2019 MERCEDES-BENZ SPRINTER stop start

1
Steering wheel paddle shif ters →
11 7
2 DIRECT SELECT le ver→
11 5
3 Inside rearview mir ror →
91
4 Overhead control panel →
82
5 DIN slot, e.g. for mounting the
timer forth est ationary heater
6 MBUX multimedia sy stem dis‐
play →
173
7 MBUX multimedia sy stem con‐
trol elements →
175
8 Climate control sy stem →
93
9 Stow age compartment co ver→
229
A Cup holder →
74
B 12V soc ket →
75
C 115 V soc ket
D Opens and closes the electric
sliding door →
47
E Switches the hazard warning
lights on and off →
80
F Vehicles with KEYLESS STAR T:
ke y slot →
104
G USB port
H Start/ stop button →
104
I Right-hand swit chpanel Ac
tivates/deacti vates all-wheel
drive →
11 9
Engages/disengages LOW
RANGE →
11 9
Ac tivates/deacti vates DSR →
12 0
Ra ises/lo werstheve hicle le vel→
12 3
Ac tivates/deacti vateswo rking
speed control (ADR) →
157
Ac tivates/deacti vates cargo
compartment ventilation →
102
J Steering wheel buttons →
16 4
K Opens the hood →
202
L Left-hand switch panel
Sets thewo rking speed (ADR) →
157
M Light switch
Headlamp range adjus ter
N Steering wheel buttons →
16 4
O Combination swit ch
Tu rn signals →
80
High beam →
80
Wi ndshield wiper →
88
Re ar wind owwiper →
89 6
Ataglance – Cockpit

SmartK
ey Note
s onradio connections of the key&
DANG ER Risk of fata l injury topersons
with medical devices from the electro‐
magnetic radiation of thest art/ stop but‐
ton
Pe rsons with medical devices, e.g. pacemak‐
ers or defibrillators:
When you operate thest art/ stop button, a
ra dio connection is es tablished between the
ke y and theve hicle.
The electromagnetic radiation can af fect the
functionality of a medical device. #
Before operating theve hicle, consult
yo ur doc tor or the manufacturer of the
medical device about any possible
ef fects of emissions from such sy stems. De
tection range of the KEYLESS-S TART func‐
tion antenna Overview of SmartK
eyfunctions &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, children could also set theve hicle
in motion, forex ample, by:
R releasing the parking brake. R
shifting the automatic transmission out of
park position 005D.
R starting the engine #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Keep the SmartK eyout of there ach of
ch ildren. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. 1
Tolock
2 Battery check lamp
3 Tounlo ck
4 Tounlo ckthe cargo compartment (sliding
doors and rear-end doors)/ tounlo ckand
open/close electric sliding doors
5 Mechanical key
The SmartK ey's factory setting enables youto
centrally lock and unlock thefo llowing compo‐
nents:
R The driver's door and the co-driver door
R The sliding doors
R The rear-end doors
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be activated again. Opening and closing
41

#
Tointer rupt convenience closing: release
th e0037 button. Re
setting the side windo ws The side windo
wsmust be reset af ter a malfunc‐
tion or a voltage supply inter ruption. #
Swit chon the ignition (/ page103). #
Push bo thwindow lif ter buttons and hold for
appr oximately one second af terth e side win‐
dow has closed. Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page 42). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on. When leaving
theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). Opening and closing
55

#
Remo vekey1 from your keyring. #
Inse rtkey1 into the slot.
The vehicle is star ted af ter a brief time. #
Leavetheke y inser ted during the entire jour‐
ne y. #
Ifyo u pull key1 out of the slot, the engine
continues torun. #
Have key1 checked at a qualified specialist
wo rkshop.
If th eve hicle does not star t: #
Leavekey1 inthe slot. #
Press the brake pedal. #
Start theve hicle with thest art/ stop button.
% Yo
u can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. Breaking-in no
tes Pr
otect the engine during thefirs t1, 000 miles
(1,500 km) by:
R driving at varying road and engine speeds.
R shifting tothe next gear up when or before
th etac home ter needle is 00C3ofthewa yto the
re d area.
R avoiding stre ss on theve hicle such as driving
at full thro ttle.
R not shi fting manually toa lo werge ar to brake.
R afte r1, 000 miles (1,500 km), gradually
increasing the engine speed and accelerate
th eve hicle up tofull speed.
R vehicles with automatic transmission: not
depressing the accelera tor pedal be yond the
pressure point (kickdown). This also applies if
the engine or parts of the driv‐
et ra in ha vebeen replaced.
Also obser vethefo llowing breaking-in no tes:
R The sensors of the ESP ®
driving saf ety sy stem
adjust automatically while a cer tain di stance
is being driven af terth eve hicle has been
delivered or af terre pairs. Full sy stem ef fec‐
tiveness is not reached until the end of this
te ach-in process.
R New or exch anged brakepads, brake discs
and tires only pr ovide optimal braking and
bonding af ter se veral hundred kilom eters.
Un tilthen, compensate forth ere duced brak‐
ing ef fect by applying greater pressure tothe
brake pedal. Driving tips
Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Ensure floor mats and carpets cannot
slip and pr ovide suf ficient room forthe
pedals. #
Do not lay multiple floor mats or carpets
on top of one ano ther. &
WARNING Risk of accident due to
unsuitable foot we ar
Operation of the pedals may be restricted due
to unsuitable foot we ar such as:
R Shoes with plat form soles
R Shoes with high heels
R Slippers #
When driving alw ayswe ar suitable
shoes in order tobe able tooperate the
pedals safel y. Driving and pa
rking 105

