
Storage Compartments
Center Console.........................................146
Overhead Console...................................146
Starting and Stopping the Engine
General Information..................................147
Keyless Starting
.........................................147
Starting a Gasoline Engine
.....................148
Engine Block Heater................................150
Unique Driving Character- istics
Hybrid Electric Vehicle............................152
Fuel and Refueling
Safety Precautions
....................................158
Fuel Quality................................................159
Running Out of Fuel.................................159
Refueling......................................................161
Fuel Consumption
....................................163
Emission Control System........................164
High Voltage Battery
General Information..................................167
High Voltage Battery Cut-Off Switch......................................................169
Transmission
Automatic Transmission
..........................170
Brakes
General Information..................................174
Hints on Driving With Anti-Lock Brakes......................................................175 Electric Parking Brake..............................175
Hill Start Assist...........................................177
Traction Control
Principle of Operation
..............................179
Using Traction Control.............................179
Stability Control
Principle of Operation.............................180
Using Stability Control..............................181
Parking Aids
Parking Aid
.................................................182
Active Park Assist
.....................................184
Rear View Camera....................................188
Cruise Control
Principle of Operation...............................191
Using Cruise Control.................................191
Using Adaptive Cruise Control.............192
Driving Aids
Driver Alert
.................................................199
Lane Keeping System.............................200
Blind Spot Information System.............205
Steering......................................................209
Collision Warning System.......................210
Drive Control
..............................................212
Load Carrying
Load Limit
....................................................214
Towing
Towing a Trailer.........................................221
Transporting the Vehicle
.........................221
3
MKZ (CC9) Table of Contents

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions:
(1) This device may not cause harmful
interference, and (2) This device must
accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key. Note:
Make sure to lock your vehicle
before leaving it unattended.
Note: If you are in range, the remote
control will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote Control
(page
48).
REMOTE CONTROL
Intelligent Access Key 48
MKZ (CC9) Keys and Remote ControlsE144506

Your intelligent access keys to operate the
power locks and the remote start system.
The key must be in your vehicle to activate
the push-button start system.
Removable Key Blade
The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door.
Slide the release on the back of the
remote control and pivot the cover off to
access the key blade.
Note:
Your vehicle ’s backup keys came
with a security tag that provides important
vehicle key cut information. Keep the tag
in a safe place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries. Note:
Do not wipe off any grease on the
battery terminals or on the back surface
of the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
A message will appear in the information
display when the remote control battery
is low. See Information Messages (page
109).
Intelligent Access Transmitter
The remote control uses two coin-type
three-volt lithium batteries CR2025 or
equivalent. 1. Slide the release on the back of the
remote control and pivot the cover off. 49
MKZ (CC9) Keys and Remote ControlsE151796 E151795 E151796 E153890

2. Insert a coin into the slot and twist to
separate the housing. 3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your
vehicle is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started.
See Climate
Control (page 124). A manual climate
control system will run at the setting it was
set to when you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too low
• the service engine soon light is on.
50
MKZ (CC9) Keys and Remote ControlsE153891 E138623 E138624 E138625

Enabling or Disabling
Note:
You can enable or disable the
autolock and autounlock features
independently of each other.
You can enable or disable these features
in the information display or your
authorized dealer can do it for you. See
General Information (page 97).
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system will turn off
the lights if:
• the ignition is on,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds elapse
• you press the
START/STOP button. Battery Saver
If you leave the courtesy lamps, dome
lamps or headlamps on, the battery saver
will shut them off 10 minutes after you
switch the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave your vehicle in the run ignition
state, it will shut off once it detects a
certain amount of battery drain or after 45
minutes.
Luggage Compartment
From Inside Your Vehicle
Press the button on the
instrument panel to unlatch the
trunk.
With the Remote Control Press twice within three seconds
to unlatch the trunk.
From Outside Your Vehicle 61
MKZ (CC9) LocksE138633 E138630 E164806

With the Decklid Close Button
Press the button inside the
decklid on the left side.
Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins
to reopen. Remove the obstacle to close
the decklid.
Note: Before driving off, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while
opening. Remove the obstacle to operate
the decklid.
Resetting the Power Decklid
The decklid may not operate properly and
you may need to reset it if:
• the battery is dead or has low voltage
• you disconnect the battery
• you manually close the decklid and
leave it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds
then reconnect the battery.
2. Manually close and fully latch the decklid.
3. Power open the decklid using the remote control or instrument panel
button. KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and
then it lights up so you can see and touch
the appropriate buttons.
Note:
If you enter your entry code too fast
on the keypad, the unlock function may
not work. Re-enter your entry code more
slowly. You can use the keypad to:
•
lock or unlock the doors
• recall memory seat and mirror
positions
• program and erase personal entry
codes
• arm and disarm the anti-theft alarm
• release the trunk.
Note: The keypad will not operate a
power decklid.
63
MKZ (CC9) LocksE173217 E138637

Display Mode
Use the up or down arrow
buttons to choose between the
following display options.
Note:
The cluster will remember the menu
level 2 state when the individual key state
is changed from the RUN position to the
OFF position. Display Mode
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
—
Instantaneous Fuel
Vehicle Range
(Estimated Range +
Battery Gauge + Fuel Gauge) Apply to all screens?
Yes / No
Regen Active
Battery Display
Charge AssistCharge Level Help —
—
Help
—
—
Instantaneous Fuel
Inform
(Avg Fuel Economy +
Battery Gauge + Fuel Gauge) Apply to all screens?
Yes / No
Regen Active
Battery Display
Charge AssistCharge Level Help —
—
Help
—
—
Instantaneous Fuel
Enlighten
(Power + Avg Fuel
Economy + Battery
Gauge + Fuel Gauge) Apply to all screens?
Yes / No
Regen Active
Battery Display
Charge AssistCharge Level Help —
—
Help
—
—
Instantaneous Fuel
Engage
98
MKZ (CC9) Information DisplaysE144639

The thermometer indicator next to the
gauge will illuminate in blue or white to
indicate the following:
•
Blue thermometer - This indicates that
the hybrid system is not warm enough
to allow EV operation. The gasoline
engine will typically run continuously
when the indicator is blue.
Note: During silent key start mode, the
thermometer indicator will be blue, but the
gasoline engine will not run. This is the
result of the vehicle computer allowing the
engine to be cooler during the silent key
start period. This is normal operation and
does not indicate a problem with your
vehicle. After the first engine start the
indicator will turn white when the gasoline
engine is warm enough to turn off. •
White thermometer - This indicates that
the hybrid system is warm enough to
allow EV operation. If the vehicle
operates on battery power long
enough, it is possible that the gasoline
engine may need to run to keep the
system warm. In this case, the
thermometer indicator will revert back
to blue.
• Tach rpm x 1000 — When the gasoline
engine is running, the tachometer
gauge displays the engine speed in
revolutions per minute (RPM). When
the vehicle is operating on battery
power only with the engine off, EV is
displayed and the tachometer is
greyed out.
Note: The trip data, and average fuel
economy cannot be reset in MyView.
Trip 1 & 2 Use the arrow buttons to choose
between the following.
Note: Pressing OK resets the trip data. Trip 1 & 2
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
—
Standard
Trip 1 & Trip 2: Trip
Data+Battery
Gauge+Fuel Gauge —
—
—
—
—
—
Enhanced
—
—
Apply to all screens?
Regen Active
Battery Display
-
Yes / No
Charge Assist
102
MKZ (CC9) Information DisplaysE138660