2019 CHRYSLER PACIFICA HYBRID Owners Manual

be modified or replaced with any part except those
which are approved by FCA US LLC.
WARNING!
•Unapproved modifications or service procedures to
the passenger seat assembly, its related components,
seat cover or cushion may inadvertently change the
air bag deployment in case of a frontal collision. This
could result in death or serious injury to the front
passenger if the vehicle is involved in a collision. A
modified vehicle may not comply with required
Federal Motor Vehicle Safety Standards (FMVSS)
and/or Canadian Motor Vehicle Safety Standards
(CMVSS).
• If it is necessary to modify the air bag system for
persons with disabilities, contact an authorized
dealer.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees of the
driver and front passenger, and position the front occu-
pants for improved interaction with the front air bags.
WARNING!
• Do not drill, cut, or tamper with the knee impact
bolsters in any way.
• Do not mount any accessories to the knee impact
bolsters such as alarm lights, stereos, citizen band
radios, etc.
Supplemental Driver And Front Passenger Knee Air
Bags
This vehicle is equipped with a Supplemental Driver Knee
Air Bag mounted in the instrument panel below the
steering column and a Supplemental Passenger Knee Air
Bag mounted in the instrument panel below the glove
compartment. The Supplemental Knee Air Bags provide
enhanced protection during a frontal impact by working
together with the seat belts, pretensioners, and front air
bags.
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Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental Seat-Mounted
Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs) are
located in the outboard side of the front seats. The SABs are
marked with “SRS AIRBAG” or “AIRBAG” on a label or on
the seat trim on the outboard side of the seats.
The SABs may help to reduce the risk of occupant injury
during certain side impacts, in addition to the injury
reduction potential provided by the seat belts and body
structure.When the SAB deploys, it opens the seam on the outboard
side of the seatback’s trim cover. The inflating SAB deploys
through the seat seam into the space between the occupant
and the door. The SAB moves at a very high speed and
with such a high force that it could injure occupants if they
are not seated properly, or if items are positioned in the
area where the SAB inflates. Children are at an even greater
risk of injury from a deploying air bag.
Front Supplemental Seat-Mounted Side Air Bag
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WARNING!
Do not use accessory seat covers or place objects
between you and the Side Air Bags; the performance
could be adversely affected and/or objects could be
pushed into you, causing serious injury.
Supplemental Side Air Bag Inflatable Curtains (SABICs)
This vehicle is equipped with Supplemental Side Air Bag
Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains (SABICs)
are located above the side windows. The trim covering the
SABICs is labeled “SRS AIRBAG” or “AIRBAG.” SABICs may help reduce the risk of head and other injuries
to front and rear seat outboard occupants in certain side
impacts, in addition to the injury reduction potential
provided by the seat belts and body structure.
The SABIC deploys downward, covering the side windows.
An inflating SABIC pushes the outside edge of the head-
liner out of the way and covers the window. The SABICs
inflate with enough force to injure occupants if they are not
belted and seated properly, or if items are positioned in the
area where the SABICs inflate. Children are at an even
greater risk of injury from a deploying air bag.
Supplemental Side Air Bag Inflatable Curtain (SABIC)Label Location
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The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain side impact events.
WARNING!
•Do not mount equipment, or stack luggage or other
cargo up high enough to block the deployment of the
SABICs. The trim covering above the side windows
where the SABIC and its deployment path are lo-
cated should remain free from any obstructions.
• In order for the SABICs to work as intended, do not
install any accessory items in your vehicle which
could alter the roof. Do not add an aftermarket
sunroof to your vehicle. Do not add roof racks that
require permanent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill into the
roof of the vehicle for any reason.
Side Impacts
The Side Air Bags are designed to activate in certain side
impacts. The Occupant Restraint Controller (ORC) deter-
mines whether the deployment of the Side Air Bags in a
particular impact event is appropriate, based on the sever-
ity and type of collision. The side impact sensors aid the ORC in determining the appropriate response to impact
events. The system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts that
require Side Air Bag occupant protection. In side impacts,
the Side Air Bags deploy independently; a left side impact
deploys the left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle damage by
itself is not a good indicator of whether or not Side Air
Bags should have deployed.
The Side Air Bags will not deploy in all side collisions,
including some collisions at certain angles, or some side
collisions that do not impact the area of the passenger
compartment. The Side Air Bags may deploy during
angled or offset frontal collisions where the front air bags
deploy.
Side Air Bags are a supplement to the seat belt restraint
system. Side Air Bags deploy in less time than it takes to
blink your eyes.
WARNING!
•
Occupants, including children, who are up against or
very close to Side Air Bags can be seriously injured
(Continued)
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WARNING!(Continued)
or killed. Occupants, including children, should
never lean on or sleep against the door, side win-
dows, or area where the side air bags inflate, even if
they are in an infant or child restraint.
• Seat belts (and child restraints where appropriate)
are necessary for your protection in all collisions.
They also help keep you in position, away from an
inflating Side Air Bag. To get the best protection
from the Side Air Bags, occupants must wear their
seat belts properly and sit upright with their backs
against the seats. Children must be properly re-
strained in a child restraint or booster seat that is
appropriate for the size of the child.
WARNING!
• Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the center
of the seat.
• Being too close to the Side Air Bags during deploy-
ment could cause you to be severely injured or
killed.
(Continued)
WARNING! (Continued)
•Relying on the Side Air Bags alone could lead to
more severe injuries in a collision. The Side Air Bags
work with your seat belt to restrain you properly. In
some collisions, Side Air Bags won’t deploy at all.
Always wear your seat belt even though you have
Side Air Bags.
NOTE: Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
Rollover Events
Side Air Bags are designed to activate in certain rollover
events. The ORC determines whether the deployment of
the Side Air Bags in a particular rollover event is appro-
priate, based on the severity and type of collision. Vehicle
damage by itself is not a good indicator of whether or not
Side Air Bags should have deployed.
The Side Air Bags will not deploy in all rollover events. The
rollover sensing system determines if a rollover event may
be in progress and whether deployment is appropriate. In
the event the vehicle experiences a rollover or near rollover
event, and deployment of the Side Air Bags is appropriate,
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the rollover sensing system will also deploy the seat belt
pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain rollover or side impact events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring associated
with electrical Air Bag System Components listed below:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors •
Seat Belt Pretensioners
• Seat Track Position Sensors
• Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE: Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
• The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
quickly. However, if you haven’t healed significantly
within a few days, or if you have any blistering, see your
doctor immediately.
• As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
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process that generates the non-toxic gas used for air bag
inflation. These airborne particles may irritate the skin,
eyes, nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your clothing,
follow the garment manufacturer ’s instructions for
cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment. •
After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether
to have the Enhanced Accident Response System perform
the following functions:
• Cut off fuel to the engine (If Equipped)
• Cut off battery power to the electric motor (If Equipped)
• Flash hazard lights as long as the battery has power
• Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the
intervention of the Enhanced Accident Response Sys-
tem.
• Unlock the power door locks.
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
• Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
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•Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump
NOTE: After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an accident,
reset the system by following the procedure described
below. If you have any doubt, contact an authorized dealer.Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a “
Service Hybrid Electric Vehicle System” message will be
displayed on the instrument cluster. The vehicle is not
drivable in this state.
In order to reset the High Voltage Battery and Engine, the
vehicle must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
In order to immediately reset the Hazard Flashers, Interior
Lights, Power Door Locks, HVAC Blower Motor, the igni-
tion switch must be changed from START or ON/RUN to
ignition OFF.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
(Continued)
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