Page 441 of 564
5
441 5-1. Essential information
When trouble arises
Emergency towing procedure
Take out the towing eyelet. (P. 462, 475)
Press and hold the left side of
the eyelet cover while removing
the cover with a flathead screw-
driver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
STEP1STEP6STEP1
STEP2
STEP3
STEP4
STEP1STEP6STEP1STEP5
Page 442 of 564
442 5-1. Essential information
Vehicles without a smart entry & start system: Enter the vehi-
cle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON”
position.
Vehicles with a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the “ENGINE START STOP”
switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 4 9 5
While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
Wheel nut wrench
Wheel nut wrench is installed in the tool tray (vehicles with a spare tire) or
the tool box (vehicles with an emergency tire puncture repair kit).
(P. 462, 475)
STEP1STEP6STEP1STEP6
STEP1STEP6STEP1STEP5STEP7
Page 443 of 564

5
443 5-1. Essential information
When trouble arises
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
When towing the vehicle
While towing
When towing using a rope, avoid sudden starts, etc. which place exces-
sive stress on the towing hook and rope.
The towing hook or rope may become damaged, broken debris may hit
people and cause serious damage.
Vehicles without a smart entry & start system: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Vehicles with a smart entry & start system: Do not turn the “ENGINE
START STOP” switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction of
the vehicle.
Page 444 of 564
444 5-1. Essential information
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 445 of 564

5
445
5-1. Essential information
When trouble arises
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
High engine coolant temperature warning light flashes or
comes on
Low engine coolant temperature indicator comes on or does
not come on continuously
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine missing, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
Page 446 of 564
446
5-1. Essential information
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart entry & start system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart entry & start system
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or turn it off.
Restart the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or when
an airbag inflates upon collision, the fuel pump shut off system
stops the supply of fuel to the engine.
STEP1
STEP2
STEP1
STEP2
Page 447 of 564
5
447
When trouble arises
5-2. Steps to take in an emergency
If a war ning light tur ns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Warning lightWarning light/Details
Brake system warning light (warning buzzer)
• Low brake fluid
• Malfunction in the brake system
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
Page 448 of 564
448 5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low.
(Flashes or
comes on in
red)High engine coolant temperature warning light
Indicates that the engine is almost overheating. (P. 509)