2017 SUBARU CROSSTREK Owners Manual

Towing
If towing is necessary, it is best done by
your SUBARU dealer or a commercial
towing service. Observe the following
procedures for safety.
WARNING
Never tow AWD models with the
front wheels raised off the ground
while the rear wheels are on the
ground, or with the rear wheels
raised off the ground while the front
wheels are on the ground. This will
cause the vehicle to spin away due
to the operation or deterioration of
the center differential.
&Towing hooks and tie-down
hooks/holes
The towing hooks should be used only in
an emergency (e.g., to free a stuck vehicle
from mud, sand or snow).
CAUTION
.Use only the specified towing
hooks and tie-down hooks/holes.
Never use suspension parts or
other parts of the body for towing
or tie-down purposes.
.To prevent deformation to the
front bumper and the towing
hook, do not apply excessive
lateral load to the towing hooks.
!Front towing hook
1. Take the towing hook and screwdriver
out of the tool bucket. Take the jack
handle out of the cargo area.
2. Cover the tip of a flat-head screwdriver
with vinyl tape or cloth so that it will not
scratch the bumper. Insert the flat-head
screwdriver into the cutout of the cover
and pry open the cover.
3. Screw the towing hook into the thread
In case of emergency/Towing
–CONTINUED–9-13

In case of emergency/Towing
hole until its thread can no longer be seen.
4. Tighten the towing hook securely
using the jack handle.
After towing, remove the towing hook from
the vehicle and stow it in the tool bucket.
Fit the towing hook cover on the bumper.
WARNING
.Do not use the towing hook for
purposes other than towing your
vehicle..Be sure to remove the towing
hook after towing. Leaving the
towing hook mounted on the
vehicle could interfere with prop-
er operation of the SRS airbag
system in a frontal collision.
!Rear towing hook
1. Take the towing hook and screwdriver
out of the tool bucket. Take the jack
handle out of the cargo area.
2. Pry off the cover on the rear bumper
using a screwdriver, and you will find a
threaded hole for attaching the towing
hook.
3. Screw the towing hook into the thread
hole until its thread can no longer be seen.
4. Tighten the towing hook securely
using the jack handle.
After towing, remove the towing hook from
9-14

the vehicle and stow it in the tool bucket.
Fit the towing hook cover on the bumper.
WARNING
.Do not use the towing hook for
purposes other than towing your
vehicle.
.Be sure to remove the towing
hook after towing. Leaving the
towing hook mounted on the
vehicle could interfere with prop-
er operation of the fuel pump
shut off function when the vehi-
cle is struck from behind.
!Front tie-down hooks
The front tie-down hooks are located
between each of the front tires and thefront bumper.
!Rear tie-down holes
1) Rear tie-down hole
The rear tie-down holes are located near
each of the jack-up reinforcements.
There is a plug in each rear tie-down hole.To use the rear tie-down holes, remove
the plugs. After using the rear tie-down
holes, return the plugs to their original
places.
WARNING
Use the rear tie-down holes only for
downward anchoring. If they are
used to anchor the vehicle in any
other direction, cables may slip out
of the holes, possibly causing a
dangerous situation.
&Using a flat-bed truck
This is the best way to transport your
vehicle. Use the following procedures to
ensure safe transportation.
1. Shift the select lever into the“P”
In case of emergency/Towing
–CONTINUED–9-15

In case of emergency/Towing
position for CVT models. Shift the shift
lever into the“1st”position for MT models.
2. Pull up the parking brake lever firmly.
3. Secure the vehicle onto the carrier
properly with safety chains. Each safety
chain should be equally tightened and
care must be taken not to pull the chains
so tightly that the suspension bottoms out.
CAUTION
If your vehicle has a front under-
spoiler and rear underspoiler (both
optional), be careful not to scrape
them when placing the vehicle on
the carrier and when removing the
vehicle from the carrier.
&Towing with all wheels on the
ground
1. Release the parking brake and put the
transmission in the“N”position.
2. The ignition switch should be in the
“ON”position while the vehicle is being
towed.
3. Take up slack in the towline slowly to
prevent damage to the vehicle.
WARNING
.Never turn the ignition switch to
the“LOCK”/“OFF”position while
the vehicle is being towed be-
cause the steering wheel and the
direction of the wheels will be
locked..Remember that the brake booster
and power steering do not func-
tion when the engine is not
running. Because the engine is
turned off, it will take greater
effort to operate the brake pedal
and steering wheel.
CAUTION
.If transmission failure occurs,
transport your vehicle on a flat-
bed truck.
.For CVT models, the traveling
speed must be limited to less
than 20 mph (30 km/h) and the
traveling distance to less than 31
miles (50 km). For greater speeds
and distances, transport your
vehicle on a flat-bed truck.
9-16

