2019 MERCEDES-BENZ SPRINTER air suspension

card contains, in compact
form ,th e most impor‐
ta nt information about your vehicle e.g. thero ut‐
ing of electric cables.
Fu rther information can be found at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In addi‐
tion, your vehicle pr ovides com fort and enter tain‐
ment functions, which are also made possible by
electronic cont rol units.
The elect ronic control units contain da tamemo‐
ri es which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance requ ire‐
ments and tech nical events or malfunctions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating states of sy stem components (e.g.
fl uid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle dam‐
age
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual cont rol unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this data
is temp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored in
th eeve nt or malfunction memo ry.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufacturers)
or third parties (e.g. breakdown services). Serv‐ ices include
repair services, maintenance pro‐
cesses, warranty claims and quality assurance
measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third par‐
ties collect, process and use this data. They
document tech nical statuses of theve hicle,
assist in finding malfunctions and impr oving qual‐
ity and are transmitted tothe manufacturer, if
necessar y.Fu rthermore, the manufacturer is sub‐
ject toproduct liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Malfunction memories in theve hicle can be reset
by a service outlet as part of repair or mainte‐
nance work.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, particu‐
lar lywhen you use online services in accordance
with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R seat and steering wheel position settings
R suspension and climate cont rol settings
R Individualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can control this by
means of the cont rol elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer tain General no
tes25

th
e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. Sample image of comfort suspension seat
1 Seat cushion length
2 Seat backrest inclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-aft position
6 Seat suspension
7 Vibration limiting
% Depending on
the seat model, individual
adjustment options may be omitted. #
Toadjust the seat cushion length: lift lever
1 and slide the front section of the seat
cushion forw ards or backwards. #
Toadjust the seat backrest inclination:
turn handwheel 2forw ards and backwards
until the desired position has been reached. #
Toadjust the seat heigh t:push or pull le ver
3 until the desired position has been
re ached. #
Toadjust the seat cushion inclination: turn
handwheel 4forw ards and backwards until
th e desired position has been reached. #
Toadjust the seat fore -and-aft position: lift
le ve r5 and slide the seat into the desired
position. #
Make sure that the seat is engaged. #
Toset the seat suspension: take thewe ight
off the seat. #
On handwheel 6, setthe body weight (88 lb
(40 kg)to 264 lb (120 kg)) so that the seat
suspension works optimall y.Ifyo u set a
higher weight, the seat suspension will
become firm er. The seat will then not vibrate
as much. If the seat vibrates of ten and signifi‐
cantly, you can engage the seat in the lo wer
area. #
Toengage vibration limiting: turn lever7
upwards.
The next time the seat vibrates, it will engage. #
Torelease vibration limiting: turn lever7
to theright.
The seat can vibrate. Ad
justing the front seat electrically &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted while the ignition is
off. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Comply with
the saf ety no tes on "Airbags" and
"Children in theve hicle". 62
Seats and stowage

DSR is in
standby mode.
R DSR is inactive:
-
as soon as youexc eed a speed of 28 mph
(45 km/h).
- DSR appears in thest atus area of the on-
board computer. In addition, theDSR Off
message appears.
- DSR - - - appears in thest atus area of the
on-board computer.
Setting the speed while driving downhill
Yo u can set the speed depending on thege ar
ra nge tobetween 2 mph (4 km/h) and 11mph
(18 km/h) using the brake and accelerator pedals
or therock er switch on thesteering wheel. #
Brake or accelerate theve hicle tothe desired
speed on the downhill gradient. #
Release the brake or accelera tor pedal.
The cur rent speed is stored.
or #
Press rocker switch 1up or down during a
DSR regulation.
The last sa ved speed is increased or reduced. #
Release rocker switch 1.
The cur rent speed is stored.
or #
Press rocker switch 1up or down until
desired speed is reached. #
Release rocker switch 1.
The cur rent speed is stored.
% It may be a moment before
theve hicle starts
to brake tothe set speed. Take this delay into
account when setting the speed with rock er
switch 1. Deactivating DSR
#
Press the upper section of switch 1.
or #
Accele rate and drive fasterthan 28 mph
(45 km/h).
DSR deactivates automatically in thefo llowing
situations:
R As soon as youexc eed a speed of 28 mph
(45 km/h).
R There is a malfunction in the ESP ®
or ABS
sy stem. Electronic le
vel control Fu
nction of ENR (electronic le vel control) &
WARNING Risk of entrapment from vehi‐
cle lo wering
When lo wering theve hicle, people could
become trapped if their limbs are between
th eve hicle body and the tires or underneath
th eve hicle. #
Make sure no one is underneath the
ve hicle or in the immediate vicinity of
th e wheel ar ches when you lo werthe
ve hicle. &
WARNING Risk of inju ryfrom jack tip‐
ping
If yo u park a vehicle with air suspension, the
air suspension may remain activated for up to
one hour, even when the ignition is switched
off. If youth en raise theve hicle with the jac k,
th e air suspension will attem pttoadjust the
ve hicle le vel. Driving and parking
121

