2017 INFINITI QX30 Owner's Manual

Troubleshooting
ProblemPossible causes/consequences and solutions
The OFF> indicator lamp
lights up and remains lit,
even though the front
passenger seat is
occupied by an adult or a
person with a build
corresponding to that of
an adult The classification of the person on the front-passenger seat is incorrect.
•Make sure the conditions for a correct classification of the person on the front-passenger seat are met (see
Front passenger air bagearlier
in this section).
•If the indicator lamp remains lit, the front-passenger seat may not be used.•Have the automatic front-passenger front air bag deactivation system checked as soon as possible. It is recommended that you vist an
INFINITI retailer for this service.
The OFF> indicator lamp does
not light up and/or does
not stay on.
The front passenger seat
is empty, or occupied by
a rearward-facing child
restraint system. The automatic front-passenger air bag deactivation system is malfunctioning.
•Make sure there is nothing between the seat and the child restraint system.•Make sure that the entire base of the child restraint system rests on the seat cushion of the front-passenger seat.•When installing the child restraint system, make sure that the seat belt is tight. Do not pull the seat belt tight with the front passenger
seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
•Check that the child restraint system is installed correctly.•Make sure that no objects are applying additional weight to the seat.•If the indicator lamp remains off and/or the indicator lamp lights up, do not install a
rearward-facing child restraint system on the front passenger seat. It is recommended that you fit the child restraint system to a suitable
rear seat.
•Have the automatic front-passenger front air bag deactivation system checked as soon as possible. It is recommended that you vist an
INFINITI retailer for this service.
1-50Safety — seats, seat belts and supplemental restraint system
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Other supplemental front-impact air
bag precautions
WARNING
•Do not place any objects on the steering
wheel pad or on the instrument panel. Also,
do not place any objects between any occu-
pant and the steering wheel or instrument
panel. Such objects may become dangerous
projectiles and cause injury if the front air
bags inflate.
•Immediately after inflation, several front air
bag system components will be hot. Do not
touch them; you may severely burn your-
self.
•No unauthorized changes should be made
to any components or wiring of the supple-
mental air bag system. This is to prevent
accidental inflation of the supplemental air
bag or damage to the supplemental air bag
system.
•Do not make unauthorized changes to your
vehicle’s electrical system, suspension sys-
tem or front end structure. This could affect
proper operation of the front air bag system.
•Tampering with the front air bag system
may result in serious personal injury. Tam-pering includes changes to the steering
wheel and the instrument panel assembly
by placing material over the steering wheel
pad and above the instrument panel or by
installing additional trim material around
the air bag system.
•Removing or modifying the front passenger
seat may affect the function of the air bag
system and result in serious personal in-
jury.
•Modifying or tampering with the front pas-
senger seat may result in serious personal
injury. For example, do not change the front
seats by placing material on the seat cush-
ion or by installing additional trim material,
such as seat covers, on the seat that are not
specifically designed to assure proper air
bag operation. Additionally, do not stow
any objects under the front passenger seat
or the seat cushion and seatback. Such ob-
jects may interfere with the proper opera-
tion of the occupant classification sensor
(pressure sensor).
•No unauthorized changes should be made
to any components or wiring of the seat belt
system. This may affect the front air bag
system. Tampering with the seat belt sys-
tem may result in serious personal injury.
•It is recommended that you visit an INFINITI
retailer for work on and around the front air
bag. It is also recommended that you visit
an INFINITI retailer for installation of electri-
cal equipment. The Supplemental Restraint
System (SRS) wiring harnesses* should not
be modified or disconnected. Unauthorized
electrical test equipment and probing de-
vices should not be used on the air bag
system.
•A cracked windshield should be replaced
immediately by a qualified repair facility. A
cracked windshield could affect the func-
tion of the supplemental air bag system.
* The SRS wiring harness connectors are
yellow and orange for easy identification.
When selling your vehicle, we request that you
inform the buyer about the front air bag system
and guide the buyer to the appropriate sections
in this Owner’s Manual.