Access key–if access key
does not operate properly
CAUTION
Keep metallic objects, magnetic
sources and signal transmitters
away from the area between the
access key and the push-button
ignition switch. They may interfere
with the communication between
the access key and the push-button
ignition switch.
The following functions may be inoperable
because of strong radio signals in the
surrounding area or the access key
battery being low.
.Locking/unlocking doors (including the
rear gate)
.Switching power status
.Starting engine
In such cases, perform the following
procedure. When the battery of the access
key is discharged, replace it with a new
one. Refer to“Replacing battery of access
key”F11-42.
&Locking and unlocking
1) Release button
2) Mechanical key
While pressing the release button of the
access key, take out the mechanical key.
Lock or unlock the driver’s door with the
mechanical key in the procedure de-
scribed in“Locking and unlocking from
the outside”F2-5.
NOTE
After locking or unlocking, be sure to
attach the mechanical key back to the
access key.
&Switching power status
1. Apply the parking brake.
2. Shift the select lever into the“P”
position.
3. Depress the brake pedal.
4. Hold the access key with the buttons
facing you, and touch the push-button
ignition switch with it.
When the communication between the
access key and the vehicle is completed,
a chime (ding) will sound. At the same
time, the status of the push-button ignition
switch changes to either of the following.
.When the keyless access with push-
button start system is deactivated:
“ACC”
.Under other conditions:“ON”
5. When the keyless access with push-
In case of emergency/Access key–if access key does not operate properly
–CONTINUED–9-17

In case of emergency/Rear gate–if the rear gate cannot be opened
button start system is deactivated, press
the push-button ignition switch with the
brake pedal released. The status of the
push-button ignition switch then changes
to“ON”.
NOTE
If the power status does not switch
even though the above procedure was
followed precisely, contact your
SUBARU dealer.
&Starting engine
1. Apply the parking brake.
2. Shift the select lever into the“P”
position.
3. Depress the brake pedal.
4. Hold the access key with the buttonsfacing you, and touch the push-button
ignition switch with it.
When the communication between the
access key and the vehicle is completed,
a chime (ding) will sound. At the same
time, the push-button ignition switch turns
to the“ACC”or“ON”position.
5. After the push-button ignition switch
turns to the“ACC”or“ON”position, while
depressing the brake pedal, press the
push-button ignition switch.
NOTE
If the engine does not start even
though the above procedure was fol-
lowed precisely, contact your SUBARU
dealer.
Rear gate–if the rear gate
cannot be opened
In the event that you cannot open the rear
gate by operating the rear gate opener
button, you can open it from inside the
cargo area.
1. Remove the access cover at the
bottom-center of the rear gate trim using
a flat-head screwdriver wrapped with vinyl
tape or a cloth.
2. Locate the rear gate open lever behind
the rear gate trim panel.
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CAUTION
Never operate the rear gate open
lever with fingers because doing so
may cause an injury. Always use a
flat-head screwdriver or a similar
tool.
3. To open the rear gate, turn the lever to
the right position using a flat-head screw-
driver or a similar tool.
If your vehicle is involved in
an accident
CAUTION
If your vehicle is involved in an
accident, be sure to inspect the
ground under the vehicle before
restarting the engine. If you find that
fuel has leaked on the ground, do
not try to restart the engine. The fuel
system has been damaged and is in
need of repair. Immediately contact
the nearest automotive service facil-
ity. We recommend that you consult
your SUBARU dealer.
Your vehicle has a fuel pump shut off
system. To minimize the risk of fire due to
fuel leakage when your vehicle is subject
to impact from an accident or another
factor, the system stops supplying fuel.
However, depending on the impact condi-
tions at the time of collision, the fuel pump
shut-off system may not operate.
Perform the following procedures to re-
start the engine after the system is
activated.Models without“keyless access with
push-button start system”:
1. Turn the ignition switch to the“LOCK”
or“ACC”position.
2. Restart the engine.
Models with“keyless access with
push-button start system”:
1. Turn the push-button ignition switch to
the“ACC”or“OFF”position.
2. Restart the engine.
In case of emergency/If your vehicle is involved in an accident9-19

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