2014 JEEP GRAND CHEROKEE SRT Owners Manual

Assist Call
The rear view mirror contains an ASSIST push button
which automatically connects the vehicle occupants to one
of several predefined locations for immediate support:
•Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access via Mo-
bile features.
• Vehicle Customer Care – Total support for all other
vehicle issues. 9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror.
NOTE:
In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 127

3. Once a connection between the vehicle and a 9-1-1operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator through the vehicle audio system to determine if
additional help is needed.
NOTE: Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1 opera-
tor may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1 Call
system will attempt to remain connected with the 9-1-1
operator until the 9-1-1 operator terminates the connec-
tion.
5. The 9-1-1 operator may attempt to contact appropriate
emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
(Continued)
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!(Continued)
•The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you. 9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico
DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•
The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated red.
• The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 129

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The ORC turns on the air bag Warning Light on the
instrument panel if a malfunction in any part of the
system is detected. If the air bag Warning Light is
illuminated, have an authorized dealer service the
ORC system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
• The ignition key has been removed from the ignition
and the delayed accessories mode is active. •
The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• Wireless network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent wireless
and GPS signal reception, which can prevent your vehicle
from placing an emergency call. Wireless and GPS signal
reception is required for the 9-1-1 Call system to function
properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Outside Mirrors
To receive maximum benefit, adjust the outside mirrors
to center on the adjacent lane of traffic with a slight
overlap of the view obtained on the inside mirror.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away
than they really are. Relying too much on your
passenger side convex mirror could cause you to
collide with another vehicle or other object. Use your
inside mirror when judging the size or distance of a
vehicle seen in the passenger side convex mirror.
Some vehicles will not have a convex passenger side
mirror.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131

Outside Mirrors Folding Feature
All outside mirrors are hinged and may be moved either
forward or rearward to resist damage. The hinges have
three detent positions:
•Full forward position
• Full rearward position
• Normal position
Power Folding Outside Mirrors — If Equipped
If equipped with power folding mirrors, they can be
electrically folded rearward and unfolded into the drive
position.
The switch for the power folding mirrors is located
between the power mirror switches L (left) and R (right).
Press the switch once and the mirrors will fold in, press
the switch a second time and the mirrors will return to
the normal driving position. If the mirror is manually folded after electrically cycled,
a potential extra button push is required to get the
mirrors back to the home position. If the mirror does not
electrically fold check for ice or dirt build up at the pivot
area which can cause excessive drag.
Power Folding Mirror Switch
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Power Mirrors
The power mirror switch is located on the driver’s side
door trim panel.
The power mirror controls consist of mirror select but-
tons and a four-way mirror control switch. To adjust a
mirror, press the mirror select button for the mirror that
you want to adjust. Using the mirror control switch, press
on any of the four arrows for the direction that you want
the mirror to move.
Power Mirror Switch
1 — Mirror Direction Control
2 — Mirror Selection
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 133

Power mirror preselected positions can be controlled by
the optional Memory Seat Feature. Refer to “Driver
Memory Seat” in “Understanding The Features Of Your
Vehicle” for further information.
Outside Automatic Dimming Mirrors —
If Equipped
The drivers outside mirror will automatically adjust for
glare from vehicles behind you. This feature is controlled
by the inside automatic dimming mirror. The mirrors will
automatically adjust for headlight glare when the inside
mirror adjusts.
Heated Mirrors — If Equipped
These mirrors are heated to melt frost or ice. This
feature can be activated whenever you turn on the
rear window defroster (if equipped). Refer to “Rear
Window Features” in “Understanding The Features Of
Your Vehicle” for further information.
Tilt Mirrors In Reverse (Available With Memory
Seat Only) — If Equipped
Tilt Mirrors in Reverse provides automatic outside mirror
positioning which will aid the drivers view of the ground
rearward of the front doors. Outside mirrors will move
slightly downward from the present position when the
vehicle is shifted into REVERSE. Outside mirrors will
then return to the original position when the vehicle is
shifted out of REVERSE position. Each stored memory
setting will have an associated Tilt Mirrors in Reverse
position.
NOTE: The Tilt Mirrors in Reverse feature is not enabled
when delivered from the factory. The Tilt Mirrors in
Reverse feature can be enabled or disabled in the
Uconnect® system screen. Refer to “Customer- Program-
mable Features — Uconnect® Access 8.4 Settings ” in
“Understanding Your Instrument Panel” for further in-
formation.
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE