2016 JEEP GRAND CHEROKEE User Guide

Uconnect Access enhances your ownership and driving experience by connecting
your vehicle to an operable 1X (voice/data) or 3G (data) network. When connected to
an operable 1X (voice/data) or 3G (data) network, you can:
• Place a call to a local 9-1-1 Operator for emergency assistance.
• Remotely lock/unlock your doors and start your vehicle from virtually anywhere,using the Uconnect Access App from your device. You can also do so by logging
into Mopar Owner Connect, or by calling Uconnect Care when your vehicle has an
operable 1X (voice/data) or 3G (data) network connection. Services can only be
used where coverage is available; see coverage map for details.
• Turn your vehicle into a WiFi Hotspot and connect your devices to the internet.
• Receive text or email notifications if your vehicle's theft alarm goes off.
• Receive stolen vehicle assistance, using GPS technology to help authorities locate your vehicle if it is stolen.
• Listen to your text messages or send free-form text messages with your voice while keeping your hands on the wheel, using the Voice Texting feature. Requires a
device that supports Bluetooth Message Access Profile (MAP).
• Search for places to eat, shop, relax and play with Yelp, using your voice or on-screen menu. Then navigate to them (navigation standard on Uconnect 8.4AN,
optional on Uconnect 8.4A).
• Get operator assistance using the ASSIST button on your interior rearview mirror.
Before you drive, familiarize yourself with the easy-to-use Uconnect Access.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST button is used for contacting Roadside Assistance, Vehicle Care and Uconnect
Care. The 9-1-1 button connects you to emergency services.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 call system capabilities.
9-1-1 or other emergency line operators in Canada and Mexico may not answer or
respond to 9-1-1 system calls.
2. The Uconnect “Apps
” button in the center of the menu bar of the radio
touchscreen. This is where you can begin your registration process, manage your
Apps and purchase WiFi on demand.
3. The Uconnect Voice Command and Uconnect Phone buttons are located on the left side of your steering wheel. These buttons let you use your voice to give
commands, make phone calls, send and receive text messages hands-free, enter
navigation destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period for use of the Uconnect
Access Services starting at the date of vehicle purchase (date based on vehicle sales
notification from your dealer). To activate the trial, you must first register with Uconnect
Access. After the trial period, if you wish to continue your Uconnect Access Services
you can choose to purchase a subscription.
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Features And Packages
• After the trial period, you can subscribe to continue your service by visiting theUconnect Store located within the Mopar Owner Connect website
moparownerconnect.com. If you need assistance, U.S. residents can call
Uconnect Care at 1-855-792-4241 .
• For the latest information on packages and pricing information: U.S. residents visit DriveUconnect.com.
Uconnect Access Registration (Uconnect 8.4A/8.4AN, U.S. 48 Contiguous
States, Alaska And Hawaii)
To unlock the full potential of Uconnect Access in your vehicle, you first need to
register with Uconnect Access.
1. Push the ASSIST button on your rearview mirror.
2. Press the “Uconnect Care” button on
the touchscreen.
3. A helpful Uconnect Care Agent will register your vehicle and handle all of
the details.
Signing up is easy! Simply follow the steps
above. Or, press the “Apps
” button
on the touchscreen, then select the
Uconnect registration app to “Register
By Web” and complete the process using
your device or computer.
Why sign up for Uconnect Access? Here are just a few examples of things you’ll be able
to do:
• Know that help, if you need it, is only a button press away.
• Lock and unlock your vehicle doors from hundreds of miles away.
• Discover great, new places around you using Yelp.
• Dictate and send text messages by speaking out loud (all while keeping both hands on the wheel!)
• Enjoy the best in music and entertainment from around the world with apps like Pandora.
For further information please visit DriveUconnect.com.
ASSIST Button
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Download The Uconnect Access App
You’re only a few steps away from using remote commands and playing your favorite
music in your vehicle.
To link your internet radio accounts:
1. Download theUconnect Access App on
your device.
2. Press the Via Mobile icon on the navi- gation bar at the bottom of the app.
3. Press the app you’d like to connect to your vehicle.
4. Enter your login information for the selected app and press Link.
5. Next time you’re in your vehicle, en- able Bluetooth, pair your device and
select the Via Mobile app you want to
play from the Uconnect touchscreen
to stream your personalized music.
NOTE:
•
You can also complete this process on the web. Simply visitmoparownerconnect.com
log in and click Set Up Via Mobile Profile (under Quick Links).
• Once you download the app to your compatible device, you will also be able to start your vehicle and lock/unlock its doors from virtually anywhere.
