2016 AUDI Q5 Owners Manual

..... N
co
er::
co
..... ..... Care and cleaning
General information
Regular, proper care helps to maintain your vehi­
cle's value.
It can a lso be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from your authorized Audi dealer or authorized
Audi Service Facility . Read and follow the instruc­
tions for use on the packaging.
A WARNING
- Us ing clean ing and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of po i­
soning .
@ For the sake of the environment
- Preferably use environmentally-friendly
products when buying cleaning agents.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve­
h icle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
i ncrease the damag ing effect .
Before washing, r inse off heavy depos its with
p lenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of wate r and a
microfiber cloth.
Also, wash the underside of your vehicle once road sa lt stops being used for the season .
Pressure washers
When washing your ve hicles w ith a pressure
washer, always follow the ope ra ting inst ructions
p rovided w ith the pressure washe r. This is espe­
cially important in regard to the pressure and
spraying distance. Do not aim the spray directly
Ca re and cleaning
at seals on side w indows, doo rs, the hood, the
lu ggage compartment lid or the sunroof* or at
t ires, rubber hoses, insulating material, sensors *
or camera lenses*. Keep a distance of at least 16 inches (40 cm) .
Do not remove snow and ice with a pressure
washer.
Never use rota ry nozzles or high pressure noz ­
zles .
T he wate r temperatu re must not be above 140 °F
(60 °() .
Automat ic car washes
Spray off the vehicle before washing .
Make s ure that the windows and roof * are closed
and the windsh ield wipers are off. Follow instruc­
t ions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the ve hicle starting from the top and work­
ing down using a soft sponge or cleaning br ush .
U se solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove d ust and large particles from your vehi­
cle. Insects, grease spots and f ingerprints are
best removed w ith a special cleaner for matte
finish paint.
Apply the product using a microfiber cloth . To
avo id damag ing the pa int surface, do not use too
much pressure .
Rinse the vehicle thorough ly with water. Then
clean using a neutra l shampoo and a soft mic ro­
fiber cloth.
Rinse the ve hicl e thorough ly agai n an d let it air
dry. Remove any water residue using a sham my.
IIIJ,,
207

Care and cleaning
& WARNING
-Only wash the vehicle when the ignition is
off and follow the instructions from the car
wash operator to reduce the risk of acci­ dents.
- To reduce the risk of cuts, protect yourself from sha rp metal components when wash­
ing the underbody or the inside of t he wheel
hous ings.
- After was hing the vehicle, the braking effect
may be delayed due to mo isture on the
bra ke rotors o r ice i n the winte r. The bra kes
mus t be d ried first w ith a few care ful brake
applications .
@ Note
-If you wash the ve hicle in an automa tic car
wash, you m ust fold the exte rior m irrors i n
to reduce the risk of damage to the mirrors.
Power folding exterior m irrors * must on ly
be fo lded in and out using the power folding
funct ion.
- To reduce the risk of damage to the rims
and tires, compare the width between the
whee ls on your ve hicle w ith the distance be­
tween the gu ide rails in the car wash. -
To red uce the risk of damage, compare the
heig ht and width of your vehicle with the
heig ht and w idth of the inside of the car
wash.
- To prevent paint damage, do not wash the
vehicle in direct sunlight.
- To reduce the risk of damage to the surface,
do not use insect removing sponges, k itchen
sponges or s imilar items.
- Matte finish painted vehicle components:
- To reduce the r isk of damage to the sur-
face, do not use polish ing agents or hard
wax.
- Never use protective wax. It can destroy
the matte finish effect.
- Do not place any stickers or magnetic signs on vehicle parts pain ted with matte
finish paint. The paint could be damaged
when the stickers or magne ts are re­
moved.
@ For the sake of the environment
Only wash the veh icle in facilities spe cially de­
signed for that pu rpose. This will reduce the
r isk of dirty wate r contamina ted with o il from
entering the sewer system .
