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USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cell phone'sfunctionality. At a minimum, most cellphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are cell phone-dependentfeatures. To check your cell phone'scompatibility, see your cell phone's manualand visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
Pairing a Cell Phone for the FirstTime
Note:SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cell phone.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Wirelessly pairing your cell phone withSYNC allows you to make and receivehands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,do the following:
Action and DescriptionMessage
Press the OK button.No Phone Paired
Find SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
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Depending on your cell phone's capabilityand your market, the system may promptyou with questions, such as setting thecurrent cell phone as the primary cellphone (the cell phone SYNC automaticallytries to connect with first upon vehiclestart-up) and downloading yourphonebook.
Pairing Subsequent Cell Phones
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Press the phone button, then scroll to:
ActionMessage
Press the OK button.Phone settings
Press the OK button.Bluetooth device
Press the OK button. When the following message appearsin the display.Add
Find SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cellphone as the primary cell phone (the cell phone SYNC automatically tries to connectwith first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the followingcommands.
Call History Incoming
Call History Missed
Call History Outgoing
Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Mom".
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You can also say any of the following:
Voice Command
Call ___
Call ___ at Home
Call ___ at Work
Call ___ in Office
Call ___ on Mobile
Call ___ on Other
Dial
None of these commands are availableuntil your cell phone information iscompletely downloaded using Bluetooth.
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Mom".
The following commands are onlyavailable during active calls:
Voice Commands
Go To Privacy
Hold
Join
Phone Menu Commands
To access the phone menu with voicecommands, press the voice button andwhen prompted say:
Voice Command
[Phone] Menu
You can then say any of the following:
[Phone] Connections | [Media] Connec-tions | [Bluetooth] Connections
Voice Command
[Phone] Settings [Message] NotificationOn
[Phone] Settings [Message] NotificationOff
[Phone] Settings [Set] Phone Ringer
[Phone] Settings [Set] Ringer 1
[Phone] Settings [Set] Ringer 2
[Phone] Settings [Set] Ringer 3
[Phone] Settings [Set] Ringer Off
Battery
Phone Name
Signal
Text Message Inbox
Send [New] Text Message
You do not need to say word containedwithin brackets for the system tounderstand your command.
Note:To exit dial mode, press and hold thephone button or press MENU to go to thePHONE menu.
Phonebook Commands
When you ask SYNC to access content, forexample the phonebook name or number,the requested information appears in thedisplay to view.
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Making a Call
Press the voice button and when prompted say:
Action and DescriptionVoice Command
This command is not available until your cell phone informa-tion is completely downloaded using Bluetooth.Call ___
Use to enter a phone number digit by digit.Dial
When the system confirms the number say one of the following commands:
To confirm the number and initiate the call.Dial
To erase the last spoken digit. You can also press the leftarrow button.delete
To erase all spoken digits. You can also press and hold theleft arrow button.clear
To end a call, press and hold the red phone button.
Receiving Calls
When receiving a call, you can:
•Answer the call by pressing the phonebutton.
•Reject the call by pressing and holdingthe red phone button.
•Ignore the call by doing nothing.
Phone Options during an ActiveCall
During an active call, you have more menufeatures that become available, forexample putting a call on hold or joiningcalls. Use the arrow buttons to scrollthrough the menu options.
Press the MENU button during an active call, then scroll to:
Action and DescriptionMessage
Press the OK button.Active call
Select one of the following:
Press the OK button to mute the call.Mute Call
Press the OK button to switch a call from an active hands-free envir-onment to your cell phone for a more private conversation.Privacy
Press the OK button to put an active call on hold.Hold
Join two separate calls. SYNC supports a maximum of three callerson a multiparty call or conference call.Join calls
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Action and DescriptionMessage
1. Press the phone button.
2.Access the desired contact through SYNC or use voice commandsto place the second call. Once actively in the second call, pressMENU.
3.Scroll to Join Calls, and press the OK button. Wait until the followingmessage appears.
Press the OK button.Join calls
Enter tones such as numbers for passwords. Scroll until the desirednumber appears in the display, then press OK; a tone sounds asconfirmation. Repeat as necessary.
Enter Tones
To access your phonebook contacts.Phonebook
1. Press the OK button to select, and then scroll through yourphonebook contacts.
2. Press the OK button again when the desired selection appears inthe display.
3. Press the phone button to call the contact.
To access your call history log.Call History
1.Press the OK button to select, then scroll through your call historyoptions (incoming, outgoing or missed).