#
Toswitch electronic le vel control on
again: press button 4again.
The indicator lamp on button 4goes out.
Using the but ton in the control panel #
Park theve hicle, leaving the ignition switched
on. #
Tolowe r automatical ly:brie fly press the
lo we r section of switch 2.
Electronic le vel control automatically lo wers
th eve hicle. #
Tostop the mo vement, brief lypress the upper
section of switch 1. #
Toraise todriving le vel:briefly press the
upper section of swit ch1.
Electronic le vel control automatically raises
th eve hicle tothe driving le vel. #
Tostop the mo vement, brief lypress the lo wer
section of switch 2. #
Toswitch on automaticall y:drive at over
6.2 mph (10 km/h) or release the parking
brake.
Elect ronic le vel control controls theve hicle
le ve l automaticall y. Using electronic le
vel control forch arging
with air in an emer gency Only
forve hicles with valves for electronic le vel
control emergency charging. If electronic le velcontrol is malfunctioning and
theve hicle is lean‐
ing, you can raise or lo werth eve hicle bycon‐
necting an extern al compressed-air source toone
of the emer gency valves (tire valves). If elect ronic
le ve l control is deactivated, you can drive on
carefully tothe nearest qualified specialist work‐
shop and ha vethe malfunction remedied.
* NO
TEDama gedue topressure being too
high If
th e pressure in the air suspension bello ws
is too high, the compressed-air lines or the air
suspension bello wsmay be dama ged. #
Ensure you obse rveth e maximum per‐
missible operating pressure of 600 kPa
(6 bar/87 psi). #
Apply the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off electronic le vel control
(/ page 123). #
Switch off the engine and open the hood
(/ page 202). #
Unscr ewtheva lve cap of the cor responding
va lve. #
Connect theex tern al compressed-air source. #
Raise or lo werth eve hicle le velby charging or
re leasing compressed air until the driving
le ve l has been reached and theve hicle is in a
horizontal position. While doing so, ensure
yo u obse rveth e maximum permissible oper‐
ating pressure of 600 kPa (6 bar/87 psi). #
Disconnect theex tern al compressed-air
source. #
Tighten theva lve caps on theva lves. #
Close the hood (/ page 202). #
Drive on carefully tothe nearest qualified
specialist workshop. 124
Driving and pa rking

In trailer mode,
the guide lines are shown at
th e le vel of the trailer hitch.
Vi ew of trailer (if trailer hit chis installed) Vi
ew of trailer (if trailer hitch is ins talled)
1 Yellow guide line, locating aid
2 Red guide line at a dis tance of appr oximately
1. 0 in (0.3 m) from the ball head of the trailer
hitch
3 Ball head of the trailer hitch
Side view of the mir ror came ras
The sides of theve hicle can be seen in this vie w. 1
Lane indicating thero ute theve hicle will take
with thesteering wheel in its cur rent position
2 Yellow warning display of Parking Assist
PA RKTRONIC: obstacles at a dis tance of
appr oximately 3.3 ft(1.0 m) or less
3 Your vehicle from abo ve
4 Marker of the wheel contact points
5 Guide line of extern al vehicle dimensions
with outside mir rors folded out
If th e dis tance tothe object lessens, the color of
wa rning display 2changes.
Sy stem failure
If th ere is no operational readiness, thefo llowing
message appears in the multimedia sy stem: Sy
stem limitations
The 360° Camera will not function or will only
partially function in thefo llowing situations:
R The front doors are open.
R The side mir rors are folded in.
R There is heavy rain, snow or fog.
R The ambient light is poor, e.g. at night.
R The area is lit byfluorescent light (the displ ay
may flic ke r).
R Ifth ere is a sudden change in temp erature,
e.g. when driving into a heated garage in win‐
te r.
R The ambient temp erature is very high.
R The camera lens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in which the
came ras are ins talled, are damaged. In this
eve nt, ha vethe cameras, their positions and
th eir setting checked at a qualified specialist
wo rkshop.
Do not use the 360° Camera under such circum‐
st ances. You could otherwise injure others or col‐
lide with objects when parking theve hicle.
On vehicles with height-adjus table suspension or
if th eve hicle is car rying a heavy load, leaving the
st andard height can result in inaccuracies in the
guide lines and in the display of thege nerated
ima ges, depending on tech nical conditions.
The field of vision and other functions of the cam‐
era sy stem may be restricted due toadditional
attachments on theve hicle (e.g. loading tailgate).
% The contrast of
the display may be impaired
by abrupt direct sunlight or by other light
sources, e.g. when driving out of a garage . In
th is case, pay particular attention.
% Ha
ve the display repaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. 15 0
Driving and pa rking