Via Mobile Apps — If Equipped
• Aha by HARMAN — Aha by HARMAN makes it easy to instantly access your favorite
Web content on the go. Choose from over 40,000+ stations spanning internet
radio, personalized music, news, entertainment, hotels, weather, audiobooks,
Facebook, Twitter, and more.
• iHeartRadio — iHeartRadio provides instant access to more than 1,500 live radio
stations from across the country and allows listeners to create custom music
stations inspired by their favorite artists or songs.
• Pandora — Pandora gives people the music and comedy they love anytime,
anywhere. Personalized stations launch instantly, with the input of a favorite artist,
track, comedian, or genre.
Mobile App
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•Slacker Radio — Enjoy millions of songs and hundreds of handcrafted stations.
NOTE:
For detailed information on how to use Via
Mobile apps visit the Mopar Owner Con-
nect website
moparownerconnect.com
and log in using the username and pass-
word you set up when registering for
Uconnect Access.
Renewing Subscriptions And Purchasing WiFi Hotspot (Uconnect 8.4A/8.4AN,
U.S. 48 Contiguous States, Alaska And Hawaii)
Subscriptions, and WiFi Hotspot, can be purchased from the Uconnect Store within your
vehicle, and online at Mopar Owner Connect. If you need help push the ASSIST button
on the rearview mirror, then select Uconnect Care (or dial 1-855-792-4241 ).
NOTE:
You must set up a Uconnect Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect Payment Account, to set
up and manage your Payment Account).
Getting Started With Apps
Applications (Apps for short) in your Uconnect Access system are designed to deliver
the features and services that you want. There are two basic categories:
1. Built-In Features — use the 1X (voice/data) or 3G (data) network on your Uconnect
8.4A or 8.4AN radio.
2. Uconnect Access Via Mobile — use the Uconnect Access App and your device's
data plan to access your personal Pandora, iHeartRadio, Aha and Slacker
accounts from the vehicle and control them using the touchscreen. Customer's
data plan charges will apply. Available on Uconnect 8.4A and 8.4AN Radios (if
equipped).
Via Mobile
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Apps Main Menu
Press the “Apps
” button on the touchscreen to open the Apps main menu, in this
screen you will be able to access all of your available Apps. To access an App directly,
press the corresponding button on the touchscreen and you will be directed to that
App. To view the rest our your Apps, press the page forward or page back button.
App Manager
Press the “App Manager” button to access the following categories:
Favorite Apps — This is the default screen when you first press the “App Manager”
button on the touchscreen, and is a good place to put the apps you use most
frequently. To make an App a “favorite”, press the “Settings” button on the
touchscreen to the right of the App.
All Apps — All of your available Apps will reside in the “All Apps” folder.
Running Apps — Press this tab to see which apps are currently running.
Uconnect Apps
1 — Apps Button2 — Page Forward Button
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Maintaining Your Uconnect Access Account
Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect Access
Account information from the vehicle. You can do this on the Mopar Owner Connect
website moparownerconnect.com. Removing your account information cancels your
subscription and makes your vehicle factory-ready for a new owner/subscriber.
For additional information on Uconnect, visit DriveUconnect.com or call
1-877-855-8400 .
Built-In Features
WARNING!
• ALWAYS obey traffic laws and pay attention to the road. Some UconnectAccess services, including 9-1-1 and Assist, will NOT work without an operable
1X (voice/data) or 3G (data) network connection.
• ALWAYS drive safely with your hands on the steering wheel. You have full
responsibility and assume all risks related to the use of the Uconnect features
and applications in this vehicle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involving serious injury or death.
• Ignoring the rearview mirror light could mean you may not have 9-1-1 Call
service if needed. If the rearview mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Controller (ORC) turns on the Air Bag Warning Light on
the instrument panel if a malfunction is detected in any part of the airbag
system. If the Air Bag Warning Light is illuminated, the air bag system may not
be working properly and the 9-1-1 system may not send a signal to a 9-1-1
operator if an air bag is deployed. If the Air Bag Warning Light is illuminated,
have an authorized dealer service your vehicle immediately.
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible,
dangerous road conditions or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle immediately and move to
a safe location.
• The 9-1-1 Call system is embedded into the vehicle’s electrical system. Do not
add aftermarket electrical equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to initiate an emergency call. To
avoid interference that can cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder,
etc.) to your vehicle’s electrical system or modify the antennas on your vehicle.
• IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), the Uconnect features, apps and ser-
vices, among others, will not operate.
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NOTE:
Your vehicle may be transmitting data as authorized by the subscriber.
