2019 CITROEN RELAY Handbook (in English)

87
Driving recommendations
Observe the driving regulations and remain
vigilant whatever the traffic conditions.
Pay close attention to the traffic and keep your
hands on the wheel so that you are ready to
react at any time to any eventuality.
As a safety measure, the driver should only
carry out any operations that require close
attention when the vehicle is stationary.
On a
long journey, a break every two hours is
strongly recommended.
In difficult weather, drive smoothly, anticipate
the need to brake and increase the distance
from other vehicles.
Never leave the engine running in
an enclosed area without adequate
ventilation: internal combustion engines
emit toxic exhaust gases, such as carbon
monoxide. There is a
risk of poisoning and
death!
In very severe wintry conditions
(temperatures below -23°C), to guarantee
correct operation and the longevity of
the mechanical elements of your vehicle,
engine and gearbox, the engine must be
left running for 4
minutes before driving.
Driving on flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage
to the engine or gearbox, as well as to the
electrical systems of your vehicle.
Important!
If you are obliged to drive through water:
- c heck that the depth of water does not
exceed 15
cm, taking account of waves that
might be generated by other users,
-

d
eactivate the Stop & Start system,
-

d
rive as slowly as possible without stalling.
Under no circumstances exceed 6
mph
(10


km/h),
-

d
o not stop and do not switch off the engine.
On leaving the flooded road, as soon as
circumstances allow, make several light brake
applications to dry the brake discs and pads. If in doubt about the state of your vehicle,
contact a
CITROËN dealer or a qualified
workshop.
Never drive with the parking brake
applied – risk of overheating and damage
to the braking system!
Do not park and do not run the engine
with the vehicle stationary, in areas where
substances and combustible materials
(dry grass, leaves, etc.) can come into
contact with the hot exhaust system – risk
of fire!
Never leave a vehicle unsuper vised with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P , depending on
the type of gearbox.
To assure the durability of your vehicle and
your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle:
6
Driving

88
Manoeuvre cautiously, at low
speed
The dimensions of your vehicle differ from
those of a light vehicle, in width, in height, as
well as in length, and some obstacles will be
more difficult to notice.
Manoeuvre slowly.
Before turning, check that there are no
obstacles at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle.
Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load, the vehicle must remain within the
m aximum authorised weight, the Gross Vehicle
Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a
roof
rack.
Loading also implies adherence to the
maximum load of the roof bar anchor points.
Adhere to the maximum permissible weight,
according to CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create
a
risk of accident.
Drive the vehicle in a prudent
a nd efficient way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance
so that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2
to 0.3 bar for long journeys.
In case of towing
Driving with a trailer places greater
d emands on the towing vehicle and
requires extra care from the driver.
Distribution of loads
F Distribute the load in the trailer so that the heaviest items are as close as possible to
the axle and the nose weight approaches
the maximum permitted without
exceeding it.
Air density decreases with altitude, thus
reducing engine performance. The maximum
towed load must be reduced by 10% for every
1,000
metres of altitude.
For more information on the Technical
data of your vehicle and particularly on
towable loads, refer to the corresponding
section.
Side wind
F Take into account the increased sensitivity to wind.
If your vehicle is fitted with a

drop-side back,
the height and width of the load must remain
within the overall dimensions of the vehicle.
Driving

89
Cooling
Towing a trailer on a slope increases the
t emperature of the coolant.
As the fan is electrically controlled, its cooling
capacity is not dependent on the engine speed.
F

T
o lower the engine speed, reduce your
speed.
The maximum towable load on an incline
depends on the gradient and the exterior
temperature.
In all cases, keep a
check on the coolant
temperature.
F