The jack may tip.
#
Press the Service button on the air sus‐
pension remo tecontrol before raising
th eve hicle.
This pr events au tomatic readjustment
of theve hicle le vel and pr events it from
being raised or lo wered manually. &
WARNING Risk of accident due tolow‐
ered or raised chassis
Driving with a lo wered or raised chassis may
greatly impair braking and handling charac‐
te rist ics. You may also exceed the permissible
ve hicle height when thech assis is raised. #
Set the driving le vel before pulling away. &
WARNING Risk of accident from mal‐
function of electronic le vel control
If elect ronic le vel control is malfunctioning,
th eve hicle le vel may be asymmetrical, too
high or too lo w.
The driving and steering characteristics of the
ve hicle may be noticeably dif fere nt. #
Adapt your driving style according lyand
drive carefull y. #
Stop, paying attention toroad and traf‐
fi c conditions. #
Consult a qualified specialist workshop. *
NO
TERisk of damage tothech assis from
lo we redve hicle le vel If electronic le
vel control is malfunctioning or
re adjusts while you are driving, theve hicle
le ve l may be lo wered. #
Pay attention tothero ad conditions and
ensure there is suf ficient ground clear‐
ance. #
Drive carefully. The le
vel of theve hicle depends on vehicle load
and the load distribution. Elect ronic le vel control
adjusts the le vel of there ar axle automatically on
ve hicles with an air-sprung rear axle. The vehicle
le ve l is thereby alw ays maintained at the driving
le ve l,re ga rdless of vehicle load. Driving dynamics
re main unaf fected. The height dif fere nce
between the sides of theve hicle may be up to
0.4 in (1 cm). Electronic le
vel control is not engine-dependent
and is only operational when the ignition is
switched on. The electronic le vel control com‐
pressor works audibl y.
% If
th e compressor works cons tantly or starts
up se veral times per minute, elect ronic le vel
control is malfunctioning.
Depending on theve hicle equipment, electronic
le ve l control switches between manual and auto‐
matic mode depending on either theve hicle
speed or the position of the parking brake.
If electronic le vel control switches depending on
ve hicle speed, manual operation is automatically
activated when theve hicle is stationar y.Yo u may
ra ise or lo werth eve hicle le vel. If you subse‐
qu ently drive faster than 6 mph (10 km/h), man‐
ual mode is automatically deactivated and auto‐
matic mode sets theve hicle le vel.
If elect ronic le vel control switches depending on
th e parking brake position, manual mode is auto‐
matically activated when the parking brake is
applied. You may raise or lo werth eve hicle le vel
to load and unload. If youre lease the parking
brake, manual mode is automatically deactivated
and automatic mode sets the driving le vel.
When working on theve hicle or changing a
wheel, you can deactivate electronic le vel control
(/ page 123).
If electronic le vel control is malfunctioning or the
ve hicle le vel is too high or too lo w,an audible sig‐
nal sounds.
The driving and steering characteristics of the
ve hicle will be noticeably dif fere nt. Electronic
le ve l control adjusts theve hicle le velto the nor‐
mal le vel as soon as possible. Continue driving
carefully until the audible signal stops. Only then
is theve hicle at normal le vel.
Au tomatic mode and electronic le vel control
automatically switch on again torestore theve hi‐
cle le vel, depending on the option selected:
R when the parking brake is released
R from speeds of appr oximately 6 mph
(10 km/h)
If th e electronic le vel control compressor thre at‐
ens to ov erheat, e.g. due torepeated raising or
lo we ring wi thin a short period, elect ronic le vel
control is deactivated. You can raise or lo werthe
ve hicle le vel again af ter appro ximately
one minu te. 12 2
Driving and pa rking

