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5697-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM0E017U)■
Replacing the following bulbs
If any of the lights listed below
has burnt out, have it replaced by
your Toyota dealer.
● Side turn signal lights
● Daytime running lights/parking lights (LED type)
● Stop lights
● Rear side marker lights
● Stop/tail lights
● High mounted stoplight
● Outer foot lights (if equipped)
■LED light bulbs
The side turn signal lights, daytime running lights/parking lights (LED type),
stop lights, rear side marker lights, stop/tail lights, high mounted stoplight and
outer foot lights (if equipped) consist of a number of LEDs. If any of the LEDs
burns out, take your vehicle to your Toyota dealer to have the light replaced.
■ Condensation build-up on the inside of the lens
Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact your Toyota dealer for more information in the following situations:
●Large drops of water have built up on the inside of the lens.
● Water has built up inside the headlight.
■ When replacing light bulbs
→P. 555
WARNING
■Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.
Page 570 of 732
5707-3. Do-it-yourself maintenance
HIGHLANDER_U (OM0E017U)
Page 571 of 732
571
8When trouble arises
HIGHLANDER_U (OM0E017U)8-1. Essential information
Emergency flashers .......... 572
If your vehicle has to be stopped in an
emergency ...................... 573
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 575
If you think something is wrong .......................... 579
Fuel pump shut off system ............................ 580
If a warning light turns on or a warning buzzer
sounds ............................ 581
If a warning message is displayed ..................... 591
If you have a flat tire.......... 608
If the engine will not start ........................... 633
If the electronic key does not operate properly........ 635
If the vehicle battery is discharged ................... 638
If your vehicle overheats ........................ 644
If the vehicle becomes stuck ............................... 647
Page 572 of 732
572
HIGHLANDER_U (OM0E017U)
8-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in th e road due to a breakdown, etc.
Page 573 of 732

5738-1. Essential information
8
When trouble arises
HIGHLANDER_U (OM0E017U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
5
Page 574 of 732
5748-1. Essential information
HIGHLANDER_U (OM0E017U)
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
Page 575 of 732

575
8
When trouble arises
HIGHLANDER_U (OM0E017U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicl e with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( →P. 576, 577)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck,
use a towing dolly. ( →P. 576, 577)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 576 of 732
5768-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck