Universal Garage Door Opener
Universal Garage Door Opener.................161
Auxiliary Power Points
Auxiliary Power Points.................................165
Storage Compartments
Center Console..............................................167
Overhead Console........................................167
Starting and Stopping the
Engine
General Information......................................168
Keyless Starting.............................................168
Starting a Gasoline Engine.........................169
Engine Block Heater......................................171
Unique Driving Characteristics
Hybrid Vehicle Operation............................173
EcoSelect.........................................................175
Hybrid Vehicle Frequently AskedQuestions....................................................176
Fuel and Refueling
Safety Precautions........................................179
Fuel Quality.....................................................179
Fuel Filler Funnel Location..........................181
Running Out of Fuel......................................181
Refueling.........................................................182
Fuel Consumption.........................................185
Engine Emission Control
Emission Law..................................................187
Catalytic Converter.......................................188
High Voltage Battery
General Information.......................................191
High Voltage Battery Cut-Off Switch.......192
Transmission
Automatic Transmission..............................194
Brakes
General Information......................................199
Hints on Driving With Anti-LockBrakes.........................................................200
Electric Parking Brake................................200
Auto Hold.......................................................203
Traction Control
Principle of Operation.................................205
Using Traction Control................................205
Stability Control
Principle of Operation.................................207
Using Stability Control................................208
Parking Aids
Principle of Operation..................................210
Rear Parking Aid............................................210
Front Parking Aid............................................211
Side Sensing System...................................212
Active Park Assist..........................................214
Rear View Camera.......................................223
Cruise Control
Principle of Operation.................................226
Using Cruise Control...................................226
Using Adaptive Cruise Control.................227
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Table of Contents
Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
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Table of Contents
Vehicle Care
General Information......................................318
Cleaning Products.........................................318
Cleaning the Exterior....................................319
Waxing............................................................320
Cleaning the Engine....................................320
Cleaning the Windows and WiperBlades..........................................................321
Cleaning the Interior.....................................321
Cleaning the Instrument Panel andInstrument Cluster Lens.........................323
Cleaning Leather Seats..............................324
Repairing Minor Paint Damage.................324
Cleaning the Wheels...................................325
Vehicle Storage............................................325
Body Styling Kits...........................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................328
Tire Care.........................................................335
Using Summer Tires....................................349
Using Snow Chains......................................349
Tire Pressure Monitoring System............350
Technical Specifications.............................356
Capacities and Specifications
Engine Specifications..................................358
Motorcraft Parts............................................359
Vehicle Identification Number..................360
Vehicle Certification Label.........................360
Transmission Code Designation...............361
Capacities and Specifications...................362
Audio System
General Information.....................................368
Audio Unit......................................................369
USB Port...........................................................371
SYNC™ 3
General Information.....................................372
Home Screen................................................389
Using Voice Recognition............................390
Entertainment.................................................401
Climate.............................................................414
Phone...............................................................418
Navigation......................................................426
Electric Vehicle Information.......................437
Apps.................................................................444
Settings...........................................................448
SYNC™ 3 Troubleshooting..........................467
Accessories
Accessories....................................................484
Lincoln Protect
Lincoln Protect..............................................486
Scheduled Maintenance
General Maintenance Information...........489
Normal Scheduled Maintenance..............494
Special Operating Conditions ScheduledMaintenance.............................................496
Scheduled Maintenance Record..............499
Appendices
Electromagnetic Compatibility...................519
End User License Agreement...................524
Type Approvals.............................................555
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Table of Contents
On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used in conjunctionwith a diagnostic scan tool for vehiclediagnostics, repairs and reprogrammingservices. Installing an aftermarket device thatuses the DLC during normal driving forpurposes such as remote insurance companymonitoring, transmission of vehicle data toother devices or entities, or altering theperformance of the vehicle, may cause
interference with or even damage to vehiclesystems. We do not recommend or endorsethe use of aftermarket plug-in devices unlessapproved by Ford. The vehicle Warranty willnot cover damage caused by an aftermarketplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Using mobile communications equipment isbecoming increasingly important in theconduct of business and personal affairs. However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly in emergencysituations. Safety must be paramount whenusing mobile communications equipment toavoid negating these benefits. Mobilecommunication equipment includes, but isnot limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
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Introduction
Deactivating and Activating the Belt-MinderFeature
WARNING
While the system allows you todeactivate it, this system is designedto improve your chances of being safelybelted and surviving an accident. Werecommend you leave the system activatedfor yourself and others who may use thevehicle.
Note:The driver and front passengerwarnings switch on and off independently.When you perform this procedure for oneseating position, do not buckle the otherposition as this will terminate the process.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P) or neutral(N).
•The ignition is off.
•The driver and front passenger safetybelts are unbuckled.
1. Switch the ignition on. Do not start thevehicle.
2. Wait until the safety belt warning lightturns off (about one minute). After Step2, wait an additional 5 seconds beforeproceeding with Step 3. Once you startStep 3, you must complete the procedurewithin 30 seconds.
