Page 145 of 572
ActionMessage
See your authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Low Unavailable ServiceRequired
Displays when neutral tow is active and the ignition needs to be turned off. See Towing theVehicle on Four Wheels (page 260).Neutral Tow Engaged Turn Ignition Off forTowing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate. See Towing the Vehicle on Four Wheels (page 260).Neutral Tow Engaged Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released. See Towing theVehicle on Four Wheels (page 260).Neutral Tow Remove Park Brake forTowing
Displays when neutral tow has been deactivated.Neutral Tow Disengaged
142
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Information Displays
Page 146 of 572
AUTOMATIC CLIMATE CONTROLNote:You can switch temperature unitsbetween Fahrenheit and Celsius. See yourSYNC information.
143
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Climate ControlE223474
Page 147 of 572

Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle.A
Driver temperature control: Adjusts the temperature setting on the driver side. This control also adjusts the passenger sidetemperature when you switch off dual zone mode.B
MAX Defrost: Press to switch on defrost. The driver and passenger settings set to HI, air flows through the windshield vents, andthe fan adjusts to the highest speed. You can also use this setting to defog and clear the windshield of a thin covering of ice. Theheated rear window also turns on when you select maximum defrost.
C
Note: To prevent window fogging, you cannot select recirculated air when maximum defrost is on.
Air distribution control: Press to switch air flow from the windshield, instrument panel or footwell vents on or off. You can distributeair through any combination of these vents.D
MAX A/C: Press for maximum cooling. The driver and passenger settings set to LO, recirculated air flows through the instrumentpanel vents, air conditioning turns on and the fan adjusts to the highest speed.E
Passenger temperature control: Adjusts the temperature setting on the passenger side.F
Recirculated air: Press to switch between outside air and recirculated air. The air currently in the passenger compartment recirculates.This may reduce the time needed to cool the interior (when used with A/C) and reduce unwanted odors from entering your vehicle.G
Note: Recirculated air may turn off (or prevent you from switching on) in all air flow modes except MAX A/C to reduce the risk offogging. Recirculation may also turn on and off in Panel or Panel/Floor air flow modes during hot weather in order to improve coolingefficiency.
A/C: Press to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency.H
Note: In certain conditions (for example, maximum defrost), the air conditioning compressor may continue to operate even thoughyou switch off the air conditioning.
AUTO: Press to switch on automatic operation. Adjust to select the desired temperature. Fan speed, air distribution, air conditioningoperation, and outside or recirculated air adjust to heat or cool the vehicle to maintain the desired temperature. You can also switchoff dual zone mode by pressing and holding for more than two seconds.
I
144
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Climate Control
Page 148 of 572

Heated seats: Press to switch the heated seats on and off. See Heated Seats (page 157).J
Climate controlled seats: Press to switch the climate controlled seats on and off. See Climate Controlled Seats (page 158).K
Heated steering wheel: Press to switch the heated steering wheel on and off.L
DUAL: Press to switch on temperature control for the passenger side of the vehicle. When dual zone is off, passenger temperaturesettings remain the same as the driver settings.M
Heated rear window: Press to switch the heated rear window on and off. See Heated Windows and Mirrors (page 146).N
Automatic Fan Settings
The AUTO button illuminates for thefollowing fan settings:
•When three indicators are on, the fanadjusts to the highest speed to reach theselected temperature as quickly aspossible.
•When two indicators are on, the fanadjusts to a medium speed to reach theselected temperature with a reducedamount of cabin noise.
•When one indicator is on, the fan adjuststo the lowest speed to reach the selectedtemperature with the least amount ofcabin noise.
Note:The system starts at the previous fansetting when you switch on AUTO.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note:Prolonged use of recirculated air maycause the windows to fog up.
Note:You may feel a small amount of airfrom the footwell air vents regardless of theair distribution setting.
Note:To reduce humidity build-up insideyour vehicle, do not drive with the systemswitched off or with recirculated air alwaysswitched on.
Note:Do not place objects under the frontseats as this may interfere with the airflowto the rear seats.
Note:Remove any snow, ice or leaves fromthe air intake area at the base of thewindshield.
Note:To improve the time to reach acomfortable temperature in hot weather,drive with the windows open until you feelcold air through the air vents.
Automatic Climate Control
Note:Adjusting the settings when yourvehicle interior is extremely hot or cold is notnecessary.
145
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Climate Control
Page 149 of 572