Maximum permissible pa
yload weight: nomi‐
nal load and luggage load plus 150 lbs (68 kg)
multiplied bythe number of seats in theve hicle. Changing a wheel
Note
s on selecting, installing and replacing
tires Yo
u can ask for information rega rding permit ted
wheel/tire combinations at a qualified specialist
wo rkshop. &
WARNING Risk of accident due toincor‐
re ct sizes of wheels and tires
If wheels and tires of the wrong size are used,
th e wheel brakes or wheel suspension com‐
ponents may be damaged. #
Alwaysre place wheels and tires with
ones that fulfill the specifications of the
original part.
Fo r wheels, pay attention tothefo llowing:
R Designation
R Type
R Perm issible wheel load
R Wheel of fset
Fo r tires, pay attention tothefo llowing:
R Designation
R Manufacturer
R Type
R Load-bearing index
R Speed rating &
WARNING Risk of inju rythro ugh exceed‐
ing the specified tire load rating or the
permissible speed rating
Exceeding the specified tire load rating or the
permissible speed rating may lead totire
dama geand tothe tires bur sting. #
Therefore, only use tire types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tire load rating and speed
ra ting requ ired foryo ur vehicle. *
NO
TEVehicle and tire damage thro ugh
tire types and sizes that ha venot been
appr oved Fo
r saf etyre asons, only use tires, wheels and
accesso ries which ha vebeen specially
appr ovedby Mercedes-Benz foryo ur vehicle.
These tires ha vebeen specially adap tedfor
use with the cont rol sy stems, such as ABS or
ESP ®
.
Otherwise, cer tain properties, such as han‐
dling characteristics, vehicle noise and con‐
sum ption could be adversely af fected. Fur‐
th ermore, other tire size could result in the
tires rubbing against the body and axle com‐
ponents when loaded. This could result in
damage tothe tire or theve hicle. #
Only use tires, wheels and accessories
th at ha vebeen checked and recommen‐
ded byMercedes-Benz. *
NO
TEDriving sa fety put at risk by retrea‐
ded tires Re
treaded tires are not checked or recom‐
mended byMercedes-Benz, as pr evious dam‐
age is not alw ays de tected du ring there tread
process.
Driving sa fety cannot, therefore, be guaran‐
te ed. #
Do not use used tires when their pr evi‐
ous usage is unknown. *
NO
TEDama getoelectronic component
parts thro ugh the use of tire-ins talling
to ols Ve
hicles with a tire pressure monitoring
sy stem: there are electronic component
parts in the wheel. Tire -ins talling tools should
not be applied in the area of theva lve.
Otherwise, the electronic component parts
could be damaged. #
Always ha vetires changed at a qualified
specialist workshop. Ac
cesso ries that are not appr ovedfo ryo ur vehi‐
cle byMercedes-Benz, or are not being used cor‐
re ctly, can impair ope rating sa fety. 248
Wheels and tires

