TOWING A TRAILER
WARNING
Never tow a trailer with an MKZHybrid. This powertrain is notdesigned to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies, car-haulingtrailer, or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) under the following conditions:
•The vehicle is facing forward so that it istowed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 194).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 143).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the Neutral Towfeature, or with all four wheels off the groundusing a vehicle transport trailer. If you areusing a vehicle transport trailer, follow theinstruction specified by the equipmentprovider.
Neutral Tow
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Neutral Tow modeby doing the following:
•Put the ignition in accessory mode(ignition on, engine off ). See KeylessStarting (page 168).
•Select the neutral tow option in theinformation display.
•When prompted by the informationdisplay, press the brake pedal andselect Neutral on the transmission.Make sure the parking brake is off. Ifdone successfully, a confirmationmessage appears in the display.
•Shut the ignition off. See KeylessStarting (page 168). If the process iscompleted successfully, the N on thetransmission slowly blinks and aconfirmation message appears in thedisplay.
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Towing
What to do when a Tire Is Punctured...........330
TiresSee: Wheels and Tires......................................328
Towing a Trailer............................................260Towing Points.................................................271Installing the Recovery Hook...........................271Recovery Hook Location...................................271
Towing the Vehicle on Four Wheels.......260Emergency Towing............................................260Recreational Towing..........................................260
Towing.............................................................260Traction Control............................................205Principle of Operation.......................................205
Transmission Code Designation...............361Transmission...................................................194Transporting the Vehicle.............................271Type Approvals.............................................555RF Certification Logos for Tire PressureMonitoring Sensor(s).....................................555
U
Under Hood Overview.................................301Unique Driving Characteristics..................173Universal Garage Door Opener.................161HomeLink Wireless Control System................161
USB Port...........................................................371
Using Adaptive Cruise Control.................227Automatic Cancellation......................................231Blocked Sensor...................................................232Canceling the Set Speed..................................231Changing the Set Speed..................................230Detection Issues..................................................231Following a Vehicle...........................................229Following a Vehicle to a CompleteStop...................................................................229Hilly Condition Usage........................................231Overriding the Set Speed................................230Park Brake Application......................................231Resuming the Set Speed...................................231Setting the Adaptive Cruise Speed...............228Setting the Adaptive Cruise Speed When YourVehicle is Stationary......................................228Setting the Gap Distance.................................229Switching Adaptive Cruise Control Off..........231Switching Adaptive Cruise Control On.........228Switching to ECO Cruise..................................234Switching to Normal Cruise Control..............234System Not Available........................................232
Using Cruise Control...................................226Switching Cruise Control Off...........................227Switching Cruise Control On...........................226Switching to ECO Cruise..................................227
Using MyKey With Remote StartSystems..........................................................66
Using Snow Chains......................................349Using Stability Control................................208Using Summer Tires....................................349Using Traction Control................................205Switching the System Off.................................205System Indicator Lights and Messages.......205Using a Switch....................................................205Using the Information Display Controls.......205
Using Voice Recognition............................390Audio Voice Commands...................................392Climate Voice Commands................................393Mobile App Voice Commands........................398Navigation Voice Commands.........................396Phone Voice Commands..................................393SiriusXM Traffic and Travel Link VoiceCommands......................................................398Voice Settings Commands..............................399
Utilizing the Mediation/Arbitration Program(Canada Only).............................................276
V
Vehicle Care...................................................318General Information............................................318
Vehicle Certification Label.........................360Vehicle Identification Number..................360Vehicle Storage............................................325Battery...................................................................326
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Index