2019 CHRYSLER PACIFICA HYBRID Owners Manual

If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE:Ensure that the Electric Park Brake is released, and
remains released, while being towed.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only. •
Use approved receptacle location to free the disabled
vehicle from its environment.
CAUTION!
Recovery feature:
• Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
(Continued)
Front Recovery Points
7
IN CASE OF EMERGENCY 439

CAUTION!(Continued)
Recovery load should:
•Be applied at constant speed.
• Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
CAUTION!
• Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
(Continued)
CAUTION! (Continued)
•When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
440 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................443
▫ Maintenance Plan ...................... .444
▫ Heavy Duty Use Of The Vehicle ............446
 ENGINE COMPARTMENT — HYBRID ........447
▫ Checking Oil Level .................... .448
▫ Adding Washer Fluid .................. .448
▫ Maintenance-Free Battery .................449
 DEALER SERVICE ...................... .450
▫ Engine Oil .......................... .450
▫ Engine Oil Filter ...................... .451
▫ Engine Air Cleaner Filter .................452
▫ Accessory Drive Belt Inspection ............452
▫ Air Conditioner Maintenance ..............453
▫ Body Lubrication ..................... .457▫
Windshield Wiper Blades .................457
▫ Exhaust System ....................... .462
▫ Cooling System ....................... .463
▫ Brake System ........................ .469
▫ Automatic Transmission ..................470
 RAISING THE VEHICLE ..................472
 TIRES ............................... .472
▫ Tire Safety Information ..................472
▫ Tires — General Information ..............481
▫ Tire Types ........................... .487
▫ Spare Tires — If Equipped ................488
▫ Wheel And Wheel Trim Care ..............491
▫ T

ire Chains (Traction Devices) .............492
▫ Tire Rotation Recommendations ............493
8

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................493
▫ Treadwear ........................... .494
▫ Traction Grades ....................... .494
▫ Temperature Grades .................... .494
 STORING THE VEHICLE ..................495
 BODYWORK .......................... .496
▫ Protection From Atmospheric Agents ........496▫
Body And Underbody Maintenance ..........496
▫ Preserving The Bodywork .................497
 INTERIORS ........................... .498
▫ Seats And Fabric Parts .................. .498
▫ Plastic And Coated Parts ..................499
▫ Leather Parts ......................... .499
▫ Glass Surfaces ........................ .500
442 SERVICING AND MAINTENANCE

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, or extremely hot or cold ambient
temperatures will influence when the “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).
NOTE:Even though the vehicle may not have been driven,
both the fuel in the tank and oil in the engine will still
degrade over time. Additionally, there will be a notification
to the driver if the engine is being run to maintain the oil
and fuel systems.
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by referring to “Vehicle Info” in “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 443

Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance schedules on the following page
for the required maintenance intervals.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter
• Rotate the tires
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
• Inspect battery and clean and tighten terminals as required
• Inspect brake pads, shoes, rotors, drums, hoses and park brake
• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or off-road conditions
444 SERVICING AND MAINTENANCE

Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X X X
Inspect front suspension, boot seals, tie rod ends, and replace if nec-
essary. XXX X X X X
Inspect the brake linings, parking brake function. X X X X X X X
Inspect front accessory drive belt, tensioner, idler pulley, and replace if
necessary. X
Additional Maintenance
Replace engine air cleaner filter. X X X X X
Replace air conditioning/cabin air filter. X X X X X X X
Replace spark plugs.(**) X
Flush and replace the engine, power electronics, and battery coolant
at 10 years or 150,000 miles (240,000 km), whichever comes first.(***) XX
Inspect and replace PCV valve if necessary. X
(**) The spark plug change interval is mileage based only,
yearly intervals do not apply. (***)Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could lead to
severe internal damage. If any coolant is needed to be added
to the system please contact your local authorized dealer.
8
SERVICING AND MAINTENANCE 445

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
Heavy Duty Use Of The Vehicle
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment. This type of vehicle use is considered
Severe Duty.
446 SERVICING AND MAINTENANCE