2017 JEEP GRAND CHEROKEE User Guide

NOTE:
For detailed information on how to use Via
Mobile apps visit the Mopar Owner Connect
website moparownerconnect.com and login
using the username and password you set up
when registering for Uconnect Access.
Vehicle Finder
The Vehicle Finder feature of the Uconnect
Access Mobile App allows you to find the
location of your vehicle when you have lost it.
You can also sound the alarm and flash the
lights to make finding your vehicle even
easier.
To find your vehicle:
1. Press the “Location” tab on the UconnectAccess Mobile App bottom bar.
2. Select the “Vehicle” icon to determine the location of your vehicle.
3. Select the “Find Route” button that ap-pears, once your vehicle is located.
Via Mobile
295

4. Select your preferred Navigation App toroute a path to your vehicle.
Send & Go
The Send & Go feature of the Uconnect
Access Mobile App allows you to search for a
destination on your mobile device and then
send the route to your vehicle’s native navi-
gation system.
To send a navigation route to your vehicle:
1. Press the “Location tab on the UconnectAccess Mobile App bottom bar. 2. Either type in the destination you would
like to navigate to, or search through one
of the categories provided.
3. Select the destination you want to route to from the list that appears.
4. Press the “Send To Vehicle” button, and then confirm the destination by pressing
“Yes,” to send the navigation route to the
Uconnect Navigation in your vehicle. 5. Finally, confirm the route inside your ve-
hicle by pressing the “Go Now” option on
the pop-up that appears on the touch-
screen, when the vehicle is started.Renewing Subscriptions And Purchasing
3G Wi-Fi Hotspot (Uconnect 8.4/8.4 NAV,
U.S. 48 Contiguous States, Alaska And
Hawaii)
Subscriptions, and 3G Wi-Fi Hotspot, can be
purchased from the Uconnect Store within
your vehicle, and online at Mopar Owner
MULTIMEDIA
296

Connect. If you need help push the ASSIST
button on the rearview mirror, then select
Uconnect Care (or dial 1-855-792-4241 ).
NOTE:
You must set up a Uconnect Access Payment
Account online (login to
moparownerconnect.com, go to Edit Profile,
then Uconnect Payment Account, to set up
and manage your Payment Account).
Getting Started With Apps
Applications (Apps for short) in your
Uconnect Access system are designed to de-
liver the features and services that you want.
There are two basic categories:
1.Built-In Features — use the 1X (voice/data)
or 3G (data) network on your Uconnect
8.4 or 8.4 NAV radio.
2. Uconnect Access Via Mobile — use the
Uconnect Access App and your device's
data plan to access your personal
Pandora, iHeartRadio, Aha and Slacker
accounts from the vehicle and control them using the touchscreen. Customer's
data plan charges will apply. Available on
Uconnect 8.4 and 8.4 NAV Radios (if
equipped).
Apps Main Menu
Press the “Apps” button on the touch-
screen to open the Apps main menu, in this
screen you will be able to access all of your
available Apps. To access an App directly,
press the corresponding button on the touch-
screen and you will be directed to that App.
To view the rest our your Apps, press the page
forward or page back button. App Manager
Press the “App Manager” button to access
the following categories:
Favorite Apps
This is the default screen when you first press
the “App Manager” button on the touch-
screen, and is a good place to put the apps
you use most frequently. To make an App a
“favorite”, press the “Settings” button on the
touchscreen to the right of the App.
All Apps
All of your available Apps will reside in the
“All Apps” folder.
Running Apps
Press this tab to see which apps are currently
running.
Uconnect 8.4/8.4 NAV Main Menu
297

Maintaining Your Uconnect Access
Account
Selling Your Vehicle
When you sell your vehicle, we recommend
that you remove your Uconnect Access Ac-
count information from the vehicle. You can
do this on the Mopar Owner Connect website
moparownerconnect.com. Removing your ac-
count information cancels your subscription
and makes your vehicle factory-ready for a
new owner/subscriber.
For additional information on Uconnect, visit
DriveUconnect.com or call 1-877-855-8400
Built-In Features
WARNING!
ALWAYS drive safely with your hands on
the wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
• ALWAYS obey traffic laws and pay atten-tion to the road. Some Uconnect Access
services, including 9-1-1 and Assist,
will NOT work without an operable 1X
(voice/data) or 3G (data) network con-
nection.
• Ignoring the rearview mirror light could
mean you may not have 9-1-1 Call ser-
vice if needed. If the rearview mirror
light is illuminated, have an authorized
dealer service the 9-1-1 Call system
immediately.
• The Occupant Restraint Controller
(ORC) turns on the Air Bag Warning
Light on the instrument panel if a mal-
function is detected in any part of the
airbag system. If the Air Bag Warning
Light is illuminated, the air bag system
may not be working properly and the
9-1-1 system may not send a signal to a
9-1-1 operator if an air bag is deployed.
If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service
your vehicle immediately.
WARNING!
• If anyone in the vehicle could be indanger (e.g., fire or smoke is visible,
dangerous road conditions or location),
do not wait for voice contact from a
9-1-1 operator. All occupants should
exit the vehicle immediately and move
to a safe location.
• The 9-1-1 Call system is embedded into
the vehicle’s electrical system. Do not
add aftermarket electrical equipment to
the vehicle’s electrical system. This may
prevent your vehicle from sending a sig-
nal to initiate an emergency call. To
avoid interference that can cause the
9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder,
etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle.
• IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUD-
ING DURING OR AFTER AN ACCI-
DENT), the Uconnect features, apps and
services, among others, will not operate.
MULTIMEDIA
298

