2014 LINCOLN MKZ HYBRID Owners Manual

October 2013
Second Printing
Owner’s Manual
Lincoln MKZ Hybrid
Litho in U.S.A.
EH6J 19A321 EA
Owner’s Manual
2014 MKZ Hybrid
Owner’s Manual
2014 MKZ Hybrid
lincolnowner.comlincolncanada.com
ybrid

The information contained in this publication was correct at the time of\
going to print. In the interest of
continuous development, we reserve the right to change specifications, d\
esign or equipment at any time
without notice or obligation. No part of this publication may be reprodu\
ced, transmitted, stored in a
retrieval system or translated into any language in any form by any mean\
s without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2013
All rights reserved.
Part Number: 20130919162930

Introduction
About This Manual........................................7
Symbols Glossary..........................................7
Data Recording
..............................................9
California Proposition 65
............................11
Perchlorate
.....................................................11
Lincoln Credit
................................................11
Replacement Parts Recommendation....................................12
Special Notices
............................................12
Mobile Communications Equipment.................................................13
Export Unique Options..............................13
Child Safety
General Information
....................................14
Installing Child Seats
..................................16
Booster Seats
..............................................24
Child Seat Positioning
...............................26
Child Safety Locks.....................................28
Safety Belts
Principle of Operation...............................29
Fastening the Safety Belts.......................30
Safety Belt Height Adjustment................34
Safety Belt Warning Lamp and Indicator Chime........................................................35
Safety Belt Minder
......................................35
Child Restraint and Safety Belt Maintenance............................................37
Personal Safety System ™
Personal Safety System ™
..........................38Supplementary Restraints
System
Principle of Operation...............................39
Driver and Passenger Airbags................40
Front Passenger Sensing System...........41
Side Airbags
.................................................43
Driver Knee Airbag
....................................45
Side Curtain Airbags
..................................45
Crash Sensors and Airbag Indicator....................................................46
Airbag Disposal
...........................................47
Keys and Remote Controls
General Information on Radio Frequencies.............................................48
Remote Control...........................................48
Replacing a Lost Key or Remote Control......................................................52
MyKey™
Principle of Operation
...............................53
Creating a MyKey
.......................................54
Clearing All MyKeys...................................54
Checking MyKey System Status.............55
Using MyKey With Remote Start Systems....................................................55
MyKey Troubleshooting............................55
Locks
Locking and Unlocking.............................58
Keyless Entry...............................................63
Interior Luggage Compartment Release
.....................................................65
Security
Passive Anti-Theft System
........................67
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MKZ (CC9) Table of Contents

Anti-Theft Alarm..........................................68
Steering Wheel
Adjusting the Steering Wheel.................70
Audio Control
...............................................71
Voice Control
...............................................72
Cruise Control
.............................................72
Information Display Control.....................72
Heated Steering Wheel.............................73
Wipers and Washers
Windshield Wipers......................................74
Autowipers...................................................74
Windshield Washers..................................75
Lighting
Lighting Control...........................................77
Autolamps.....................................................77
Instrument Lighting Dimmer....................78
Headlamp Exit Delay.................................78
Daytime Running Lamps...........................79
Automatic High Beam Control................79
Front Fog Lamps........................................80
Adaptive Headlamps.................................80
Direction Indicators
.....................................81
Interior Lamps
..............................................81
Windows and Mirrors
Power Windows..........................................83
Global Opening and Closing...................84
Exterior Mirrors............................................84
Interior Mirror
...............................................86
Sun Visors
....................................................86
Sun Shades..................................................86
Moonroof......................................................87 Instrument Cluster
Gauges..........................................................89
Warning Lamps and Indicators................91
Audible Warnings and Indicators...........95
Information Displays
General Information
...................................97
Information Messages
.............................109
Climate Control
Automatic Climate Control
.....................124
Hints on Controlling the Interior Climate....................................................125
Heated Windows and Mirrors................126
Cabin Air Filter
...........................................126
Remote Start...............................................127
Seats
Sitting in the Correct Position................129
Head Restraints.........................................129
Power Seats
................................................131
Memory Function......................................133
Rear Seats
...................................................135
Heated Seats
.............................................135
Ventilated Seats
.........................................137
Rear Seat Armrest
.....................................137
Universal Garage Door Opener
Universal Garage Door Opener............139
Auxiliary Power Points
Auxiliary Power Points.............................144
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MKZ (CC9) Table of Contents

Storage Compartments
Center Console.........................................146
Overhead Console...................................146
Starting and Stopping the Engine
General Information..................................147
Keyless Starting
.........................................147
Starting a Gasoline Engine
.....................148
Engine Block Heater................................150
Unique Driving Character- istics
Hybrid Electric Vehicle............................152
Fuel and Refueling
Safety Precautions
....................................158
Fuel Quality................................................159
Running Out of Fuel.................................159
Refueling......................................................161
Fuel Consumption
....................................163
Emission Control System........................164
High Voltage Battery
General Information..................................167
High Voltage Battery Cut-Off Switch......................................................169
Transmission
Automatic Transmission
..........................170
Brakes
General Information..................................174
Hints on Driving With Anti-Lock Brakes......................................................175 Electric Parking Brake..............................175
Hill Start Assist...........................................177
Traction Control
Principle of Operation
..............................179
Using Traction Control.............................179
Stability Control
Principle of Operation.............................180
Using Stability Control..............................181
Parking Aids
Parking Aid
.................................................182
Active Park Assist
.....................................184
Rear View Camera....................................188
Cruise Control
Principle of Operation...............................191
Using Cruise Control.................................191
Using Adaptive Cruise Control.............192
Driving Aids
Driver Alert
.................................................199
Lane Keeping System.............................200
Blind Spot Information System.............205
Steering......................................................209
Collision Warning System.......................210
Drive Control
..............................................212
Load Carrying
Load Limit
....................................................214
Towing
Towing a Trailer.........................................221
Transporting the Vehicle
.........................221
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MKZ (CC9) Table of Contents

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
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MKZ (CC9) Table of Contents

Repairing Minor Paint Damage.............272
Cleaning the Alloy Wheels....................272
Vehicle Storage........................................273
Wheels and Tires
Temporary Mobility Kit
............................276
Tire Care
....................................................282
Using Snow Chains
.................................296
Tire Pressure Monitoring System........296
Technical Specifications
..........................301
Capacities and Specifications
Engine Specifications
.............................302
Motorcraft Parts
........................................303
Vehicle Identification Number..............304
Vehicle Certification Label
....................305
Transmission Code Designation..........305
Technical Specifications
.........................306
Audio System
General Information
................................309
Audio unit - Vehicles With: Premium AM/FM/CD..............................................310
Media Hub...................................................311
MyLincoln Touch ™
General Information
.................................313
Settings.......................................................323
Entertainment............................................334
Phone..........................................................355
Electric Vehicle Information
...................361
Information................................................365
Climate........................................................376
Navigation..................................................379 Accessories
Accessories...............................................389
Appendices
End User License Agreement
...............391
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)......409
Scheduled Maintenance
General Maintenance Information
........412
Special Operating Conditions Scheduled Maintenance..........................................416
Normal Scheduled Maintenance
..........417
Scheduled Maintenance Record
.........420
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MKZ (CC9) Table of Contents

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MKZ (CC9)