3.For the seating position you are switchingoff, buckle then unbuckle the safety beltthree times at a moderate speed, endingin the unbuckled state. After Step 3, thesafety belt warning light turns on.
4. While the safety belt warning light is on,buckle and then unbuckle the safety belt.After Step 4, the safety belt warning lightflashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND SEATBELT
MAINTENANCE
Inspect the vehicle seatbelts and childrestraint systems periodically to make surethey work properly and are not damaged.Inspect the vehicle seatbelts to make surethere are no nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped), shoulderbelt height adjusters (if equipped), shoulderbelt guide on seatback (if equipped), rearinflatable seatbelts (if equipped), childrestraint LATCH and tether anchors, andattaching hardware, should be inspectedafter a crash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
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Seatbelts
5. Reinstall the battery cover and the keyblade.
Car Finder
Press the button twice within threeseconds. A tone sounds and thedirection indicators will flash. Werecommend you use this method to locateyour vehicle, rather than using the panicalarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Remote Start
WARNING
To avoid exhaust fumes, do not useremote start if your vehicle is parkedindoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start your vehiclefrom the outside. The transmitter has anextended operating range.
You can configure your automatic climatecontrol to operate when you remote startyour vehicle. See Climate Control (page143).
Many states and provinces have restrictionsfor the use of remote start. Check your localand state or provincial laws for specificrequirements regarding remote startsystems.
The remote start system does not work if anyof the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch the feature off in theinformation display.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessfulSolid green
Remote stopsuccessfulSolid red
Request failed orstatus not receivedBlinking red
Status incompleteBlinking green
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Keys and Remote ControlsE138623 E138624 E138625
Smart Unlocks for Intelligent AccessKeys
This feature helps to prevent you fromlocking your intelligent access key insideyour vehicle’s passenger compartment orrear cargo area.
When you electronically lock your vehiclewith any door open, the transmission is inpark (P) and the ignition is off, the systemsearches for an intelligent access key insideyour vehicle after you close the last door. Ifthe system finds a key, all of the doors willimmediately unlock and a tone sounds,indicating that a key is inside.
You can override the smart unlock featureand intentionally lock the intelligent accesskey inside your vehicle.
To do this, lock your vehicle after you haveclosed all the doors by:
•Using the keyless entry keypad.
•Pressing the lock button on anotherintelligent access key.
•Touching the locking area on the front ofthe door handle with another intelligentaccess key in your hand.
When you open one of the front doors andlock your vehicle using the power door lockcontrol, all doors will lock then unlock if:
•The ignition is on.
•The ignition is off and the transmissionis not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
•All doors are closed.
•The ignition is on.
•You shift into any gear putting yourvehicle in motion.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
Autolock repeats when:
•You open then close any door while theignition is on and your vehicle speed is9 mph (15 km/h) or lower.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
Autounlock
Autounlock unlocks all the doors when:
•The ignition is on, all the doors areclosed, and your vehicle has beenmoving at a speed greater than 12 mph(20 km/h).
•Your vehicle comes to a stop and youswitch the ignition off or to the accessoryposition.
•You open the driver door within 10minutes of switching the ignition off or toaccessory.
Note:The doors will not autounlock if youelectronically lock your vehicle after youswitch the ignition off and before you openthe driver door.
Enabling or Disabling Autolock andAutounlock
Note:You can switch autounlock andautolock on or off independently of eachother.
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Doors and Locks
Press the exterior release button to open theluggage compartment. Your vehicle must beunlocked or have an intelligent accesstransmitter within 3 ft (1 m) of the luggagecompartment.
POWER DECKLID
WARNINGS
Make sure all persons are clear of thepower decklid area before using thepower decklid control.
Keep keys out of the reach of children.Do not allow children to operate or playnear an open or moving power decklid. Youshould supervise the operation of the powerdecklid at all times.
Note:Do not drive with the decklid openunless you switch off the power feature.Make sure the decklid is fully closed beforeyou drive your vehicle.
You can switch the power decklid feature onor off in the information display. See GeneralInformation (page 112). The remote controland instrument panel button will still operatethe decklid regardless of the setting.
Opening and Closing the Power
Decklid
Note:You can reverse the decklidmovement. Press the instrument panel ordecklid button again, or press the remotecontrol button twice.
Note:Do not push or pull on the powerdecklid while it is under operation, as thismay cause damage to your vehicle.
The decklid will only operate with thetransmission in park (P).
If the decklid reverses or starts to close afteran open request, you will hear a fastcontinuous chime. This indicates excessiveload on the decklid or a possible gas strutfailure. If the decklid continues to close afteropening, have the system checked by anauthorized dealer.
From Inside Your Vehicle
Press the button on the instrumentpanel.
With the Remote Control
Press the button twice within threeseconds.
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Doors and LocksE138633 E138630