NOTE:
• Your vehicle may be transmitting data asauthorized by the subscriber.
• Your vehicle must have a working electri- cal system for any of the in vehicle
Uconnect features to operate.
Assist Call (8.4/8.4 NAV)
The rearview mirror contains an ASSIST push
button, and the touchscreen contains a
Uconnect Access App, which will automati-
cally connect the vehicle occupants to one of
these predefined destinations for immediate
support:
•Roadside Assistance Call — If you get a flat
tire, or need a tow, you’ll be connected to
someone who can help anytime. Addi-
tional fees may apply. Additional informa-
tion in this section.
• Uconnect Access Care — In vehicle sup-
port for Uconnect Access System, Apps
and Features. •
Vehicle Care — Total support for your FCA
US LLC vehicle.
Emergency 9-1-1 Call (If Equipped)
The rearview mirror contains a 9-1-1 button
that, when pressed, may place a call from
your vehicle to a local 9-1-1 operator to
request help from local police, fire or ambu-
lance personnel. If this button is accidentally
pressed, you will have 7 seconds to stop the
call. To cancel, press the 9-1-1 Call button
again or press the “Cancel” button shown on
the touchscreen. After 7 seconds has passed,
the 9-1-1 call will be placed and only the
9-1-1 operator can cancel it. The LED light
on the rearview mirror will turn green once a
connection to a 9-1-1 operator has been
made. The green LED light will turn off once
the 9-1-1 call is terminated. Have an autho-
rized dealer service the vehicle if the rearview
mirror light is continuously red. On equipped
vehicles, this feature requires a functioning
electrical system and an operable 1X (voice/
data) or 3G (data) network connection to
function properly. If a connection is made
between a 9-1-1 operator and your vehicle, you
9-1-1 Button And ASSIST
1 — 9-1-1 Button
2 — ASSIST Button
299

understand and agree that 9-1-1 operators may,
like any other 9-1-1 call, record conversations
and sounds in and near your vehicle upon con-
nection.
Roadside Assistance (If Equipped)
If your vehicle is equipped with this feature
and has an operable 1X (voice/data) or 3G
(data) network connection, you may be able
to connect with Roadside Assistance by
pushing the "ASSIST" button on the rearview
mirror. You will be presented with Assist Care
options. Make a selection by pressing the
prompts displayed on the radio. If Roadside
Assistance is provided to your vehicle, you
agree to be responsible for any additional
roadside assistance service costs that you
may incur. In order to provide Uconnect Ser-
vices to you, we may record and monitor your
conversations with Roadside Assistance,
Uconnect Care or Vehicle Care, whether such
conversations are initiated through the
Uconnect Services in your vehicle, your de-
vice or via a landline device, and may share
information obtained through such recording
and monitoring in accordance with regulatoryrequirements. You acknowledge, agree and
consent to any recording, monitoring or shar-
ing of information obtained through any such
call recordings.
Yelp
Customers have the ability to search for
nearby destinations or a Point Of Interest
(POI) either by category or custom search by
using keywords (for example, “Italian restau-
rant”). Searching can be done by either voice
or by using the touchscreen keypad. Using
the touchscreen, launch Yelp by selecting the
“Apps
” icon, then press “Yelp.” To use
voice recognition, push the VR button on the
steering wheel and say “launch Yelp,” then
follow the instructions on the Teleprompter.
Security Alarm Notification
The Theft Alarm Notification feature notifies
you via email or text (SMS) message when the
vehicle’s factory-installed security alarm sys-
tem has been set-off. There are a number of
reasons why your alarm may have been trig-
gered, one of which could be that your ve-
hicle was stolen. If so, please see the details
of the Stolen Vehicle Assistance service be- low. When you register, Theft Alarm Notifica-
tion is automatically set to send you an email
at the email address you provide should the
alarm go off. You may also opt to have a text
message sent to your device.
Stolen Vehicle Assistance
If your vehicle is stolen, contact local law
enforcement immediately to file a stolen ve-
hicle report. Once this report has been filed,
Uconnect care can help locate your vehicle.
The Uconnect Care agent will ask for the
stolen vehicle report number issued by local
law enforcement. As long as your vehicle has
an operable 1X (voice/data) or 3G (data)
network connection, the Uconnect Care
Agent may be able to locate the stolen vehicle
and work with law enforcement to help re-
cover it. Your vehicle must have an operable
1X (voice/data) or 3G (data) network connec-
tion and must be registered with Uconnect
Access with an active subscription that in-
cludes the applicable feature.
MULTIMEDIA
300

3G Wi-Fi Hotspot
3G Wi-Fi Hotspot is an in-vehicle feature that
connects your device to an operable 1X
(voice/data) or 3G (data) network using
Uconnect Access and is ready to go where
ever you are. Once your vehicle is registered
for Uconnect Access, you can purchase a 3G
Wi-Fi Hotspot subscription at the Uconnect
Store. After you've made your purchase, turn
on your signal and connect your passengers’
devices. It's never been easier to bring your
home or office with you.
WARNING!
NEVER use the 3G Wi-Fi Hotspot when
you are driving the vehicle. As the driver,
you should only use the 3G Wi-Fi Hotspot
when the vehicle is parked in a safe loca-
tion. Failure to do so may result in an
accident involving serious injury or death.
Vehicle Health Report/Alert
Your vehicle will send you a monthly email
report, which summarizes the performance of
your vehicle’s key systems so you can stay ontop of your vehicle’s maintenance needs.
Your vehicle will also send you Vehicle Health
Alerts when it detects issues with its key
systems that need your attention. For further
information, go to the Mopar Owner Connect
website moparownerconnect.com.
Uconnect Access Remote Features
If you own a compatible iPhone or Android
powered device, the Uconnect Access App
allows you to remotely lock or unlock your
doors, start your engine or activate your horn
and lights from virtually anywhere. Your ve-
hicle must be equipped with remote start and
your vehicle must have an operable 1X (voice/
data) or 3G (data) network connection). Ser-
vices can only be used where coverage is
available; see coverage map for details. You
can download the App from Mopar Owner
Connect or from the App Store (iPhone) or
Google Play Store (Android). Visit
UconnectPhone.com to determine if your de-
vice is compatible. For Uconnect Phone cus-
tomer support and to determine if your device
is compatible.
U.S. residents - visit UconnectPhone.com or
call 1-877-855-8400.
Remote Start (If Equipped)
This feature provides the ability to start the
engine on your vehicle, without the keys and
from virtually any distance. You can send a
request to your vehicle in one of two ways:
1. Using the Uconnect Access App from a
compatible device.
2. From the Mopar Owner Connect website.
• After 15 minutes if you have not en-tered your vehicle with the key, the
engine will shut off automatically.
• You can also send a command to turn- off an engine that has been remote
started.
• This remote function requires your ve- hicle to be equipped with a factory-
installed Remote Start system. To uti-
lize this feature after the Uconnect
Access App is downloaded, login with
your user name and password.
To use this feature after the Uconnect Access
App is downloaded, login using your user
name and password. You will need your four
301

digit Uconnect Security PIN to confirm the
request. Press the “remote start” icon on
your Uconnect Access App to remotely start
the vehicle.
You can set-up notifications for your account
to receive an email or text (SMS) message
every time a command is sent. Login to
Mopar Owner Connect
moparownerconnect.com and click on Edit
Profile to manage Uconnect Notifications.
Remote Door Lock/Unlock
This feature provides the ability to lock or
unlock the door on your vehicle, without the
keys and from virtually any distance. You can
send a request to your vehicle in one of three
ways:
1. Using the Uconnect Access App from acompatible device.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect Care on the phone.
To use this feature after the Uconnect Access
App is downloaded, login using your user
name and password. You will need your four digit Uconnect Security PIN to confirm the
request. Press the “closed lock” icon on your
Uconnect Access App to lock the doors, and
press the “open lock” icon to unlock the
driver’s door.
You can set-up notifications for your account
to receive an email or text (SMS) message
every time a command is sent. Login to
Mopar
Owner Connect
moparownerconnect.com and click on Edit
Profile to manage Uconnect Notifications.Remote Horn And Lights
It’s easy to locate a vehicle in a dark, crowded
or noisy parking area by activating the horn
and lights. It may also help if you need to
draw attention to your vehicle for any reason.
You can send a request to your vehicle in one
of three ways:
1. Using the Uconnect Access App from a compatible device.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect Care on the phone. To use this feature after the Uconnect Access
App is downloaded, login using your user
name and password. You will need your four
digit Uconnect Security PIN to confirm the
request. You can set-up notifications for your
account to receive an email or text (SMS)
message every time a command is sent.
Login to Mopar Owner Connect
moparownerconnect.com and click on Edit
Profile to manage Uconnect Notifications.
Voice Texting
Want to dictate a personal message? Register
with Uconnect Access to take advantage of a
new, cloudbased Voice Texting service, an
enhancement to Voice Text Reply.
Voice Texting allows you to compose a new
text or reply to an incoming text message.
Before you attempt to use the Voice Texting
feature, check to ensure you have the follow-
ing:
1. A paired, Bluetooth enabled device with
the Message Access Profile (MAP). Not all
Bluetooth enabled devices support MAP,
MULTIMEDIA
302