2019 CHRYSLER PACIFICA HYBRID Owners Manual

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. The DRIVE position provides optimum driving
characteristics under all normal operating conditions.NOTE:
•
If the transmission becomes too hot, the Transmission
Temperature Warning Light may illuminate, a warning
message may appear in the instrument cluster display
and the torque level may be reduced until the transmis-
sion cools down.
• Based on the drive gear and/or speed of the vehicle, the
Quiet Vehicle Pedestrian Module (QVPM) will broadcast
a sound to warn nearby pedestrians that a vehicle is
approaching. In addition, the module will indicate
change in speed by varying the pitch of sound.
LOW (L)
This range should be used when descending very steep
grades. The vehicle transmission can be operated continu-
ously in LOW without damaging the vehicle or causing
issues. Using the LOW position will increase the rate of
deceleration (along with increasing regeneration of power
into the vehicle’s high voltage battery) when the accelera-
tor pedal is released in comparison to the DRIVE position.
To access the LOW position, push down on the gear
selector and rotate it fully clockwise. Shifting between
DRIVE and LOW can be done at any speed.
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NOTE:Based on the drive gear and/or speed of the
vehicle, the Quiet Vehicle Pedestrian Module (QVPM) will
broadcast a sound to warn nearby pedestrians that a
vehicle is approaching. In addition, the module will indi-
cate change in speed by varying the pitch of sound.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, vehicle speed is limited to
about 45 mph (72 km/h). In addition to the Malfunction
Indicator Light (MIL), the Service Hybrid System Telltale,
the Red Turtle indication, and a popup message indicating
that vehicle speed may be limited may all be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain functionality by performing the following
steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL. 3. Push and hold the ignition switch until the vehicle turns
OFF.
4. Wait approximately 30 seconds.
5. Restart the vehicle.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer service
is required.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
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POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information. If the “SERVICE POWER STEERING
OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
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SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
The Speed Control buttons are located on the right side of
the steering wheel.NOTE:
In order to ensure proper operation, the Speed
Control System has been designed to shut down if multiple
Speed Control functions are operated at the same time. If
this occurs, the Speed Control System can be reactivated by
pushing the Speed Control on/off button and resetting the
desired vehicle set speed.
WARNING!
Speed Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could
go too fast for the conditions, and you could lose
control and have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
To Activate
Push the On/Off button to activate the Speed Control. The
cruise indicator light in the instrument cluster display will
illuminate. To turn the system off, push the On/Off button
a second time. The cruise indicator light will turn off. The
system should be turned off when not in use.
Speed Control Buttons
1 — On/Off 4 — SET (-)/Decel
2 — SET (+)/Accel 5 — CANC/Cancel
3 — RES/Resume 306 STARTING AND OPERATING

WARNING!
Leaving the Speed Control system on when not in use
is dangerous. You could accidentally set the system or
cause it to go faster than you want. You could lose
control and have an accident. Always leave the system
off when you are not using it.
To Set A Desired Speed
Turn the Speed Control on.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (+) or SET (-)
button.
When the vehicle has reached the desired speed, push the
SET (+) or SET (-) button and release. Release the accelera-
tor and the vehicle will operate at the selected speed.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase speed by
pushing the SET (+)button.
The driver ’s preferred units can be selected through the
instrument panel settings. Refer to “Instrument Cluster Display” in “Getting To Know Your Instrument Panel” for
more information. The speed increment shown is depen-
dent on the chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)
•
Pushing the SET (+)button once will result ina1mph
increase in set speed. Each subsequent tap of the button
results in an increase of 1 mph.
• If the button is continually pushed, the set speed will
continue to increase until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the SET (+)button once will result in a 1 km/h
increase in set speed. Each subsequent tap of the button
results in an increase of 1 km/h.
• If the button is continually pushed, the set speed will
continue to increase until the button is released, then the
new set speed will be established.
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To Decrease Speed
When the Speed Control is set, you can decrease speed by
pushing the SET(-)button.
The driver ’s preferred units can be selected through the
instrument panel settings. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
more information. The speed increment shown is depen-
dent on the chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)
• Pushing the SET (-)button once will result ina1mph
decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 mph.
• If the button is continually pushed, the set speed will
continue to decrease until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the SET (-)button once will result in a 1 km/h
decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 km/h. •
If the button is continually pushed, the set speed will
continue to decrease until the button is released, then the
new set speed will be established.
To Accelerate For Passing
Press the accelerator as you would normally. When the
pedal is released, the vehicle will return to the set speed.
To Resume Speed
To resume a previously set speed, push the RES button and
release. Resume can be used at any speed above 20 mph
(32 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC (cancel)
button, or normal brake pressure while slowing the vehicle
will deactivate the speed control without erasing the set
speed from memory.
Pushing the on/off button or cycling the ignition to OFF,
erases the set speed from memory.
308 STARTING AND OPERATING

ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED
Adaptive Cruise Control (ACC) increases the driving con-
venience provided by cruise control while traveling on
highways and major roadways. However, it is not a safety
system and not designed to prevent collisions.Speed
Control function performs differently. Please refer to the
proper section within this chapter.
ACC will allow you to keep cruise control engaged in light
to moderate traffic conditions without the constant need to
reset your cruise control. ACC utilizes a radar sensor and a
forward facing camera designed to detect a vehicle directly
ahead of you.
NOTE:
• If the sensor does not detect a vehicle ahead of you, ACC
will maintain a fixed set speed.
• If the ACC sensor detects a vehicle ahead, ACC will
apply limited braking or accelerate (not to exceed the
original set speed) automatically to maintain a preset
following distance, while matching the speed of the
vehicle ahead. The Cruise Control system has two control modes:
•
Adaptive Cruise Control mode for maintaining an ap-
propriate distance between vehicles.
• Normal (Fixed Speed) Cruise Control mode for cruising
at a constant preset speed. For additional information,
refer to “Normal (Fixed Speed) Cruise Control Mode” in
this section.
NOTE: Normal (Fixed Speed) Cruise Control will not react
to preceding vehicles. Always be aware of the mode
selected.
You can change the mode by using the Cruise Control
buttons. The two control modes function differently. Al-
ways confirm which mode is selected.
WARNING!
• Adaptive Cruise Control (ACC) is a convenience
system. It is not a substitute for active driving
involvement. It is always the driver ’s responsibility
to be attentive of road, traffic, and weather condi-
tions, vehicle speed, distance to the vehicle ahead;
(Continued)
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WARNING!(Continued)
and, most importantly, brake operation to ensure safe
operation of the vehicle under all road conditions.
Your complete attention is always required while
driving to maintain safe control of your vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.
• The ACC system:
• Does not react to pedestrians, oncoming vehicles,
and stationary objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
• Cannot take street, traffic, and weather conditions
into account, and may be limited upon adverse
sight distance conditions.
• Does not always fully recognize complex driving
conditions, which can result in wrong or missing
distance warnings.
• Will bring the vehicle to a complete stop while
following a target vehicle and hold the vehicle for
approximately 3 minutes in the stop position. If the
target vehicle does not start moving within 3
minutes the parking brake will be activated, and
the ACC system will be cancelled.
(Continued)
WARNING! (Continued)
You should switch off the ACC system:
•When driving in fog, heavy rain, heavy snow, sleet,
heavy traffic, and complex driving situations (i.e., in
highway construction zones).
• When entering a turn lane or highway off ramp;
when driving on roads that are winding, icy, snow-
covered, slippery, or have steep uphill or downhill
slopes.
• When circumstances do not allow safe driving at a
constant speed.
Adaptive Cruise Control (ACC) Operation
The speed control buttons (located on the right side of the
steering wheel) operates the ACC system.
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