2019 CHRYSLER PACIFICA HYBRID Owners Manual

JUMP STARTING
The vehicle requires its 12V battery power toturn-onthe
vehicle’s high voltage battery. The high voltage battery is
used to charge the 12V battery, provide electric vehicle
operation, and to start the vehicle’s gas engine. If the 12V
battery has been discharged, the vehicle can be jump
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster pack.
If the vehicle’s high voltage battery has also been dis-
charged, it will need to be recharged before the vehicle can
be started:
• If the vehicle can be connected to a Level 1 or Level 2
charger where it is currently parked, the vehicle will still
require a jump start to allow the vehicle to begin the
battery charging process. Once the vehicle charging has
begun (indicated by the charge status indicator on top
the vehicle’s instrument panel), the jumper cables can be
removed from the vehicle jump posts. •
If the vehicle cannot be connected to a Level 1 or Level
2 charger where it is currently parked, the vehicle can be
moved by connecting 12V power to the vehicle’s jump
posts and then shifting the transmission from PARK
into NEUTRAL. Power provided by the jumper cables
will also allow the electric park brake to be released.
Carefully move the vehicle to a Level 1 or Level 2 charge
location. While the vehicle is being moved, the external
12V power must remained connected to the vehicle
jump posts.
NOTE: Be careful when moving the vehicle - ensure that
control of the vehicle is maintained. Also, ensure that
vehicle is secured to prevent unintentional movement
during and after moving the vehicle. If the external 12V
power becomes disconnected from the vehicle jump posts
or there is an interruption of the 12V power while moving
the vehicle, the vehicle’s transmission may engage PARK.
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When the vehicle is at the charging location, shift the
transmission back to PARK, apply the electric park brake,
and start the high voltage battery charging. Once the
vehicle has been secured against unintentional movement
and high voltage battery charging has been initiated, the
jumper cables can be removed from the vehicle jump posts.
Jump starting can be dangerous if done improperly so
please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer ’s operating instructions and precautions.
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than
12 Volts or damage to the battery, alternator or electri-
cal system may occur.
Preparations For Jump Start
The remote battery posts in your vehicle is located on the
left side of the engine compartment.
Jump Starting Locations
(+) — Remote Positive Post
(-) — Remote Negative Post
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WARNING!
You can be seriously injured or killed working on or
around a motor vehicle:
•Keep hands away from the radiator cooling fan when
the hood is raised. The fan starts automatically and
may start at any time, whether the engine is running
or not.
• Remove any jewelry such as rings, watches and
bracelets that could make an inadvertent electrical
contact.
• Keep open flames or sparks away from the battery.
Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive.
1. Apply the parking brake and place the ignition to OFF.
NOTE: If the 12V Battery has been sufficiently discharged,
this may not be possible.
2. Turn off the heater, radio, and all unnecessary electrical accessories. 3. If using another vehicle to jump start the 12V electrical
system, park the vehicle within the jumper cables reach,
set the parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Jump Starting Procedure
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
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Connecting The Jumper Cables
1. Connect the positive(+)end of the jumper cable to the
remote positive (+)post of the vehicle with the dis-
charged battery.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to the remote negative post near the windshield
cowl (exposed metal post of the discharged vehicle).
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts. 5. Start the vehicle that has the booster battery, let the
vehicle run a few minutes, and then cycle the ignition to
ON/RUN in the vehicle with the discharged battery.
6. Once the ignition is cycled to ON/RUN, select the gear that is needed for moving the vehicle. In most instances
of an emergency, this would be neutral. Once the proper
gear is selected, remove the jumper cables in the reverse
sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative (-)end of the jumper cable from
remote negative post of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the remote positive (+)post of the vehicle
with the discharged battery.
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If frequent jump starting is required to start your vehicle,
you should have the battery and charging system in-
spected at an authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
REFUELING IN EMERGENCY
The funnel for the Cap-Less Fuel System is located with the
spare tire (if equipped) or in the upper storage bin. If your
vehicle is out of fuel and an auxiliary fuel can is needed,
insert the funnel into the filler neck and proceed to fill the
vehicle.For more information on the Cap-Less Fuel System refer to
“Refueling The Vehicle” in “Starting And Operating” in
this manual.
Emergency Fuel Fill Funnel
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IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
On the highways — slow down.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If temperature gauge reads “H”, pull over and
stop the vehicle. Idle the vehicle with the air condi-
tioner turned off until the pointer drops back into the
normal range. If the pointer remains on the “H”, turn
the vehicle off immediately, and call for service.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator.
NOTE: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than half a second, you must press the brake pedal to
engage DRIVE or REVERSE.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or holding down the accelerator pedal.
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NOTE:Push the ESC Off switch to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
• Allow the engine to idle with the transmission in
NEUTRAL for at least one minute after every five
rocking-motion cycles. This will minimize overheat-
ing and reduce the risk of transmission failure dur-
ing prolonged efforts to free a stuck vehicle.
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TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
• You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the Electric Parking Brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
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