2015 AUDI Q5 Owners Manual

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Parking on a slope
Do not pork on a slope with a trailer. If it cannot
be avoided, do so only ofter doing the following:
When parking:
.. Apply the foot brake .
.. Have someone place chocks under both the ve­
hicle and the trailer wheels .
.. With chocks in p lace, slowly re lease the brakes
unt il the w heel chocks absorb the load .
.. Turn the wheels towa rds the curb .
.. Apply the pa rking bra ke .
.. Move the selec tor lever to P .
When restarting after parking:
.. Apply the foot brake .
.. Start the eng ine .
.. Move the se lecto r lever to 0/5 .
.,. Re lease the par king b rake a nd slow ly pull ou t
and away from the whee l cho cks .
.. Stop and have someone re trieve the w heel
chocks .
(D Tips
If you move the selector lever of the a utomat­
ic transmission to P before applying the par k­
ing brake and before blocking the wheels, you
may have to use more force later to move the
lever out of the P position .
Trailer mode
207

Care and cleaning
Care and cleaning
General information
Regular, proper care he lps to maintain your vehi ­
cle's value.
It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from your authorized Audi dealer . Read and fol­
low the instructions for use on the packaging.
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health.
- Always store cleaning and care products out of reach of children to reduce the risk of poi­
soning .
@ For the sake of the environment
-Preferably use environmentally-friendly
products when buying cleaning agents.
- Do not dispose of leftover cleaning and care
products with household trash .
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road sa lt remain on the ve­
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect .
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth .
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your veh icles with a pressure
washer, always follow the operating instructions
p rovided with the pressure washer. This is espe­
cially important in regard to the pressure and
spraying distance. Do not aim the spray direct ly
at seals on side windows, doors, the hood, the
208
rear lid or the sunroof* or at tires, rubber hoses,
insulating material, sensors* or camera lenses*.
Keep a distance of at least 16 inches (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use rotary nozzles or high pressure noz­
zles.
The water temperature must not be above 140 °F
(60 °().
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshie ld wipers are off . Follow instruc­
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the veh icle starting from the top and work­
i ng down using a soft sponge or cleaning b rush .
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large particles from your vehi­
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply the product using a microfiber cloth . To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutra l shampoo and a soft micro­
fiber cloth .
Rinse the vehicl e thoroughly again and let it air
dry. Remove any water residue using a shammy.
A WARNING
-
- Only wash the vehicle when the ignition is
off and fo llow the instruct ions from the car

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wash operator to reduce the risk of acci­
dents.
- To reduce the risk of cuts, protect yourself
from sharp metal components when wash­
ing the underbody or the inside of the wheel
housings.
- After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the w inter. The brakes
must be dried first w ith a few careful brake
applications.
- If you wash the vehicle in an automatic car
wash, you must fold the exterior m irrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be fo lded in and out us ing the power folding
funct ion.
- To reduce the risk of damage to the rims
and tires, compare the width between the
whee ls on your vehicle w ith the distance be­
tween the g uide rails in the car wash .
- To red uce the risk of damage, compare the
height and width of yo ur vehicle with the
Care and cleaning
height and w idth of the inside of the car
was h.
- T o prevent paint damage, do not wash the
vehicle in direct sunlight.
- To reduce the ris k of damage to the sur face,
do not use insect remov ing sponges, kitchen
sponges o r similar items.
- Matte finish painted veh icle components:
- To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
- Never use protective wax. It can destroy
the matte finish effect.
- Do not place any stickers or magnetic
signs on vehicle parts painted w ith matte
finish paint. The paint could be damaged
when the stickers or magnets are re­ moved.
@ For the sake of the environment
Only wash the vehicle in facilities spec ially de­
s igned for that purpose. Th is w ill reduce the
r isk of dirty water contaminated w ith oil from
entering the sewe r system.
Cleaning and care information
When clea ning and caring for individual vehicle
components, refer to the following tables. The
information conta ined there is simply recommen -dations. For questions or for components that
are not listed, refer to an authorized A
udi dealer.
Also follow the information found in
¢ A.
Ext erior cl eaning
Component Situation Solution
Wind shi eld wiper
Deposits ¢ page 58, Cleaning windshield wiper blades
blades
H eadlight s/
Deposits Soft sponge with a mild soap solutional
tail light s
S ensors /
Deposits Sensors: soft cloth with solvent-free cleaning solution
camera le nses Camera lenses: soft cloth with alcohol-free clean ing solu-
tion
Snow/ice Hand brush/solvent-free de -ic ing spray
Whe els Road salt Water
Brake dust Acid-free special cleaning
solution
Exhau st tail p ipe s Road salt Water, cleaning solution suitable for stainless steel, if nee-
essary
209

Care and cleaning
Component Situation Solution
Deco ra ti ve part s/
Deposits Mild soap solution al, a cleaning solution suitable for stain-
trim less stee l,. if necessary
P ain t Paint damage Refe r to the pa int number on the vehicle data label, repair
with touch up pa int
r=;, page 277
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then protect with hard wax; for questions,
refer to an authorized A udi dealer.
Corrosion Have it removed by an author ized Audi dealer .
Water no longer Protect w ith hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Trea t wi th su itab le polish; then apply paint p rotectant if
paint has been pro- the polish that was used does not conta in any protectant
tected/paint looks
poor
Deposits such as in- Dampen w ith water immediately and remove with a micro-
sects, bird dropp ings, fiber cloth
t ree sap and road sa lt
Grease-based con-Remove immediate ly w ith a mild soap solution a) and a
taminants such as soft cloth
cosmetics or sunblock
Carb on part s Deposits clean
the same way as painted parts r=;, page 208, Car
washes
aJ Mild soa p solut ion: maxim um two tablespoons of neutral soap in 1 quar t (l liter) of water
Internal cleani ng
Component Situation Solution
W indows
Deposits Glass cleaner, then wipe dry
Decorati ve parts / Deposits M
ild soap so lution al
trim
Pla stic part s
Deposits Damp clo1th
Heavier deposits Mild
soap solution a>, detergent-free plastic cleaning solu-
tion, if necessary
Di sp lay s Deposits Soft cloth with LCD cleaner
Cont ro ls Deposits Soft brush, then a soft cloth with a mi ld soap solutional
Safet y belt s Deposits Mild soap solutiona >, allow to dry before letting them re-
tract
210

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Care and cleaning
Component Situation Solution
Te xtile s
Deposits adhering to Vacuum cleaner
artificial leather, the surface
Alcantara Water-based depos its Absorbent
cloth and mild soap solutiona)
such as coffee, tea,
b lood, etc.
Oil-based deposits Apply a m ild soap solutiona>, blot away the dissolved oil or
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Specia l sta in remover, blot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessarya>
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Woo
l cloth with a mild soap solutiona>
Water-based deposits fresh stains : absorbent cloth
such as coffee, tea, dried stains: stain remover suitable for leather
blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover sui tab le
such as oil, make-up, for leathe r
etc. dried stains: Oil cleaning spray
Special deposits such Spot remover suitable for leather
as ink, nai l polish, la-
t ex paint, shoe po l-
ish, etc.
Ca re Regularly apply conditioning cream that protects from
light and penetrates into the mate rial. Use specially-col-
ored conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap sol ution : maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
.8, WARNING
The windshield may not be treated with wa­
ter-repelling windshield coating agents . Un­
favorab le conditions such as wetness, dark­
ness, or low sun can resu lt in increased glare.
Wiper blade chatter is also possible.
@ Note
- Headlights/tail lights
- Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Wheels
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protective layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors/camera lenses
-Never use warm or hot water to remove
snow or ice from the camera lens. This
could ca use the lens to crack.
- Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
- Door windows
-Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To
211

Care and cleaning
avoid scratches, move the scraper on ly in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form.
- To avoid damage to the rear window de­ fogger, do not apply any stickers on the
heating wires on the inside of the window .
- Decorati ve p art s/ trim
- Never use chrome care or clean ing prod-
ucts .
- Paint
- To reduce the ris k of sc ratches, the veh icle
must be free of d irt and dust befo re po l­
ishing or waxing .
- T o prevent paint damage, do not polish o r
wax the veh icle in direct sun light.
- To reduce the ris k of paint damage, do not
polish away rust spots.
- Remove cosmet ics and sunscreen immedi­
ately -these could damage the paint.
- Di spla ys
- To avoid scratches, do not use dry cleaning
methods on displays.
- Control s
- Make sure that no flu ids enter the con-
tro ls, because this cou ld cause damage.
- Safety belt s
- Do not remove the safety be lts to clean
them.
- Never clean safety belts or the ir compo­
nents chemically or wi th cor rosive f luids
or so lvents and never al low sha rp objects
t o come into con ta ct w ith the safe ty belts.
T his could cause damage to the belt web ­
bing .
-If there is damage to the webbing, the
connections, the retractors or the b uckles,
have them replaced by an autho rized deal­
er.
- Textiles /artificial le athe r/Alcantara
- Never treat artificia l leather/Alcantara
w ith leather care products, solvents, floor
polish, shoe polish, spot remove or simi lar
products.
- Have a specialist remove stubborn stains
to prevent damage.
212
- Neve r use steam cleaners, brushes, hard
sponges, etc . when cleaning .
- D o not turn on the seat heating* to dry
the seat.
- Objects w ith sharp edges s uch as zippe rs,
rivets on clothing or be lts can cause dam ­
age to the surface.
- Open hook and loop fasteners, for exam­
p le on clothing, can damage seat covers .
Make sure hook and loop fasteners are
closed.
- Natu ral leathe r
- Never treat leather w ith solvents, floor
polish, shoe polish, spot remover or simi­
lar p roducts .
- Objects w ith sharp edges such as zippers,
rivets on clothing or be lts can cause dam­
age to the surface .
- Neve r use steam cleaners, brushes, hard
sponges, etc. when cleaning .
- Do not turn on the seat heating * to dry
the seat.
- To help prevent the leather from fad ing,
do not leave the vehicle in d irect sunlight
for long periods of time . If leaving the ve­
h icle parked for long periods of t ime, you
should cove r the leathe r to protect it from
d irect sunlight.
{D Tips
- Insects are easier to remove from paint that
has been fresh ly waxed.
- Regular waxing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehicle out of serv ­
ice for a longer time, contact your authorized
A udi dealer or qualified repair facility. They will
advise you of important measures, such as corro­
s ion protection, maintenance and storage proce­
dures. Also follow the information about the bat­
tery~
page 230 .

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Fuel and Refueling
Fuel
Gasoline
Applies to vehicles: with gasoline engine
Using the right fuel helps keep the environment
clean and prevents engine damage .
Fuel recommendation
The fuel recommended for your vehicle is unlead­
ed premium
grade gasoline. Audi recommends
using TOP TIER Detergent Gasoline with a mini­
mum octane rating of 91 AKI (95 RON). For more
information on TOP T IER Detergent Gasoline ,
please go to the official website
(www.toptiergas.com).
The recommended gasoline octane rating for
your engine can also be found on a label located
on the inside of the fuel filler flap. This rating
may be specified as AKI or RON .
Your vehicle may also be operated using unlead­
ed regular gasoline with a minimum octane rat ­
ing of 87 AKl/91 RON . However , using 87 AKl/91
RON octane fue l wi ll slight ly reduce engine per­
formance.
Use unleaded gasoline only. Unleaded gasoline
is available throughout the USA, Canada, and in
most European countries. We recommend that
you do not take your vehicle to areas or countries
where unleaded gasoline may not be available.
For more informat ion on refueling your vehicle,
see
~ page 215.
Octane rating
Octane rating indicates a gasoline's ability to re­
sist engine damaging "knock" caused by prema­
ture ignition and detonation . Therefore, buying
the correct grade of gasoline is very important to
help prevent possible engine damage and a loss
of eng ine performance.
Gasoline most commonly used in the United
States and Canada has the following octane rat­
ings that can usually be found on the filler pump:
- Prem ium Grade : 91- 96 AKI
Fuel and Refueling
- Regular Grade: 87 -90 AKI
Ex planation of the abbreviations:
AKI =
Anti Knock Index = (R +M)/2 = (RON+MON)/
2
RON= Research Octane Number
MON = Motor Octane Number.
(D Note
- Do not use any fuel w ith octane ratings low­
er than 87 AKI or 91 RON otherwise expen­
sive engine damage wi ll occur.
- Do
not us e leaded gasoline. The use of lead­
ed gasoline will severely damage your veh i­
cle's catalytic converter and its ability to
contro l exha ust emissions.
Blended gasoline
App lies to vehicles: wit h gasoli ne e ngi ne
Use of gasoline containing alcohol or MTBE
(methyl tertiary butyl ether)
You may use unleaded gasoline blended with al­
cohol or MTBE (commonly referred to as oxygen­
ates) if the blended mixture meets the following
criteria:
Blend of gasoline methanol (wood alcohol or
methyl alcohol)
-Anti -knock index must be 87 AKI or higher.
- Blend must contain no more than 3% metha-
nol.
- Blend must contain more than 2% co-solvents.
Blend of gasoline and ethanol (grain alcohol or
ethyl alcohol)
- Anti-knock index must be 87 AKI or higher.
- Blend must not contain more than 15% etha-
nol.
- Vehicles w ith flexible fuel* engine: blend must
not contain more than 85% ethanol.
Blend of gasoline and MTBE
-Anti-knock index must be 87 AKI or higher.
- Blend must contain not more than 15% MTBE.
Seasonally adjusted gasoline ..,.
213

Fuel and Refu elin g
Many gasoline grades are blended to perform es­
pecially we ll for winter or summer driving . Dur­
ing seasona l change-over, we suggest that you
fill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
@) Note
-Fuels containing a high percentage of etha­
nol such as ESO and E85 may only be used in
vehicles with flexible fuel* engines. Using
high ethanol fuel in vehicles not equipped
with flexible fuel* engines can cause severe
engine damage.
- Methanol fuels which do not meet these re­ quirements may cause corros ion and dam­
age to plastic and rubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied criter ia in this chapter.
- If you are unable to determine whether or
not a particular fue l blend meets the speci­
ficat ions, as k your service station o r its fuel
supplier.
- Do not use fuel for wh ich the contents can­
not be identified.
- Fuel system damage and performance prob­
lems resu lting from the use of fue ls differ­
ent from those specified are not the respon­
sibility o f Audi and are not covered unde r
the New Vehicle or the Emission Control
System Warranties .
- If you experience a loss of fue l economy or
driveability and performance problems due
to the use of one of these fuel b lends we
'
recommend that you switch to unblended
fuel.
Ethanol fuel (Bio -ethanol)
App lies to vehicles: with flex ible fuel engine
You con recognize vehicles with a flexible fuel
engine by looking at the label on the inside of
the fuel filler flop.
Vehicles with flexible fuel engines may be operat­
ed with bio-ethanol fuels such as E85 (85% etha­
nol and 15% gasoline) or with unleaded gasoline
(91 AKI/ROZ 95). The vehicle may also be operat­
ed w ith a m ixture of these fuels.
214
Your fuel consumption wi ll increase when using
bio -ethano l fue ls due to the lower amount of en­
ergy contained per unit volume in ethano l.
Warming up the fle xible fuel engin e in low
t e mperatu res
Due to the chemical composition of bio -ethanol,
a certain amount of fuel ends up in the engine oil
when driving short distances in very low temper­
atures. This fuel evaporates again when the en­
gine is warmed up.
II Please war m up e ngi ne .
If the driver message appears in the instrument
cluster disp lay, drive with a warm engine to re­
duce the oil leve l.
(D Note
-Never fill with methanol or with a h igher
percentage of bio-ethanol than 85% (E85).
A higher percentage of bio-ethanol in the
fuel can cause damage to the engine or to
the fuel system.
- If you use only E85, it is recommended to
fill the fue l tank comp lete ly with unleaded
premium grade gasoline every 5,000 miles.
- If you experience starting, rough id le or hes­
itat ion driveab ility problems, fill the fuel
tank comp letely with unleaded premium
grade gasoline and drive it normally until
the gaso line is used. See your author ized
Audi dealer if the problem persists .
- Inform your author ized Audi dealer that you
are operating or have operated the vehicle
with E8S.
- Read and follow the information and t ips
about gasoline~
page 213 .
(D Tips
It may take longer to start the engine when
the outs ide temperature is very cold. If poss i­
ble, use winterized fue l if tempe ratures are
below freezi ng.