............................................ .297, 298
0024Re d parking brake applied
indicator lamp (Canada) lights up .....2 99
0049Re d parking brake applied
indicator lamp (USA) lights up .......... 299
0075Re stra int sy stem warning
lamp ................................................ .300
0076Seat belt warning lamp
fl ashes ............................................ .302
0076Seat belt warning lamp lights
up .................................................... .302 Index
325