Note:The system adjusts to heat or cool theinterior to the temperature you select asquickly as possible.
Note:For the system to function efficiently,the instrument panel and side air ventsshould be fully open.
Note:If you select AUTO during cold outsidetemperatures, the system directs air flow tothe windshield and side window vents. Inaddition, the fan may run at a slower speeduntil the engine warms up.
Note:If you select AUTO during hottemperatures and the inside of the vehicleis hot, the system uses recirculated air tomaximize interior cooling. Fan speed mayalso reduce until the air cools.
Quickly Heating the Interior
1. Press AUTO.
2. Adjust the temperature function to thedesired setting.
Recommended Settings for Heating
1. Press AUTO.
2. Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Quickly Cooling the Interior
1. Press MAX A/C.
Recommended Settings for Cooling
1. Press AUTO.
2. Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Defogging the Side Windows in ColdWeather
1. Press defrost.
2. Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
HEATED WINDOWS AND MIRRORS
Note:Make sure the engine is runningbefore operating the heated windows.
Note:Depending on your remote startsettings, the heated windows, mirrors andwipers may remain on after remote startingthe vehicle.
Heated Rear Window
Press the button to clear theheated rear window of thin ice andfog. The heated rear window turnsoff after a short period of time. Press thebutton again to switch it off.
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors turn on.
146
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Climate ControlE184884
Page 150 of 572

Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
Windshield Wiper De-icer (If Equipped)
When you switch the heated rear windowon, the windshield wiper de-icer turns on.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle and odor concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
You can locate the cabin air filter behind theglove box.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals.
For additional cabin air filter information, orto replace the filter, see a qualifiedtechnician.
REMOTE START
The system adjusts the interior temperaturedepending on your chosen settings duringremote start.
You cannot adjust the climate control settingduring remote start operation. When youswitch the ignition on, the climate controlsystem returns to the previous settings. Youcan now make adjustments.
Some features may remain on if they turn onduring remote start:
•Driver heated seat.
•Driver ventilated seat.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
•Windshield wiper de-icer.
Note:If the passenger heated or ventilatedseats are on when you switch the vehicleoff, they default to the driver setting whenyou switch the vehicle on.
You can adjust the default remote startsettings using the information displaycontrols. See Information Displays (page112).
Automatic Settings
In hot weather, the system sets to 72°F(22°C). The ventilated seats set to high (ifavailable, and if you select AUTO in theinformation display).
In moderate weather, the system heats orcools (based on pre-selected settings). Therear defroster, heated mirrors and heated orventilated seats do not turn on.
147
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Climate Control
Page 151 of 572
In cold weather, the system sets to 72°F(22°C). The heated seats and heated steeringwheel set to high (if available, and if youselect AUTO in the information display). Therear defroster and heated mirrors turn on.
148
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Climate Control
Page 152 of 572

SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position orwith the seatback reclined too far cantake weight off the seat cushion and affectthe decision of the passenger sensingsystem, resulting in serious injury or deathin the event of a crash. Always sit uprightagainst your seat back, with your feet on thefloor.
Do not recline the seatback as this cancause the occupant to slide under thesafety belt, resulting in serious injury in theevent of a crash.
Do not place objects higher than theseatback to reduce the risk of seriousinjury in the event of a crash or during heavybraking.
When you use them properly, the seat, headrestraint, safety belt and airbags will provideoptimum protection in the event of a crash.
We recommend that you follow theseguidelines:
•Sit in an upright position with the base ofyour spine as far back as possible.
•Do not recline the seatback more than30 degrees.
•Adjust the head restraint so that the topof it is level with the top of your head andas far forward as possible. Make sure thatyou remain comfortable.
•Keep sufficient distance betweenyourself and the steering wheel. Werecommend a minimum of 10 in (25 cm)between your breastbone and the airbagcover.
•Hold the steering wheel with your armsslightly bent.
•Bend your legs slightly so that you canpress the pedals fully.
•Position the shoulder strap of the safetybelt over the center of your shoulder andposition the lap strap tightly across yourhips.
Make sure that your driving position iscomfortable and that you can maintain fullcontrol of your vehicle.
HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint beforeyou sit in or operate your vehicle. Thiswill help minimize the risk of neck injury inthe event of a crash. Do not adjust the headrestraint when your vehicle is moving.
149
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SeatsE68595