2019 CHRYSLER PACIFICA HYBRID Owners Manual

The ignition can be placed in the following positions:
OFF
•The vehicle is stopped.
• Some electrical devices are available.
ACC
• Some electrical devices are available.
• Mechanical power (Vehicle Propulsion) is not available.
ON/RUN
• Driving position.
• All the electrical devices are available.
• As long as the READYappears in the instrument
cluster display it does not matter if the engine is running
or not, vehicle propulsion is available.
NOTE: Vehicle propulsion is only available after the ve-
hicle has passed through the START position. Conditions Causing Engine To Run
•
Maintaining Hybrid Battery SOC
• Provide Maximum Vehicle Acceleration
• Provide Maximum Passenger Compartment Heating
• Maintain Exhaust System Catalyst Temperature (after
engine start in current ignition cycle - emissions require-
ment)
• Engine Temporarily Operating in “Fuel and Oil Mainte-
nance Mode”
• Hood Opened with Ignition in Run Post-Start Mode
(eliminate unexpected engine start-ups)
In case the ignition switch does not change with the push
of a button, the key fob may have a low or dead battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the
emergency key) of the key fob against the ENGINE
START/STOP button and push to operate the ignition
switch.
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GETTING TO KNOW YOUR VEHICLE 47

WARNING!
•When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
NOTE: If the brake is pressed and the ignition is placed in
the RUN position with an EVSE connected to the vehicle,
the instrument cluster will not display the Ready state.
When the Electric Vehicle Supply Equipment (EVSE) is
unplugged from the vehicle, the vehicle will go into the
“Ready” state. If the vehicle is not shifted out of Park 30
minutes after being unplugged, the vehicle will disable the
“Ready” state. After an additional 30 minutes with no
change in Ignition status, the Ignition shall go to OFF and
Keyless Push Button Ignition
48 GETTING TO KNOW YOUR VEHICLE

the vehicle shall power down. For further information,
refer toStarting The Vehicle inStarting And Operating
for further information.
REMOTE STARTING SYSTEM — IF EQUIPPED
NOTE: Remote start on Hybrid while plugged in may
not always start the engine.
This system uses the key fob to start the vehicle
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).
The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), the optional heated seats, optional heated
steering wheel, optional heated mirrors and rear defroster
in temperatures below 40° F (4.4° C).
NOTE:
• Obstructions between the vehicle and key fob may
reduce this range.
• While plugged in the remote start feature for the vehicle
may not always start the engine.
Remote Start Cancel Message — If Equipped
The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
• Remote Start Cancelled — Door Open (Prior to remote
start attempt)
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.
How To Use Remote Start
All of the following conditions must be met before the
vehicle will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed
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GETTING TO KNOW YOUR VEHICLE 49

•Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• 12 volt battery at an acceptable charge level
• Key fob PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement
• MIL lamp is OFF, Vehicle is in propulsion system active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the vehicle will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.
NOTE:
• The vehicle can be started two consecutive times (two
15-minute cycles) from the key fob. However, the igni-
tion must be placed in the ON/RUN position before any
additional remote start requests can be received.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window operation is disabled when
the vehicle is in the Remote Start mode.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.
In addition, the ignition can be cycled to the Run Propul-
sion System Available position by pressing the ignition
50 GETTING TO KNOW YOUR VEHICLE

switch with the key fob in the vehicle, and then pressing
the ignition switch one more time to cycle the ignition
mode toOFF.
NOTE: To avoid unintentional shutdowns, the system will
disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below 40° F (4.4° C). These features will stay on through the
duration of Remote Start or until the ignition switch is
cycled to the ON/RUN position.
Remote Start Windshield Wiper De–Icer Activation
— If Equipped
When Remote Start is active and the outside ambient
temperature is less than 40° F (4.4° C), the Windshield
Wiper De-Icer will be enabled. Exiting Remote Start will
resume previous operation, except if the Windshield Wiper
De-Icer is active. The Windshield Wiper De-Icer timer and
operation will continue.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
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GETTING TO KNOW YOUR VEHICLE 51

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
52 GETTING TO KNOW YOUR VEHICLE

Key Programming
Key fob programming is performed at an authorized
dealer.
Replacement Keys
NOTE:Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
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GETTING TO KNOW YOUR VEHICLE 53

VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the ignition switch for unauthor-
ized operation. When the alarm is activated, the interior
switches for door locks, power sliding doors and power
liftgate are disabled. The vehicle security alarm provides
both audible and visible signals. If something triggers the
alarm, the vehicle security alarm will provide the following
audible and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the vehicle
security light in the instrument cluster will flash.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Make sure the vehicles ignition is cycled to the “OFF”position (refer to Starting The Vehicle inStarting And
Operating for further information).
• For vehicles equipped with Keyless Enter-N-Go —
Passive Entry, make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to lock the vehicle:
• Push lock on the interior power door lock switch with
the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same
exterior zone (refer to Keyless Enter-N-Go — Passive
Entry inGetting To Know Your Vehicle for further
information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
54 GETTING TO KNOW YOUR VEHICLE