I
f this warning lamp and the
STOP warning lamp come on,
stop the vehicle and switch off
the engine as soon as possible.
New vehicle
Do not pull a
trailer before having driven at
least 620
miles (1,000 kilometres).
Braking
Towing a trailer increases the braking distance.
T o avoid overheating of the brakes, the use of
engine braking is recommended.
Ty r e s
F Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
F Check the electrical lighting and signalling on the trailer and the headlamp beam height
of your vehicle.
For more information on Headlamp
beam height adjustment , refer to the
corresponding section.
The rear parking sensors will be
deactivated automatically to avoid the
audible signal if a
genuine CITROËN
towbar is used.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system.
It activates automatically when the key is
removed from the ignition.
This warning lamp goes off after the
key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key
and have the faulty key checked by
a
CITROËN dealer.
Note the number of the keys carefully; in
case of loss, inter vention by the CITROËN
dealer will be more efficient and quicker
if you present this number and the
confidential card.
When the ignition switch is turned on, a
dialogue is set up between the key and the
electronic immobiliser.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even when it
is in your pocket, may result in involuntary
unlocking of the doors.
The simultaneous use of other high
frequency equipment (mobile telephones,
domestic alarms, etc.), may inter fere
with the operation of the remote control
temporarily.
The remote control does not operate
while the key is in the ignition, even if the
ignition is off, except for reinitialisation.
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Driving

90
Driving with the doors locked may make
access to the passenger compartment by
the emergency services more difficult in an
emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a
short time.
When purchasing a second-hand
vehicle:
-

e
nsure that you are given the
confidential card,
-

h
ave the keys recorded by a CITROËN
dealer to ensure that the keys in your
possession are the only ones which
can start the vehicle.
Confidential card
It contains the identification code necessary for
any work carried out by a CITROËN dealer on
the electronic immobiliser system. This code is
hidden by a
film, which should be removed only
if necessary.
Keep your card in a
safe place, never inside the
vehicle.
When undertaking a
long trip or journey,
however, it is advisable to take it with you along
with your personal papers.
Starting-switching off the
engine
Ignition switch
Avoid attaching heavy objects to the key
or the remote control, which weigh down
on its blade in the ignition switch and
could cause a


malfunction.
Starting the engine
F With the parking brake applied and the gearbox in neutral, turn the key to the MAR
position.
The period of illumination of the warning lamp
depends on the climatic conditions.
With the engine hot, the warning lamp comes
on for a
few moments, you can start the engine
without waiting.
F

W
hen the engine starts, release the key.Engine immobiliser warning lamp
If this warning lamp comes on, use
another key and have the faulty key
checked by a
CITROËN dealer.
Switching off the engine
F Immobilise the vehicle.
F T urn the key to the STOP position.
STOP
position: immobiliser.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated. F

W
ait for this warning lamp to
go off then operate the starter
( AV V position) until the engine
starts.
This is given to you on delivery of your vehicle
with the duplicate keys.
Driving

91
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited
to low or minus temperatures.
Battery standby system
If the vehicle is not to be used for a prolonged
p eriod, such as for winter storage, for example,
it is strongly recommended that the battery
be placed on standby in order to protect it and
optimise its ser vice life.
When the battery is on standby, access to
the vehicle is only possible by unlocking
the vehicle using the key in the lock barrel
in the driver's door.
After the battery is switched off, the
information (time, date, radio stations,
etc.) is stored.
To take the battery out of standby:
F

T
urn the key to the MAR position.
F

S
tart the engine normally (AV V position).
To place the battery on standby:
F

S
witch off the engine ( STOP position). F

P
ress the red button, then turn the key to
the B AT T position.
The battery goes into standby about 7 minutes
later.
This time is necessary to:
-

A
llow the user to get out of the vehicle and
lock the doors with the remote control.
-

E
nsure that all of the vehicle's electrical
systems are deactivated.
Parking brake
Applying
F Pull the parking brake lever up to immobilise your vehicle.
F

C
heck that the parking brake is applied
firmly before leaving the vehicle.
There is no advantage in engaging a
gear after
parking the vehicle, particularly if the vehicle is
loaded.
When parking on a
slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
In the exceptional case of use of the
parking brake when the vehicle is moving,
apply the brake by pulling gently to avoid
locking the rear wheels (risk of skidding).
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Driving

92
Releasing
When the vehicle is being driven,
this warning lamp coming on
indicates that the parking brake is
still applied or has not been fully
released.
Manual gearbox
To change gear easily, always depress the
clutch pedal fully.
To prevent the mat from becoming caught
under the pedal:
-
e
nsure that the mat is positioned
correctly,
-

n
ever fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear
Never engage reverse gear before the
vehicle is completely stationary.
If your vehicle is fitted with parking
sensors, the system comes into operation
when reverse gear is engaged; an audible
signal is heard.
For more information on Rear parking
sensors , refer to the corresponding
section.
F

