2018 LINCOLN MKZ HYBRID Owners Manual

July 2017
First Printing
Owner’s Manual
MKZ Hybrid
Litho in U.S.A.
JH6J 19A321 HA
Owner’s Manual 2018 MKZ HYBRID
2018 MKZ HYBRID
Owner’s Manual
owner.lincoln.com lincolncanada.com

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications,design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any languagein any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2017
All rights reserved.
Part Number: 20170627004336

Introduction
About This Manual............................................7
Symbols Glossary..............................................7
Data Recording..................................................9
California Proposition 65...............................12
Perchlorate........................................................12
Lincoln Automotive FinancialServices.........................................................12
Replacement Parts Recommendation........13
Special Notices.................................................13
Mobile Communications Equipment...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................16
At a Glance
Instrument Panel Overview...........................17
Child Safety
General Information........................................19
Installing Child Restraints..............................21
Booster Seats..................................................30
Child Restraint Positioning...........................33
Child Safety Locks..........................................34
Seatbelts
Principle of Operation...................................36
Fastening the Seatbelts................................37
Seatbelt Height Adjustment..........................41
Seatbelt Warning Lamp and IndicatorChime.............................................................41
Seatbelt Reminder..........................................42
Child Restraint and SeatbeltMaintenance................................................44
Seatbelt Extension.........................................45
Personal Safety System™
Personal Safety System™..............................46
Supplementary Restraints
System
Principle of Operation....................................47
Driver and Passenger Airbags....................48
Front Passenger Sensing System..............50
Side Airbags.....................................................52
Driver and Passenger Knee Airbags.........53
Safety Canopy™...............................................53
Crash Sensors and Airbag Indicator..........55
Airbag Disposal...............................................56
Keys and Remote Controls
General Information on RadioFrequencies.................................................57
Remote Control...............................................58
Replacing a Lost Key or RemoteControl............................................................61
MyKey™
Principle of Operation...................................62
Creating a MyKey...........................................63
Clearing All MyKeys.......................................65
Checking MyKey System Status.................66
Using MyKey With Remote StartSystems........................................................66
MyKey Troubleshooting................................66
Doors and Locks
Locking and Unlocking.................................68
Power Decklid..................................................73
1
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Keyless Entry....................................................74
Interior Luggage CompartmentRelease..........................................................77
Security
Passive Anti-Theft System............................79
Anti-Theft Alarm..............................................80
Steering Wheel
Adjusting the Steering Wheel.....................82
Audio Control...................................................83
Voice Control...................................................83
Cruise Control..................................................84
Information Display Control.........................84
Wipers and Washers
Windshield Wipers.........................................85
Autowipers.......................................................85
Windshield Washers......................................86
Lighting
General Information.......................................88
Lighting Control...............................................88
Autolamps.........................................................89
Instrument Lighting Dimmer........................90
Headlamp Exit Delay.....................................90
Daytime Running Lamps...............................90
Automatic High Beam Control.....................91
Adaptive Headlamps.....................................92
Direction Indicators........................................93
Welcome Lighting...........................................93
Interior Lamps..................................................94
Ambient Lighting............................................95
Windows and Mirrors
Power Windows..............................................96
Global Opening and Closing.......................97
Exterior Mirrors................................................97
Interior Mirror.................................................100
Sun Visors........................................................101
Sun Shades......................................................101
Moonroof..........................................................101
Instrument Cluster
Gauges.............................................................104
Warning Lamps and Indicators..................107
Audible Warnings and Indicators................111
Information Displays
General Information.......................................112
Information Messages..................................123
Climate Control
Automatic Climate Control..........................143
Hints on Controlling the InteriorClimate.........................................................145
Heated Windows and Mirrors....................146
Cabin Air Filter................................................147
Remote Start...................................................147
Seats
Sitting in the Correct Position....................149
Head Restraints.............................................149
Power Seats.....................................................151
Memory Function..........................................155
Rear Seats.......................................................156
Heated Seats..................................................157
Climate Controlled Seats............................158
Rear Seat Armrest.........................................160
2
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Universal Garage Door Opener
Universal Garage Door Opener.................161
Auxiliary Power Points
Auxiliary Power Points.................................165
Storage Compartments
Center Console..............................................167
Overhead Console........................................167
Starting and Stopping the
Engine
General Information......................................168
Keyless Starting.............................................168
Starting a Gasoline Engine.........................169
Engine Block Heater......................................171
Unique Driving Characteristics
Hybrid Vehicle Operation............................173
EcoSelect.........................................................175
Hybrid Vehicle Frequently AskedQuestions....................................................176
Fuel and Refueling
Safety Precautions........................................179
Fuel Quality.....................................................179
Fuel Filler Funnel Location..........................181
Running Out of Fuel......................................181
Refueling.........................................................182
Fuel Consumption.........................................185
Engine Emission Control
Emission Law..................................................187
Catalytic Converter.......................................188
High Voltage Battery
General Information.......................................191
High Voltage Battery Cut-Off Switch.......192
Transmission
Automatic Transmission..............................194
Brakes
General Information......................................199
Hints on Driving With Anti-LockBrakes.........................................................200
Electric Parking Brake................................200
Auto Hold.......................................................203
Traction Control
Principle of Operation.................................205
Using Traction Control................................205
Stability Control
Principle of Operation.................................207
Using Stability Control................................208
Parking Aids
Principle of Operation..................................210
Rear Parking Aid............................................210
Front Parking Aid............................................211
Side Sensing System...................................212
Active Park Assist..........................................214
Rear View Camera.......................................223
Cruise Control
Principle of Operation.................................226
Using Cruise Control...................................226
Using Adaptive Cruise Control.................227
3
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Vehicle Care
General Information......................................318
Cleaning Products.........................................318
Cleaning the Exterior....................................319
Waxing............................................................320
Cleaning the Engine....................................320
Cleaning the Windows and WiperBlades..........................................................321
Cleaning the Interior.....................................321
Cleaning the Instrument Panel andInstrument Cluster Lens.........................323
Cleaning Leather Seats..............................324
Repairing Minor Paint Damage.................324
Cleaning the Wheels...................................325
Vehicle Storage............................................325
Body Styling Kits...........................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................328
Tire Care.........................................................335
Using Summer Tires....................................349
Using Snow Chains......................................349
Tire Pressure Monitoring System............350
Technical Specifications.............................356
Capacities and Specifications
Engine Specifications..................................358
Motorcraft Parts............................................359
Vehicle Identification Number..................360
Vehicle Certification Label.........................360
Transmission Code Designation...............361
Capacities and Specifications...................362
Audio System
General Information.....................................368
Audio Unit......................................................369
USB Port...........................................................371
SYNC™ 3
General Information.....................................372
Home Screen................................................389
Using Voice Recognition............................390
Entertainment.................................................401
Climate.............................................................414
Phone...............................................................418
Navigation......................................................426
Electric Vehicle Information.......................437
Apps.................................................................444
Settings...........................................................448
SYNC™ 3 Troubleshooting..........................467
Accessories
Accessories....................................................484
Lincoln Protect
Lincoln Protect..............................................486
Scheduled Maintenance
General Maintenance Information...........489
Normal Scheduled Maintenance..............494
Special Operating Conditions ScheduledMaintenance.............................................496
Scheduled Maintenance Record..............499
Appendices
Electromagnetic Compatibility...................519
End User License Agreement...................524
Type Approvals.............................................555
5
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents