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XMake sure that the doors and the tailgate
are locked.
XTo unlock:when the vehicle is locked, press
button 0043.
The vehicle is unlocked. Indicator lamp 0044
goes out.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with
the key, opening a door from the inside will
trigger the anti-theft alarm system. Switch
off the alarm (
Ypage 47).
If a locked door is opened from the inside, the
previous unlocking is taken into account, if:
Rit was locked using the locking button for
the central locking, or
Rit was locked automatically
The vehicle will be fully unlocked if it had
previously been fully unlocked. If only the
driver's door had been previously unlocked,
then only the door which has been opened form
the inside is unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey.
Automatic locking feature
XTo deactivate: with the ignition switched
on, press and hold button 0043for about five
seconds until a tone sounds.
XTo activate with the ignition switched on,
press and hold button 0043for about five
seconds until a tone sounds.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. You could therefore lock yourself out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on or off in the smart Media-System;
see the separate operating instructions.
Unlocking the driver's door (emer-
gency lock)
If you can no longer unlock the vehicle using
the remote control key, use the emergency
lock.
If you use the key in the emergency lock to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (
Ypage 47).
XCarefully remove the cover from the emer-
gency lock.
XInsert the key into the emergency lock of
the driver's door as far as it will go.
XTurn the key anti-clockwise as far as it will
go to position 0047.
The door is unlocked.
XTurn the key back and remove it.
XReplace the cover on the emergency lock
and press until it engages.
Locking the driver's door (emergency
locking)
If you can no longer lock the vehicle using the
remote control key, use the locking button on
the instrument cluster (
Ypage 54).
Doors55
>> Opening and closing.
Z
Page 58 of 214

XRemove the SmartKey from the ignition
lock.
XOpen the driver's door.
XClose the front-passenger door and the
tailgate.
XPress the locking button (Ypage 54).
XClose the driver's door within 5 seconds.
Do not leave the key in the vehicle. You
could otherwise lock yourself out.
The doors, tailgate and fuel filler flap are
locked. The anti-theft alarm system is
primed.
XMake sure that the doors and the tailgate
are locked.
If this does not work, use the emergency lock-
ing.
XOpen the driver's door.
XClose the front-passenger door and the
tailgate.
XPress the locking button (Ypage 54).
XCheck whether the front-passenger door is
locked. If necessary, carry out the follow-
ing steps on both doors.
XInsert the tip of the key into slit 0043.
XTurn the key anti-clockwise as far as it will
go to position0048.
On the passenger door, the direction of
rotation is reversed.
XClose the driver's door.
XCheck that the doors are locked.
iIf you lock the vehicle using the emer-
gency locking, the tailgate and fuel filler
flap are not locked. The anti-theft alarm
system is not primed.
Cargo compartment
Important safety notes
GWARNING
Combustion engines emit poisonous
exhaust gases such as carbon monoxide. If
the tailgate is open when the engine is
running, particularly if the vehicle is
moving, exhaust fumes could enter the
passenger compartment. There is a risk of
poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate
open.
GWARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could
slip, tip over or be flung around and
thereby hit vehicle occupants. There is a
risk of injury, particularly in the event of
sudden braking or a sudden change in
direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before
the journey.
!Do not exceed the lower tailgate maximum
load of 220 lbs (100 kg). It may otherwise
become damaged.
!The tailgates swings backwards, upwards
and downwards when opened. Therefore,
make sure that there is sufficient space
above, behind and under the tailgates.
iThe opening dimensions of the tailgate
can be found in the "Vehicle data" section
(
Ypage 212).
Preferably stow luggage or loads in the lug-
gage compartment. Observe the loading
guidelines (
Ypage 142).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
56Cargo compartment
>> Opening and closing.
Page 59 of 214

Opening or closing
Opening the upper tailgate
XIf the vehicle is locked, first press the
0036 button on the key.
Press button 0043.
The upper tailgate opens slightly.
or
XPress and hold thebutton on the key.
The upper tailgate opens slightly.
or
XPress thebutton on the left under the
steering wheel.
The upper tailgate opens slightly.
XSwing the upper tailgate up.
Opening the lower tailgate
XPull release catch 0043upwards.
Swing the lower tailgate down.
Closing the tailgate
XSwing the lower tailgate upwards until it
engages audibly.
XPull the upper tailgate down and push
closed.
XIf necessary, lock the vehicle with the 0037
button on the key.
Side windows
Important safety notes
GWARNING
While closing the side windows, body parts in the closing area could become trapped.
There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or
press the switch to open the side window
again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they
are left unsupervised. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
Side windows57
>> Opening and closing.
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Side window reversing feature
In vehicles with the convenience feature, theside windows are equipped with an automatic
reversing feature. If a solid object blocks or
restricts a side window from traveling
upwards during the automatic closing proc-
ess, the side window opens again automati-
cally. During the manual closing process, the side window only opens again automatically
after the corresponding switch is released.
The automatic reversing feature is only an
aid and is no substitute for your attention
when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small
fingers
Rwhile resetting
This means that the reversing feature can-
not prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
GWARNING
If you close a side window again immedi-
ately after it has been blocked or reset, the
side window closes with increased or max-
imum force. The reversing feature is then
not active. Parts of the body could be trap-
ped in the closing area in the process. This
poses an increased risk of injury or even
fatal injury.
Make sure that no parts of the body are in
the closing area. To stop the closing proc- ess, release the switch or push the switch
again to reopen the side window.
Opening or closing the side windows
The switches for both side windows are loca-
ted on the driver's door. There is also a
switch for the front-passenger side window
on the front-passenger door. The switch on the driver’s door takes prece-
dence.
0043Left
0044Right
XTurn the key to position
1or 2in the igni-
tion lock.
XTo open manually: press and hold the cor-
responding button.
XTo open fully: press the button beyond the
point of resistance and release it.
Automatic closing is started.
XTo close manually: pull the corresponding
button and hold it.
XVehicles with convenience control:
To close fully: pull the button beyond the
point of resistance and release it.
Automatic closing is started.
XTo interrupt automatic opening/closing:
press/pull the corresponding switch
again.
iIf you press the switch beyond the point of
resistance while opening, automatic oper-
ation is started. In vehicles with conveni-
ence control, you can also start automatic
operation when closing. To do so, pull the
switch beyond the point of resistance.
You can stop automatic operation by oper-
ating the switch again.
iYou can continue to operate the side win-
dows after turning the key to position 0in
the ignition lock or removing the key. This
function remains active for 3 minutes or
until you open a door.
58Side windows
>> Opening and closing.
Page 61 of 214
Resetting the side windows
You must reset each side window if:
Rthe side window opens again slightly after
being closed fully.
Rthe side window can no longer be fully
opened or closed.
XClose all the doors.
XTurn the SmartKey to position2in the igni-
tion lock.
XPull the corresponding switch on the door
control panel until the side window is com- pletely closed (
Ypage 58).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed (
Ypage 58).
XHold the switch for an additional second.
XIf the respective side window remains
closed after the button is released, then it
has been set correctly. If this is not the
case, repeat the steps above again.
Side windows59
>> Opening and closing.
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Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side
window closes with increased or maximum force. The reversing feature is then not active.
Parts of the body could be trapped in the closing area in the process. This poses an increased
risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process,
release the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and 0050Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly:
XImmediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature.
Operating the roller sunblind for the
panoramic roofThe roller sunblind shields the vehicle inte-
rior from sunlight.
XTo open: press the roller sunblind up by the
outer edge of recess 0043and slide it back-
wards.
XTo close: pull the roller sunblind forward
by the outer edge of recess 0043until it is
fully closed.
60Operating the roller sunblind for the panoramic roof
>> Opening and closing.
Page 63 of 214

Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Correcting the driver's seat position
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, steering wheel
or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirrors and fasten your seat belt before
starting the engine.
Example
Observe the safety guidelines on seat adjust-
ment (Ypage 61).
XMake sure that seat 0087is adjusted prop-
erly.
Adjusting the seats (
Ypage 62)
When adjusting the seat, make sure that:
Ryou are as far away from the driver's air
bag as possible.
Ryou are sitting in a normal upright posi-
tion.
Ryou can fasten the seat belt properly.
Ryou have moved the backrest to an almost
vertical position.
Ryou can depress the pedals properly.
Observe the safety guidelines on steering
wheel adjustment (
Ypage 65).
XMake sure that steering wheel 0043is adjus-
ted properly.
Adjusting the steering wheel (
Ypage 65)
When adjusting the steering wheel, make
sure that:
Ryou can hold the steering wheel with your
arms slightly bent.
Ryou can move your legs freely.
Ryou can see all the displays in the
instrument cluster clearly.
Observe the safety guidelines for seat belts
(
Ypage 31).
XCheck whether you have fastened seat
belt 0044properly (Ypage 33).
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your
shoulder
Rbe routed in your pelvic area across the
hip joints
XBefore starting off, adjust the rear-view
mirror and the exterior mirrors
(
Ypage 66) in such a way that you have a
good view of road and traffic conditions.
Seats
Important safety notes
GWARNING
Children could become trapped if they
adjust the seats, particularly when unat-
tended. There is a risk of injury.
Seats61
>> Seats, steering wheel and mirrors.
Z
Page 64 of 214

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
GWARNING
If the driver's seat is not engaged, it could move unexpectedly while the vehicle is in
motion. This could cause you to lose control
of the vehicle. There is a risk of an acci-
dent.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, steering wheel
or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirrors and fasten your seat belt before
starting the engine.
GWARNING
When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
The seat belt does not offer the intended
level of protection if you have not moved
the backrest to an almost vertical position.
When braking or in the event of an accident,
you could slide underneath the seat belt and
sustain abdomen or neck injuries, for
example. This poses an increased risk of
injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the back-
rest is in an almost vertical position and
that the shoulder section of your seat belt
is routed across the center of your shoul-
der.
Observe the safety notes on "Airbags"
(
Ypage 34) and "Children in the vehicle"
(Ypage 42).
!To avoid damage to the seats and the seat
heating, observe the following informa-
tion:
Rkeep liquids from spilling on the seats.
If liquid is spilled on the seats, dry them
as soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat- ing should also not be used to dry the
seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat
covers, child seats or booster seats.
!Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Adjusting the seats
Illustration of variant 1
62Seats
>> Seats, steering wheel and mirrors.