Cleaning and care information
When cleaning and caring for individua l vehicle
components, refer to the following tables. The information conta ined there is s imply recom­
mendations . Fo r quest ions or for components that are not
listed, consult an authorized Aud i
dealer or authorized Audi Service Fac ility. Also
fo llow the information found in c::> & .
Ex ter io r cleaning
Component S ituation Solution
Wind shield wiper
Deposits c::> page 58, Cleaning windshield wiper blades
blades
Headlights /
Deposits Soft sponge with a mild soap solution a)
Tail lights
Sen sor s/
Deposits Sensors: soft cloth with solvent-free cleaning sol utio n
camera len ses Camera lenses: soft cloth w ith alcoho l-free cleaning so lu-
tion
Snow/ice Hand brush/solvent -free de -icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
208

,....,
N
co
er::
co
,...., Care and cleaning
Component Situation Solution
Ex haust t ail p ip es
Road salt Water, cleaning solution suitab le for stainless steel, if nee-
essary
D eco rative p art s/ Deposits Mild soap solution
al, a cleaning so lution suitable for stain-
Trim less stee l, if necessary
Paint Paint damage Refer to the paint number on the vehicle data label, repair
with touch up paint
c:::;, page 276
Spilled fuel R
inse with water immediately
Surface rust Rust remover, then protect w ith hard wax; for questions,
consult an author ized Audi dealer or author ized Audi Serv-
ice Facility.
Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.
Water no longer P
rotect with hard wax (at least twice per year)
beads on the surface
of clean paint
No sh ine even though Treat with suitable po lish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/pa int loo ks
poor
Deposits such as in- Dampen w ith water immediately and remove wit h a m icro-
sects, bird dropp ings, fiber cloth
tree sap and road salt
Grease-based con- Remove immediately with a mild soap solution al and a
taminants such as
soft cloth
cosmetics or sunb lock
C arbon p art s Deposits clean the same way as painted parts c:::;, page 207, Car
washes
a) Mil d soap solution: maximum two tables po ons of neu tral soap in 1 quar t (l lite r) of wate r
Internal cl ea ning
Component Situation Solution
Windows
Deposits Glass cleaner, then wipe dry
Decorativ e part s/ Deposits M
ild soap solutional
Trim
Pla st ic par ts
Deposits Damp doth
H eavier deposits M
ild soap solution al, detergent-free p lastic clea ning so lu -
tion, if necessary
D ispla ys Deposits Soft cloth with LCD cleaner
Cont ro ls Deposits Soft brush,
then a soft cloth with a mild soap solution al
Safety bel ts Deposits Mild soap solution al, allow to dry before letting them re-
tract
209

Care and cleaning
Component Situation Solution
Te xtil es
Deposits adhering to Vacuum cleaner
a rt ifici al le ather , the surface
Alcant ara Water-based deposits Absorben
t cloth and mild soap solutiona>
such as coffee, tea,
blood, etc.
O il-based deposits Apply a m ild soap solution a), blot away the dissolved oil or
such as oil, make-up, dye with an absorbent towel and, if necessary, treat after-
etc. ward wit h water.
Special deposits such Special stain remover, b lot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary a)
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Wool cloth with a mild soap so
lutiona)
Water-based deposits Fresh sta ins : absorbent cloth
such as coffee, tea, Dried sta ins: stain remover suitable fo r leather
blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc. Dried sta ins : grease dissolv ing spray
Special deposits such Spot remover suitab le for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Ca re Regularly apply cond ition ing cream that protects from
light and penet rates into the materia l. Use specia lly-co l-
ored conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (l liter) of water
_& WARNING
The windshie ld may not be trea ted with wa­
ter-repelling windshield coating agents. Un­
favorable conditions s uch as wetness, dark­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possible.
(D Note
- Headlights/tail light s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Wheels
210
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /camera lenses
- Neve r use wa rm or ho t wa ter to remove
snow or ice from the camera lens . This
could cause the lens to crack .
- N eve r use ab rasive cleaning materials or
a lcohol to clea n the camera lens . This
could cause scratches and cracks .
-Doo r window s
-Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To

,....,
N
co
er::
co
,...., avoid scratches, move the scraper only in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form.
- To avoid damage to the rear window de­
fogger, do not apply any stickers on the
heating wires on the inside of the window.
- Decorative parts/trim
- Never use chrome care or cleaning prod-
ucts.
-Paint
- To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol­
ishing or waxing.
- To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
- To reduce the risk of paint damage, do not
polish away rust spots.
- Remove cosmetics and sunscreen immedi­
ately- these could damage the paint.
-Displays
-To avoid scratches, do not use dry cleaning
methods on displays.
-Controls
- Make sure that no fluids enter the con-
trols, because this could cause damage.
- Safety belts
- Do not remove the safety belts to clean
them.
- Never clean safety belts or their compo­
nents chemically or with corrosive fluids
or solvents and never allow sharp objects
to come into contact with the safety belts.
This could cause damage to the belt web­
bing.
- If there is damage to the webbing, the
connections, the retractors or the buckles,
have them replaced by an authorized Audi
dealer or authorized Audi Service Facility.
- Textiles/artificial leather/ Alcantara
- Never treat artificial leather/ Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remove or similar
products.
- Have a specialist remove stubborn stains
to prevent damage.
Care and cleaning
-Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat.
- Objects with sharp edges such as zippers,
rivets on clothing or belts can cause dam­
age to the surface.
- Open hook and loop fasteners, for exam­
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
- Natural leather
- Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi­
lar products.
- Objects with sharp edges such as zippers, rivets on clothing or belts can cause dam­
age to the surface.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat.
- To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve­
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
(D Tips
-Insects are easier to remove from paint that
has been freshly waxed.
- Regular waxing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer time, contact your authorized
Audi dealer or authorized Audi Service Facility.
They will advise you of important measures, such
as corros ion protection, maintenance and stor­
age procedures . Also follow the information
about the battery ¢
page 229.
211

Fuel and Refueling
Fuel and Refueling
Fuel
Gasoline
Applies to vehicles: with gasoli ne engine
Using the right fuel helps keep the environment
clean and prevents engine damage.
Fuel recommendation
The fuel recommended for your vehicle is unlead­
ed premium
grade gasoline . Audi recommends
using TOP TIER Detergent Gasoline with a mini­
mum octane rating of 91 AKI (95 RON). For more
information on TOP TIER Detergent Gasoline,
p lea se go to the offic ial website
(www.toptiergas .com).
The recommended gasoline octane rating for
your engine can also be found on a label located
on the ins ide of the fuel filler flap . This rating
may be specified as AKI or RON.
Your vehicle may also be operated using unlead­
ed regular gasoline with a minimum octane rat­
ing of 87 AKl/91 RON . However, using 87 AKI/91
RON octane fuel wil l slightly reduce engine per­
forma nce.
Use unleaded gasoline only. Unleaded gasoline
is availab le throughout the USA, Canada, and in
most European countries . We recommend that
you do not take your vehicle to areas or countries
where un leaded gaso line may not be available.
For more information on refueling your vehicle,
see
¢ page 214.
Octane rating
Octane rating indicates a gasoline's ability to re­
sist engine damaging "knock" caused by prema­
ture ignit ion and detonation . Therefore, buying
the correct grade of gasoline is very important to
he lp prevent possible engine damage and a loss
of eng ine performance.
Gasoline most commonly used in the United
States and Canada has the following octane rat­
i n gs that can usually be found on the filler pump:
- Premium Grade: 91 - 96 AKI
212
- Regular Grade: 87 - 90 AKI
Explanation of the abbreviations:
AKI = Anti Knock Index = (R +M)/2 = (RON +MON)/
2
RON = Research Octane Number
MON= Motor Octane Number.
{[) Note
-Do not use any fuel with octane ratings low­
er than 87 AKI or 91 RON otherwise expen­
sive engine damage wi ll occur .
- Do
not use leaded gasoline. The use of lead­
ed gasoline will severely damage your vehi­
cle's catalytic converter and its ability to
control exhaust emissions .
Blended gasoline
Applies to vehicles: with gasoline engine
Use of gasoline containing alcohol or MTBE
(methyl tertiary butyl ether)
You may use unleaded gasoline blended with al­
cohol or MTBE (commonly referred to as oxygen ­
ates) if the blended mixture meets the following
criteria:
Blend of gasoline methanol (wood alcohol or
methyl alcohol)
-Anti -knock index must be 87 AKI or h igher.
- Blend must contain no more than 3% metha-
nol.
- Blend must contain more than 2% co-solvents.
Blend of gasoline and ethanol (grain alcohol or
ethyl alcohol)
- Anti-knock index must be 87 AKI or h igher .
- Blend must not contain more than 15% etha-
nol.
- Vehicles with flexible fue l* engine: blend must
not contain more than 85% ethanol.
Blend of gasoline and MTBE
- Anti-knock index must be 87 AKI or h igher.
- Blend must contain not more than 15% MTBE.
Seasonally adjusted gasoline ...

,....,
N
co
er::
co
,...., Many gasoline grades are blended to perform es ­
pecia lly we ll for winter or summer driving. Dur­
ing seasona l change-over, we suggest that you
f ill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
- Fuels containing a high percentage of etha ­
no l such as ESO and E85 may only be used in
vehicles with flexible fuel* eng ines. Using
high ethanol fuel in veh icles not equ ipped
with flexible fuel* engines can cause severe
engine damage .
- Methanol fuels which do not meet these re­ quirements may ca use corros io n and dam­
age to plast ic and r ubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied c rit er ia i n this c hapter.
- If you a re unable to determine whether or
not a particular fue l blend meets the spec i­
fi cat ions, ask your service station o r its fuel
su pplier.
- Do not use fue l fo r w hich the contents can­
not be identified.
- Fuel sys tem damage and performance prob­
l ems result ing from the use of fue ls diffe r­
ent from those specified are not the respon­
s ibility o f Audi and are no t covered under
the New Vehicle or the Emissio n Contro l
System Wa rranties .
- If you experience a loss of fue l economy o r
driveability an d performance prob lems d ue
to the use o f one of these fuel b lends, we
r ecommend that you switch to unblended
fuel.
Ethanol fuel (Bio-ethanol)
App lies to vehicles: with flexib le fuel engine
You con recognize vehicles with a flexible fuel
engine by looking a t the label on the inside of
the fuel filler flop.
Veh icles with flexibl e fu el engines may be op er­
ated w ith bio -ethanol fuels such as E85 (85%
ethano l and 15% gasoline) or with un leaded gas­
oline (9 1 AKI/RO Z 95). The ve hicle may a lso be
ope rated with a mixture of these fuels.
Fuel and R efueling
Your fuel consumpt ion w ill increase when using
bio-ethano l fue ls due to th e lower amount of en­
ergy conta ined per un it vol ume in ethanol.
Warming up the flexible fuel engine in low
temperature s
Due to the chemica l composition of b io -ethanol ,
a certa in amount of fue l ends up in the engine o il
when driving short distances in very low temper­
atures . This fuel evaporates again when the en­
gine is warmed up.
II Please warm up eng ine .
If the drive r message appears in the instr ume nt
cluster disp lay, drive with a warm engine to re ­
duce the oil leve l.
(D Note
- N ever fill wi th metha nol o r with a higher
percentage of b io -ethanol than 85% (E85).
A highe r percentage of bio-ethanol in the
fuel can cause damage to the engine or to the fuel system.
- If you use on ly E85, it is recommended to
fill the fue l tank complete ly w ith unleaded
premium grade gasoline every 5,000 mi les.