P

ull the lever up slightly and press the
button to release the parking brake lever.
Gear efficiency indicator
Depending on the engine or model, this system
allows fuel consumption to be reduced by
suggesting when to change up.
Gear efficiency recommendations are only
optional. In fact, the road configuration,
the traffic density and safety remain the
determining factors when choosing the best
gear. Therefore, the driver remains responsible
for deciding whether or not to follow the
system's advice.
The system cannot be deactivated.
Operation
The information appears in the
instrument panel screen in the form
of the SHIFT indicator, accompanied
by an upward arrow to signal to the
driver that they can change up.
The system adapts its gear shift
recommendation according to the driving
conditions (slope, load, etc.) and the
driver's requirements (power, acceleration,
b r a k i n g , e t c .) .
The system never recommends engaging
first gear or reverse, or changing down.
F

R

aise the collar under the gear knob to
engage reverse gear.
The lever should be moved slowly to reduce the
noise on engaging reverse gear.
Driving

93
Stop & Start
The Stop & Start system puts the engine
temporarily into standby – STOP mode – during
stops in the traffic (red lights, traffic jams, etc.).
The engine restarts automatically – START
mode – as soon as you wish to move off.
Restart is instantaneous, quick and silent.
Per fect for urban use, the Stop & Start system
reduces fuel consumption and exhaust
emissions and offers the comfort of complete
silence when stationary.
Going into engine STOP
mode
With the vehicle stationary, put the gear lever
into neutral, then release the clutch pedal.This indicator lamp comes on in the
instrument panel and the engine
goes into standby.
Automatic stopping of the engine is only
possible after the vehicle has exceeded
a
speed of about 6 mph (10 km/h), to avoid
repeated stopping of the engine when
driving slowly. Never leave your vehicle before turning off
the ignition with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not triggered when:
-
t he system is initialising,
-

t
he driver's door is open,
-

t
he driver's seat belt is not fastened,
-

t
he air conditioning is on,
-

t
he rear screen demisting is on,
-

t
he windscreen wipers are on fast wipe,
-

r
everse gear is engaged for a parking
manoeuvre,
-
s

ome special conditions (battery charge,
engine temperature, particle filter
regeneration, braking assistance, exterior
temperature, etc.) where the engine is
needed to assure control of a
system.-

d
uring intensive use of Stop & Start, it
may be deactivated to conser ve starting
ability; go to a CITROËN dealer to have the
function reactivated.
This indicator lamp in the instrument
panel flashes for a few seconds,
then goes off.
This operation is perfectly normal.
Going into engine START
mode
With the vehicle in gear, automatic engine
restarting is only allowed by fully depressing
the clutch pedal.
This indicator lamp goes off and the
engine restarts.
If the driver takes no action on the vehicle for
3
minutes after an automatic restart in START
mode, the system stops the engine definitively.
The engine can then only be restarted using
t h e key.
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Driving

94
Special cases: START mode
activated automatically
The START mode may be triggered
automatically in the following circumstances:
-
t
he vehicle is free-wheeling on a gradient,
-

t
he windscreen wipers are on fast wipe,
-

t
he air conditioning is on,
-

t
he engine has been stopped for around
3
minutes with Stop & Start,
-
s

ome special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine
is needed to control a
system or the vehicle.
In this case, a message appears
in the instrument panel screen,
accompanied by this indicator lamp,
which flashes for a
few seconds,
then goes off.
This operation is perfectly normal. While in STOP mode with a
manual
gearbox, if a gear is engaged without fully
depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to
allow restarting.
With the engine stopped in STOP
mode, if the driver unfastens their
seat belt and opens a
front door, the
engine can only be restarted using
the ignition key. There is an audible
signal, accompanied by flashing of
this indicator lamp, and the display
of a
message.
Deactivation
If the system has been deactivated
in STOP mode, the engine restarts
immediately.
It is necessary to deactivate the
Stop & Start system if you want to
allow continuous operation of the air
conditioning.
The button indicator lamp remains on.
F

P
ress this button at any time to deactivate
the system.
Illumination of the button indicator lamp,
accompanied by a message in the instrument
panel screen, confirms that the instruction has
been registered.
Driving