Safety — seats, seat belts and supplemental restraint system1-51
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Front seat-mounted side-impact
supplemental air bag and window
bag/roof-mounted curtain side-impact
and rollover supplemental air bag
systems
The side air bags are located in the outside of
the seatback of the front seats. The curtain air
bags are located in the side roof rails.All of the
information, cautions and warnings in this
manual apply and must be followed. The side air
bags and curtain air bags are designed to
inflate in higher severity side collisions, al-
though they may inflate if the forces in another
type of collision are similar to those of a higher
severity impact. They are designed to inflate on
the side where the vehicle is impacted. They
may not inflate in certain side collisions. Cur-
tain air bags are also designed to inflate in certain types of rollover collisions or near roll-
overs. As a result, certain vehicle movements
(for example, during severe off-roading) may
cause the curtain air bags to inflate.
Vehicle damage (or lack of it) is not always an
indication of proper side air bag and curtain air
bag operation.
When the side air bags and curtain air bags
inflate, a fairly loud noise may be heard, fol-
lowed by release of smoke. This smoke is not
harmful and does not indicate a fire. Care
should be taken not to inhale it, as it may cause
irritation and choking. Those with a history of a
breathing condition should get fresh air
promptly.
Side air bags, along with the use of seat belts,
help to cushion the impact force on the chest of
the front occupants. Curtain air bags help to
cushion the impact force to the head of occu-
pants in the front and rear outboard seating
positions in all rows. They can help save lives
and reduce serious injuries. However, an inflat-
ing side air bag or curtain air bag may cause
abrasions or other injuries. Side air bags and
curtain air bags do not provide restraint to the
lower body.
The seat belts should be correctly worn and the
driver and front passenger seated upright as far
as practical away from the side air bag. Rearseat passengers should be seated as far away
as practical from the door finishers and side
roof rails. The side air bags and curtain air bags
inflate quickly in order to help protect the
occupants. Because of this, the force of the side
air bags and curtain air bags inflating can
increase the risk of injury if the occupant is too
close to, or is against, these air bag modules
during inflation. The side air bag will deflate
quickly after the collision is over.
The curtain air bag will remain inflated for a
short time.
The side air bags and curtain air bags operate
only when the ignition switch is placed in the ON
position. After placing the ignition switch in the
ON position, the supplemental air bag warning
light illuminates. The supplemental air bag
warning light will turn off a few seconds after the
engine starts if the system is operational.
WARNING
•Do not place any objects near the seatback
of the front seats. Also, do not place any
objects (an umbrella, bag, etc.) between the
front door finisher and the front seat. Such
objects may become dangerous projectiles
and cause injury if a side air bag inflates.
NPA849Z
1-52Safety — seats, seat belts and supplemental restraint system
** Click HERE to see "Owner's Manual Supplement" **

•Right after inflation, several side air bag
and curtain air bag system components will
be hot. Do not touch them; you may severely
burn yourself.
•No unauthorized changes should be made
to any components or wiring of the side air
bag and curtain air bag systems. This is to
prevent damage to or accidental inflation of
the side air bag and curtain air bag systems.
•Do not make unauthorized changes to your
vehicle’s electrical system, suspension sys-
tem or side panel. This could affect proper
operation of the curtain air bag systems.
•Tampering with the side air bag system may
result in serious personal injury. For ex-
ample, do not change the front seats by
placing material near the seatbacks or by
installing additional trim material, such as
seat covers, around the side air bag.
•It is recommended that you visit an INFINITI
retailer for work on and around the front air
bag. It is also recommended that you visit
an INFINITI retailer for installation of electri-
cal equipment. The SRS wiring harnesses*
should not be modified or disconnected. Un-
authorized electrical test equipment and
probing devices should not be used on the
side air bag or curtain air bag systems.
Driver and passenger supplemental
knee air bags
The driver’s knee air bag deploys under the
steering column, while the passenger’s knee air
bag deploys under the glove box. All of the
information, cautions and warnings in this
manual apply and must be followed. The driv-
er’s and passenger’s knee air bags are trig-
gered together with the front air bag. The knee
air bags are designed to inflate in higher sever-
ity frontal collisions, although they may inflate
if the forces in another type of collision are
similar to those of a higher severity frontal
impact. They may not inflate in certain colli-
sions.
Vehicle damage (or lack of it) is not always an
indication of proper knee air bag operation.
When a knee air bag inflates, a fairly loud noise
may be heard, followed by release of smoke.
