Page 457 of 572
Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert (Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new message.Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even whenthe phone call is in privacy.Mute Audio in Privacy
When enabled, an alert displays that your phone is roaming when you attempt to place a call.Roaming Warning
When enabled, a message displays when the battery on your phone is running low.Low Battery Notification
454
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 458 of 572
911 Assist
Enabling 911 Assist
Note:For this feature to work, your cellphone must have Bluetooth and connectwith SYNC3.
To activate 911 Assist from the settingsscreen select:
Action and DescriptionMenu Item
Press this button to enter the settings screen for this feature. You can switch this feature on and off by slidingthe scrollbar as follows.911 Assist
Slide the scrollbar to switch this feature on.
You can set your contacts in the phone bookfor emergency quick dialing.
Setting Emergency Contacts
Ensure the phone book of your cell phonedownloaded to SYNC 3.
From the settings screen select:
Action and DescriptionMenu Item
Press this button to enter the settings screen for this feature.911 Assistance
Select this option as it displays on the screen.Set Emergency Contacts
Action and DescriptionMenu Item
Select this option under .Select a Contact
455
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 459 of 572

The screen lists contacts in the phone book.Select the contact that you want to set asemergency contact. You can set EmergencyContact 2 by same process. You can set twoEmergency Contacts in total.
Note:After SYNC3 tries to place anemergency call, the Emergency Contactbutton displays on the touch screen. Youneed to press the button to call the contactthrough your Bluetooth phone.
Note:If the vehicle is equipped withnavigation, a map with your current streetinformation displays on the screen when 911Assist is in process.
Radio
This button is available if a Radio source suchas AM or FM is the active media source.Pressing the button allows you to access thefollowing features:
Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on currentradio source, If Available)
This feature is available when FM Radio is your active media source. Activate this feature to have the systemdisplay radio text.Radio Text
RefreshAutoset Presets (AST)
Selecting this option stores the six strongest stations in your current location to the last preset bank of thecurrently tuned source.
456
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 460 of 572

SiriusXM
This button is available if SiriusXM is the
active audio source. Pressing the buttonallows you to access the following features:
Action and DescriptionMenu Item
If you select a category, seek functions only stop on channels in that category.Set Category for Seek
Select to create a personal identification number (PIN), which allows you to lock or unlock channels. Your initialPIN is 1234.Parental Lockout
Select to switch on or off songs, artists or teams alerts or delete an alert or delete all alerts.Edit Alerts
You can also view your satellite radioElectronic Serial Number (ESN) from thisscreen. You need this number whencommunicating with SiriusXM to activate,modify or track your account.
Navigation
You can adjust many of the Navigationpreferences by selecting the followingmenus.
Map Preferences
Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
When this option is active, the system shows 3D renderings of buildings.3D City Model
When enabled, your vehicle’s previously traveled route displays with white dots.Breadcrumbs
457
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 461 of 572

Action and DescriptionMenu Item
Enable this feature to display up to 3 POI icons on the navigation map. A rest area POI icon is displayed on themap regardless of this setting.POI Icons
Select POIsOnce this feature is activated you can select the icons you want displayedby selecting:
This menu allows you to choose which incident icons you would like to have displayed on the navigation map.Incident Map Icons
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcoFastestShortest
Bypass route selection in destination programming. The system only calculates one route based on your preferredroute setting.Always Use ___ Route
When activated, the system uses your selected route type to calculate only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when providing route guidance.Use HOV Lanes
458
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 462 of 572
Second Level Messages, Actions and DescriptionsMenu Item
The system searches for and displays available parking locations as you approach your destination.Automatically Find Parking
Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is forthe route.Eco Time Penalty
Enable or disable considering traffic information when planning a route. The system can find a faster route basedon heavy traffic flow information or detect a Road Closed incident and find a detour route if possible.Dynamic Route Guidance
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.Guidance Prompts
Then select any of the following:
Voice and Tones
Voice Only
Tones Only
459
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 463 of 572

Navigation Source Selection
The screen lists available alternativenavigation sources using Applink.
Mobile Apps
You can enable the control of compatiblemobile apps running on your Bluetooth orUSB device on SYNC 3. In order to enablemobile apps, SYNC 3 requires user consentto send and receive app authorizationinformation and updates using the data planassociated with the connected device.
The connected devices send data to Ford inthe United States. The encrypted informationincludes your VIN, SYNC 3 module number,anonymous usage statistics and debugginginformation. Updates may take placeautomatically.
Note: Not all Mobile Apps are compatiblewith the system.
Note:Standard data rates will apply. Fordis not responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps onSYNC 3.OnMobile Apps
OffDisabling mobile apps in the settings menudisables automatic updates and the use ofmobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app updates.Update Mobile Apps
There are three possible statuses:
460
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 464 of 572

Action and DescriptionMenu Item
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receive an update.No update is required.The system has detected a new apprequiring authorization or a generalpermissions update is required.
Select this button if an update is required andyou want to request this update manually. Forexample, when your mobile device is connectedto a Wi-Fi hotspot, select:
Request Update
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permissions are organized into groups. By pressingthe info book icon, you can see which signals are included in each group.There may also be SYNC 3enabled apps listed underthese options.
Note:Ford and Lincoln are not responsibleor liable for any damages or loss of privacyrelating to usage of an app, or disseminationof any vehicle data that you approve Fordand Lincoln to provide to an app.
General
Access and adjust the system settings, voicefeatures, as well as phone, navigation andwireless settings.
461
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3