- If you expe rience starting, rough id le or hes ­
itat ion d riveab ility prob lems, f ill the fuel
tank complete ly w ith unleaded p remium
grade gaso line and drive it norma lly until
the gaso line is used. See your author ized
Audi dea ler if the problem persists.
- Inform your author ized Audi dealer that you
are operating o r have operate d the vehicle
w ith E8S.
- Read and follow the i nformat ion and tips
abou t gasoli ne <=:>
page 212 .
(D Tips
It may take longer to start the engine when
the outs ide temperatu re is very cold . If possi­
ble, use w inte rized fue l if tempe ratures are
below free zing .
213

Fuel and R efu eli ng
Gasoline additives
Applies to veh icles: w ith gaso li ne engine
A major concern among many auto manufactur­
ers is carbon deposit build- up ca used by the type
of gasoline you use.
Although gasoline grades d iffer from one manu­
facturer to another, they have certain things in
common. All gaso line grades contain substances
that can cause deposits to collect on v ita l engine
parts, such as fue l injectors and intake valves . Al­
though most gasoline brands include additives to keep engine and fuel systems clean, they are not
equally effective.
Audi recommends using TOP TIER Detergent Gas­
oline. For more information on TOP TIER Deter­
gent Gasoline, please go to the official website (www.toptiergas.com).
After an extended pe riod of using inadequate
fue ls, built-up carbon depos its can rob your en­
gine of peak performance.
(D Note
- Damage or ma lfunction due to poor fue l
quality is not covered by the Audi New Vehi­
cle Limited Warranty.
- Do not add aftermarket fuel additive prod­
ucts to yo ur fuel tank.
Diesel fuel
Applies to veh icles: w ith d iese l e ngine
Always use ULSD (Ultra Low Su lfur Diesel) No. 2 .
The ULSD No . 2 meets the ASTM D97S.
Diese l fuel with concentrations of biodiesel high­
er than S % such as 811,820 or 8100 are strictly prohibited.
Service station f uel pumps are labeled with the
correct fue l information for easy recognition by
the user.
If the diesel fuel pump is not labeled
ask the station operator what fuel is be ing dis­
pensed before filling up your vehicle .
ULSD No . 2 may not be availab le outside the USA
and Canada . Be sure to check before traveling to
other countries .
214
ULSD No. 2 can become thicke r in very cold tem ­
peratures, and this can impair the engine's start­
i ng and running. Depend ing on the season, gas
stations provide ULSD No. 2 that flows better in
cold temperatures so that you can continue oper­
at ing your vehicle as usual.
(D Note
- Your vehicle's diese l eng ine was designed
so ley for use w ith ULSD No. 2. Therefore,
never use gasoline, heating oil, other fuels
or flow improvers. These contain substances
that will severely damage the fuel system and the engine. Such damage will no t be
c ove red by your New Vehicle Limited War­
ranty .
-If you pu t any amo unt of inco rre ct fuel in
the fuel tank, do not start the engine u nder
any circumstances. Immed iate ly contact the
nearest authorized Audi dealer or author­
ized Audi Serv ice Facility for ass istance .
These fuels contain substances that can se­
verely damage the fuel system and the en­ gine if the engine is started .
Refueling
Fuel filler neck
The fuel filler neck is located on the right rear
s ide panel behind the fuel filler flap .
If the power lock ing system shou ld fai l, you can
still open the flap manually -fo r detailed instruc­
tions see
¢ page 216 .
You can find the fuel tan k capacity of your vehicle
in ¢ page277.
The label on the inside of the fuel filler flap tells
you the correct fuel for your veh icle. For more in­
fo rmat ion about fuel specifications, see
¢ page 212.
Your vehicle f uel tank has an on-board refuelling
vapor recovery system . Th is feature helps to pre­
ven t fue l vapors from escaping from the tank and
po lluting the environment wh ile you refue l yo ur
vehicle. In order to fill the tank properly wh ile
protecting the environment, p lease follow this
refue ling procedure carefully .