Storage Compartments
Center Console.........................................146
Overhead Console...................................146
Starting and Stopping the Engine
General Information..................................147
Keyless Starting
.........................................147
Starting a Gasoline Engine
.....................148
Engine Block Heater................................150
Unique Driving Character- istics
Hybrid Electric Vehicle............................152
Fuel and Refueling
Safety Precautions
....................................158
Fuel Quality................................................159
Running Out of Fuel.................................159
Refueling......................................................161
Fuel Consumption
....................................163
Emission Control System........................164
High Voltage Battery
General Information..................................167
High Voltage Battery Cut-Off Switch......................................................169
Transmission
Automatic Transmission
..........................170
Brakes
General Information..................................174
Hints on Driving With Anti-Lock Brakes......................................................175 Electric Parking Brake..............................175
Hill Start Assist...........................................177
Traction Control
Principle of Operation
..............................179
Using Traction Control.............................179
Stability Control
Principle of Operation.............................180
Using Stability Control..............................181
Parking Aids
Parking Aid
.................................................182
Active Park Assist
.....................................184
Rear View Camera....................................188
Cruise Control
Principle of Operation...............................191
Using Cruise Control.................................191
Using Adaptive Cruise Control.............192
Driving Aids
Driver Alert
.................................................199
Lane Keeping System.............................200
Blind Spot Information System.............205
Steering......................................................209
Collision Warning System.......................210
Drive Control
..............................................212
Load Carrying
Load Limit
....................................................214
Towing
Towing a Trailer.........................................221
Transporting the Vehicle
.........................221
3
MKZ (CC9) Table of Contents
Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ (CC9) IntroductionE162384 E71340 E91392
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
9
MKZ (CC9) Introduction E161353 E139213 E167012
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See MyLincoln Touch
™
(page 313).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag deployment
or hitting a road obstacle; this data will
assist in understanding how a vehicle ’s
systems performed. The event data
recorder is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other parties,
such as law enforcement, that have such
special equipment, can read the
information if they have access to the
vehicle or the event data recorder. Ford
Motor Company and Ford of Canada do
not access event data recorder
information without obtaining consent,
unless pursuant to court order or where
required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the
information independently of Ford Motor
Company and Ford of Canada.
10
MKZ (CC9) Introduction
Restraint of Pregnant Women
WARNING
Always ride and drive with your
seatback upright and the safety belt
properly fastened. The lap portion of the
safety belt should fit snug and be
positioned low across the hips. The
shoulder portion of the safety belt should
be positioned across the chest. Pregnant
women should also follow this practice.
See the following figure. Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest. Safety Belt Locking Modes WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for child
seats is still functioning properly. In
addition, all safety belts should be
checked for proper function. Belt and retractor assembly must be
replaced if the safety belt assembly
automatic locking retractor feature or any
other safety belt function is not operating
properly when checked by an authorized
dealer. Failure to replace the belt and
retractor assembly could increase the risk
of injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the vehicle sensitive
locking mode. The front outboard
passenger and rear seat safety belts have
both the vehicle sensitive locking mode
and the automatic locking mode.
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
31
MKZ (CC9) Safety BeltsE142590
Then...
If...
The Belt-Minder feature will not activate.
The driver's and front passenger's safety
belts are buckled before the ignition is
turned on or less than 1-2 minutes have
elapsed since the ignition has been turned on...
The Belt-Minder feature is activated - the
safety belt warning light illuminates and the warning chime sounds for six seconds
every 25 seconds, repeating for about five minutes or until the safety belts are buckled.
The driver's or front passenger's safety belt
is not buckled when the vehicle has
reached at least 6 mph (9.7 km/h) and 1-2 minutes have elapsed since the ignition has been turned on...
The Belt-Minder feature is activated - the
safety belt warning light illuminates and the warning chime sounds for six seconds
every 25 seconds, repeating for about five minutes or until the safety belts are buckled.
The driver's or front passenger's safety belt
becomes unbuckled for about one minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1-2 minutes have
elapsed since the ignition has been turned
on...
Deactivating and Activating the
Belt-Minder Feature WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system
activated for yourself and others who may
use the vehicle. To reduce the risk of
injury, do not deactivate or activate the
system while driving the vehicle. Note:
The driver and front passenger
warning are deactivated and activated
independently. When deactivating or
activating one seating position, do not
buckle the other position as this will
terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or
neutral (N).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
36
MKZ (CC9) Safety Belts
Remote Control Feedback
An LED on the remote control provides
status feedback of remote start or stop
commands.
Status
LED
Remote start orextension
successful
Solid green
Remote stop
successful; engine off
Solid red
Remote start orstop failed
Blinking red
Waiting for statusupdate
Blinking green
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow
this sequence. The tag with your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors. 2. Press the remote start button twice.
The exterior lamps will flash twice.
The horn will sound if the system fails to
start, unless quiet start is on. Quiet start
will run the blower fan at a slower speed
to reduce noise. It can be switched on or
off in the information display. See General
Information (page 97).
Note: If the vehicle has been remote
started with an integrated keyhead
transmitter, you must switch the ignition
on before driving your vehicle. With an
intelligent access transmitter, you must
press the
START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows will not work during
the remote start and the radio will not turn
on automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If you programmed
the duration to last 10 minutes, the second
10 minutes will begin after what is left of
the first activation time. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
will continue to run now for a total of 15
minutes. You can extend the remote start
up to a maximum of 35 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
51
MKZ (CC9) Keys and Remote ControlsE138626