2018 NISSAN NV PASSENGER VAN Owners Manual

TROUBLESHOOTING GUIDE
The system should respond correctly to all
voice commands without difficulty. If prob-
lems are encountered, try the following
solutions.
Where the solutions are listed by number,
try each solution in turn, starting with num-
ber 1, until the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “NISSAN Voice Recognition Sys-
tem” in this section.
2. Ensure that the command is spoken af ter the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in
the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).
NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from
the phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. For additional
information, refer to “Vehicle phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
4-94Monitor, climate, audio, phone and voice recognition systems

The NISSAN Voice Recognition system al-
lows hands-free operation of the systems
equipped on this vehicle, such as the
phone and navigation systems.
To operate NISSAN Voice Recognition,
press the
button located on the
steering wheel. When prompted, speak the
command for the system you wish to acti-
vate. The command given is picked up by
the microphone and performed when it is
properly recognized. NISSAN Voice Recog-
nition will provide a voice response as well
as a message in the center display to in-
form you of the command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON posi-
tion, NISSAN Voice Recognition is initialized,
which takes a few seconds. When com-
pleted, the system is ready to accept voice
commands. If the
button is pressed
before the initialization completes, the sys-
tem will announce: “Voice Recognition Sys-
tem not ready. Please wait.”
Giving voice commands
1. Press thebutton.
2. The system announces: “Please say a category like phone or a command like
points of interest followed by a brand
name”. A list of available commands is
then spoken by the system.
3. Af ter the tone sounds and the face icon on the display changes, speak a com-
mand. Available commands are dis-
cussed in this section. 4. Voice and display feedback are pro-
vided when the command is accepted.
∙ If the command is not recognized, the system announces: “Command not
recognized”. Repeat the command in a
clear voice.
∙ If you want to cancel the command or go back to the previous menu of com-
mands, press the
button. The sys-
tem will announce: “Cancelling Voice
Recognition” or “Go back” depending on
the current menu level.
∙ Press the
button to move back
through the menus displayed on the
screen.
∙ If you want to adjust the volume of the voice feedback, use the volume control
switches on the steering wheel or the
volume knob on the control panel.
∙ The voice command screen can also be accessed using the control panel dis-
play:
1. Press the [
] button.
2. Touch the “Voice Commands” key.
LHA3511
NISSAN VOICE RECOGNITION
SYSTEM
Monitor, climate, audio, phone and voice recognition systems4-95

Operating tips
To get the best performance out of NISSAN
Voice Recognition, observe the following:∙ Keep the interior of the vehicle as quiet as possible. Close the windows to elimi-
nate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly.
∙ Wait until a tone sounds before speak- ing a command. Otherwise, the com-
mand will not be received properly.
∙ Start speaking a command within 3.5 seconds af ter the tone sounds.
∙ Speak in a natural voice without paus- ing between words.
SYSTEM FEATURES
NISSAN Voice Recognition can activate the
following systems:
∙ Bluetooth® Hands-Free Phone System
∙ Navigation
∙ Audio
∙ Information
∙ My Apps (if so equipped)
For additional information, refer to the
separate NissanConnect® Owner’s Manual.
How to say numbers
NISSAN Voice Recognition requires a cer-
tain way to speak numbers in voice com-
mands. Refer to the following examples.
General rule: Either “zero” or “oh” can be
used for “0”.
Phone numbers
Speak phone numbers according to the
following example. For 1-800-662-6200, say
dial number and then speak the phone
number in any of the following formats: ∙ “one eight oh oh six six two six two oh oh”
∙ “one eight hundred six six two six two oh oh”
∙ “one eight zero zero six six two six two oh oh”
For the best voice recognition phone dial-
ing results, say phone numbers as single
digits. Also, full numbers can only be spo-
ken for “800”. For example, you cannot say
555-6000 as “five five five six thousand”.
LHA3515
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BLUETOOTH® HANDS-FREE
PHONE SYSTEM VOICE
COMMANDS
To access the Bluetooth® Hands-Free
Phone System voice commands:1. Press the
button.
2. Say “Call” and then a name in the ve- hicle phonebook to call that entry. Oth-
erwise, say “Phone” to access various
phone commands.
If the Bluetooth® has been set to “Off ”, the
system announces: “Bluetooth® is off.
Would you like to turn Bluetooth® on?”
If no phone is connected to the system and
the vehicle is stationary, the system an-
nounces: “There is no phone connected.
Would you like to connect a phone now?”
Say “Yes” to connect a phone. All further
Bluetooth® Hands-Free Phone System
voice commands are only available if a
phone is connected. If a phone is connected and Bluetooth® is
set to “On”, the following voice commands
are available:
∙ Call (a name) Speak the name of the contact in
which you are trying to call. System will
confirm correct contact. Say “Dial” to
initiate dialing.
∙ Dial Number Allows for up to 24 digits to be dialed.
Af ter the number is entered, say “Dial”
to initiate dialing. Say “Correction” to
correct the number entered. Say “Go
Back” to return to the main menu.
∙ List Phonebook Starting with the first alphabetical en-
try in the vehicle phonebook, the sys-
tem prompts for an additional com-
mand. Say “Dial” to call the number of
the phonebook entry. Say “Send Text”
to send a text message to the number
of the phonebook entry. Say “Next En-
try” to skip to the next alphabetical en-
try in the vehicle phonebook, where
the same options will then be available. ∙ Recent Calls
The system prompts for an additional
command. Say “Missed Calls”, “Incom-
ing Calls” or “Outgoing Calls” to display
a list of such calls on the screen.
Speak the number of the entry dis-
played on the screen to dial that num-
ber or say “Next Page” to view entries
on the next page (if available).
∙ Redial Redials the last called number.
∙ Read Text (if so equipped) Reads an incoming text message.
∙ Send Text (if so equipped) Sends a text message.
∙ Select Phone The system replies “Please use manual
controls to continue”. Use manual con-
trols to change the active phone from
among the listed phones connected
to the vehicle.
For additional information, refer to
“Bluetooth® Hands-Free Phone System
with Navigation System” in this section.
Monitor, climate, audio, phone and voice recognition systems4-97