#
Pull co ver3 on DEF filler cap 1up, turn
90° and release. #
Insert tool 4 in holes 2of DEF filler cap
1. #
Turn DEF filler cap 1coun ter-clockwise and
re mo veit.
Preparing the DEF refill canis ter Va
riant 1 Va
riant 2 #
Unscr ewthe cap on DEF refill canis ter2. #
Screw disposable hose 1onto the opening
of DEF refill canis ter2 until hand-tight. Ad
ding DEF Va
riant 1 Va
riant 2 #
Screw disposable hose 2onto thefiller neck
of theve hicle until hand-tight. #
Lift up and tip DEF refill canis ter1.
The filling process stops when the DEF tank is
comple tely full.
DEF refill canis ter1 can be remo ved when it
has been only partially em ptied. #
Unscr ewdisposable hose 2and close DEF
re fill canis ter1 inreve rse order. #
Switch on the ignition for at least 60 seconds. #
Start theve hicle.
% Av
oid storing DEF containers permanent lyin
th eve hicle.
DEF refill bottle
Only scr ewthe DEF refill bottle hand-tight onto
th efiller opening in the engine compartment. It
may otherwise be damaged. 13 0
Driving and pa rking

The electric parking brake is also automatically
applied if Active Dis tance Assi stDISTRONIC has
brought theve hicle toast andstill.
In addition, at least one of thefo llowing condi‐
tions must be fulfilled:
R the engine is switched off
R the driver is not sitting in the driver's seat
R the belt buckle is undone
R there is a sy stem malfunction
R the po wer supply is insuf ficient
R theve hicle is stationary for a long time
The red0049 and0024 (USA) or 0024(Canada)
indicator lamp in the instrument display lights up.
The electric parking brake is only actually applied
when there d0049 and0024 (USA) or 0024
(Canada) indicator lamps light up continuousl y.
Re leasing the electric pa rking brake automat‐
ically
Ve hicles with automatic transmission:
The electric parking brake of your vehicle is
re leased when all of thefo llowing conditions are
fulfilled:
R The driver is sitting in the driver's seat.
R The driver is belted.
R The engine is running.
R The transmission is in position 005Bor005E and
yo u depress the accelera tor
or
Yo u swit chfrom transmission position 005Dto
position 005Bor005E. You must also depress the
accelerator if tra veling on steep uphill gradi‐
ents.
R Ifth e transmission is in position 005E,there ar-
end doors must be closed.
App lying/releasing the electric pa rking brake
manually &
WARNING Risk of accident and inju ry
due tochildren and animals left unat ten‐
ded in theve hicle
If yo u lea vechildren and animals unat tended
in theve hicle, they may be able toset the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Shifting the automatic transmission out of
park position 005D. R
Starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Toappl y:press switch 1.
When the electric parking brake is applied,
th ere d0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps light up in the instru‐
ment displa y.The electric parking brake is
only actually applied when there d0049
and 0024 (USA) or 0024(Canada) indicator
lamps light up continuousl y.
It is also possible toapply the electric parking
brake when the ignition is switched off. #
Torelease: pull switch 1.
The red0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps in the instrument display
go out.
Yo u may on lyrelease the electric parking
brake if the ignition is switched on with the
st art/ stop button. Driving and parking
13 5

Operating media playback with
the on-boa rd
compu ter On-board computer:
4 Media 1
Media source
2 Current track and track number
3 Artist's name
4 Name of the album
The following displa ysare available on the media
menu:
R Media source selection list
R Current pl ayback #
Select and con firm the media source. #
Select and confirm there qu ired playbac k.
% This is how
toselect a station when TVisthe
media source. Dialing a
telephone number using the on-
board compu ter &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. When using
the phone, you must obse rvethe
legal requirements forth e count ryin which you
are cur rently driving. Re
quirements:
R The mobile phone is connec tedto the multi‐
media sy stem.
On-board computer: 4 Phone
Select one of thefo llowing options:
R Prev ious calls
R Phone book
R Call status
Ve hicles with MBUX multimedia sy stem: the
most recent telephone calls (dialed numbe rs,
accep ted and missed calls) are displa yed on the
Phone menu. #
Select and confirm a telephone numbe r.
If only one telephone number has been
sa ve dfo r the entr y:thete lephone number
is dialed. #
If se veralte lephone numbers ha vebeen
sa ve dfo r the entr y:select and confirm a
te lephone numbe r.
The telephone number is dialed.
Ins tead of the selected telephone numbe rs,the
fo llowing displa ysmay appear:
R Please Wait : The application is cur rently start‐
ing. If no Blue tooth®
connection tothe mobile
phone is es tablished, the menu for authoriz‐
ing and connecting a mobile phone will be
displa yed in the multimedia sy stem
(/ page 182).
R Updating Data…: The call list is being upda‐
ted.
R Importing Contacts: The mobile phone's con‐
ta cts, or a memo rymedium's contacts are
being impor ted.
Ac cepting/rejecting a call
When you are called, theIncoming Call message
appears on the displa y. #
Press 0061toaccept the call or 0076to
re ject it.
Yo u can also accept or reject the call using the
0061 or0076 buttons on thesteering wheel. Instrument Display and on-board computer
16 9