1.Assist Call (8.4AN) — The rearview mirror contains an ASSIST push button which
automatically connects the vehicle occupants to one of these predefined desti-
nations for immediate support:
• Roadside Assistance Call —Ifyou
get a flat tire, or need a tow, you’ll
be connected to someone who can
help anytime. Additional fees may
apply. Additional information in
this section.
• Uconnect Access Care — In vehicle
support for Uconnect Access Sys-
tem, Apps and Features.
• Vehicle Care — Total support for
your FCA US LLC vehicle.
2. Emergency 9-1-1 Call (If Equipped) —
The rearview mirror contains a 9-1-1
button that, when pressed, may place
a call from your vehicle to a local
9-1-1 operator to request help from local police, fire or ambulance personnel. If
this button is accidentally pressed, you will have 7 seconds to stop the call. To
cancel, press the 9-1-1 Call button again or press the “Cancel” button shown on
the touchscreen. After 7 seconds has passed, the 9-1-1 call will be placed and
only the 9-1-1 operator can cancel it. The LED light on the rearview mirror will
turn green once a connection to a 9-1-1 operator has been made. The green LED
light will turn off once the 9-1-1 call is terminated. Have an authorized dealer
service the vehicle if the rearview mirror light is continuously red. On equipped
vehicles, this feature requires a functioning electrical system and an operable 1X
(voice/data) or 3G (data) network connection to function properly. If a connection
is made between a 9-1-1 operator and your vehicle, you understand and agree that
9-1-1 operators may, like any other 9-1-1 call, record conversations and sounds in
and near your vehicle upon connection.
3. Roadside Assistance (If Equipped) — If your vehicle is equipped with this feature
and has an operable 1X (voice/data) or 3G (data) network connection, you may be
able to connect with Roadside Assistance by pushing the "ASSIST" button on the
rearview mirror. You will be presented with Assist Care options. Make a selection
by pressing the prompts displayed on the radio. If Roadside Assistance is
provided to your vehicle, you agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to provide Uconnect Services
to you, we may record and monitor your conversations with Roadside Assistance,
Uconnect Care or Vehicle Care, whether such conversations are initiated through
the Uconnect Services in your vehicle, your device or via a landline device, and
ASSIST And 9-1-1 Buttons
1 — ASSIST Button
2 — 9-1-1 Button
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may share information obtained through such recording and monitoring in
accordance with regulatory requirements. You acknowledge, agree and consent to
any recording, monitoring or sharing of information obtained through any such
call recordings.
4. Yelp — Customers have the ability to search for nearby destinations or a Point Of
Interest (POI) either by category or custom search by using keywords (for example,
“Italian restaurant”). Searching can be done by either voice or by using the
touchscreen keypad. Using the touchscreen, launch Yelp by selecting the “Apps
” icon, then press “Yelp.” To use voice recognition, push the VR button on the
steering wheel and say “launch Yelp,” then follow the instructions on the
Teleprompter.
5. Security Alarm Notification — The Security Alarm Notification feature notifies you
via email or text (SMS) message when the vehicle’s factory-installed security
alarm system has been set-off. There are a number of reasons why your alarm may
have been triggered, one of which could be that your vehicle was stolen. If so,
please see the details of the Stolen Vehicle Assistance service below. When you
register, Security Alarm Notification is automatically set to send you an email at
the mail address you provide should the alarm go off. You may also opt to have a
text message sent to your device.
6. Stolen Vehicle Assistance — If your vehicle is stolen, contact local law enforce-
ment immediately to file a stolen vehicle report. Once this report has been filed,
Uconnect care can help locate your vehicle. The Uconnect Care agent will ask for
the stolen vehicle report number issued by local law enforcement. As long as your
vehicle has an operable 1X (voice/data) or 3G (data) network connection, the
Uconnect Care Agent may be able to locate the stolen vehicle and work with law
enforcement to help recover it. Your vehicle must have an operable 1X (voice/
data) or 3G (data) network connection and must be registered with Uconnect
Access with an active subscription that includes the applicable feature.
7. WiFi Hotspot — WiFi Hotspot is an in-vehicle feature that connects your device to
an operable 1X (voice/data) or 3G (data) network using Uconnect Access and is
ready to go where ever you are. Once your vehicle is registered for Uconnect
Access, you can purchase a Wifi Hotspot subscription at the Uconnect Store.
After you've made your purchase, turn on your signal and connect your passengers
devices. It's never been easier to bring your home or office with you.
WARNING!
NEVER use the WiFi Hotspot when you are driving the vehicle. As the driver, you
should only use the WiFi Hotspot when the vehicle is parked in a safe location.
Failure to do so may result in an accident involving serious injury or death.
NOTE:
Your vehicle must have a working electrical system for any of the in vehicle Uconnect
features to operate.
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