2015 HONDA CROSSTOUR Owners Manual

552
Information
Reporting Safety Defects
In the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you
should immediately inform the Nati onal Highway Traffic Safety Administration (NHTSA) in addition to
notifying American Honda Motor Co., Inc.
If NHTSA receives similar complaints, it may open an inve stigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or American Honda Motor Co., Inc.
To contact NHTSA, you may call the Vehicle Safety Ho tline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.gov ; or write to: Administrator, NHTSA , 1200 New Jersey Avenue, SE.,
Washington, DC 20590. You can also obtain othe r information about motor vehicle safety from http://
www.safercar.gov .
In Canada
If you believe that your vehicle has a defect which c ould cause a crash or could cause injury or death, you
should immediately inform Honda Canada Inc. and you may also inform Transport Canada.
If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada
cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.
To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For
more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/
roadsafety .
15 CROSSTOUR-31TP66500.book 552 ページ ２０１４年７月３１日　木曜日　午後３時２３分

553Continued
Information
Emissions Testing
Testing of Readiness Codes
Your vehicle has “Readiness Codes,” as part of the onboard self diagnostic system.
Some States use these codes as a test to see if your vehicle’s emissions components
are working properly.
The codes may not be read properly if testing is performed just after the battery has
gone dead or been disconnected.
To check if they are set, turn the ignition switch to ON
(w*1, without starting the
engine. The malfunction indicator lamp will co me on for several seconds. If it then
goes off, the readiness codes are set. If it blinks five times, the readiness codes are
not set.
If you are required to have your vehicle te sted before the readiness codes are ready,
prepare the vehicle for retest ing by doing the following:
1. Fill the gas tank to approximately 3/4 full.
2. Park the vehicle and leave the engine off for 6 hours or more.
3. Make sure the ambient temperature is between 40°F and 95°F (4°C and 35°C).
4. Start the engine without touching the ac celerator pedal, and let it idle for 20
seconds.
5. Keep the vehicle in
(P. Increase the engine speed to 2,000 rpm, and hold it there
for about 3 minutes.
6. Let the engine idle with your foot off the accelerator for 20 seconds.
*1: Models with the smart entry system have an ENGINE START/STOP button instead of an
ignition switch.
1 Testing of Readiness Codes
The readiness codes are erased when the battery is
disconnected, and set again only after several days of
driving under a variety of conditions.
If a testing facility determines that the readiness
codes are not set, you may be requested to return at
a later date to complete the test.
If the testing facility determines the readiness codes
are still not set, see a dealer.
15 CROSSTOUR-31TP66500.book 553 ページ ２０１４年７月３１日　木曜日　午後３時２３分

554
uuEmissions Testing uTesting of Readiness Codes
Information
7. Select a nearby, lightly traveled major hi ghway where you can maintain a speed
of 50 to 60 mph (80 to 97 km/h) for at least 20 minutes. Drive on the highway in
(D. Do not use cruise control. When tra ffic allows, drive for 90 seconds without
moving the accelerator pedal. (Vehicle spee d may vary slightly; this is okay.) If you
cannot do this for a continuous 90 seconds because of traffic conditions, drive for
at least 30 seconds, then repeat it two mo re times (for a total of 90 seconds).
8. Drive in city/suburban traffic for at l east 10 minutes. When traffic conditions
allow, let the vehicle coast for several se conds without using the accelerator pedal
or the brake pedal.
9. Park the vehicle and leave the engine off for 30 minutes.
15 CROSSTOUR-31TP66500.book 554 ページ ２０１４年７月３１日　木曜日　午後３時２３分

555Continued
Information
Warranty Coverages
■U.S. Owners
Your new vehicle is cove red by these warranties:
New Vehicle Limited Warranty – covers your new vehicle, except for the
emissions control systems and accessorie s, against defects in materials and
workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty – these two warranties cover your ve hicle’s emissions control systems.
Time, mileage, and coverage are conditional. Please read your warranty booklet for
exact information.
Seat Belt Limited Warranty – a seat belt that fails to function properly is covered
by a limited warranty. Please read your warranty booklet for details.
Rust Perforation Limited Warranty – all exterior body panels are covered for
rust-through from the inside for the specified time period with no mileage limit.
Accessory Limite d Warranty – Honda accessories are covered under this
warranty. Time and mileage limits depend on the type of accessory and other
factors. Please read your warranty booklet for details.
Replacement Parts Limited Warranty – covers all Honda replacement parts
against defects in materials and workmanship.
15 CROSSTOUR-31TP66500.book 555 ページ ２０１４年７月３１日　木曜日　午後３時２３分

