2017 TOYOTA HIGHLANDER Owners Manual

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Services
Subscribers have the following Safe
ty Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( →P. 491)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( →P. 492)
● Emergency Assistanc e Button (SOS)
Connects drivers to response-center support. (→ P. 492)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( →P. 492)
■Subscription
After you have signed the Telematics Subscription Service Agree-
ment and are enrolled, you c an begin receiving services.
A variety of subscription terms ar e available for purchase. Contact
your Toyota dealer, call 1-800-331-4331, or push the “SOS” button
in your vehicle for further subscription details.

4906-4. Using the other interior features
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■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection availabil-
ity, and GPS satellite signal reception, which can limit the ability to reach the
response center or receive emergency service support. Enrollment and
Telematics Subscription Service Agreement are required. A variety of sub-
scription terms are available; charges vary by subscription term selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting th e response center
You may be unable to contact the response center if the network is busy.

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When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Sa fety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the ve hicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
Safety Connect LE D light Indicators
Safety Connect services

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Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

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Important! Read this information before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system install ed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure gui delines with safety levels for mobile wire-
less phones. Those guidelines are c onsistent with the safety stan-
dards previously set by the fo llowing U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commiss ion on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scientific literature. Over 120 scientists, engi-
neers, and physicians from uni versities, and government health
agencies and industries reviewed t he available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in
addition to those standards.
■ Certification for Safety Connect
FCC ID: O6Y-CDMRF101
FCC ID: XOECDMRF101B
FCC ID: N7NGTM2
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Safety information for Safety Connect

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To turn the compass on or off,
press the button for more than 3
seconds.
Compass∗
∗: If equipped
The compass on the inside rear view mirror indicates the direc-
tion in which the vehicle is heading.
Operation
Displays and directions
DisplayDirection
NNorth
NENortheast
EEast
SESoutheast
SSouth
SWSouthwest
WWest
NWNorthwest

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The direction display deviates from the true direction determined by
the earth’s magnetic field. The amount of deviation varies according to
the geographic position of the vehicle.
If you cross over a map boundary shown in illustration, the compass will
deviate.
To obtain higher precision or perfect calibration, refer to the following.
■
Deviation calibration
Stop the vehicle.
Press and hold the button for
6 seconds.
A number (1 to 15) appears on
the compass display.
Press the switch and referring to the map above, select the num-
ber of the zone where you are.
If the direction is displayed several seconds after adjustment, the cali-
bration is complete.
Calibrating the compass
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Circling calibration
Stop the vehicle in a place where it is safe to drive in a circle.
Press and hold the button for
9 seconds.
“C” appears on the compass
display.
Drive the vehicle at 5 mph (8
km/h) or less in a circle until
a direction is displayed.
If there is not enough space to
drive in a circle, drive around the
block until the direction is dis-
played.
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2
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