This smoke is not harmful and does not indicate
a fire. Care should be taken not to inhale it, as
it may cause irritation and choking. Those with
a history of a breathing condition should get
fresh air promptly
The knee air bags help to cushion the impact
force on the knees of the driver and front
passenger. They can help reduce serious inju-
ries. However, an inflating knee air bag maycause abrasions or other injuries. The knee air
bag provides restraint to the lower body.
The knee air bag inflates quickly in order to help
protect the occupants. Because of this, the
force of the knee air bag inflating can increase
the risk of injury if the occupant is too close to,
or is against, this air bag module during infla-
tion. The knee air bag will deflate quickly after
the collision is over OR the knee air bag will
remain inflated for a short time.
The knee air bags operate only when the ignition
switch is placed in the ON position. After placing
the ignition switch in the ON position, the
supplemental air bag warning light illuminates.
The supplemental air bag warning light will turn
off a few seconds after the engine starts if the
system is operational.
WARNING
•Do not place any objects between the knee
bolster and the driver’s seat. Such objects
may become dangerous projectiles and
cause injury if a knee air bag inflates.
•Right after inflation, the knee air bag sys-
tem components will be hot. Do not touch
them; you may severely burn yourself.
•No unauthorized changes should be made
to any components or wiring of the knee air
Safety — seats, seat belts and supplemental restraint system1-53
** Click HERE to see "Owner's Manual Supplement" **

bag system. This is to prevent damage to or
accidental inflation of the knee air bag
system.
•Do not make unauthorized changes to your
vehicle’s electrical system or suspension
system. This could affect proper operation
of the knee air bag system.
•Tampering with the knee air bag system
may result in serious personal injury. For
example, do not change the driver knee bol-
ster or install additional trim material
around the knee air bag.
•It is recommended that you visit an INFINITI
retailer for work on and around the front air
bag. It is also recommended that you visit
an INFINITI retailer for installation of electri-
cal equipment. The SRS wiring harnesses*
should not be modified or disconnected. Un-
authorized electrical test equipment and
probing devices should not be used on the
knee air bag system.
* The SRS wiring harness or connectors are yellow or orange for easy identification.
When selling your vehicle, we request that you
inform the buyer about the knee air bag system
and guide the buyer to the appropriate sections
in this manual.
Seat belt with pretensioner(s)
WARNING
•The pretensioner(s) cannot be reused after
activation. They must be replaced together
with the retractor and buckle as a unit.
•If the vehicle becomes involved in a colli-
sion but pretensioner(s) are not activated,
be sure to have the pretensioner system
checked and, if necessary, replaced. It is
recommended that you visit an INFINITI re-
tailer for this service.
•No unauthorized changes should be made
to any components or wiring of the preten-
sioner system. This is to prevent damage to
or accidental activation of the pretension-
er(s). Tampering with the pretensioner sys-
tem may result in serious personal injury.
•It is recommended that you visit an INFINITI
retailer for work on and around the preten-
sioner system. It is also recommended that
you visit an INFINITI retailer for installation
of electrical equipment. Unauthorized elec-
trical test equipment and probing devices
should not be used on the pretensioner
system.
•If you need to dispose of the pretensioner(s)
or scrap the vehicle, it is recommended that
you visit an INFINITI retailer for this service.
Incorrect disposal procedures could cause
personal injury.
The pretensioner system may activate with the
supplemental air bag system in certain types of
collisions. Working with the seat belt retractor,
the pretensioner(s) help tighten the seat belt
when the vehicle becomes involved in certain
types of collisions, helping to restrain front seat
occupants. The pretensioner(s) are encased
within the seat belt retractor and to the seat
belt anchor affixed to the floor of the vehicle.
These seat belts are used the same way as
conventional seat belts. When pretensioner(s)
activate, smoke is released and a loud noise
may be heard. This smoke is not harmful and
does not indicate a fire. Care should be taken
not to inhale it, as it may cause irritation and
choking. Those with a history of a breathing
condition should get fresh air promptly. After
the pretensioner(s)’s activation, load limiters
allow the seat belt to release webbing (if nec-
essary) to reduce forces against the chest. The
supplemental air bag warning light is used to
1-54Safety — seats, seat belts and supplemental restraint system
** Click HERE to see "Owner's Manual Supplement" **

indicate malfunctions in the pretensioner sys-
tem. For additional information, refer to Supple-
mental air bag warning light in this section. If
the operation of the supplemental air bag warn-
ing light indicates there is a malfunction, have
the system checked. It is recommended that
you visit an INFINITI retailer for this service.
