2018 LINCOLN MKZ HYBRID jump start

Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNINGS
Do not park, idle or drive your vehicleon dry grass or other dry ground cover.The emission system heats up the enginecompartment and exhaust system, creatingthe risk of fire.
The normal operating temperature ofthe exhaust system is very high. Neverwork around or attempt to repair any part ofthe exhaust system until it has cooled. Usespecial care when working around thecatalytic converter. The catalytic converterheats up to a very high temperature afteronly a short period of engine operation andstays hot after the engine is switched off.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. If you smellexhaust fumes inside your vehicle, have yourvehicle inspected immediately. Do not driveif you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 266).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
188
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Engine Emission Control

Releasing the electric parking brake
Release the electric parking brake eithermanually by pressing the bottom of theswitch or automatically.
Manual release
WARNING
The brake system warning lamp willflash when applying the electricparking brake. If the brake system warninglamp continues to flash there could be aproblem with your electric parking brake.Have your vehicle checked as soon aspossible.
You can manually release the electric parkingbrake by:
1. Switching the ignition on.
2. Pressing the brake pedal.
3. Pressing the electric parking brakeswitch.
When you release the electric parking brake,the brake system warning lamp turns off.
Automatic release - drive away release
Your vehicle automatically releases theparking brake if:
•The driver door is closed.
•The vehicle is accelerated.
•There are no faults detected in theparking brake system.
Note:If the electric parking brake warninglamp stays illuminated, the electric parkingbrake will not automatically release. Youmust release the electric parking brake usingthe electric parking brake switch.
Note:On hybrid vehicles, the vehicle mustbe Ready-to-Drive as indicated by the greenready indicator light.
The brake system warning lamp will go offto confirm that you have released the electricparking brake.
Note:The electric parking brake drive awayrelease makes starting on a hill easier. Thisfeature releases the parking brakeautomatically when the vehicle has sufficientdrive force to move up the hill. To assuredrive away release when starting uphill,press the accelerator pedal quickly.
Battery With No Charge
WARNING
You will not be able to apply or releasethe electric parking brake if the batteryis low or has no charge.
If the battery is low or has no charge, usejumper cables and a booster battery.
202
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
BrakesE228842

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
264
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside Emergencies

Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle does notrestart after your third attempt, contact aqualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps 1and 2 up to two more times.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personal injury.Therefore, do not allow flames, sparks orlighted substances to come near the battery.When working near the battery, always shieldyour face and protect your eyes. Alwaysprovide correct ventilation.
Keep batteries out of reach of children.Batteries contain sulfuric acid. Avoidcontact with skin, eyes or clothing. Shieldyour eyes when working near the battery toprotect against possible splashing of acidsolution. In case of acid contact with skin oreyes, flush immediately with water for aminimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
Use only adequately sized cables withinsulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNINGS
Do not connect the end of the secondcable to the negative (-) terminal of thebattery to be jumped. A spark may cause anexplosion of the gases that surround thebattery.
266
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside Emergencies

WARNINGS
Do not use fuel lines, engine valvecovers, windshield wiper arms, theintake manifold, or hood latch as groundpoints.
Note:Your vehicle has two battery prongsthat are accessible from under the hood,even though the actual battery is located inthe trunk. You can jump start your vehiclethe same way conventional vehicles can beusing these prongs.
Note:Do not attach the end of the positivecable to the studs or L-shaped eyelet locatedabove the positive (+) terminal of yourvehicle’s battery. High current may flowthrough and cause damage to the fuses.
Note:To avoid reverse polarity connections,make sure that you correctly identify thepositive (+) and negative (-) terminals on boththe disabled and booster vehicles beforeconnecting the cables.
Negative prong (–).A
Positive prong (+).B
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
267
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside EmergenciesE226509 4
2
1
3
E142664

Note:Make sure you remove the cap fromthe positive prong on your vehicle beforeconnecting the cables.
1. Connect the positive (+) jumper cable tothe positive (+) terminal of the dischargedbattery.
2.Connect the other end of the positive (+)cable to the positive (+) terminal of thebooster vehicle battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4.Make the final connection of the negative(-) cable to an exposed metal part of thestalled vehicle's engine, away from thebattery and the fuel injection system, orconnect the negative (-) cable to a groundconnection point if available.
Jump Starting
1. Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
2. Start the disabled vehicle.
3. Check the instrument cluster for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running.
4. Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting the jumpercables.
Removing the Jumper Cables
Note:After you disconnect the jumpercables, let the disabled vehicle sit in Readyto Drive mode for several minutes to chargethe 12V battery. The disabled vehiclecharges the 12V battery even if the gasolineengine may be off. The 12V battery receivespower from the high-voltage battery instead.
Remove the jumper cables in the reverseorder that they were connected.
1. Remove the negative (-) jumper cablefrom the disabled vehicle.
268
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside Emergencies4
1
3
2
E142665

5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page369). Reset the power windowsbounce-back feature. See PowerWindows (page 96). Reset the radiostation presets. See Audio Unit (page369).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
312
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
MaintenanceE142463 E129990
1
1 2