NAVIGATION SYSTEM VOICE
COMMANDS
The following voice commands are avail-
able for the navigation system:∙ Street Address (address)
∙ Points of Interest (name)
∙ POI by Category
∙ Home
∙ Address Book
∙ Previous Destinations
∙ Enter Address in Steps
∙ Cancel Route
For additional information, refer to the
separate NissanConnect® Owner’s Manual.
AUDIO SYSTEM VOICE COMMANDS
To access the audio system voice com-
mands:
1. Press the
button.
2. Say “Audio”
3. Speak a command from the following available commands:
∙ Play (AM, FM, etc.) Allows user to select radio band ∙ Tune AM (number)
Allows user to tune directly to a desired
AM frequency
∙ Tune FM (number) Allows user to tune directly to a desired
FM frequency
∙ SXM Channel (number) Allows user to tune directly to a desired
SXM station (if so equipped)
∙ CD Track (number) Allows user to select track to be played
∙ Play Song (name) Allows user to select song name to be
played
∙ Play Artist (name) Allows user to select artist to be played
∙ Play Album (name) Allows user to select album name to
be played
For additional information, refer to “Audio
system” in this section.
INFORMATION VOICE COMMANDS
The following voice commands are avail-
able for the information functions of the
navigation system: ∙ Traffic
∙ Fuel Prices
∙ Stocks
∙ Movie Listings
∙ Current Weather
∙ Weather Map
∙ 5—dayForecast
∙ 6 — hour Forecast
For additional information, refer to the
separate NissanConnect® Owner’s Manual.
MY APPS VOICE COMMANDS
Many Apps can be accessed using this
voice command. For additional informa-
tion, refer to the separate NissanConnect®
Owners Manual.
4-98Monitor, climate, audio, phone and voice recognition systems

HELP VOICE COMMANDS
The following voice commands can be
spoken to have the system provide in-
structions and tips for using the NISSAN
Voice Recognition System.∙ List Commands ∙ What Can I Say?
∙ General Help
∙ Quit
∙ Exit
TROUBLESHOOTING GUIDE
The system should respond correctly to all
voice commands without difficulty. If prob-
lems are encountered, follow the solutions
given in this guide for the appropriate error.
Where the solutions are listed by number,
try each solution in turn, starting with num-
ber one, until the problem is resolved.
Symptom/error message
Solution
The system responds “Command
Not Recognized” or the system fails
to recognize the command
correctly. 1. Ensure that the command format is valid. Use the “List Commands” or “What Can I Say?” command under the “Help”
menu.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive (for example, with the windows open or the defroster on).
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
Monitor, climate, audio, phone and voice recognition systems4-99

MEMO
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5 Starting and driving
Precautions when starting and driving..........5-2
Exhaust gas (carbon monoxide) ..............5-2
Three-way catalyst ...........................5-2
Driving precautions ...........................5-3
Tire Pressure Monitoring System
(TPMS)........................................5-4
Avoiding collision and rollover ................5-6
Off-roadrecovery ............................5-7
Rapid air pressure loss .......................5-7
Drinking alcohol/drugs and driving ...........5-8
Ignition switch ...................................5-8
Automatic transmission ......................5-9
Ignition switch positions .....................5-10
NISSAN Vehicle Immobilizer System
(if so equipped) .............................. 5-10
Before starting the engine ......................5-10
Starting the engine .............................. 5-11
Driving the vehicle .............................. 5-12
Engine protection mode .....................5-12
Automatic transmission (A/T) ...............5-13
Parking brake .................................. 5-18
Cruise control .................................. 5-18
Precautions on cruise control ................5-18
Cruise control operations ....................5-19Break-in schedule
.............................. 5-20
Fuel efficient driving tips ........................5-20
Increasing fuel economy .......................5-22
Parking/parking on hills ........................5-22
Power steering ................................. 5-23
Brake system ................................... 5-24
Brake precautions ........................... 5-24
Anti-lock Braking System (ABS) ..............5-24
Brake assist ................................. 5-25
Active brake limited slip (ABLS) system ..........5-26
Vehicle Dynamic Control (VDC) system .........5-27
Brake force distribution ......................5-28
Rear Sonar System (RSS) (if so equipped) .......5-29
Front and rear sonar system (if so equipped) . . . 5-30
Cold weather driving ........................... 5-32
Freeing a frozen door lock ...................5-32
Antifreeze ................................... 5-32
B

attery...................................... 5-32
Draining of coolant water ....................5-32
Tire equipment .............................. 5-32
Special winter equipment ...................5-33
Driving on snow or ice .......................5-33
Engine block heater (if so equipped) .........5-33