556
uuWarranty Coverages u
Information
Replacement Battery Limited Warranty – provides prorated coverage for a
replacement battery purchased from a dealer.
Replacement Muffler Life time Limited Warranty – provides coverage for as
long as the purchaser of the muffler owns the vehicle.
Restrictions and exclusions apply to a ll these warranties. Please read the Honda
warranty information booklet that came with your vehicle for precise information on
warranty coverages. Your vehi cle’s original tires are covered by their manufacturer.
Tire warranty information is in a separate booklet.
■Canadian Owners
Please refer to the warranty manual that came with your vehicle.
15 CROSSTOUR-31TP66500.book 556 ページ ２０１４年７月３１日　木曜日　午後３時２３分

557
Information
Authorized Manuals
■Service Express
For electronic copies of service publications, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■For U.S. Owners:
Manuals can be purchased from Helm Incorporated. You can order a manual by
phone at (800) 782-4356 (credit card orders only), or online at www.helminc.com.
1Authorized Manuals
For Canadian Owners:
Please contact a dealer to order any manuals that you
may require.
15 CROSSTOUR-31TP66500.book 557 ページ ２０１４年７月３１日　木曜日　午後３時２３分

558
Information
Customer Service Information
Honda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership’s mana gement, contact Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009 Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-75461 Customer Service Information
When you call or write, pl ease give us the following
information:
•Vehicle Identification Number
2Vehicle Identification Number (VIN),
Engine Number and Transmission
Number P. 550
•Date of purchase•Odometer reading of your vehicle
•Your name, address, and telephone number
•A detailed description of the problem•Name of the dealer who sold the vehicle to you
15 CROSSTOUR-31TP66500.book 558 ページ ２０１４年７月３１日　木曜日　午後３時２３分

559
uuCustomer Service Information u
Continued
Information
Music recognition technology and related
data are provided by Gracenote®.
Gracenote is the indus try standard in music
recognition technology and related content
delivery.
For more information, visit
www.gracenote.com.
When music is recorded to the HDD from a
CD, information such as the recording artist
and track name are retrieved from the
Gracenote Database and displayed (when
available).
Gracenote may not contain information for
all albums.
Gracenote is an in ternet-based music
recognition service that allows artist, album,
and track information from CDs to display
on the HDD.
Gracenote users are allowed 4 free updates
a year. More information about Gracenote,
its features, and downloads are available at
■Gracenote Music Recognition
Service (CDDB)www.honda.com (in U.S.) or
www.honda.ca (in Canada).
CD and music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software, copyright
© 2000 to present Gracenote.
One or more patents owned by Gracenote
apply to this produc t and service. See the
Gracenote website for a non-exhaustive list
of applicable Gracenote patents.
Gracenote, CDDB, MusicID, MediaVOCS,
the Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either
registered trademarks or trademarks of
Gracenote in the United States and/or other
countries.
This application or device contains software
from Gracenote, Inc. of Emeryville,
California (“Grace note”). The software
from Gracenote (the “Gracenote
Software”) enables this application to
perform disc and/or f ile identification and
obtain music- related information, including
name, artist, track, and title information
(“Gracenote Data”) from online servers or
■Gracenote ® END USER LICENSE
AGREEMENT
embedded databases (collectively,
“Gracenote Servers”) and to perform other
functions. You may use Gracenote Data
only by means of th e intended End-User
functions or this application or device.
You agree that you will use Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal non-
commercial use only.
You agree not to assign, copy, transfer, or
transmit the Gracenote Software or any
Gracenote Data to any third party.
YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your no n-exclusive license to
use the Gracenote Data, the Gracenote
Software, and Gracenote Servers will
terminate if you violate these restrictions. If
your license terminates , you agree to cease
any and all use of the Gracenote Data, the
Gracenote Software, and Gracenote
Servers.
15 CROSSTOUR-31TP66500.book 559 ページ ２０１４年７月３１日　木曜日　午後３時２３分