2. Press the OK button when the desired selection appears in thedisplay.
3. Press the phone button to call the selection.
Exit the current menu.Return
Accessing Features Through thePhone Menu
The phone menu allows you to redial anumber, access your call history andphonebook and sends text messages aswell as access cell phone and systemsettings. You can also access advancedfeatures, for example 911 Assist, VehicleHealth Report and SYNC Services.
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Press the phone button to enter the Phone Menu, then scroll to:
Action and DescriptionMessage
Press the OK button to redial the last number called.Phone RedialPress the OK button again to confirm.
Access any previously dialed, received or missed calls after you
connect your Bluetooth-enabled cell phone to SYNC.1Call History
Press the OK button then select one of the following and pressthe OK button again to confirm.
Incoming calls
Outgoing calls
Missed calls
The system attempts to automatically re-download yourphonebook and call history each time your cell phone connectsto SYNC (if the auto download feature is on and your Bluetooth-enabled cell phone supports this feature).
Access and call any contacts in your previously downloaded
phonebook.1,2Phonebook
If your phonebook has less than 255 entries, they appearalphabetically in flat file mode. If there are more than 255entries, the system will organize them into alphabeticalcategories.
1. Press the OK button.
2. Scroll to the desired contact.
3. Press OK or the phone button to call the contact.
Press the OK button to send, download, read and delete text
messages.1Text messaging
View your cell phone's status, set ring tones, select yourmessage notification, change phonebook entries and automat-
ically download your cell phone content among other features.1
Phone settings
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions.3SYNC Services
Automatically place an emergency call to a 911 operator
following a crash.4911 Assist
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Action and DescriptionMessage
Create and receive a diagnostic report card on your vehicle.3Vehicle Health
Interact with SYNC-capable mobile applications on yoursmartphone.Mobile Apps
Access Bluetooth Devices menu listings and advanced menulistings.Sys Settings
Press the OK button to exit the phone menu.Exit
1 This is a cell phone-dependent feature.2 This is a cell phone-dependent and speed-dependent feature.3 This is an optional feature and available in the United States only.4 This is an optional feature and available in the United States and Canada only.
Text Messaging
Note:This is a cell phone-dependentfeature.
SYNC allows you to receive, send,download and delete text messages. Thesystem can also read incoming textmessages to you so that you do not haveto take your eyes off the road.
Note:This is a cell phone-dependentfeature.
Receiving a Text Message
Note:This is a cell phone-dependentfeature. Your cell phone must supportdownloading text messages using Bluetoothto receive incoming text messages.
Note:Forwarding a text message is aspeed-dependent feature. It is only availablewhen your vehicle is traveling at 3 mph (5km/h) or less.
Note:Only one recipient is allowed per textmessage.
When a new text message arrives, anaudible tone sounds and the informationdisplay indicates you have a new message.
Following the notification you can doany of the following:
Do nothing to have the message go intoyour text message inbox.
To have SYNC read you the message using voice commands, press the voicebutton and when prompted say:
Action and DescriptionVoice Command
SYNC will read the most recent text message to you.Read Message | ReadText Message | TextMessage
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To open the test message, press OK toreceive and open the text message. PressOK again and SYNC reads your messagealoud as you are not able to view the
message. You can then also choosewhether you’d like to reply or forward themessage.
Reply or forward the message, press OK and scroll to choose between:
Action and DescriptionMessage
Press the OK button to access and then scroll through thelist of pre-defined messages to send.Reply to sender
Press the OK button to forward the message to anyone inyour Phonebook or Call History. You can also choose enter anumber.
Forward msg.
Sending, Downloading and DeletingYour Text Messages
Text messaging is a cell phone-dependentfeature. If your cell phone is compatible,SYNC allows you to receive, send,download and delete text messages.
Note:Sending a text message is aspeed-dependent feature. It is only availablewhen your vehicle is traveling at 3 mph (5km/h) or less.
Note:You can only have one recipient pertext message.
Press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.Text messaging
Select one of the following:
Allows you to send a new text message based on a pre-defined set of 15 messages.Send Text Message?
1. Press the OK button.
2. Scroll to your desired message.
3. Press the OK button.
4.Scroll through your phonebook, call history entries or entera new number.
5. Press the OK button to enter the desired contact.
6. Press the OK button again when the system asks if youwould like to send the message. The system sends eachtext message with the following signature: This messagewas sent from my Ford.
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