Before pu
rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and inquire about:
R Suitability
R Legal stipulations
R Factory recommendations
Obser vethefo llowing points when selecting,
ins talling and replacing tires:
R Use only tires and wheels of the same type,
design (winter tires, all-season tire) and
make.
R Only ins tall wheels of the same size and tread
design on one axle (left and right).
It is only permissible toins tall a dif fere nt
wheel size tothis in theeve nt of a flat tire in
order todrive tothe specialist workshop.
R Only ins tall tires of the cor rect size onto the
wheels.
R Ve
hicles with a tire pressure monitoring
sy stem: all ins talled wheels must be equip‐
ped with functioning sensors forth e tire pres‐
sure monitoring sy stem.
R Attemp eratures below 50 °F (10 °C), use
winter tires or all-season tire mar ked M+S for
all wheels.
Wi nter tires bearing the004D snowflake sym‐
bol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road condi‐
tions.
R Only use tires with the same tread.
R Obser vethe maximum permissible speed for
th e ins talled tires.
If th is is below theve hicle's maximum speed,
th is must be indicated in an appropriate label
in the driver's field of vision.
R Break in new tires at moderate speeds forthe
fi rs t 60 miles (100 km).
R Replace the tires af ter six years at the latest,
re ga rdless of wear.
Fo r more information on wheels and tires, con‐
ta ct a qualified specialist workshop.
% Ve
hicles with twin tires:
Fo rve hicles with twin tires with a GVW of
11 ,030 lbs or 12,125 lbs, only use tires with
th e dimension LT215/85 R16 whi chhave
been appr ovedfo rth is vehicle bythe manu‐
fa cturer. It is not permissible touse tires with
dif fere nt dimensions; doing so may lead to age
neral ope rating pe rmit being rende red
in va lid.
% Ve
hicles with single tires:
Fo rve hicles with single tires with a GVW less
th an or equal to9480 lbs, only use tires with
th e dimension LT245/75 R16 whi chhave
been appr ovedfo rth is vehicle bythe manu‐
fa cturer. It is not permissible touse tires with
dif fere nt dimensions; doing so may lead to a
ge neral ope rating pe rmit being rende red
in va lid.
% Ve
hicles with Super Single tires:
Fo rve hicles with single tires with a GVW of
11 ,030 lbs, only use tires with the dimen‐
sions 225/ 75R16C (FA) and 285/65 R16C
(RA) which ha vebeen appr ovedfo rth is vehi‐
cle bythe manufacturer. It is not permissible
to use tires with dif fere nt dimensions; doing
so may lead toage neral ope rating pe rmit
being rende red in valid.
Be sure toalso obse rveth efo llowing fur ther rela‐
te d subjects:
R Notes on tire pressure (/ page 234)
R Tire and Loading In form ation placard
(/ page 240)
R Tire size designation, load-beari ng capacity,
speed rating and load ind ex (/page 245)
R Tire pressure table
R Notes on the emer gency spa rewheel
(/ page 255) Note
s onrotating wheels &
WARNING Risk of inju rythro ugh dif fer‐
ent wheel sizes
Inter changing the front and rear wheels if the
wheels or tires ha vediffere nt dimensions may
se verely impair the driving characteristics.
The wheel brakes or wheel suspension com‐
ponents may also be damaged. #
Rotate front and rear wheels only if the
wheels and tires are of the same dimen‐
sions. On
vehicles that ha vethe same size front and
re ar wheels, rotate the wheels according tothe
inter vals in the tire manufacturer's warranty book
in your vehicle documents. If this is not available,
ro tate the tires every3,000 (5,000) to
6,000 miles (10,000 km), depending on the Wheels and tires
249

Preparing
theve hicle for a wheel change Re
quirements:
R The tire-change tool kit is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Take theve hicle tool kit from thefo ot we ll on
th e front passsenger side (/ page 229).Ve
hicles with rear wheel drive #
Take the jack and the tire-change tool kit out
of thestow age compartment (/ page 250).#
If necessar y,remo vethe hub cab. #
Assemble the lug wrench extension using the
middle rod and thero d with the lar gest diam‐
et er from theth re e-piece jack pump le ver. #
Starting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench. #
Using the lug wrench, loosen the wheel nuts
or bolts on the wheel you wish tochange by
about one full turn. Do not unscr ewthe wheel
nuts or bolts comple tely. #
Raise theve hicle (/ page 251). Ra
ising theve hicle when changing a wheel &
WARNING Risk of inju ryfrom jack tip‐
ping
If yo u park a vehicle with air suspension, the
air suspension may remain activated for up to
one hour, even when the ignition is switched
off. If youth en raise theve hicle with the jac k,
th e air suspension will attem pttoadjust the
ve hicle le vel.
The jack may tip. #
Press the Service button on the air sus‐
pension remo tecontrol before raising
th eve hicle.
This pr events au tomatic readjustment
of theve hicle le vel and pr events it from
being raised or lo wered manually. &
WARNING Risk of inju ryfrom incor rect
positioning of the jack
If yo u do not position the jack cor rectly at the
appropriate jacking point of theve hicle, the
jack could tip wi th theve hicle raised. #
Only position the jack at the appropriate
jacking point of theve hicle. The base of
th e jack must be positioned vertically
under the jacking point of theve hicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, the jack could tip with theve hicle
ra ised. #
Neverch ange a wheel on a slope. #
Consult a qualified specialist workshop. *
NO
TEVehicle damage from the jack If
yo u do not position the jack cor rectly at the
appropriate jack support point of theve hicle,
th e jack could tip over with theve hicle raised. #
The jack is designed exclusively for
jacking up theve hicle at the jack sup‐
port points. Re
quirements:
R There are no persons in theve hicle.
R The vehicle is prepared forch anging a wheel
(/ page 251). Wheels and tires
251