When selling your vehicle, we request that you
inform the buyer about the pretensioner system
and guide the buyer to the appropriate sections
in this Owner’s Manual.
SUPPLEMENTAL AIR BAG WARNING
LABELS
Warning labels about the supplemental front
impact air bag system are placed in the vehicle
as shown in the illustration.
WARNING
Do not use a rear-facing child restraint on a
seat protected by an air bag in front of it. If the
air bag deploys, it may cause serious injury or
death.
SUPPLEMENTAL AIR BAG WARNING
LIGHT
The supplemental air bag warning light, dis-
playingin the instrument panel, monitors
the circuits for the air bag systems, pretension-
er(s) and all related wiring.
When the ignition switch is placed in the ON
position, the supplemental air bag warning
light illuminates. The air bag warning light will
turn off within a few seconds after the engine is
started, if the system is operational.
If any of the following conditions occur, the
front air bag, side air bag, curtain air bag and
pretensioner systems need servicing:
•The supplemental air bag warning light re-
mains on after approximately 7 seconds.
SSS1016ZSPA1097Z
Safety — seats, seat belts and supplemental restraint system1-55
** Click HERE to see "Owner's Manual Supplement" **

•The supplemental air bag warning light
flashes intermittently.
•The supplemental air bag warning light does
not come on at all.
Under these conditions, the front air bag,
side air bag, curtain air bag, knee air bag or
pretensioner systems may not operate prop-
erly. They must be checked and repaired. It is
recommended that you visit an INFINITI re-
tailer for this service.
WARNING
If the supplemental air bag warning light is on,
it could mean that the front air bag, side air
bag, knee air bag, curtain air bag and/or pre-
tensioner systems will not operate in an acci-
dent. To help avoid injury to yourself or others,
have your vehicle checked as soon as possible.
It is recommended that you visit an INFINITI
retailer for this service.
REPAIR AND REPLACEMENT
PROCEDURE
The front air bags, side air bags, curtain air
bags, knee air bags and pretensioner(s) are
designed to inflate on a one-time-only basis. As
a reminder, unless it is damaged, the supple-
mental air bag warning light remains illumi-
nated after inflation has occurred.
These systems should be repaired and/or re-
placed as soon as possible. It is recommended
that you visit an INFINITI retailer for this service.
When maintenance work is required on the
vehicle, the front air bags, side air bags, curtain
air bags, knee air bags, pretensioner(s) and
related parts should be pointed out to the
person performing the maintenance. The igni-
tion switch should always be in the LOCK
position when working under the hood or inside
the vehicle.
WARNING
•Once a front air bag, side air bag, knee air
bag, or curtain air bag has inflated, the air
bag module will not function again and must
be replaced. Additionally, the activated pre-
tensioner(s) must also be replaced. The air
bag module and pretensioner(s) should be
replaced. It is recommended that you visitan INFINITI retailer for this service. However,
the air bag module and pretensioner(s) can-
not be repaired.
•The front air bag, side air bag, knee air bag,
curtain air bag systems and the preten-
sioner system should be inspected if there
is any damage to the front end or side por-
tion of the vehicle. It is recommended that
you visit an INFINITI retailer for this service.
•If you need to dispose of a supplemental air
bag or pretensioner systems or scrap the
vehicle, it is recommended you visit an
INFINITI retailer. Incorrect disposal proce-
dures could cause personal injury.
•If there is an impact to your vehicle from any
direction, your automatic front-passenger
air bag deactivation system should be
checked to verify it is still functioning cor-
rectly. It is recommended that you visit an
INFINITI retailer for this service. The system
should be checked even if no air bags de-
ploy as a result of the impact. Failure to
verify proper automatic front-passenger air
bag deactivation system function may re-
sult in an improper air bag deployment re-
sulting in injury or death.
1-56Safety — seats, seat belts and supplemental restraint system
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NOTE
Safety — seats, seat belts and supplemental restraint system1-57